Relentless Health Value
Stacey Richter
American Healthcare Entrepreneurs and Execs you might want to know. Talking.
Relentless Health Value is a weekly interview podcast hosted by Stacey Richter, a healthcare entrepreneur celebrating fifteen years in the business side of healthcare.
This show is for leaders in pharma, devices, payers, providers, patient advocacy and healthcare business. It's for health industry innovators, entrepreneurs or wantrepreneurs or intrapreneurs.
Relentless Healthcare Value is the show for you if you want to connect with others trying to manage the triple play: to provide healthcare value while being personally and professionally fulfilled.
Relentless Health Value is a weekly interview podcast hosted by Stacey Richter, a healthcare entrepreneur celebrating fifteen years in the business side of healthcare.
This show is for leaders in pharma, devices, payers, providers, patient advocacy and healthcare business. It's for health industry innovators, entrepreneurs or wantrepreneurs or intrapreneurs.
Relentless Healthcare Value is the show for you if you want to connect with others trying to manage the triple play: to provide healthcare value while being personally and professionally fulfilled.
Episodes
Mentioned books
Sep 29, 2016 • 31min
Episode 108: Making the Most of Emergency Department Visits with Chris Klomp from Collective Medical Technologies
Chris is the CEO of Collective Medical Technologies, a Salt Lake City-based health technology company which helps providers and payers to take better care of their patients and members using real-time risk identification, stakeholder notifications, and collaborative care planning tools. CMT is obsessively focused on eliminating avoidable patient risk by designing simple yet highly-effective technology-driven clinical solutions. Chris was previously a vice president at Bain Capital and an associate consultant with Bain & Company. He holds a B.A. with honors in Economics and English from Brigham Young University and an MBA from Stanford's Graduate School of Business, from which he graduated as an Arjay Miller Scholar. He lives with his wife and children in Salt Lake City where, together, they enjoy all things outdoors, family, and friends. Twitter: @CollectiveMed, @1klomp LinkedIn: https://www.linkedin.com/in/cklomp, https://www.linkedin.com/company/collective-medical-technologies Facebook: https://www.facebook.com/collectivemedicaltechWebsite: www.collectivemedicaltech.com You can find out more information at www.collectivemedicaltech.com.
Sep 22, 2016 • 29min
Episode 107: Dave Chase and Healthcare's Big Heist
Here's a description of the film: The Big Heist is a satirical, follow-the-money film on the destruction created by healthcare's status quo…. And the redemption that's coming. It will create hope and catalyze action to thwart the greatest immediate and future threat to our country. We've gone to war for less than what the healthcare status quo has done and is still doing to our country. The Big Heist = The Big Short + An Inconvenient Truth for our broken healthcare system. The problem: We all know healthcare is broken. But most of us don't know why, how much damage it causes, or that we can fix it. The solution: The Big Heist follows the money to answer these questions. A shocking inside look at how healthcare's financial incentives are bringing our country to its knees by wasting trillions of dollars and how we can fix it. Existing films don't follow the money This is why people think fixing healthcare is impossible. Healthcare films are also too wonky or partisan and typically lack the humor to reach broad audiences. You can find out more information @chasedave and @thebigheist on Twitter and LinkedIn, and healthfundr.com.
Sep 15, 2016 • 29min
Episode 106: MACRA and Other Ways to Make Money with Eric Levin from McKesson Business Performance Services
Eric Levin is a Strategic Services Director for McKesson's Business Performance Services division, which provides value-based care solutions to both hospitals and physician groups. In this role, Eric focuses on comprehensive and strategic healthcare sales and business development. Eric has over 15 years of healthcare experience specializing in value-based reimbursement, technology and primary care strategy. With McKesson, Eric led the advanced primary care team in creating payer and provider collaborations that resulted in successful pay-for-performance plans. He also served an integral role in commercializing data warehouse and population health management platforms. Prior to McKesson, Eric held strategic sales roles at NueMD and FSC Pediatrics.
