Relentless Health Value
Stacey Richter
American Healthcare Entrepreneurs and Execs you might want to know. Talking.
Relentless Health Value is a weekly interview podcast hosted by Stacey Richter, a healthcare entrepreneur celebrating fifteen years in the business side of healthcare.
This show is for leaders in pharma, devices, payers, providers, patient advocacy and healthcare business. It's for health industry innovators, entrepreneurs or wantrepreneurs or intrapreneurs.
Relentless Healthcare Value is the show for you if you want to connect with others trying to manage the triple play: to provide healthcare value while being personally and professionally fulfilled.
Relentless Health Value is a weekly interview podcast hosted by Stacey Richter, a healthcare entrepreneur celebrating fifteen years in the business side of healthcare.
This show is for leaders in pharma, devices, payers, providers, patient advocacy and healthcare business. It's for health industry innovators, entrepreneurs or wantrepreneurs or intrapreneurs.
Relentless Healthcare Value is the show for you if you want to connect with others trying to manage the triple play: to provide healthcare value while being personally and professionally fulfilled.
Episodes
Mentioned books
Mar 3, 2016 • 34min
Episode 81: How Much Will A Patient Pay for A Drug with AJ Loiacano from Truveris
A.J. Loiacono is the Chief Innovation Officer at Truveris, where he leads product development, strategic planning and enterprise partnerships. Prior to Truveris, AJ was a co-founder and Partner with SMS, a software development firm specializing in transactional software solutions for national realtors. He also founded enterprise resource planning company, Victrix, leading the firm to a successful sale. AJ previously served as a Partner with Artemis Venture Capital. You can find out more at oneRX.com, and truveris.com.
Feb 25, 2016 • 35min
Episode 80: How to Start Getting Paid for Value with Tom Gregorio from NJII - The New Jersey Innovation Institute
Tomas Gregorio is the Senior Executive Director of Healthcare Systems Innovation at the NJ Innovation Institute. In that capacity he has overall managerial responsibility for program development and execution of NJII's activities organized under the Healthcare Systems i-Lab. Mr. Gregorio brings a rich and diverse background to the job having served various roles as a senior executive in regional hospital systems as well as with allied consulting and software industries. He was most recently the Sr. Vice President & COO for HealthEC, LLC, a leading provider of best-in-class data connectivity and consulting solutions for the healthcare industry. Prior to that he served as President and CEO of Meadowlands Hospital and before that, at Newark Beth Israel Medical Center was the Vice President Administration and Vice President & CIO. Mr. Gregorio has also been a principal advisor in NJIT's efforts to establish and build both NJ-HITEC and the Highlander Health Data Network (HDN). Tom spent seven years of his career as a management consultant with PricewaterhouseCoopers where he worked in over 23 hospitals around the country, hundreds of affiliated and independent practices, and several insurance companies and TPAs. The types of projects he worked on included vendor selection for financial, billing, and clinical systems, system implementation, support operations development, and healthcare business operations management. He also contributed to early HMO models in the Northeast and overall quality and process improvement initiatives. Having developed a deep understanding of hospitals and physician practices' technology capabilities, he comfortably applies technical solutions to clinical and business problems to accomplish meaningful results for his clients. As a hospital executive, Mr. Gregorio further developed his ability to oversee complex healthcare operations. Mr. Gregorio's extensive experience in managing new and existing hospital operations was showcased during the change of ownership of Meadowlands Hospital Medical Center in 2010. As the CEO, he led the team responsible for contract conversions and systems implementations during the transition. He also made key organizational decisions including hiring the executive team, determining which staff members were retained, and negotiating new collective bargaining agreements. In his roles as CEO, he ensured that senior management and administrative functions of the hospital were in compliance with state and federal regulations, rules of accrediting bodies, and licensing standards. His method of maintaining and improving quality is based on a systems approach: recognizing the value of measuring each aspect of an operation, down to the cost per unit of service. As a result, he instituted control systems for the maintenance of financial, human and capital equipment assets resulting in oversight of all financial affairs and ensuring that services are produced in a cost-effective manner. Tom has proven his ability to identify the root cause of an organization's problems and make the