The Fraud Boxer Podcast

Oh wow do we have a big one here! On this episode Jordan sits down with Kim Sutherland who is the VP of Fraud & Identity Strategy at LexisNexis Risk Solutions to discuss what behavioral biometrics are and clear up some confusion about the term. She shares the LNRS approach to the concept with their acquisition on Behaviosec in 2022 and how behavioral biometrics can shape the future of fraud fighting in a number of ways. So lucky to have her on the show!  Enjoy!   Kim Sutherland: https://www.linkedin.com/in/ksutherland365/ LexisNexis Risk Solutions: https://risk.lexisnexis.com/ ------ Today we also welcome Spec back as the Q4 Sponsor!  With the holiday cycle fast approaching, we never know what the fraudsters next scheme will be.  With Spec and their patented no code orchestration platform, you can be ready for them this season with full coverage and visibility into the entire customer journey with the ability to collect data, deploy in any tech stack and connect to any solution to answer their attacks such as calling 3rd party APIs,  building logic and workflows, all with the ability to take action anywhere in the entire customer journey!   Please visit www.specprotected.com to learn more and schedule a demo to make your holidays a little more jolly!   

Our boy Alexander is back for another round! This one we just went completely impromptu and just talked about all the fraud things that popped into our head.  What are we seeing lately like fraud coming from a specific credit union in the midwest, what people are doing with multiple account fraud, and so much more!  We might put more of these out with other bros (and gals) and share some less formal interviews that we just learn and ask questions on in real time!  I hope you enjoy!    Alexander Hall: https://www.linkedin.com/in/alexander-hall-ddc/ https://disputedefenseconsulting.com/

Back in August of 2023 I was invited to do a live taping of my show at PaymentsEd San Diego from the main stage! I brought Brigette Korney from Adyen along for the interview! We cover some of the content from the last episode as well as some new Adyen initiatives!  Sorry for how fast I was talking, I was a little nervous!   Brigette Korney - https://www.linkedin.com/in/brigette-korney/ www.adyen.com

It's finally here!  Listen to my THREE guests join Jordan to talk about recruiting and being recruited!  Meg Hanna from TEKsystems, Audree Wadkins from Hot Topic, and Doug Rubenstein from Manufacturers Bank sit down with Jordan and discuss their approaches to recruiting and interviewing. From call backs to salary negotiations we cover a lot of ground. We touch on outside and inside recruiting and how they differ and Jordan asks questions he's always wanted to about the whole process and why it takes so damn long!  Hope you enjoy!    Doug Rubenstein: https://www.linkedin.com/in/douglas-rubenstein-83198372/ Meg Hanna: https://www.linkedin.com/in/meg-hanna-b1b48316/   Audree Wadkins: https://www.linkedin.com/in/awadkins/    

I have done the impossible; today I sit down with Brigette Korney (!), formerly of Groupon, to discuss her time there and what it was like to leave a role after 13 years.  We talk about her decision to leave for payment processing giant Adyen and how she picked them specifically. We go completely off-script to talk about what is important to us when we are picking a company to work for. What a fun and genuine conversation we had!  Can't wait to have her back on next month LIVE at PaymentsEd in San Diego in front of the entire conference audience! Visit www.paymentsed.org to get registered for that today!    Brigette Korney - https://www.linkedin.com/in/brigette-korney/   ---------------- Today we welcome on newest sponsor Darwinium! The Darwinium platform unifies security with fraud prevention to create complete visibility of customer journeys across every digital touchpoint – Web, Apps and APIs. Darwinium’s unique integration point, running on the perimeter edge via content delivery networks (CDNs), is privacy preserving and low latency. Businesses have a holistic view of customer behavior, from pre-authentication, through account creation, login, change-of-details and payments.  Businesses are better equipped to separate human and automated traffic, protect customers from account takeover, identify scams and social engineering behaviors, block content and promo abuse, and detect fraudulent payments. Darwinium is implemented once, and then covers every interaction a user makes on your website or mobile app. What’s more, these user journeys can be fully configured within the platform and adapted at the click of a button, based on trust and risk. Please give them a warm welcome and visit www.darwinium.com to learn more about their revolutionary product! 