Sep 8, 2016 • 26min
Episode 105: Finding the Pharmacy Fit with Todd Eury from the Pharmacy Podcast
In a career, being new to any industry especially healthcare isn't easy. In June of 2004 Todd Eury left an eight year career in the telecommunications industry and entered the pharmacy technology sector as SoftWriter's (FrameworkLTC pharmacy software for institutional pharmacies) first business development oriented employee. "It was a gamble for me", Eury recounts, "being part of a national fortune 500 company like AT&T Business felt comfortable and making the jump to pharmacy software sales with a little privately owned company made me nervous, but excited." Within Eury's first year with SoftWriters the company doubled its customer base and within the next 3 years SoftWriters was positioned as the most innovative LTC Pharmacy Software company in the industry. "From there I wanted to do more, I wanted to help pharmacy owners leverage technology and understand other facets of their business which seemed mysterious. Marketing, drug purchasing, and new patient development were all parts of the business of pharmacy which seemed undefined. I wanted to help with more than just technology." Eury has worked with several pharmacy system developers like KeyCentrix, Inc., headquartered in Wichita Kansas and SuiteRx, Inc., with offices in Chicago and Fort Worth Texas. In March of 2009 Eury founded the Pharmacy Podcast Show, the first audio blog about the Business of #Pharmacy. The podcast is dedicated to the pharmacy profession. The Podcast is about good useable content, information, and innovative ideas that Eury believes will advance the pharmacy profession. The podcast's programming is developed Independent Retail, Compounding, Long-term Care, Specialty, Hospital Systems, and Small Chain Pharmacy Businesses. There's a new podcast segment dedicated to patients, specialty pharmacy, and the business law of pharmacy too. The podcast is the only digital health audio blog dedicated to the business of pharmacy and assists its sponsors with business lead development from a myriad of digital strategies including html embed code which places the podcast audio player into the web-environment of the sponsor's website. "No other advertising tool or magazine in pharmacy uses this technique to drive business leads to an organization focused on pharmacy. Retail Management Solutions, Vuca Health, McKesson, Live Oak Bank, RxSafe, and dozen's of other companies have benefited from the digital content through the Pharmacy Podcast Show." Based on healthcare analytics researcher Symplur, Eury is ranked as one of the most influential voices in the pharmacy space with a Twitter presence @PharmacyPodcast which is also about the Business of Pharmacy. "Our followers respond to our tweets and links on aveage more than any other Twitter handle focused on the work "Pharmacy" and the hashtag #Pharmacy is tracked by Symplur and shows the effectiveness of our popularity and influence. Symplur is fascinating." Eury is the founder of LinkedIn Networking Group: "Pharmacy Professionals Network" reaching more than 25,000 participants discussing different topics centered in pharmacy. In 2011 Eury created a firebrand pharmacy buying group called PharmacyGPO which didn't reach its potential before being sold in 2014 with partnership difficulties. PharmacyGPO experienced explosive growth of $144M sales and had search engine domination when the term pharmacy gpo was searched for by a operations director or owner. The pharmacy buying group also assisted its nearly 100 members with strategic marketing, technology consultancy, and different creative ways to develop new patients. Eury served 2 terms with the Pennsylvania Pharmacist Association as Board of Directors Industry Association Chair and has been published in Pharmacy Times through the podcast content engine since January 2015. Eury's newest venture is with Colonial Management Group which focuses on supporting physicians with all marketing, administrative, staffing, and business development with patient care services through their American Practice Support division which Eury will be leading as Director of Strategy. "I'm excited about this new venture and its ties into specialty pharmacy with different medications helping patients overcome the disease of addiction. Supporting the patients with HUB-like services is critical to sustainability and Colonial Management Group has over 25 years experience in helping clients suffering with addiction. I am proud to be a part of this national initiative." You can learn more information on LinkedIn and at pharmacypodcast.com.
