

Faces of Digital Health
Tjasa Zajc
Faces of Digital Health is a healthcare podcast about digital health technology, solutions, and innovations in practice, presented through real healthcare systems and the people behind them. The show looks into how different countries adopt digital health, what barriers they face, and why similar approaches succeed in some places but not others.Episodes feature clinicians, patients, entrepreneurs, and health system leaders sharing their practical experience. The focus is on digital health trends, practical digital health, and actionable insights for anyone curious about how digital health works in practice.
Episodes
Mentioned books

Apr 17, 2026 • 31min
How Copenhagen Uses AI and Digital Care to Support an Aging Population
This episode explores how Denmark’s 2024 health reform is accelerating an already mature digital health ecosystem, with a special focus on Copenhagen’s municipality-led elderly and community care services.
Speakers Anders Elken Sønderby and Rikke Saltoft Andersen from City of Copenhagen, explain how the reform responds to demographic pressures: a growing elderly population, increasing chronic disease burden, and workforce shortages. Rather than representing a radical shift, the reform acts as an acceleration layer on top of long-established digital health infrastructure.
The discussion dives into how municipalities support home care, nursing, rehabilitation, prevention, and care homes, all digitally connected with hospitals and general practitioners through Denmark’s long-standing MedCom interoperability framework. A strong emphasis is placed on care continuity, ensuring data follows citizens across hospitals, care homes, and home-based services.
A standout theme is Copenhagen’s effort to include relatives and informal caregivers in care planning through digital dialogue tools and telemedicine, improving health equity and patient support.
The conversation concludes with the city’s AI ambitions, particularly a proof-of-conceptwhich uses speech-to-text, summarization, and structured categorization to reduce documentation burden for care workers and improve data quality across 10,000 staff members.

Apr 14, 2026 • 42min
AI and mental health: Are smartphones and AI reshaping our brains; and our society? Marc D. Ritter
In this episode of Faces of Digital Health, host Tjasa Zajc sits down with Marc D. Ritter, CEO of AWE Digital Wellness, to explore the science behind digital addiction and the growing impact of social media, smartphones, and AI on mental health—especially in children and teenagers.
From dopamine-driven engagement to AI companions replacing human relationships, this conversation dives deep into what neuroscience tells us—and what we should be doing about it.
Marc D. Ritter explains that digital addiction is not simply about excessive use, but about a loss of agency—when individuals can no longer function normally without technology. He connects this to neuroscience, highlighting how platforms are designed to exploit core human needs like connection, novelty, and validation.
The discussion expands into emerging trends such as AI companions and relationships, raising concerns about reduced social interaction, increased confirmation bias, and a narrowing of perspectives. While AI may help alleviate loneliness, it may also fundamentally alter how humans relate to one another.
A major focus is on children, where excessive smartphone use is linked to attention issues, emotional distress, and impaired development. Marc emphasizes that prevention is critical, as the long-term effects are still not fully understood.
The conversation also examines global regulatory efforts, from social media bans in Australia to stricter controls in China, and debates whether these are necessary protections or reflections of generational misunderstanding.
Importantly, Marc argues that traditional digital detoxes are ineffective. Instead, sustainable change requires redesigning behavior through awareness, habit formation, and reward-based systems—approaches implemented in AWE Digital Wellness programs and their “Smarter Phone.”
Overall, the episode highlights a key tension of modern society: while technology offers convenience and connection, it also risks undermining autonomy, cognition, and human relationships if left unchecked.
Website: www.facesofdigitalhealth.com
Newsletter: https://fodh.substack.com/

Mar 24, 2026 • 40min
Cybersecurity 2.0: Defending Healthcare in the Age of Generative AI
In this episode of Faces of Digital Health, host Tjasa Zajc sits down with Nasser Arif, a Cybersecurity Manager for two NHS Trusts in Northwest London. The conversation moves beyond the technical "bits and bytes" to explore the human element of security. Nasser explains his daily routine of balancing urgent patient-care fixes with long-term strategy and emphasizes that effective cybersecurity in a hospital setting requires a deep understanding of clinical workflows.
The dialogue covers the impact of high-profile attacks like the 2024 Synnovis incident, the importance of "cyber-hygiene" in personal life as a bridge to professional safety, and the evolving regulatory landscape of the NHS. Nasser argues that cybersecurity is moving away from being a sub-department of IT and emerging as a standalone profession critical to patient safety.