necessary adjustments to resources and processes. In doing so, he cultivates environments that function effectively, efficiently, and produce results in a timely fashion. Tom's commitment to the delivery of quality and compassionate healthcare extends far beyond his administrative experience. Some of his innovations include a project to monitor the health of senior citizens with Diabetes and high blood pressure, and a physician house call service that tracks senior citizens' health remotely and generates referrals to the hospital, physician or family members; a technology that was unheard of in the US at that time. During his time as VP of Administration and CIO at Newark Beth Israel, he brought his innovations across cultural and international lines with a Bloodless Medicine program and an initiative which brought patients from the Middle East to Newark Beth Israel. His diverse background provides a unique perspective rarely seen in traditional hospital executives. Mr. Gregorio's firsthand knowledge of healthcare technology and operational excellence span the entire healthcare landscape. Over the last two years, Mr. Gregorio had the opportunity to begin an Accountable Care Organization (ACO) service line with HealthEC. The population management software and services developed under this project are directly in-line with the new reimbursement models facing the healthcare industry today. HealthEC's products and services helped one of their clients manage over 100,000 lives and save 6 million dollars through the Medicare Pioneer ACO program. With this project as well as Health Information Exchange technologies like the Highlander Health Data Network, Tom uses his knowledge of hospital operations to promote a change in hospitals from being a revenue source to a cost center. In addition to creating ACO and HIE infrastructures, he has contracted with community physicians and created the value propositions needed to work in a population management based operation. Outpatient services are the future and population health and ACO's are the vehicles currently in place to make that transition. Mr. Gregorio is also a professor of Health Information Technology and Management Information Systems at NJIT in Newark NJ. Tom has a BS in Organizational Management Nyack College and an MBA in Management of Technology from NJIT. You can find out more information by calling 973.642.4500, emailing tomas.gregorio@njii.com, or visiting www.njii.com.
Feb 18, 2016 • 36min
Episode 79: Evidence-Based Treatment for Social Determinants of Health with Manik Bhat of Healthify
Manik Bhat is the CEO and cofounder of Healthify. After spending time connecting patients to social services in the Baltimore community and dealing with the poor state of affairs in managing a patient's social needs, he decided to start Healthify to improve the status quo. Manik hopes to change the way we coordinate around an individual's social needs and prove that addressing social determinants is not only the morally just thing to do but is also the fiscally responsible thing to do in the era of value. His work has been featured at TEDMED, the Center for Healthcare Strategies, the Robert Wood Johnson Foundation, and in Forbes. Healthify is currently active in over 24 states and growing. Twitter: @HealthifyUS You can find out more at Manik@healthify.us or https://www.healthify.us/
Feb 11, 2016 • 34min
Episode 78: How to Stop Torturing Patients with Piles of Paper Forms with David Perez from Seamless Medical Systems
David Perez is the founder and CEO of Seamless Medical Systems and the inventor of the innovative SNAP Practice patient engagement platform. He is a successful and creative entrepreneur who has been working in the Internet industry for 20 + years. Throughout his career David has been at the forefront of innovation and change. In the early '90s he started working in the new field of internet marketing, 1999 founded a digital Hispanic marketing company and 2011 saw the opportunity to bring medical practice waiting rooms into the 21st century creating SNAP on the iPad. Prior to Seamless Medical Systems David started a number of New York City based businesses including: Lumina Americas a digital marketing agency serving the US Hispanic and Latin American markets; Latin Force Ventures a internet incubator and The Latin Force Group a US Hispanic focused marketing services company. He has worked with a variety of clients including: Kraft Foods, Nickelodeon Networks, MTV, The NFL, Nike, Wells Fargo Bank and others. Before entering the world of marketing David spent 10 years in the investment management industry with Dean Witter Reynolds and Wells Fargo Asset Management. David has been a featured speaker at numerous industry conferences and recently spoke at TEDx Acequia Madre (http://www.youtube.com/watch?v=PkjPZB_lWdU) and IdeaMensch. He also gave the 2007 commencement address to the University of Vermont School of Business. David is a graduate of the University of Vermont . You can find out more at seamlessmedical.com or email David at David@seamlessmedical.com.
