

Fintech Insider Podcast by 11:FS
11:FS
Fintech Insider is your ultimate guide to the world of finance and fintech from 11:FS - the leading independent fintech consultancy, recognised five times with the British Bank Award for Consultancy of the Year.Our expert hosts, with real industry experience, are joined by the biggest decision-makers, VCs, and reporters from across financial services including Visa, Monzo, Nationwide, JPMorgan Chase, Wise, the Financial Times, and more to discuss breaking news and deep dive into the biggest topics and trends within the industry.Our weekly news show drops every Monday and tackles the biggest news stories across M&A, open banking, embedded finance, payments, regulation and more. Then, every Thursday our Insights show dives deeper into the hottest topics shaping the industry like AI, regulation, Big Tech, the cost of living crisis, and more. Whether you’re already immersed in the world of financial services, or just keen to learn more, this is the #1 podcast for you.Want to get involved in the conversation?Connect with us now on LinkedIn, Instagram and TikTok
Episodes
Mentioned books

Dec 23, 2016 • 44min
Ep131 – Monzo Part 2: The Road to 1 Billion Customers
In this episode
We’re back with Part 2 of our takeover of Monzo, one of our favourite challenger banks. In this episode, we dive into the details on how they’re creating a truly digital bank. You’ll learn how they’re organised, building technology from the ground up, fostering a culture of trust and learning (fun fact: they all have access to each other’s emails), what makes their design so special, why their community is so engaged, and more.
Our guests
Jonas Huckestein, Co-Founder and CTO at Monzo @Jonas
Hugo Cornejo, Head of Design at Monzo @hugocornejo
Leah Templeman, Head of Operations at Monzo @leahtemplewoman
Monzo is hiring, you lucky ducks. Check it out.
Thanks for listening! If you like what you heard, subscribe to our podcast, review us on iTunes–we love reading those reviews!!–and befriend us on Facebook and/or Twitter.
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Dec 21, 2016 • 43min
Episode 130 – Monzo Part 1: How to Build a Bank
In this episode
Field trip! This week we geek out at Monzo’s headquarters in London. Monzo is one of our favourite challenger banks, which they’re building from the ground up with help from thousands of customers. Their tagline: ‘Finally, a bank as smart as your phone.’ In this episode, you’ll learn how to build a digital bank Monzo style. Our guests:
Jonas Huckestein, Co-Founder and CTO at Monzo @Jonas
Hugo Cornejo, Head of Design at Monzo @hugocornejo
Leah Templeman, Head of Operations at Monzo @leahtemplewoman
“Everything has originated from a very, very small group of people, a year and a half ago,” Jonas says. “We had these very first prepaid cards, and we started inviting technology-savvy people in London to our offices for a hackathon to build cool things. We had a few hundred people like that, and then they told their friends, and then they told their friends…People would still consider themselves to be the members of a community as opposed to the users of a card that gives you free foreign transactions.”
Thanks for listening! If you like what you heard, subscribe to our podcast, review us on iTunes–we love reading those reviews!!–and befriend us on Facebook and/or Twitter.
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Dec 16, 2016 • 21min
Ep129 – Xero: Giving 800,000 Business Owners Their Lives Back
In this episode
Gary Turner is Co-Founder and Managing Director of Xero, which provides small- to medium sized businesses (SMBs or SMEs) with online accounting software. Forbes described Xero as the “World’s Most Innovative Growth Company.” In this episode, Gary talks about how he helped take Xero from a 3-person startup with £50,000 in revenue to a company that will have £150 million in revenue this year. He also shares his favourite productivity hacks, podcasts, and advice to those getting into fintech.
“We have a saying at Xero,” Gary says, “It’s not the big that eat the small, it’s the fast that eat the slow.’ Focus on what it is you need to do, and do it really, really quickly. Don’t debate it, and don’t analyse it for three weeks, and don’t write a white paper on it, and don’t commission a survey. If you’re small, if you’re a startup, you can move at light speed, much quicker than anyone else can – use that advantage while you have it.”