"With faster payments comes faster fraud"   In the long awaited episode on Faster Payments I sit down with Julie Conroy from Datos Insights (Formerly Aite-Novarica Group) to talk about the world of Faster Payments with names you've all heard like FedNow, RTP, and Zelle. What are they really though and what do they each mean. Payments being faster is something we have asked for for a long time and here we talk about the different types of rails, how they work, who is using them, and of what it means for consumers and businesses alike.  And, of course, we talk the fraud that comes along with it! Enjoy! Julie Conroy: https://www.linkedin.com/in/julie-conroy-6997/ Julie is the Head of Risk Insights and Advisory at Aite-Novarica Group. Prior to time at Aite-Novarica Group, Julie spent a number of years leading the product management team at Early Warning Services, and prior to that was in product and process management roles at a large credit card issuer and as well as an ACH, wire, and SWIFT processor. Julie is fluent in Spanish, holds an M.A. from the Monterey Institute of International Studies and a B.A. from the Michigan State University Honors College.   About Datos Insights: https://www.linkedin.com/company/datos-insights/ Datos Insights are the advisor of choice to the banking, insurance, securities, and retail technology industries—both the financial institutions and the technology providers who serve them. The Datos Insights mission is to help our clients make better strategy and technology decisions so they can protect and grow their customers’ assets. ------------ Today we welcome on newest sponsor Darwinium! The Darwinium platform unifies security with fraud prevention to create complete visibility of customer journeys across every digital touchpoint – Web, Apps and APIs. Darwinium’s unique integration point, running on the perimeter edge via content delivery networks (CDNs), is privacy preserving and low latency. Businesses have a holistic view of customer behavior, from pre-authentication, through account creation, login, change-of-details and payments.  Businesses are better equipped to separate human and automated traffic, protect customers from account takeover, identify scams and social engineering behaviors, block content and promo abuse, and detect fraudulent payments. Darwinium is implemented once, and then covers every interaction a user makes on your website or mobile app. What’s more, these user journeys can be fully configured within the platform and adapted at the click of a button, based on trust and risk. Please give them a warm welcome and visit www.darwinium.com to learn more about their revolutionary product!   

In this bonus post I have edited down the audio from the June 21st, 2023 Linkedin Live Stream featuring Patrick Chen (COO) and Nate Kharrl (CEO) from my Q2 sponsor Spec!  We dive into what "orchestration" and "customer journey" really mean to ME and what it means to them and their product. I hope we did a good job of peeling back the layers of this onion of latest buzz words and how it can affect you and your company directly.  You can find the live stream with video by visiting this link: https://www.linkedin.com/video/live/urn:li:ugcPost:7077313769776820224/ We had some early technical difficulties with the live stream since it was my first one but we made it through with some bonus silliness at the beginning and end!  Again, I'd like to thank Spec for their support this quarter and I hope that everyone reaches out to them for a demo by visiting www.specprotected.com/demo to see them show it to your very own site. It's astonishing. If you want to reach out to Patrick or Nate directly please find their info below!  Patrick Chen - patrick@specprotected.com - https://www.linkedin.com/in/patrickchen30/ Nate Kharrl - nate@specprotected.com - https://www.linkedin.com/in/nate-kharrl/  