Sep 1, 2016 • 17min
Inbetweenisode 9: Finding The Best Problem
Stacey is co-president of Aventria Health Group, a marketing agency specializing in helping pharmaceutical, device and pharmacy clients gain access to patients by creating and leveraging partnerships with other health care organizations. For twenty years, Stacey has innovated better-coordinated health solutions benefiting all stakeholders, and most of all the patient. 00:00 What makes a problem an excellent problem. 00:45 Two Case Studies: The Luggage Conundrum & The Smart Phone Problem 02:12 "What the Hell is Water?" - David Foster Wallace 03:00 The problem with the iPhone - Kevin Ashton 04:30 Being able to ask, "Why doesn't this work?" 04:45 What defines a problem - Good Problems, Better Problems, Best Problems. 05:25 A good problem: Solves a particular problem in a superior way. 05:40 A better problem: Peter Thiel says, a better problem to solve is one that is unique and troublesome. 06:00 The best problem: Tony Fadell, CEO of Nest, says "It's seeing the invisible problem, not just the obvious problem." 06:50 The Three Must-Haves to solving an Excellent Problem. 07:20 Problems that disrupt people's lives, not industries. 08:30 "It's very difficult to solve a philosophy - that's not a problem." 09:00 Where Excellent Problems can be found. 09:15 "The best place to look for problems is where no one else is looking." - Peter Thiel 09:20 "The best place to find excellent problems is by asking customers the right question and finding the answers in their answers." - Steve Jobs 09:45 "If I asked my customers what they wanted they would have told me a faster horse." - Henry Ford 10:00 "Great creators know that the best step forward is often a step back." - Kevin Ashton 10:30 The Pros and Cons to expertise. 10:50 The value of the beginners mind. 11:00 "Rookie Smarts" by Liz Wiseman 14:15 Be a Grand Master. 15:30 The big difference between confidence and certainty.
Aug 25, 2016 • 27min
Episode 104: The Upside and Barriers to Getting Pharmacists in the Loop with Jerry Fahrni, Pharmacy Informatics Consultant
Dr. Fahrni has been a licensed pharmacist in California since obtaining his Pharm.D. degree from the University of California, San Francisco School of Pharmacy in 1997. Jerry has a diverse background and has served in a variety of pharmacy roles during that time, including more than a decade of experience as a clinical pharmacist in various acute care settings, as well as spending time as a pharmacy technology industry insider. He currently works as an independent pharmacist consultant where he has a passion for helping pharmacies improve operational efficiency, increase patient safety, and drive cost-effective medication use through the use of automation, technology, and informatics. Jerry's goal is to finds ways to improve pharmacy and create a more patient-centric practice model. You can find out more at JerryFahrni.com, on Twitter @JFahrni, on LinkedIn, or by calling Jerry at 559-838-6014.
Aug 18, 2016 • 29min
Episode 103: Engaging Employees with Jonathan Ozeran from Zest Health
Jonathan is a product designer, software engineer, team builder and mobile technology evangelist who enjoys contributing to the growth of the Chicago startup community. His consumer-facing mobile apps have reached hundreds of thousands of users and have been featured by Apple in their App Store as well as on devices in their retail stores. His enterprise-facing web platforms and mobile apps have made an impact on a number of industries and have been used by tens of thousands of business users spanning campus recruiting, automotive, energy, aviation, healthcare, mobile commerce and security. In his current role, Jonathan serves as Vice President, Product at Zest Health, a Chicago-based venture backed company that offers a personalized mobile concierge service that helps its members optimize their health benefits. Since early 2014, Jonathan and his team have grown their membership of healthcare consumers, providing 24/7 instant access to healthcare professionals, hassle-free appointment scheduling and discounted health-related services via their iOS and Android apps. He is also a co-founder of WÜF, a team working to bring to market the world's smartest dog collar after a successful Kickstarter campaign during the 2014 holiday season that raised nearly $100,000. Additionally, he is an Adjunct Lecturer at Northwestern University where he teaches mobile application design and prototyping based on his experiences developing B2B and B2C mobile applications for both consumers and the Fortune 1000. He is also an active speaker, often on topics that include product design, mobile technology and startup culture. A sampling of events include the Twilio Conference, Health 2.0, Exponential Medicine, the Kellogg Technology Conference and enterprise briefings at Apple Headquarters and in their retail stores. Academically, Jonathan received a bachelor's degree in political science from the University of Michigan and a master's degree in computer & information systems from Northwestern University Zest Health Twitter (@ZestHealth) Jonathan Ozeran's Twitter (@jozeran) You can find out more at www.ZestHealth.com, in the GooglePlay app store, on Twitter @ZestHealth or @JayOzeran, and directly with Jonathan Ozeran on LinkedIn.