Feb 4, 2016 • 32min
Episode 77: Achieving Better Health Outcomes with Jeff Scott of DHS Group
Jeff Scott is the VP of Business Development for DHS Group, a health, wellness and population health software company with offices in Houston, TX, and Cleveland, OH. He has over twelve years of corporate and business development experience spanning financial services, healthcare and software verticals Prior to DHS Group, Jeff was CFO of Movable, a health and wellness software startup that was acquired by DHS Group in 2015. Before Movable, Jeff was VP of Strategy and Business Development for KeyBank, where he developed organic and inorganic growth strategies for all areas of the $90B financial institution, with a heavy emphasis on healthcare and B2B payments verticals. Jeff's experience includes managing P&Ls, building new sales teams, launching new products and developing & executing sales strategies. He has advised companies of all sizes on health, wellness, financial and technology strategies. Find out more at www.DHSgroup.com.
Jan 28, 2016 • 34min
Episode 76: The Realities of Hooking Up Patients to Their Health Information, Bob Janacek from DataMotion Explains
Bob has over 20 years of security and software design experience, and is the architect, designer and original developer of DataMotion's managed information delivery platform. In his role as CTO at DataMotion he is responsible for keeping DataMotion technology on the cutting edge, while his ongoing communications with customers ensure that the products are easy to use and manage. In 1999 he co-founded DataMotion, and in 2004 he received a fundamental patent for 'dynamic creation of recipient accounts upon receiving a message.' Previously, Bob was co-founder of Safetynet, and served as architect and developer of their award-winning suite of data security products. He has worked closely evolving security standards including the NSA Rainbow Series, FIPS and Common Criteria. Bob holds a BS in Computer Science from the New Jersey Institute of Technology, and an MBA in Marketing from Rutgers University. Facebook: https://www.facebook.com/Datamotion-Inc-372691749493857/ LinkedIn: https://www.linkedin.com/company/datamotion-inc. Twitter: https://twitter.com/datamotion Youtube: https://www.youtube.com/user/datamotion2011 You can find out more at DataMotionHealth.com.
Jan 21, 2016 • 34min
Episode 75: How Symptom Checkers Improve PCP Quality and Efficiency, with Dr. Richard Munassi of Doc Response
Dr. Richard Munassi is the Chief Operating Officer of DocResponse, and is an accomplished healthcare executive with leadership expertise in for-profit and non-profit organizations, business development, and start-up acceleration. He holds both an MD and an MBA degree, and has an extensive background working with people from a multitude of cultures in project and program management, business development, operations, executive leadership, growth consulting, and investor strategies. As an emerging leader in the healthcare technology field, Dr. Munassi has worked with journalism, biotechnology, medical education, and medical diagnostics startups. With a strong background in both clinical science as well as business, he brings a unique skillset to the table which allows organizations to hone in on clinical excellence while creating sound strategies for financial growth and business development. In his limited downtime Dr. Munassi enjoys freelance writing for various publications and websites, volunteering with Habitat for Humanity, and consulting with one of his previous employers, the non-profit organization ROWAN: The Rural Orphan and Widows AIDS Network, whose mission is to empower individuals and communities impacted by AIDS in rural third world settings by providing healthcare, education, micro-enterprise solutions to indigent populations in rural third world settings. Dr. Munassi has spent a considerable amount of time both living in and volunteering abroad. Countries that he has lived in include India, Malaysia, the Cayman Islands, and more. You can find out more at DocResponse.com, at Facebook.com/DocResponse, and on Twitter @DocResponse.
Jan 14, 2016 • 39min
Episode 74: What Healthcare Organizations Need To Succeed with Dave Chase of Healthfundr and Cascadia Capital
Chase was named one of the most influential people in Digital Health due to his entrepreneurial success & writing along with luminaries such as Eric Topol, Patrick Soon-Shiong, & Vinod Khosla. He speaks to & consults with new ventures inside of established companies & high growth startups. Chase is widely published. The book Chase co-authored won the healthcare Book of the Year in in 2014. Chase has a penchant for making connections between previously disconnected trends and making them understandable and actionable. Chase is in the development stage of a documentary that seeks to make the indecipherable understandable and demonstrate that there is reason for great optimism that a partnership between doc-entrepreneurs and forward-looking clinicians with individuals (fka "patients") can dramatically out-perform against Quadruple Aim* objectives compared to traditional healthcare orgs. *The Quadruple Aim is the Triple Aim (improved outcomes & patient experience with lower costs) plus the overlooked 4th Aim — clinician satisfaction critical to improving the current condition where an alarming number of clinicians are overburdened & burnt-out which negatively impacts their lives as well as the individuals they care for. Chase was the CEO & Co-founder of Avado, which was acquired by and integrated ino WebMD and the most widely used healthcare professional site - Medscape. Before Avado, Chase spent several years outside of healthcare in startups as founder or consulting roles with LiveRez.com, MarketLeader, & WhatCounts. He also played founding & leadership roles in launching two new $1B+ businesses within Microsoft. Chase is a father, husband & oxygen-fueled mt sport athlete. His 2014 team placed 3rd in their division & 24th overall (out of 500 teams) in America's oldest adventure race where Dave took on the Nordic ski leg. Dave was a former PAC-10 800 Meter competitor. You can find out more at cascadiacapital.com and healthfundr.com, or google Health Rosetta and 95 Theses.