Mar 19, 2026 • 18min
EHDS and Pharma: Impact on R&D and Unresolved Challenges
1 view Mar 19, 2026 In-person video interviewsThe European Health Data Space (EHDS) isn't just a new regulation—it’s a "Magna Carta" for healthcare innovation. In this interview from the Smart Bridges Event, we sit down with industry expert Dennis Geisthardt, Head of digital.lab, to break down the implementation timeline (2025–2031) and what it means for the pharmaceutical industry, medtech, and patients across Europe.
We dive into the "Countdown to 2027," the challenges of intellectual property vs. data sharing, and how opening up access to clinical data could finally unlock breakthroughs for rare diseases and personalized medicine.
In this video, you’ll learn:
The 3 major milestones of EHDS implementation (2027, 2029, 2031).
Why "Primary Use" vs. "Secondary Use" of data matters for your healthcare.
The risks and rewards for the private sector and Big Pharma.
How EHDS could revolutionize market access (AMNOG) and AI-driven drug discovery.
00:30 – Introduction: The Smart Bridges Event
03:45 – Why EHDS is a 100-year milestone for healthcare
04:30 – The role of the private sector in co-creating the framework
04:10 – What is EHDS? Primary vs. Secondary data use explained
05:00 – The Timeline: The "Countdown" to 2027, 2029, and 2031
06:30 – Who is a "Data Holder"? (Hospitals, Pharma, & MedTech)
07:45 – Industry Challenges: IP Rights, Trade Secrets, and Competition
08:50 – Revolutionizing Market Access (AMNOG) through data
09:40 – A "Magna Carta" for Rare Diseases and AI Research
10:30 – Identifying why therapies work (or fail) using broader datasets
11:20 – Closing: Why EHDS requires a "European Village" to succeed

Mar 10, 2026 • 26min
Is Healthcare Ready for AI? Anne Snowden on the Global Digital Health Gap
Are we overhyping AI in healthcare before building the foundations? In this interview from the HIMSS Global Conference, Anne Snowden (Chief Scientific Research Officer, HIMSS) breaks down the latest data on global digital health maturity.
We discuss why "Person-Enabled Health" is lagging, how countries like Germany are using data to transform their hospital systems, and why the shift from disease management to proactive prevention is the only way to save our healthcare economy.
Topics covered:
- The 4 dimensions of digital health transformation.
- Why AI requires better data governance and interoperability.
- Comparing digital progress in Europe, North America, and Asia-Pacific.
- The role of "Agentic AI" in supporting patients at home.
Video: https://youtu.be/6e8pzH_VslE?si=y6b6y89IoTgtw5at
www.facesofdigitalhealth.com
Newsletter: www.facesofdigitalhealth.com

Mar 3, 2026 • 26min
Do We Need to Address the Unofficial/Shadow AI Use Among Clinicians?
How is AI actually changing the day-to-day life of a clinician? In this episode, we sit down at the Smart Bridges GmbH Digital Health Excellence Forum in Frankfurt with Dimitri Varsamis PhD, Senior Programme Manager, Central London Community Healthcare NHS Trust and Georgi Nalbantov, PhD, Chief AI Officer at Hospital Zdraveto. They covered the impact of AI on the clinical workforce:
🎯 The Administrative "Wraparound": How AI is tackling the PDF-heavy burden of patient record review.
🎯 The Shadow AI Trend: Why doctors are using ChatGPT "under the table" and how hospitals should respond.
🎯 Vibe Coding: Can a doctor build an app without knowing how to code?
🎯 The Intelligence Debate: Is AI de-skilling the medical profession or just evolving it?
🎯 The Data Dilemma: Why 97% of healthcare data is still unused and how AI might finally fix it.
Video episode: https://lnkd.in/dzpMuvrU
www.facesofdigitalhealth.com
Newsletter: http://fodh.substack.com/

Feb 25, 2026 • 19min
Inside Denmark’s 2024 Health Reform and New Digital Health Denmark (Morten Elbæk Petersen)
Denmark has been a digital health frontrunner for over two decades. In this episode, recorded live in Barcelona, Morten Elbæk Petersen, CEO of sundhed.dk, shares how Denmark launched its national patient portal in 2002 — long before most European countries began digitizing patient access.
Now, as Denmark prepares for a major health reform culminating in the establishment of Digital Health Denmark in 2027, the country is modernizing legacy systems, strengthening cybersecurity, integrating secondary data, and shifting care from hospitals to homes.
This conversation explores what long-term digital maturity really means — the benefits, the legacy challenges, and the governance reforms shaping Denmark’s next chapter.

