Relentless Health Value

Karen Phelan is a business author, speaker, and co-founder of Operating Principals LLC, an organizational development consulting firm that uses simple and fun practices to effect change and develop people. Their latest product, "Act Like a Leader," is an easy role-playing game that develops leadership skills. Her book, I'm Sorry I Broke Your Company, a humorous dissection of how some common management practices often go awry, was named one of the top ten business books of 2013 by the Toronto Globe and Mail and is an international bestseller, selling out its first edition in its first week in Japan. Karen has been featured in Fortune online, Leadership Excellence magazine, the AMA Newsletter, as well various business blogs and radio shows and was a featured speaker at the national HR Summit of the Conference Board of Canada. She has over a dozen years of consulting experience at Gemini Consulting and Deloitte & Touche and has held several management positions at Pfizer and Johnson & Johnson. Karen started her career in a military think tank and holds a B.S and M.S. in engineering from MIT.

Dr. Patti Peeples is a health economist, pharmaceutical marketer, pharmacist, and entrepreneur with 25 years of experience in the pharma industry. She is Founder and CEO of HealthEconomics.Com, a top-ranked resource portal that serves as the global pharmaceutical and payer industry's CONNECTED COMMUNITYTM for individuals involved in establishing value for healthcare interventions, including those in the health economics, outcomes research, pricing, reimbursement, and market access. Dr. Peeples has served in senior positions in Medical Affairs, Health Outcomes, and Product Management and has worked for major pharma and device organizations including ALZA, Sandoz (now Novartis), and Xcenda. She is on the Board of CreateHealth.io, a digital healthcare customer insight company and is a frequent speaker on digital and marketing communication tools for payers. Peeples is the author of dozens of peer-reviewed publications on the cost-effectiveness of healthcare interventions and patient-reported outcomes, and she holds a PhD in Health Economics, an M.S. in Pharmaceutical Marketing, and a B.S. in Pharmacy. She lives in Ponte Vedra Beach, Florida and is mom to 15-year old twin boys. In her spare time, she is an avid cyclist typically spending weeks on her bike in foreign countries while camping, and she founded an outdoor adventure group for teen-agers to inspire appreciation for nature, community, and connection. Her most important goal is to keep striving for a balanced life.ice must reflect worth."

Kyle Samani is a CoFounder and CEO of Pristine, a company pioneering the next generation of tele-presence through Google Glass. Prior to founding Pristine, Kyle led design and development of a hospital electronic medical record (EMR) system. Kyle is an active writer who writes at the intersection of healthcare, technology, policy, economics, business, and entrepreneurship with an audience of more than 200,000 readers each month. In addition to writing, he is also an active public speaker. In the past year, Kyle has spoken at HIMSS, SXSW, TEDx, Healthspottr, Rutberg and won the coveted DEMOgod award at the DEMO startup conference. He's also a member of the Young Entrepreneur Council (YEC). Kyle studied Finance and Management at the NYU Stern School of Business. Kyle Samani is CEO @ Pristine Book an appointment with Kyle at calendly.com/kyle Check out Pristine and its Healthcare and Engineering blogs.

Jason Brooks is the founder of The Private Practice Consultant, a healthcare consulting company that serves the independent practice in all facets of development, marketing, EHR/PM procurement-configuration-training-and-support, patient engagement, and employee retention and engagement. He is also the Chief Operating Officer at Epical Healthmed, a "concierge" cash-only practice focused on providing in-home or at-work care, and allowing the patients to become fully engaged and take an active role in their healthcare. Jason Brooks is proud to be Consulting as the Business Analyst II for the State of CT, D.O.C. Health Portal Project. They are responsible for managing the procurement and implementation of an EHR to the 17 facilities in the state, and the establishment of a patient/community provider portal to achieve information sharing in the state. Finally, Brooks is an entrepreneur who has a deep desire to provide service and add value for the independent practices out there who are struggling, who are doing their best to maintain a profitable practice, while practicing medicine is becoming a numbers game. To those providers, clinicians, assistants, and staffers, he says...Thank You! How may I be of service? Phone: 413-355-3525 Email: Privatepracticeconsultant@gmail.com Web: privatepracticeconsult.com LinkedIn: https://www.linkedin.com/profile/view?id=346150105 Twitter: @Consults4MDs Facebook: Facebook.com/ThePrivatePracticeConsultant Google+: https://plus.google.com/u/0/105572598175106945303/about/p/pub

