

The Agent Leader Podcast
Brent Kelly--The Agent Leader Podcast
The podcast for independent insurance agency leaders and their teams to learn practical strategies and behaviors to become their best version possible. Hosted by Sitkins Group President, Brent Kelly, The Agent Leader Podcast provides agencies with leadership, sales, and self-development methods that actually get results.
With our focus on a total-team approach to improving independent insurance agencies, we dive into sales, service, and leadership teams.
Leadership is not a title. Leadership is influence. Become a better leader and gain influence with your clients, team, and community.
With our focus on a total-team approach to improving independent insurance agencies, we dive into sales, service, and leadership teams.
Leadership is not a title. Leadership is influence. Become a better leader and gain influence with your clients, team, and community.
Episodes
Mentioned books

Feb 6, 2019 • 9min
Specialization - Separating Average from Great
If you market to all, you market to none. Are you doing what you do the best, to help your clients at your best? What are you known for? Specialization helps you become World Class in the insurance industry and separates you from the average by making it difficult to replace you. Position yourself as an expert in such a way that clients can't imagine doing business without you.

Jan 28, 2019 • 14min
The Agent Leader is Back!
After a bit of a hiatus, Brent Kelly is bringing new episodes to The Agent Leader podcast. In this episode, Brent shares a bit about:
How to become your Best Version Possible and avoid regrets, not just in your business, but also your personal life.
Adding value to others
The greatest challenge of leadership

Apr 20, 2018 • 21min
7 Questions Every Agency Leader Should be Asking
The quality of your answers is determined by the quality of your questions.
While asking great questions to our team members, clients, and other influences is critical, the most important questions we can ask are the ones that we ask ourselves.
In this episode, Brent will break down the 7 questions every insurance leader should be asking.

Apr 6, 2018 • 30min
What Separates Insurance Professionals From Amateurs
When meeting with your future ideal client, it’s imperative that act and sound like a trusted advisor, not “just another insurance agent.” There is a reason why most insurance consumers say that all insurance people sound the same.
Your job is to build strong relationships with your future clients and current clients, but it’s also to serve as an insurance professional.
Professionals are world-class. Professionals are prepared. Professionals are committed to their craft. That means you must ask questions based on helping your future clients control their true cost of risk.
On this episode of "The Agent Leader Podcast," I will discuss how insurance professional ask questions to build rapport, differentiate, and make more sales.

Mar 21, 2018 • 18min
5 Strategies for 100% Client Retention
100% effective retention is possible. Yes, it may be more work up front, but when you implement these five strategies with your best clients, your relationships will be stronger, your referrals will increase, and your stress level will decrease.
The goal is to have clients for life. We don’t want to churn clients. We want clients that are with us forever. For their life and for their business life, and for our life.

Feb 22, 2018 • 19min
Stop Wanting What You Don't Want
In today’s world of digital disruption, commoditization, and high client expectations, your agency must become laser focused.
Otherwise, you will be just like a hamster on a wheel going faster and faster, but ending up in the same place.
Know what you want and then go get it.

Jan 30, 2018 • 21min
3 Keys to Intentional Agency Leadership
One of the questions I am often asked is what can a future leader do to prepare themselves for greater leadership responsibilities. It starts by being intentional. Leadership skills don't just happen. On this episode, I highlight 3 keys to intentional leadership.

Jan 17, 2018 • 18min
The Most Challenging Person You Will Ever Lead in Your Insurance Agency
Self-leadership is the most challenging form of leadership. It’s also the most important aspect of leadership. I love this quote, “When a leader doesn’t inspect himself, the people don’t respect him.”
On this episode, I discuss four ways you can lead yourself more effectively to add value to your team.
When you learn to lead yourself effectively others will want to willingly follow you. You will have greater influence, build a stronger agency culture, and increase your agency revenue.

Jan 2, 2018 • 25min
The Four Leadership Principles Vital to Your Agency's Growth
The insurance industry is desperately seeing leaders. Leaders who inspire, encourage, add value, and are consistently growing themselves so they can help grow others around them. What kind of leader are you? Are you wanting more for your agency, your team, your clients, your partner carriers, and your community?
My wish is that you will be a growing leader who desires to make a positive impact on everyone around you. Regardless of your title, position, or experience, if you seek influence with others, you must continually develop your leadership skills.
Remember these four principles of insurance agency leadership.
1) Your effectiveness is determined by your ability to lead
2) Leadership is not a title.
3) Your greatest leadership challenge is you
4) Leadership is about adding value to others
If you want to grow your agency become a leader that others will follow.

Dec 13, 2017 • 15min
The Independent Insurance Agency Talent Gap
This is an amazing industry filled with tremendous opportunity. However, it needs an influx of new talent.
To find and keep the best agency talent, you must have a clear vision, plan, and execute. Great talent won’t just show up, train itself, and produce great results.
Finding and keeping the best talent is no different than finding and keeping the best clients for your agency.
You must first know your agency’s why. What is your agency’s value proposition?
Next, you must know what you want. Who are your ideal team members and how are you attracting them?
Finally, you must create an ongoing training program that allows for your team members to grow and thrive. What is your training process?
I believe that every challenge is an opportunity for those agencies willing to invest in their growth.