Gary Turner, Co-Founder and Managing Director at Xero @garyturner
Enjoy the show! If you like what you hear, subscribe, review us on iTunes, and follow us on Facebook and Twitter. You can always email us at fintechinsider@11fs.co.uk
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Dec 14, 2016 • 1h
Ep128 – How FinTech is Revolutionising SMEs
In this episode
Business banking sucks, but it doesn’t have to, say this week’s stellar guests. The CEO of Tide and Co-Founders of xero and Penta join us to discuss how fintech is revolutionising SMEs (small- to medium sized enterprises/businesses). We talk to them about how fintech is giving business owners their lives back, simplifying processes, improving customer service, and saving them hours on admin every week so they can focus on growing their business.
Work/life balance is a major problem for small business owners, who work their day job then spend hours on admin in the evening. Software and smart solutions created by our guests and other fintechs will solve that problem. “So your admin requirement is going to go away dramatically and you’ll get your life back. That’s my prediction for the next five years,” says George Bevis, CEO of Tide.
Guests
George Bevis, CEO of Tide @GeorgeBevis
Gary Turner, Co-Founder and Managing Director at xero @garyturner
Luka Ivicevic, Co-Founder at Penta @lukaivicev
Ghela Boskovich, founder of FemTechGlobal @GhelaBoskovich (thanks for guest co-hosting, Ghela!)
News this week
Finextra – China tops fintech ranking Link
International Business Times – The ‘fintech’ approach to data science and machine learning – Link
Finovate – Santander investing in Tradeshift – Link
TechCrunch – N26 launches in 17 more countries…but backs away from UK launch plans – Link
Forbes – Amazon Go Ends Checkout Lines And Shoplifting, Begins A New Era In Retail – Link
Thanks for listening! If you like what you heard, subscribe to our podcast, review us on iTunes – we love reading those reviews! – and befriend us on Facebook and/or Twitter.
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Dec 9, 2016 • 31min
Ep127 – Giving Banks FinTech Access Through One API
In this episode
Onboarding a FinTech into a bank is expensive, due to acquisition and compliance costs, and the risks that come with different APIs. Railsbank, which goes live in early 2017, will give banks access to the FinTech world through one API. We talk to Nigel Verdon, CEO and Co-founder of Railsbank, about how his company serves as the glue between FinTechs and banks.
Nigel Verdon, CEO & co-founder Railsbank, @nigelverdon
Enjoy the show! If you like what you hear, subscribe, review us on iTunes, and follow us on Facebook and Twitter. You can always email us at fintechinsider@11fs.co.uk
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Dec 7, 2016 • 1h 24min
Ep126 – Building in the FCA Sandbox
In this episode
Several of this week’s guests are part of the Financial Conduct Authority’s regulatory sandbox in the UK. The FCA created the sandbox as ‘safe space’ for startups and companies to test ideas before becoming fully regulated, saving them time and money. The objective is to encourage and deliver more effective competition in the interests of consumers.
On the show, we’ll talk about the benefits of being in the programme, how the FCA sandbox works, and what it takes to get your company accepted.
Guests this week
Matt Herbert, Director of Strategy and Digital at British Bankers’ Association @HerbertMatt
Hadi Kabalan, Managing Director at Otonomos for EMEA & the Americas @hadikabalan
Gene Vayngrib CEO & Co-founder of Tradle @urbien
Edward Maslaveckas, CEO & Co-founder at Bud @Ed_Masl
News This Week
£5 notes made from meat products – Link
TechCrunch – Yes, the UK now has a law to log web users’ browsing behavior, hack devices and limit encryption – Link
BBC – RBS worst hit in Bank of England stress test – Link
Banking Tech – New UK challenger bank Masthaven opens digital doors – Link
Royal Mint to issue digital gold Link
The Hill – Apple, Google, Amazon ask Trump for focus on financial tech – Link
The sandbox is open to firms from around the world, as long as they want to test in the UK market. Applications for the second cohort are open until January 19, 2017. To apply, email sandbox@fca.org.uk or visit the FCA website.
Enjoy the show! If you like what you hear, subscribe, review us on iTunes, and follow us on Facebook and Twitter. You can always email us at fintechinsider@11fs.co.uk
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Dec 2, 2016 • 49min
Ep125 – Blockchain’s Godfather & Wealth’s Superhero
In this episode
Hello, FinTech Insiders! This week we chat with two awesome guests leading innovation in different areas: blockchain and wealth management.
