The Staffing Show

What does it take to grow and sell a successful staffing agency? Today, we sit down with Diane Prince, founder and serial entrepreneur, to discuss her businesses and how she sold them for a profit. Diane is a seasoned entrepreneur, business leader, and founder of DianePrince.co and Recruiting Agency 360. She is best known for her remarkable achievement of building and selling a staffing agency for $28 million in just six years. With over 25 years of experience, she now empowers recruiting and staffing founders to scale their businesses and achieve profitable exits. In our conversation, Diane shares her journey from starting a staffing business with no experience to achieving a major sale. She explains the fundamentals of an entrepreneurial mindset and the importance of intentionality when building a business. Discover the role of outsourcing, the value of focusing on a niche market, and how technology plays a part in scaling a staffing agency. Tune in to hear Diane’s advice on leadership, managing growth, and her tips for exiting a business successfully.

Are you curious about the benefits of the franchise model in the staffing industry? In this episode, we dive deep into the topic with Will Skowyra, the Director of Strategic Solutions at Express Employment International, as he shares his journey from growing up in a family-owned staffing franchise to leading strategic solutions at a major corporation. With a rich background in the staffing industry, Will lends this conversation a unique perspective, having been involved in both the franchise and corporate sides of the business. Tune in as he discusses the ins and outs of the franchise model, the importance of local ownership, and how technology is reshaping the staffing industry. He also shares insights on the evolving landscape of staffing, including the integration of AI and platform staffing models, and how Express Employment International is staying ahead of the curve!

You’ve built your brand from nothing and have developed a healthy following, but have you bred superfans who are wholeheartedly invested in everything you do? Today, we are joined by the incredible keynote speaker and author of Creating Superfans, Brittany Hodak, who uses her wealth of knowledge on customer and candidate experience to explain how you can create superfans for your brand. We begin with Britany’s professional history, why she wrote Creating Superfans, and who she wrote it for, as well as how your company’s candidate experience may affect your brand overall. Then, we discover how to vet your candidate experience for clients and candidates, why many businesses fall short of making the right hires, how to build your base of superfans, and the best practices to follow for a more enriched candidate experience. We end with more recommendations for raising superfans, how to measure the value of superfans for your brand, and the belief that work and rest should always go hand-in-hand.

Rich Smith, co-founder and CMO of Atlas MedStaff, shares his 20 years of expertise in the staffing industry. He discusses how technology can bolster human connections in recruitment, emphasizing brand loyalty and personal engagement. Smith explores the evolving landscape of social media marketing, particularly the impact of TikTok. He highlights the necessity for adaptability in staffing solutions post-pandemic, underscoring the importance of data for operational efficiency and meaningful relationships.

Your tech stack plays a vital role in the effectiveness and competitiveness of your staffing firm, but building the right one requires more than just selecting the latest and greatest software. Your tools also need to integrate seamlessly, scale with your business, and adapt to the rapidly evolving staffing industry. Today’s guest is Chris Scowden, CEO of Newbury Partners, a business process and IT services consulting firm specializing in the staffing industry. With over 25 years of transformational leadership experience in the recruiting sector, Chris is well-versed in the most effective applications of cutting-edge technology. In this episode, he shares valuable tips and practical strategies to help you leverage AI, maximize automation, optimize your existing tech stack, and much more!

In the staffing industry where the key to thriving is differentiation, creating a unique brand identity that resonates with clients and candidates is essential. Today, we are joined by Richard Rosner, the founder of Staffing Shark and America’s favorite flip-flop-wearing job agent, for a crash course in personal branding. Named one of the Top 100 Staffing Leaders to Watch in 2022 by the World Staffing Awards, Richard knows what it takes to stand out from the crowd! In this episode, he shares his unconventional approach to getting noticed as a recruitment professional and offers invaluable advice for captivating high-quality candidates, leveraging your unique personal brand to boost your company’s profile, and creating engaging content to grow your audience on social media. We also discuss Richard’s favorite AI tools to help you boost your brand strategy and your online presence. For all this and much more, don’t miss this fun, fresh, and inspiring conversation with the Staffing Shark, Richard Rosner!

If you’re struggling in this competitive landscape, then maybe it’s time to adjust your sales mindset. We are joined today by Tom Erb, the Founder and President of Tallann Resources, LLC – a national consulting firm specializing in the staffing and recruiting industry and corporate talent acquisition. We begin with Tom’s professional journey in staffing before discussing what is now one of the most influential books in the industry written six years ago by Tom, Winning the Staffing Sales Game. Then, our guest walks us through the current sales trends, the best practices to adopt, the sales framework that governs his work at Tallann, and how the company stays ahead of its competitors. We also unpack the value proposition challenge that plagues our industry, why sales is about having the right mindset first and foremost, the major industry changes that Tom has noticed in his career, his plans for the future, and more.

On this episode of The Staffing Show, David is joined by Brian Hoffmeyer, SVP of Market Strategies at Beeline. Join the conversation as they break down the inner workings of Beeline, discuss three key strategies they use to differentiate themselves from other VMSs, and unpack their MSP partnerships. Brian also shares his insights on the importance of viewing the contingent workforce from a strategic perspective, explores the term “statement of work,” and highlights other trends in this space. Finally, he provides his take on the evolution of VMS and leaves listeners with valuable advice on effective sales strategies. Tune in for all this and more!  

True leadership is more than just claiming a fancy new title; it’s about cultivating genuine relationships in your workforce, allowing others to make mistakes, taking ownership of your faults, and leading with humility and transparency. Chris Johnson encompasses true leadership in every way, and we are grateful for the knowledge that he shares with us today in his capacity as the Chief Sales Officer at CrossMed Healthcare Staffing Solutions. After explaining how he got into staffing and what CrossMed as a company is all about, Chris describes the current state of healthcare staffing and how industry changes have altered his team’s approach to certain aspects of their jobs. We discover how CrossMed maintains its vibrant office culture, how its leadership team stays connected with the rest of its employees, how it facilitates interdepartmental work relationships, and why it values humility and transparency above all else. To end, we learn about CrossMed’s approach to new technology and AI, and Chris explains how he stays motivated to keep elevating himself in all aspects of life. This episode is brought to you by Bullhorn. For more information, visit bullhorn.com/healthcare/.

In this episode of The Staffing Show, Sara Luchsinger, Senior Vice President of Operations at SEEK Careers/Staffing, joins us to explain how her years of volunteering in the right places helped her to become the leader that she is today. We discuss Sara’s entry into staffing and her interesting mid-career timeout, how volunteering at the American Staffing Association paved the way for her success, what she thinks about the current state of technology, and how staffing has evolved during her career. Sara also describes how SEEK uses technology to create a better experience for its customers, the three W’s that inform her every decision, what she’s learned from the brutal career obstacles she’s had to overcome, and her parting words of wisdom for those looking to forge a similar career path as hers.