Jan 7, 2016 • 37min
Episode 73: How Healthcare Organizations Can Prevent Reactive Fire Drills, with Chris Cornue from SG2
As an executive leader, Christopher plays a key role in transforming health care for Sg2 clients. With more than 20 years of professional health care experience, he leverages his expertise in leadership, operations, strategy, physician relationships, thought leadership and clinical performance both domestically and globally. He often serves as an executive sponsor and trusted advisor to many of Sg2's members and key constituents. Christopher leads Sg2's Center for the Future. In this capacity, he offers Sg2's longest-term views about the future of health care, innovation, disruption and global health informed by examples both inside and outside of the industry, global trends and novel approaches. He is a frequent speaker, facilitator and expert interacting with diversified national and foreign health care audiences, including senior management teams, boards and conferences. Christopher served as president and principal for sláinte global partners, a global advisory and consultancy. Prior to that, he was CEO of McKee Medical Center in Colorado, where he led the organization to strong financial performance and top decile performance in quality outcomes and patient satisfaction while creating an engaged workforce. He introduced leading technological advances and implemented a service line strategy to position the hospital for success in a highly competitive market. Early in his career, Christopher was vice president at the Sinai Health System in Chicago, IL, where he held system and medical group responsibilities, including the departments of medicine, surgery, anesthesiology, pediatrics, cardiology, pathology, perioperative services, laboratories, physician development, medical affairs, trauma services and service line development. He worked with multiple major academic medical centers nationwide in his role with the University HealthSystem Consortium, focusing on the identification of strategic cost containment and revenue enhancement opportunities. He also held several leadership roles at the University of Chicago Medical Center. Additionally, Christopher has collaborated with several international partners in efforts to further global health care strategies and solutions, and serves as an expert and mentor with the International Society for Quality in Healthcare (ISQua). He is also a fellow of the American College of Healthcare Executives. Christopher holds bachelor of science degrees in biology and chemistry and a master of science degree in health services administration from Gannon University. You can find out more at www.SG2.com.
Dec 24, 2015 • 13min
Inbetweenisode 6: Things I Figured Out in 2015 Hosting the Relentless Health Value Podcast, and Last Episode of the Year Wrap Up
Stacey Richter is not only the host of this podcast, but also the founder and strategic force behind Franklyn Healthcom, a pharmaceutical marketing and design agency that develops brand and managed market strategies along with digital and print collateral. Stacey began the business in 1993 with one simple idea: bridge the gap between current pharmaceutical agency practices and strategic business process. Her role on teams is often to transform customer insights and market research into cutting-edge strategies designed to drive access and provider uptake. As a successful marketer with a degree from the University of Pennsylvania, where she graduated magna cum laude, Stacey is uniquely positioned to convert managed markets theory into reality. Under her leadership, Franklyn Healthcom has developed an enduring reputation for needle-sharp innovations and original ideas that challenge the status quo. 00:00 Four things Stacey learned this year hosting the Relentless Health Podcast. 01:00 Number One: The difference between knowing what, and knowing how. 01:45 "We're becoming experts in what, but still very much struggling with the know-how in the equation." 02:00 Number Two: The relevance of Geoffrey Moore's Crossing the Chasm. 04:15 "There are a million different ways to slice healthcare, and a million different ways to transform it." 05:00 The struggle of collaboration in healthcare. 06:30 "The future is here, it's just unevenly distributed." --William Gibson 09:00 The contrast between innovators forging new paths and changes in healthcare, and those who have found innovation in clinging to the status quo. 10:00 The idea of permitting ourselves to find value. 11:45 "There's a big difference between being busy and being productive."