Aug 11, 2016 • 29min
Episode 102: What Does It Mean To Disrupt Healthcare with Anand Iyer from WellDoc
In this episode, Anand Iyer, a respected global digital health leader, discusses the concept of disruption in healthcare and the role of digital health as a disruptive force. They explore WellDoc's product, BlueStar, which utilizes data analysis and predictive models to assess patient glucose levels. The integration of the app within the healthcare system and the positive outcomes it has achieved in managing diabetes are also highlighted. The importance of evidence and scientific research in the digital health industry is emphasized, along with the need for trust from clinicians and consumers.
Aug 4, 2016 • 28min
Episode 101: What It Takes To Be A Physician Entrepreneur with Arlen Meyers, MD, MBA - President and CEO of Society of Physician Entrepreneurs
Dr. Arlen Meyers is a professor emeritus of otolaryngology, dentistry, and engineering at the University of Colorado School of Medicine and the Colorado School of Public Health and President and CEO of the Society of Physician Entrepreneurs at www.sopenet.org . He has created several medical device companies. His primary research centers around biomedical and health innovation and entrepreneurship and life science technology commercialization. He consults for and speaks to companies, governments, colleges and universities around the world who need his expertise and contacts in the areas of bio entrepreneurship, bioscience, healthcare, healthcare IT, medical tourism -- nationally and internationally, new product development, product design, and financing new ventures. He is a former Harvard-Macy fellow and in 2010, completed a Fulbright at Kings Business, the commercialization office of technology transfer at Kings College in London. Publications this year include "Building the Case for Biotechnology." "Optical Detection of Cancer", and " The Life Science Innovation Roadmap". He is also an associate editor of the Journal of Commercial Biotechnology and Technology Transfer and Entrepreneurship and Editor-in-Chief of Medscape Reference: Otolaryngology-Head and Neck Surgery. In addition, he is a faculty member at the Univeristy of Colorado Denver Graduate School and Direct the Program in Biomedical Entrepreneurship at the Jabs Center for Entrepreneurship at the University of Colorado Denver Business School. Twitter @ArlenMD and @SoPEOfficial Facebook: www.facebook.com/sopenet SoPE website URL: www.sopenet.org If you'd like to be part of the Sope community, you can by going to sopenet.org.
Jul 28, 2016 • 31min
Episode 100: An Insider's Look at MTM with Blair Thielemier from Pharmapreneur Academy and Co-Host of Pharmacy Podcast
Blair Green Thielemier, PharmD is an independent consultant pharmacist living in Arkansas with her husband and daughter. She is the founder of Pharmapreneur Academy, an online teaching platform where she guides pharmacist-entrepreneurs through the process and barriers of building a pharmacy consulting business. She is the author of How to Build a Pharmacy Consulting Business, a contributing author for Pharmacy Times and guest host on the Pharmacy Podcast. More information about Dr. Thielemier can be found on her website http://BTPharmacyConsulting.com Blair discusses the Pharmacy Podcast, Pharmacy Consulting, and her e-course, Pharmapreneur Academy.


