The Josh Bersin Company

Brandon Roberts, Global VP leading people analytics and AI at ServiceNow, drives HR transformation with agentic AI. He discusses empowering HR to experiment with AI, real-time people data agents paired with Galileo, reskilling for AI, redesigning work, and scaling workforce AI readiness across the company.

A provocative look at AI-driven talent redeployment and how automated agents could reshape layoffs and career moves. It explores workers decoupling from employers, frequent redeployment trends, and the complexity of modern HR decisions. A demo of a redeployment superagent shows how AI might coordinate skills, pay, DEI, and training to reinvent jobs.

A practical tour of what “AI literacy” really involves, from prompting and context to role-specific skills. They compare prototypes to production-grade agents and explain why data sources, rubrics, and governance matter. The conversation also touches on bias, legal risk, and how IT and business teams must collaborate to build reliable AI tools.

Ashutosh Garg, machine‑learning PhD and serial entrepreneur who co-founded Eightfold.ai and started Viven.ai, discusses AI for talent, recruiting, and digital twins. He talks about building HR AI, using LLMs while keeping humans in charge. Conversation covers AI interviewing, career mobility, preserving expertise with digital twins, and practical advice for AI founders.

A deep look at why AI is driving net job growth and reshaping careers. A breakdown of looming disruption in software integration and middleware. An exploration of labeled talent data and how automated labeling transforms recruiting and internal mobility. A personal note of thanks and the launch of an AI superagent to scale research and guidance.

A practical dive into using AI as a tool to accelerate real business strategy. Talks about treating workforce skills as products and keeping taxonomies current. Covers AI-driven pricing, dynamic proposals, and talent marketplaces. Describes AI-enabled employee portals, targeted L&D pods, and six-month SWAT teams for measurable impact.

A deep look at the Mars release that turns an HR AI into a programmable, integratable Superagent. New workflow coding lets companies build and share reusable apps. Learning tools auto-create courses from PDFs, slides, audio and video. Strong system integrations enable orchestration across Workday, ServiceNow and 60+ apps.

A concise run-through of Workday’s new SANA front-end and how it layers a conversational AI experience atop existing systems. Discussion of SANA as an agent platform that supports multiple LLMs, file sharing, and secure data access. Overview of workflow-building tools, Galileo HR assistant integration, licensing model, and how SANA could become a productivity front door competing with major cloud players.

A tour of HR tech tensions as legacy ERPs collide with AI tools and modern productivity apps. Traces the evolution from mainframes to employee portals and why front-end UX fights back-end data. Discusses intelligent orchestrators, agent demos for scheduling and pay, and who might control the future employee experience.

A fast tour of how major tech firms and HR vendors are racing to embed AI into work and life. Conversations cover AI infrastructure moves, agent capabilities and privacy risks. The show questions sensational AI-layoff narratives and highlights why humans must train and supervise AI systems.