This one has been 3 months in the making and finally making its audio debut!  Recorded LIVE at MRC 2023 I sat down with Dave Senci from Mastercard who I have worked with for years. Lately he's been working on their blockchain and crypto offerings as the Vice President of Blockchain and Digital Asset. We dive into what the terms actually mean and what they are as well as some of the actual real world use cases for things like Blockchains and NTFs and how the whole crypto "thing" is more than just coins.  This was a fascinating episode for me to record and still felt like I came away with a better understanding of all these things overall. Enjoy! Dave Senci - https://www.linkedin.com/in/davesenci/ "Dave Senci is a Vice President of Blockchain & Digital Asset. He started at Mastercard in 2010, spending his first five years in Operations and Technology then moving to product management within Cyber and Intelligence Solutions. In Dave’s current role at Mastercard, he focuses on the commercialization and product management of Mastercard’s Crypto, Blockchain and Digital Asset products." ------------ Join our wonderful sponsor Spec and I LIVE on Linkedin Live on June 21st, 2023 at 9 am PT for a discussion on what Orchestration and customer journey ACTUALLY is.  Register here today: https://www.linkedin.com/events/let-sreallytalkaboutorchestrati7069799414394982400/comments/ Spec is the leader in the customer journey management space with their patented Trust Cloud platform that connects you to any fraud vendor through a no code implementation. This allows you to have full control and visibility into your customer journeys, orchestrate and operationalize any fraud, abuse, and payments API, and take action on your website without having to negotiate priority with your engineering teams. The Spec Trust Cloud keeps you up to date as your needs change over time. Please check them out by visiting www.specprotected.com to learn how they help your fraud fighting future and see a demo that uses your actual LIVE website!      

"If you're a vendor and you want the best; hire fraud people. They're going to tell you what you SHOULD be building, not what you THINK you should be building."   Today, Brian Davis (That Fraud and Dodgeball) and I just jump on a microphone and just straight up talk fraud. We had an outline before the mics went hot and when they did we just went for it! We cover who he is, where he's been, and both of our approaches to fraud in general. Topics from how to find a fraud job, joining a team, what do to as a leader, and how to execute a strategy. We cover it all, baby! "Brian Davis builds fraud and T&S teams from scratch. He likes to call it organizing the chaos. Now he gets to be an extension of T&S teams and help them build out their strategy to scale T&S to align with their companies lofty goals. His internal goal is to help the community to find their voices and be seen as the true experts they are. Fraudsters work together, so it only makes sense we do too!" Brian Davis - https://www.linkedin.com/in/briandavis21/ That Fraud - https://thatfraud.com/ Dodgeball - https://www.dodgeballhq.com/ ------------ This episode was sponsored by Spec. Spec is the leader in the customer journey management space with their patented Trust Cloud platform that connects you to any fraud vendor through a no code implementation. This allows you to have full control and visibility into your customer journeys, orchestrate and operationalize any fraud, abuse, and payments API, and take action on your website without having to negotiate priority with your engineering teams. The Spec Trust Cloud keeps you up to date as your needs change over time. Please check them out by visiting www.specprotected.com to learn how they help your fraud fighting future and see a demo that uses your actual LIVE website!

Darwinium is one of the new companies that is getting a lot of attention. Today I sit down with their founder Alisdair Faulkner the founder (who also was one of the founders of Threatmetrix) to discuss who they are, what they are doing, and why what they are doing with their tool using AI/Machine Learning and how it's completely different than the others these days. It is fascinating!  About Darwinium: "Darwinium’s pioneering customer protection platform takes security and fraud prevention to the edge, removing the operational burden of implementing and maintaining API-based solutions. Darwinium provides complete visibility and control of every digital interaction - across web, apps and APIs - to identify bad behavior, in real time. Businesses can make more accurate, real-time decisions, and take dynamic, tailored remediation that favors the customer and not the fraudster. Its ‘trust nothing’ approach to data privacy encrypts end-user data on the edge and allows businesses to store this encrypted data within their own infrastructure." Alisdair Faulkner: https://www.linkedin.com/in/alisdairfaulkner/ Darwinium: https://www.darwinium.com/ ------------ This episode was sponsored by Spec. Spec is a leader in the customer journey management space with their patented Trust Cloud platform that connects you to any fraud vendor through a no code implementation. This allows you to have full control and visibility into your customer journeys, orchestrate and operationalize any fraud, abuse, and payments API, and take action on your website without having to negotiate priority with your engineering teams. The Spec Trust Cloud keeps you up to date as your needs change over time. Please check them out by visiting www.specprotected.com to learn how they help your fraud fighting future and see a demo that uses your actual LIVE website!