Letting & Estate Agent Podcast

Why Do So Many Estate Agents Become PropTech Gurus? Ian Preston Explains. In the fast moving UK property market, it’s becoming increasingly common to see successful estate agents venture into the world of PropTech or even take on the role of a sales guru. But why are so many making the leap? In this episode, I sit down with Ian Preston to dive into the reasons behind this shift and the opportunities it brings. Ian explains how years of frustration with traditional tools led him to co-found his own PropTech company, Greenhouse OS, which focuses on using AI and automation to transform estate agency operations. He shares his passion for AI and why he believes it will be a defining force in the industry in the next few years. But it’s not all about technology. Ian also talks about the personal fulfilment that comes from creating something new and challenging, especially after years of running an estate agency. If you’re wondering whether the future of estate agency lies in tech innovation or personal expertise, this conversation will give you plenty to think about. Listen now and let us know your thoughts in the comments.

UK PROPERTY MARKET WEEKLY UPDATE Welcome to the 17th UK Property Market Stats Show of 2025, your go to weekly TV show on the UK Property Market on YouTube This week, I’m joined by Toby Phillips from TPFG & Bossman of Martin & Co, CJ Hole , Parkers , Country Properties , Mullucks and Ellis and Co brands, as we delve into the key property market headlines for 17th week of 2025 ending on the 4th May 2025. The YouTube Show. https://youtu.be/1YWlyJI257A ✴️ UK Property Market Highlights this week . ✅ Listings (New Properties on the Market) 42.6k new listings this week (last week 32.5k) YTD 6% higher than Week 17 of 2024 YTD and 9% higher YTD compared to 2017/18/19. ✅ Price Reductions (% of Resi Stock) 27.2k Price Reductions this week - Monthly Run Rate in reductions - 1 in 7.5 of Resi Sales stock per month is being reduced (which represents 13.4%). For comparison, 12.1% average in 2024, though the long-term 5-year average is 10.6%. ✅ Total Gross Sales (Agreed Sales) 28.3k UK homes sold STC this week, the highest its been for 145 weeks (late May 2022) YTD - The number of Sold STC Resi homes are 10% higher compared to 2024  (445k Sales agreed YTD 2025 vs 405k YTD 2024) and 19% higher than 2017/18/19 YTD levels (375k). ✅ Sell-Through Rate (Monthly in Arrears) April’s sale run rate of 15.36% of Resi stock sold stc (ie 15.36% of Estate Agents properties on the market went sale agreed). March’s was 16.3%. 2024 monthly average: 15.3%. Long-term 8-year average: 17.9%. ✅ Sale Fall-Throughs 6,449 Sale fall-thrus last week from Resi Sale Sales Pipeline of 453k UK homes sale agreed (sold stc). Another method is that week’s sale fall thrus as a % of gross sales that week. This week, that is 22.7% (last week 23.6%). Just above the 7-year average of 24.2%, yet well below the 40%+ levels post-Truss Budget (Autumn 2022). In April, as a whole, 5.51% of sales in the UK agents pipelines fell thru. For comparison, 2024 average: 5.36%. ✅ Net Sales (Gross sales for the week less Sale Fall Thrus for the week) 21.9k net sales this week (17.4k last week), compared 2025 weekly average of 20k. 2025 YTD is 7% higher than compared to 2024 YTD and 13% higher than YTD 2017/18/19. Local Focus this week Brighton & Hove Graphs Available for use in free valuations / internally. Please dont publish these on social media without my OK. Reason - my fee paying clients use them - so its not fair on them https://we.tl/t-cNpbatI0Eh

Is Self Employed Estate Agency the Future? A Must Listen for UK Property Professionals! The property market in the UK is evolving, and self employed estate agency is at the heart of this change. Is it the future? In this episode, Iain and Myles White offer their expert insights into the rise of self employment in the estate agency world, and why it is something you cannot afford to ignore. Iain, a leading coach for estate agents across the UK, and Myles, a recruitment expert, discuss whether self employed models are here to stay or just a passing trend. They touch on the qualities that make a successful self employed agent, why some traditional agencies are now embracing this model, and how candidates are viewing the shift. You will hear about the growing demand for flexibility, the changing desires of the workforce, and the strategies High Street agents are considering to stay ahead. There is also plenty of talk on what support self employed agents need to thrive, from commission structures to marketing and CRM systems. This episode is a must listen for any estate agent or agency owner looking to understand the future of the industry. Do not miss out, listen now and leave your thoughts in the comments. Feel free to share with your colleagues too!