Jeff Garzik, Co-Founder of Bloq @jgarzik
Dave Bruno, Head of UBS WM Innovation @SuperDaveBruno
Jeff — whom we definitely consider a blockchain godfather — shares how he got interested in coding, bitcoin, and blockchain, and how he sees this space evolving.
Dave — aka ‘SuperDaveBruno’ on Twitter — talks to us about robo-advisors, digital wealth management, and why he’s always on the offense when it comes to innovation.
Make sure you check out Dave’s YouTube channel. Such great fun and you’ll learn a ton.
Enjoy the show! If you like what you hear, subscribe, review us on iTunes, and follow us on Facebook and Twitter. You can always email us at fintechinsider@11fs.co.uk
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Nov 30, 2016 • 1h 7min
Ep124 – Wealth: Robo-Advisors or Master of Puppets?
In this episode
Wealth Management isn’t just for the super rich anymore. It’s opened up to everyone. But the reality is, most of us aren’t taking steps now to have a nice life in the future—or even to be able to retire. This week, our expert guests discuss how we can solve this massive social problem. We also chat about robo-advisors, creating offense in wealth management, digital wallets, and, of course, Metallica.
Guests
Dave Bruno, Co-Founder of YNOME and Head UBS WM Innovation @SuperDaveBruno
Jonathan Hey, Head of User Experience at Nutmeg @jonohey
Joe Parkin, Head of Wealth and Retail at iShares by Blackrock
News this week
Bloomberg – India’s Misguided War on Cash – Link
Mashable – The Astronomical Rise of Mobile Wallets in India – Link
Coindesk – Goldman Sachs and Santander Leaves R3CEV – Link
Wired – Google is Amazing at Pictionary…Crowdsourced Machine Learning – Link
Wealth Management – Envestnet Yodlee Strikes Partnership With Morgan Stanley – Link
TechCrunch – German Online Wealth Management Platform Cashboard Scores €3M Series A – Link
Wealth Management – Metallica Bassist Takes Equity Stake in RIA – Link
For more about Dave Bruno, check out his YouTube channel.
For more on Jonathan Hey, visit sketchplanations.com.
For more on iShares by Blackrock, go to www.ishares.co.uk.
Enjoy the show! If you like what you hear, subscribe, review us on iTunes, and follow us on Facebook and Twitter. You can always email us at fintechinsider@11fs.co.uk
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Nov 25, 2016 • 51min
Ep123 – FinTech Under the Influence
In this episode
Guests Sam Maule and Chris Gledhill are among the 100 most influential fintech leaders in 2016. Fun fact: Chris used to build software for submarines and Sam used to live on them.
Sam is Director of Digital & FInTech at NTT DATA Americas @sammaule
Chris is CEO and Co-Founder at Secco @cgledhill
Enjoy the show! If you like what you hear, subscribe, review us on iTunes, and follow us on Facebook and Twitter. You can always email us at fintechinsider@11fs.co.uk
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Nov 23, 2016 • 1h 10min
Ep122 – I Like Chatbots and I Cannot Lie!
In this episode
Are chatbots the last bridge to true AI? Or are we getting excited over nothing? We discuss whether chatbots are ready for primetime, as well as the latest fintech news.
Guests this week
Sam Maule, Director of Digital & FInTech at NTT DATA Americas @sammaule
Nigel Verdon, CEO & co-founder of Railsbank @nigelverdon
Leysa Li, Head of Content at Railsbank @LesyaLi
News this week
ValueWalk – Future of FinTech [INFOGRAPHIC] – Link
Business Insider – Chancellor Philip Hammond says UK is ‘global fintech capital’ as Nutmeg raises £30 million – Link
Banking Technology – More branches and jobs to go at Lloyds Banking Group – Link
City AM – Most fintech employees don’t value diversity in the workplace – Link
Mattermark – AI Is The New New Thing (And It’s Taking Over) – Link
Finextra – PayPal sends cash with Siri – Link
HBR – Simple Digital Technologies Can Reduce Health Care Costs – Link
Engadet – Twitter expands ‘mute’ and ‘report’ features to combat abuse – Link
Why chatbots are the last bridge to true AI – Link
Enjoy the show! If you like us, subscribe so you never miss an episode. And we’d love to see you on Facebook.
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