Feb 17, 2026 • 50min
Are Engaged, AI Equipped Patients Becoming Essential For Good Outcomes? (Dale Atkinson)
In this episode of Faces of Digital Health, Tjaša Zajc speaks with Dale Atkinson, a stage 4 oesophageal cancer patient who was told he had 11.5 months to live—and who is still alive today. Dale shares how he applied his compliance and investigation skills to healthcare: reading thousands of research papers, building a research-grounded AI workflow to sense-check drug interactions and pathways, and learning how to communicate with clinicians to be taken seriously.
We discuss patient agency, the doctor–patient relationship, the promise (and risks) of AI for patients, the digital divide in healthcare, and why quality of life must be central to care decisions. Dale also shares how his journey led to new work in patient advocacy, the Beyond the Standard foundation, and the Clear Path Clinic vision for integrative oncology and wellness.
Topics include: patient empowerment, AI in patient journeys, evidence-based complementary approaches, healthcare equity, clinician workload, prognosis anxiety, and new patient-led models of care.
TIMESTAMPS (CHAPTER-STYLE)
* 00:01 Intro: why patient agency matters more as systems strain
* 04:12 Dale’s story begins: diagnosis after wife’s lung cancer + mother’s death
* 07:22 Stage 4, inoperable, palliative care: the emotional impact
* 08:31 Asking for a timeline: why Dale wanted prognosis data
* 09:18 How a financial crime investigator becomes a “patient investigator”
* 10:55 The deep dive: thousands of papers, books, and expert conversations
* 12:09 Where AI enters: building a research-grounded model for sense-checking
* 15:00 Standard of care + complementary approach (not “alternative”)
* 16:08 Friction with clinical advice; nutrition and chemo trade-offs
* 17:48 Choosing treatments based on quality of life and realistic benefit
* 20:06 When Dale felt the trajectory could change: from survival to stability
* 21:11 Anxiety, recurrence risk, and “no evidence of disease” vs remission
* 24:46 Missed symptoms, dismissal, and why patient agency is learned the hard way
* 28:32 “Love-hate” to collaborative: a new model for doctor–patient dynamics
* 32:16 How to communicate to be heard: bite-sized, stakeholder-specific info
* 35:28 Clinicians under pressure: emotional load and “factory line” care reality
* 37:58 AI impact in the patient community—and why it’s accelerating
* 40:27 Digital divide concerns: will digital skills determine outcomes?
* 42:36 AI and emotion: pessimism loops, “horror statistics,” and mental safety
* 45:02 A new career: Beyond the Standard, Clear Path Clinic, book, advisory work
* 49:25 Closing reflections and thanks
Video: https://youtu.be/VeIZkRraxWc
www.facesofdigitalhealth.com
Newsletter: https://fodh.substack.com/

Feb 10, 2026 • 20min
Agentic AI needs an Operating System (Bart de Witte)
In this episode of Faces of Digital Health, host Tjasa Zajc sits down with Bart de Witte for a candid conversation on what agent-based AI really means for healthcare.
Recorded during a car ride in Ljubljana, the discussion explores why healthcare needs an operating system for AI agents, the risks of agent autonomy, privacy-by-design through on-device AI, and why monolithic EHRs struggle with the next generation of clinical workflows.
Bart also shares his vision for open, decentralized AI ecosystems, certified clinical agents, and swarm intelligence and explains why Europe may be uniquely positioned to lead this shift.
A practical, forward-looking episode for anyone working at the intersection of healthcare, AI, and digital infrastructure.
Youtube video version: https://youtu.be/F_GRfIbqJJM?si=qheSsKvcg6WXUqTU

Jan 29, 2026 • 45min
NHS Workforce Crisis: Pay, Training Bottlenecks, and Retention (Derrek Khor)
As artificial intelligence rapidly enters healthcare, bold claims about replacing doctors dominate headlines. But on the clinical frontline, the reality is far more complex.
In this episode of Faces of Digital Health, oncologist Dr. Derrick Khor shares an unfiltered view from inside the NHS, unpacking what AI actually changes — and what it doesn’t.
Rather than framing AI as a threat, the conversation explores how it already supports clinicians and patients alike: simplifying complex medical information, helping patients understand their diagnoses, and accelerating access to evidence. Yet the biggest constraint isn’t technology — it’s data. Without reliable access to their own health records, patients and AI tools alike remain limited.
The discussion also tackles a growing contradiction in healthcare systems: simultaneous staff shortages and doctor unemployment. Training bottlenecks, hiring freezes, pay erosion, and misaligned workforce planning have created a situation where well-trained clinicians struggle to find roles, even as demand for care continues to rise.
Beyond workforce pressures, Dr. Khor explains why most health tech never makes it into daily clinical use. Solutions often fail not because they’re unsafe or ineffective, but because they don’t fit real workflows. If technology adds friction even a single unnecessary click — clinicians won’t adopt it.
www.facesofdigitalhealth.com
https://fodh.substack.com/