Estate Agency in 2035: The Future of the Property Market In this episode, we sit down with Adam Mackay, a seasoned estate agent from Mackay Property, to explore where estate agency is headed in the next decade. The property market is evolving, and Adam shares his thoughts on the changes that are on the horizon. Adam believes that the future will see a significant shift towards self employed agents and higher quality services. He predicts fewer agents overall, but those remaining will be better equipped to deliver expert advice and exceptional marketing. As the industry moves away from traditional high street offices, Adam also sees a rise in outsourcing, especially for tasks like sales progression, allowing agents to focus on what they do best, valuations and client relationships. He also offers a candid take on the issue of overvaluing properties. While some agents use inflated prices to win business, Adam highlights the importance of ethical overvaluing and how getting the price right can actually lead to better results for both agents and vendors. This insightful conversation sheds light on how estate agents can stay ahead in a changing market. Listen now to hear Adam’s full perspective and don’t forget to share your thoughts in the comments.

Could 2025 Be the Year Conveyancing Gets Fixed? Here's What Estate Agents Need to Know! Is 2025 the year the British conveyancing process finally gets the overhaul it desperately needs? In this episode, we sit down with Sally Holdway, LawTech strategist and co founder of the Home Owner's Passport, to explore the potential changes coming that could transform property transactions in the UK. With new legislation and digital advancements on the horizon, this year could be the turning point the industry has been waiting for. From the Digital Markets Competition and Consumer Act to government led digitisation projects, significant changes are underway to make the process of buying and selling properties faster and more transparent. With tighter consumer protection and more detailed property listings, agents will need to be proactive in gathering and sharing all material information upfront. These changes could drastically reduce delays, ensuring properties are marketed as contract ready from the outset. The future of conveyancing is clearly digital, and if estate agents act now, they can stay ahead of the curve. Don’t miss out, listen now to find out what 2025 holds for the property market!

Why Estate Agents Should Embrace Video and How to Get Started... Are you an estate agent who shies away from the camera? You’re not alone, but what if stepping in front of it could help you stand out and grow your business? In this episode, Toby Martin, a well known figure in the property industry, shares his personal journey of embracing video marketing and why it’s one of the best decisions he’s ever made. Toby reveals how even in a competitive market, putting yourself on camera can create incredible opportunities, even if you're worried about how you come across. He explains how to get started, tackle the common nerves, and make video a powerful tool for connecting with clients in a way no one else is doing. This is your chance to learn how you can use video to raise your profile, engage potential clients, and stand out in the property market. Whether you’re new to video or have been hesitant to dive in, Toby’s insights will help you overcome those hurdles and start creating content that gets results. Listen now and discover how you can unlock the power of video for your estate agency.

3 Crucial Tips for Letting Agents to Navigate 2025 Regulations. The property market is evolving, and as we head into 2025, staying compliant with new regulations is no longer optional. In this episode, Des Taylor—Bossman of Landlord Licensing and Defence—breaks down the top three things every letting agent needs to know to avoid costly mistakes and keep their business protected. First up, Des stresses the importance of compliance. From ensuring tenancies are set up correctly to handling deposits and notices properly, even the smallest mistake can lead to big trouble if the council comes knocking. Letting agents often think they’re doing everything right, but small oversights, like double checking tenancy agreements or managing rent collection, can cause serious issues down the line. Next, Des highlights the risks of offering anything less than fully managed services. Offering tenant find or rent collection can expose you to legal liabilities that can easily be avoided by sticking to a fully managed approach. Finally, Des warns about the importance of dealing with non compliant landlords. If a landlord is resistant to regulations, whether it’s fire risk assessments or securing deposits, it’s crucial to sever ties immediately. You don’t want to be caught in the crossfire of their negligence. 👉 Listen now and share your thoughts in the comments!