Pete Sheldon - President, Opus Science, LLC Pete Sheldon is the President of Opus Science, where he works with best-in-class healthcare organizations to develop research and quality improvement initiatives that serve large health systems, hospitals, outpatient clinics, and physician practices. Prior to Opus, Pete was the Vice President/Grant Development for Med-IQ, a CME-accredited provider of medical education and training programs for over 12 years. In addition, Pete was the Vice President of Business Development for Physicians Practice for 11 years, where he initiated and managed the hospital sponsorship model of distribution for a national practice management publication and worked with over 50 academic medical centers and health systems on improving provider relations and facilitating referrals. Pete has been an active member and/or speaker for multiple healthcare associations and advisory boards including the Alliance for Continuing Medical Education, the National Institute for Healthcare Quality Improvement, the Medical Group Management Association and the Mid-Atlantic Association of Community Health Centers. He also serves as the President of the Maryland Chapter of the Juvenile Diabetes Research Foundation. psheldon@opus-science.com opus-science.com

Adam C. Powell, Ph.D., is the President of Payer+Provider Syndicate, a management advisory and operational consulting firm focused on the healthcare delivery and managed care industries. A healthcare economist and published author, Dr. Powell's specialty is using quantitative techniques to examine issues concerning technology, product design, operations, and firm decision making. Dr. Powell holds a Doctorate and Master's degree from the Wharton School of the University of Pennsylvania, where he studied Health Care Management and Economics. He also holds Bachelor's degrees in Management Science and Writing from the Massachusetts Institute of Technology. Dr. Powell is a member of the adjunct faculty of Northeastern University, where he teaches students in the Health Informatics Graduate Program. He additionally serves on the Visiting Faculty of the Indian School of Business, where he teaches a post-graduate course on Health IT. Outside of his consulting and academic work, Dr. Powell provides thought leadership through both expert networks and the media. He has been featured in over one hundred and fifty articles from outlets including CNN, Forbes, Fox, Inc., JAMA, NBC News, Reuters, The Wall Street Journal, Yahoo! Finance, Becker's Hospital Review, Fierce, Healthcare Finance News, and Seeking Alpha. A frequent public speaker, Dr. Powell has delivered many lectures on healthcare innovation to audiences in China, India, and the United States. LinkedIn: adamcpowell Twitter: @payerprovider Email (preferred mode of interaction): powell@payerprovider.com

Robert White is a healthcare administrator who has been working in medicine for over 25 years. He has managed physician groups and practices in Anesthesia, Pain Management, Dentistry, Oral & Maxillofacial Surgery, Retina Surgery, Rehabilitation Medicine (with Primary Care/Hospitalists), Obstetrics & Gynecology, and Primary Care/Family Medicine. This wide array of medical specialties provides an ideal background for someone to understand the nature and utility of the GoGoHealth Environment for providers and patients. Robert has been responsible for workflow design and optimization and enhancing the patient experience. He joined GoGoHealth in August of 2013 and has been working to develop the workflow integration model for product rollout. He has also concentrated on speaking with physicians and determining modifications to the product to meet the needs of the market. Once the solution has been completed, Robert's primary role will be to generate customers and implement GoGoHealth into their practices and workflows. He will be the primary trainer for staff and providers to insure successful rollout. Robert will also continue his role as CFO, managing the financial and revenue systems for GoGoHealth. Robert will commit 100% effort to this project for the entire project period. Twitter: @rwhite020 and @gogohealthllc Facebook: gogohealthllc

00:00 Matt and his position at Hello Health. Has been with the company for 3 ½ years, started in the Physician Services Department, just recently took over partnerships and channel marketing. 1:00 Matt's early career that lead up to Hello Health. He is an engineer by trade, but was inspired by his father to enter into the world of healthcare. 3:00 Matt talks early EHR installation in a medical practice. 6:00 The Hello Health aspects that put it above other EHRs in Matt's eyes. 7:30 "Structured Data" 8:30 Preventive tools: searchable database and secure emails 9:00 Proactive or reactive? Mainly preventive tools are reactive. 11:00 Patient portal advantages. 11:50 "Information is Power" 12:20 Patient care via email: No matter what, patients will call in to the clinic with small questions, so having email as an option does not increase the chances of doctoring by email. Clinics now store credit card information as well, so if a patient really does not want to come in, they can still be charged for a virtual visit. 13:15 Charging for CPTs is not yet reimbursable through insurance, but doctors usually do not charge more than a copay to begin with. 14:15 Hello Health is one of the few EHRs that is free. 15:00 The Hello Health options that allow the company to stay in business (aka make money). 15:50 These options in more detail: The free option, the patient-funded option, and the full billing cycle option. 20:00 On the patient portal, patients can access their patient plan. What this entails. 21:45 Matt argues that all EHR systems are still in their infancy. 22:35 The information that EHRs are collecting, in relation to patient demographics. 23:50 The benefits of the EHR system though Clinical Decision support. 24:45 Required data for these systems include pharmacy notes from 25:30 Matt's advice for those thinking about leaving a large company for a small, start-up company. 29:00 Hello Health's growing partnerships and what Matt is up to himself.

You can find Michael LinkedIn here.