Clinical Communication

Rosi Sexton, osteopath, former MMA fighter and neurodiversity advocate. She shares her late diagnosis story and why women are often missed. They cover diagnostic change over time and how systems can fail neurodivergent people. Practical clinical topics include communication differences, sensory accommodations, co‑occurring hypermobility, and designing realistic, collaborative care.

There was big news last week, after months of suspicion and anticipation I have produced and released the worlds first guide that clinicans can use in practice to help with differential diagnosis of chronic widespread pain.This brief episode is the story of how the concept was created, how it was developed and what feedback has been so far.The most of important thing you can do today is download it from the link below, try it in real life and then let me know how it goes!https://drive.google.com/file/d/1cKCprTQeGFnHnlx9W8hX4jqxLnKKome5/view?usp=sharingYou can do this either by messaging me on social media @BWhybrowPhysio or via email clinicalcommunication@outlook.com

Behaviour change conversations can be tricky, but one part most at risk of going wrong and derailing the conversation is raising the topic of the behaviour itself, especially if the person in front of you isn't expecting it.How can we do this without getting shut down or disrupting any existing relationship, and then how can we get an idea of whether they're willing or able to change right now?This episode covers this in 3 simple steps.Want to know more?You can follow Ben across social media @BWhybrowPhysioFor questions, courses or mentoring, email clinicalcommunication@outlook.com

Many clinicians deliver talks or presentations around the world every day - yet the vast majority leave a lot to be desired. This episode may sound like a rant,But it is really a blueprint on how to deliver a presentation or talk that those in attendance will actually engage with, remember and implement afterwards.The suggestions are simple, but even if you do just one or two of them, you will easily elevate your future talks or presentations beyond the restFor more info on Pain Practice OS click here:https://pages.modernpaincare.com/painprogram You can find Ben across social media @BWhybrowPhysioDo Share & Subscribe!

Body language is often stated to have the biggest impact on communication in conversations compared to the words spoken and tone used.Yet not as much attention and clinical research has beendirected to this area. And whilst the evidence is still evolving, there are some essentials that are relevant to all clinicians that have a significant impact on the outcomes of the conversation and are covered in this episode.You can follow Ben across Social Media @BWhybrowPhysio or email clinicalcommunication@outlook.comDo Share & Subscribe!

Clinical conversations with older adults come with their ownset of potential challenges. How to manage time where there could be multiple issues to cover?How to keep the conversation on track?How to involve relatives appropriately? In this episode Ben is joined by Dr Dipti Samani, ConsultantGeriatrician & Medical Lecturer where they cover:(00:00) – What Led To Dipti Choosing Geriatrics(04:40) – Managing Relative Expectations(13:12) – How To Manage Time When Speaking With Older Adults(15:00) – How To Appropriately Interrupt(17:15) – How To Recognise & Manage Delirium(20:30) – What Made Dipti Interested In Geriatric Continence(21:45) – What To Say When Continence Issues Are Raised(27:15) – Managing Conversations Around Reducing Medications(32:50) – More About Continence In Older Adults(40:00) – Difficult Conversations With Relatives(44:12) - What’s The Future For Geriatrics You can find Dr Samani on LinkedIn or X @HmniDipti You can Ben across Social Media @BWhybrowPhysio or emailclinicalcommunication@outlook.com Do Share & Subscribe!

Ben Whybrow shares five impactful books that could transform your clinical practice in 2026. He highlights Jonah Berger's insights on the power of language in changing behavior. The discussion on 'Switch' by Chip and Dan Heath emphasizes the role of identity and environment in behavior change. Ross Atkins' three-step explanation model offers a new way to present information. BJ Fogg's 'Tiny Habits' shows how small changes lead to lasting impact. Lastly, 'Mind Stuck' reveals the emotional drivers behind our decisions.

There have been several requests for some shorter individual episodes, along with the longer guest interview episodes, so this episode covers one the key principles for influencing someones beliefs and behaviour. Which is to consider both the logical AND emotional side, something you won’t find anywhere else, and this episode covers how.One of the most valuable 12 minutes you’ll come across allweek! Sign up for Modern Pain Pro here:https://modernpainpro.com/ Books mentioned:Radical Candor – Kim ScottSuperCommunicators – Charles DuhiggWay Of The Wolf – Jordan BelfortThe Way Out – Alan Gordon Do Share & Subscribe!

Empathy is a word often used when discussing communication skills and clinical care. Yet how often do clinicians really know what it means or what it looks like in practice? What benefits does giving empathic healthcare achieve? And how we can achieve this without burning out?On this episode Ben is joined by Dr Andy Ward, Director ofEducation and Training at Stoneygate Centre for Empathic Healthcare, Associate Professor of Medical Education and Honorary Senior Academic GP in Leicester, UK. Where they discuss:(00:00) – Do We Still Have To Sell Empathy To Clinicians In 2025?(02:40) – How Well Do We Understand What Empathy Means?(07:19) – Affective Empathy & Burnout(08:53) – Showing Genuine Empathy (12:46) – The Benefits For Clinicians On Giving Empathetic Care(21:57) – Going Outside Conventional Appointment Norms To Give Empathetic Care(24:04) – How To Avoid Excessive Affective Empathy Causing Burn Out (33:38) – Achieving Empathic Care Within Time Constraints(37:34) – The Effect Of The Clinical Environment On Perceived Empathy (45:51) – Further Empathy Training Available With Stoneygate Centre for Empathic Healthcare You can find out more about the Stoneygate Centre for Empathic Healthcare here:https://le.ac.uk/empathyTheir email:empathy@leicester.ac.ukThey are across social media on:X & Instagram: @Empathy_CentreYouTube: @EmpathyCentrePlus Facebook & LinkedIn You can find Ben across social media @BWhybrowPhysioDo Share & Subscribe!

Hypermobility Spectrum Disorder (HSD) & Hypermobile Ehlos-Danlos Syndrome (hEDS) are conditions that can often come with a variety of symptoms, well beyond being someone being extra flexible and having regularly dislocating joints.They can also be quite difficult and controversial conditions to discuss for various reasons, hence even more important they are discussed here.On this episode Ben is joined by Anna Higo, Specialist Physiotherapist & Speaker in Hypermobility Syndromes, where they discuss:(00:00) – Are Those With HSD or hEDS more likely to suspecttheir diagnosis compared to other patient groups?(05:04) – Managing These Conversations With Children & Parents(10:26) – Hypermobility As We Age(13:03) – POTS, Long COVID & Hypermobility(16:08) – Explaining HSD & hEDS(22:18) – Getting Exercise Buy-In(27:09) – How To Discuss Lycra/Compression Garments(34:13) – The Importance Of Getting Family On Board(35:33) – Managing Emotions When Someone Feels They FulfilhEDS Criteria But Don’t(39:20) – What May Change On The Upcoming hEDS Criteria Update(41:50) – The Future Of HSD & hEDS hEDS Criteria (2017):https://www.ehlers-danlos.com/wp-content/uploads/2017/05/hEDS-Dx-Criteria-checklist-1.pdfhEDS Together:https://hedstogether.com/ You can find Anna on LinkedIn, Facebook & X @higo_annaYou can find Ben across social media @BWhybrowPhysioDo Share & Subscribe