My Estate Agent Story - John Newhouse. In this interview, John Newhouse shares his journey in the estate agency business, offering insight into the challenges and decisions that shaped his success. John, who runs Roseberry Newhouse in Teesside, reflects on the evolution of the real estate market, particularly the shift away from traditional high street offices to more modern and cost effective hubs. This change was largely driven by financial factors, especially as the market shifted in recent years. While initially uncertain about leaving the high street, John found that embracing new strategies, such as leveraging social media, led to better outcomes. The transition ultimately resulted in maintaining a strong market presence despite not having multiple high street offices. Throughout the conversation, John highlights the importance of strong leadership and the role of trust within his team. His long standing staff retention speaks to his leadership approach, which involves guiding by example and ensuring employees feel ownership of the business. This sense of ownership has been key in navigating tough times, including dealing with redundancies, which he handled personally to ensure respect and transparency. John also reflects on the industry’s reputation and his agency’s commitment to providing honest, transparent service to clients, differentiating themselves from competitors. This approach, combined with their strategic use of social media, has helped Roseberry Newhouse maintain its strong position in the market. The conversation culminates with John Newhouse and his significant achievement: Best Estate & Letting Agent in the UK for 2024, at the Best Estate Agent Guide. This recognition is a testament to the agency’s dedication to service and innovation in the ever evolving property industry.

Welcome to the 16th UK Property Market Stats Show of 2025, your go to weekly TV show on the UK Property Market on YouTube This week, I’m joined by Bryan Mansell as we delve into the key property market headlines for 16th week of 2025 ending on the 20th April 2025. It must be stressed that this was an Easter week, so many of the metrics are lower than normal (see the graphs to see this is a normal occurrence) The YouTube Show https://youtu.be/IZ19bMhoWEo ✴️ UK Property Market Highlights this week . ✅ Listings (New Properties on the Market) 32.5k new listings this week (last week 37.5k) YTD 6% higher than Week 16 of 2024 YTD and 9% higher YTD compared to 2017/18/19. ✅ Price Reductions (% of Resi Stock) 22.1k Price Reductions this week - Monthly Run Rate in reductions - 1 in 7.5 of Resi Sales stock per month is being reduced (which represents 13.4%). For comparison, 12.1% average in 2024, though the long-term 5-year average is 10.6%. ✅ Total Gross Sales (Agreed Sales) 22.8k UK homes sold STC this week, down slightly as expected because of Easter Weekend YTD - The number of Sold STC Resi homes are 11% higher compared to 2024  (417k Sales agreed YTD 2025 vs 377k YTD 2024) and 19% higher than 2017/18/19 YTD levels (351k). ✅ Sell-Through Rate (Monthly in Arrears) March’s sale run rate of 16.3% of Resi stock sold stc (ie 16.3% of Estate Agents properties on the market went sale agreed). April’s stats will shown next week. 2024 monthly average: 15.3%. Long-term 8-year average: 17.9%. ✅ Sale Fall-Throughs 5,377 Sale fall-thrus last week from Resi Sale Sales Pipeline of 467,414 homes sale agreed (sold stc). Another method is that week’s sale fall thrus as a % of gross sales that week. This week, that is 23.6% (last week 22.5%). Just above the 7-year average of 24.2%, yet well below the 40%+ levels post-Truss Budget (Autumn 2022). In March, as a whole, 5.75% of sales in the UK agents pipelines fell thru. For comparison, 2024 average: 5.36%. Again, April’s figure for this stat will announced next week ✅ Net Sales (Gross sales for the week less Sale Fall Thrus for the week) 17.4k net sales this week (19k last week), compared 2025 weekly average of 19.9k. (remember its Easter) 2025 YTD is 8% higher than compared to 2024 YTD and 13% higher than YTD 2017/18/19. Local Focus this week Newport (Wales) Graphs available for use in free valuations / internally. Please dont publish these on social media without my OK. Reason - my fee paying clients use them - so its not fair on them https://we.tl/t-n6sRLhGF3Q

Is Your Low Fee Holding Your Estate Agency Back? Here’s What You Need to Know! Are you still charging rock bottom fees just to compete with the cheapest agents in your area? It's time to rethink your strategy. In this video, I'm joined by Adam Mackay, owner of Mackay Property, who made the bold decision to double his minimum fee to £99,000 per property. But why did he do it? And what can you learn from his experience? Adam explains why so many estate agents undervalue their services and how charging more can actually help grow your business in the long run. Rather than just competing on price, he shares how a strong belief in your value and offering exceptional services like professional video tours and targeted marketing can set you apart. If you’re ready to stop underselling yourself and start charging what you're truly worth, this episode is a must watch. Tune in to hear Adam’s valuable insights and see how he has managed to raise his fees without losing clients. And don’t forget to comment below with your thoughts, let’s start a conversation about pricing, value, and growth in today’s property market!