Grow A Small Business Podcast

In this episode, I interview Charles Read the President, and CEO of Get Payroll based in Dallas Texas, United States. Charles has set up his own business to provide easy-to-use professional payroll services at competitive prices to businesses nationwide. With over 30 years of experience in payroll services, Charles has decided to build his own business to pursue bigger opportunities. Get Payroll was established in 2014 and has been running for over 8 years. Became the first payroll company to offer crypto payroll with over a million dollars in annual revenue, 1000 clients, and 12 FTEs. Charles has said that growing a small business requires cultivating leadership in order to understand how to hire, supervise and motivate people. So he says, "You need to be organized in your responsibilities because you can't do everything yourself." This Cast Covers: Providing payroll services for small and medium-sized businesses across the United States The most significant unique selling proposition is compliance. An employment tax expert, US Tax Court practitioner, and CPA and chartered accountant. Bringing a level of compliance that competitors just don't bring. Learning how to grow by hiring expertise. With over a million dollars in annual revenue and over 1000 clients. From 15 years in corporate, now growing his own business for over 31 years. Learning how to grow your business by having a job. Helping entrepreneurs understand the importance of cultivating leadership. Advice to start and grow a small business consistently. Links: Charles Linkedin Charles Twitter Additional Resources: Get Payroll The E-Myth Revisited Small Businesses by Michael Gerber Quotes: "Success is being happy and content and enjoying what you do." —Charles Read "You have to learn to work on your business." —Charles Read "The real change an entrepreneur has to make is going from having a job." —Charles Read "You need to understand how to hire, supervise, and motivate people because you can't do it yourself." —Charles Read "Know your culture, understand what you do and what you want from people." —Charles Read Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Troy had a chat with Shane Mahoney the Founder, and CEO of Lugos Travel based in Florida, United States. Shane has set up his own business to help people and entrepreneurs have amazing, great vacations with zero-stress planning. From spending 12 years in sales and finance jobs, Shane has decided to discover and build a business with his own interest to grow a marketable business. Lugos Travel was established in 2011 and has been running for over 11 years. Growing with over 92% revenue for six months back in 2019 and with 7 FTEs. Shane has said that growing a small business requires reading and watching helpful books and movies related to your industry and career. So he says, "There's always something cool to watch on Netflix. I'm something sometimes you just have to realize that while that option exists, it's not necessarily the best one for you." This Cast Covers: Curated travel packages that highlight the best of the best. Sending families, couples, and families on private adventures and 66 tours in 18 countries. Has three separate verticals that help people and entrepreneurs experience a meaningful trip. Spent 12 years in sales and finance jobs. Helping people have amazing, great vacations with zero-stress planning. Focusing on being able to be the experts and stay expert for life. Hiring people in the industry not to solve problems, but to find solutions. Helping entrepreneurs grow by joining a good mastermind. With over 92% of revenue in six months back in 2019. Learning the advantage of building a business within your own passion and interest. Links: Shane's Linkedin Shane's Facebook Shane's Instagram Additional Resources: Lugos Travel The Big Leap by Gay Hendricks Principles by Ray Dalio Quotes: "When you put out a good intention to follow a path, there will be signs that you should chase away from that path." —Shane Mahoney "Focus on being able to be the experts so that you can stay the experts in your life." —Shane Mahoney "Don't look for people in your industry to just solve the problem, but to find what is the best solution." —Shane Mahoney "Success is being able to walk into a Porsche dealership and pay cash." —Shane Mahoney "It's not a lack of information that people have, it's a lack of time to be able to put things in place." —Shane Mahoney Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Rob Cameron interviews Bob Moesta, based in Grosse Pointe, Michigan, USA. For more than 40 years, Bob has been inventing and creating things. He has worked with legends such as W. Edwards Deming, Dr. Genichi Taguchi, and Prof. Clayton Christensen, Jason Fried & Ryan Singer. Bob assists small-medium business owners by helping them help their customers make progress, the main priority in one of his books. Bob expounds on the fact that customers buy a product for a reason, and it's the business owner's job to look for it. Look for the problems that customers are experiencing. This Cast Covers: Bob Moesta's innovations. Everything happens for a reason. Helping employees find the work that they want. Supply-side value and Demand-side value. Finding the frictional factors. Understanding who your customers are. Utilization of the Pareto principle. The five W's and two H's. Finding the solution to the customer's problem. Helping customers make progress. Links: Bob's LinkedIn Bob's Twitter Additional Resources Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress by Bob Moesta Quotes: "Deming would always say nothing is random, everything is caused we're just not smart enough to know all the causes." — Bob Moesta. "They don't randomly leave; they leave for a reason." — Bob Moesta. "I'm trying to find the frictional factors that are holding them back from moving." — Bob Moesta. "By talking to people who bought my product, and understanding what context they were in, what outcomes they wanted, …, helps me understand how to go find other people like them." — Bob Moesta. "What you have to do is you have to figure out what problem they have. And how do you build something to solve their problem? That's the most important thing." — Bob Moesta. Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Chad Durfee the Founder, and CEO of Referral Wave based in Tampa, Florida, United States. Chad has set up his own business to help entrepreneurs to undergo customized new age referral systems. With over 20 years of experience in the car sales industry, Chad has decided to leave the car sales industry to focus on pursuing his career as an entrepreneur. Referral Wave was established in 2018 and has been running for over 4 years. Became a 93% referral revenue with over 10 FTEs. Chad has said that growing a small business requires stepping away, meditating, and gaining perspective. So he says, "Every single hour, I step outside, and I walk around the building, and I listen to the birds and I look at the clouds, and I do whatever I can to regain perspective."A This Cast Covers: Created the laser-targeted leads method. Helping clients get two to three new leads for every client they bring in the door. Undergoing customized new age referral systems. Doing different techniques from what most people use in their business. Started out at about 7,000 dollars a month and is now approaching almost 3 million gross in a month. Learning how to be impactful with your clients. The importance of security and sustainability in marketing your business. Been in the car sales industry with high ticket sales for over 20 years. Partnered with one of the top 5 Facebook gurus in the world. Became a 95% referral revenue from 7 figures pure referrals. Links: Chad's LinkedIn Chad's Facebook Chad's Instagram Additional Resources: Referral Wave The Obstacle Is Way by Ryan Holiday Quotes: "Success has always a new level, so it is a moving target." —Chad Durfee "One of the fastest ways to scale business referrals is to get hedge." —Chad Durfee "Marketers need to learn the art of resetting expectations." —Chad Durfee "Perfection is impossible without implementation." —Chad Durfee "Entrepreneurs need to step away, meditate, and gain perspective again." —Chad Durfee Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Patrick Noel Daly the Founder and CEO of Icon Global Innovations based in Newfoundland, Canada. Patrick has set up his own business to help entrepreneurs, companies, and businesses to fund, structure, fund, scale, restructure and succeed. With over 20 years of experience in constructing a startup, Patrick has decided to invent products that are solutions for all the markets right across and share his knowledge through his book entitled "Just Startup." Patrick has said that growing a small business requires having a personality. So he says, "You can't sell anything unless people believe in you and trust you and are willing to give you their time, attention, and money." This Cast Covers: Invent products that are solutions for all the markets right across. Been around medical healthcare and aerospace IT for quite a while. Developed a search engine around 97. Learning the importance of creating a product that has a major contribution to society. Helps entrepreneurs avoid pitfalls through his book "Just Startup." Develop the right products at the right time. Learning how to build ideas, bring products to fruition, and launch them. With over 20 years of experience in building a startup. Went into medical and healthcare and medical support surfaces. Providing effective marketing techniques. Links: Patrick's LinkedIn Patrick's Facebook Patrick's Instagram Additional Resources: Icon Global Innovations Just Start Up Building Startups by Patrick Noel Daly Steve Jobs by Walter Isaacson Quotes: "Create a strong demand for the product." —Patrick Noel Daly "Success is an acquisition of what you create." —Patrick Noel Daly "Life is a series of crossroads." —Patrick Noel Daly "Ear to the ground, keep your finger on the pulse." —Patrick Noel Daly "Business is business, but your personality is crucially important." —Patrick Noel Daly Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Michael Denehey interviews Dan Quintin based in Hobart, Australia. Dan is a Senior Account Executive in Gallagher and an insurance broker. David says that it's his passion, and he loves doing what he does. For 23 years Dan has been helping small to medium business owners looking for what they should cover for their business and different risks that they should have a foresight of. Dan does that by lending advice and recommendations to firms and business owners paired with the utilization of insurance and risk management programs to secure their business. This Cast Covers: Insurance and risk management 101. The importance of insurance. How insurance mitigates the possible dozen risks. Insurance transfers the risk and absorbs the shock. Financial harm is the most interesting risk. Why there's an increase in premiums. The rise of risk of cyber-attacks. Contemplating for 10 weeks before getting business insurance. Engaging a broker to sell the risk to the underwriter. Paying extra for the broadest cover. Links: Dan's LinkedIn Dan's Twitter Additional Resources: Introduction to Risk Management and Insurance (7th Edition) by Mark S. Dorfman Quotes: "Insurance is a very simple risk transfer mechanism." —Dan Quintin. "There's so much that insurance companies do in the background that they don't get enough credit for." — Dan Quintin. "There are some commentators in the market talking about how within 20 years and the amount of cyber premium globally will exceed the amount of property premium globally." — Dan Quintin. "The best advice I can give to anyone, anywhere, is to give yourself time and information." — Dan Quintin. "Engage a broker and do a risk review of your business. Come up with a strategy that you think will best help your business." — Dan Quintin. Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview James Hayes, the Founder, and CEO of Alpha Tyres based in Echuca, Australia. James has set up his own business to offer a full range of tire services covering cars, vans, trucks, and earthmovers. From being an employee, James has decided to buy the business to start his own career in the business industry. Alpha Tyres was established in 2019 and has been running for over 3 years. With over 5 million annual rate and 15 FTEs. James has said that growing a small business requires fixing mornings to stay focused on daily tasks. So he says, "Fixing morning is one of the most powerful tools to stay focused." This Cast Covers: From Mobile Tire Service scaled up into the bricks-and-mortar. Focus on passenger cars, agricultural trucks, commercials, earthmoving, etc. With about 1,200 bucks working capital cash. Importance of hiring more people to support the next move in business. The difference between face-to-face marketing and social media marketing. Growing a business with own hard work funding. The difference in scaling between B2B and B2C. Helping entrepreneurs with the best marketing strategy for a fast-growing business. Undergoing transition phase from the bricks and mortar retail to franchise commercial business model. Learning how to educate people to become good leaders inside the business. Links: James' LinkedIn James' Facebook Additional Resources: Alpha Tyres Rich Dad Poor by Robert Kiyosaki Quotes: "You need more people to support what you're trying to do." —James Hayes "Success is when you can build an operation while you don't have to be in the day-to-day." —James Hayes "Make sure you've got the systems in place before you get excited about marketing." —James Hayes "You need to invest in your people by educating them to become good leaders." —James Hayes "Fixing morning is one of the most powerful tool to stay focused." —James Hayes Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Steve Miller the Founder and CEO of Total Freight Solutions based in Sunshine Coast, Australia. Steve has set up his own business to help suppliers and customers get the best deal. From being employed by a major courier firm, Steve has decided to leave his former job to pursue bigger opportunities by creating his own business. Total Freight Solutions was established in 2005 and has been running for over 17 years. Owned and run by Tasmanians and the very best team in the state. Steve has said that growing a small business requires constant monitoring in order to improve and become productive in business growth. So he says, "Don't settle for mediocrity by just doing the same thing all the time." This Cast Covers: Broking the best deal between suppliers and customers. Expertise now sits in that space that can tailor a job, and project manage jobs for clients. A freight broker and now delve into that third-party logistics and distribution. Took their first $10 million year albeit during the pandemic. Learn how passion and humility can contribute to the success of your business. Helping entrepreneurs improve their skills in marketing. Giving tips on how to handle your business with tight funds. The importance of understanding yourself and the advice you receive. Sharing the disadvantage of employing different people at the same time. Offer a comprehensive freight brokerage service. Links: Steve's LinkedIn Additional Resources: Total Freight Solutions The Rules of Management by Richard Templar Quotes: "You will not improve if you're not good at working on what you're good at." —Steve Miller "If you're tight on funds, you need to make sure that you're on top of that." —Steve Miller "Understand that you're not the be-all and end-all of what the business is." —Steve Miller If you learn about yourself, your business is going to be enhanced including the people behind it." —Steve Miller "Don't settle for just doing the same as you were doing yesterday." —Steve Miller Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, Michael Denehey interviews David Reid, based in Brisbane QLD, Australia. David is a Human Resources Advisor, and a Management Consultant. David specializes in a range of supports around the "Human Element" of business practices, utilizing a range of Human Relationship (HR), Work Health & Safety, NLP, as well as Employee Engagement and Training services. Since the year 2020 with the transition of "work-life balance" to "life-work balance", David Reid assists small and medium business owners to develop a vital trustable staff, by implementing new staff engagement strategies to mitigate performance decline, and by assessing each of their employees' skills and will. "You just got to engage and align, and so forth.", he said. This Cast Covers: How Michael and David met David's experience around "Human Element" Who David is and what his background What's lacking in most of the business these days The challenges business faced in attracting and keeping good stuff The challenges that businesses and employees faced in shifting from work-life balance to life-work balance How attitude and care factors are the most important attribute in building an effective workplace David's recommendation Links: David's LinkedIn David Reid - About.me Additional Resources: Resources - Business 360 Quotes: "Work-life balance has now become life-work balance in the eyes of many." —David Reid. "So what we're finding is the ideal candidate or capability is the skill and will." — David Reid. "It's eliciting, identifying firstly, what our motivators are and what we value, and looking for those similar types of things to fit with potential candidates." — David Reid. "So when we look at the skill and will, how do we assess will?" — David Reid. "People need a sense of purpose, and you have to be clear on what their purpose is." — David Reid. Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0

In this episode, I interview Jeff Cohen the Founder and CEO of C-Level Roundtable based in Los Angeles, United States of America. Jeff has set up his own business to help entrepreneurs identify their offerings and create a scalable foundation for accelerated growth. With over 20 years of experience as an Entrepreneur, Jeff has decided to focus on coaching to help entrepreneurs become more effective in their duties. C Level Round Table was established in 2015 and has been running for over 7 years. Jeff has said that growing a small business requires becoming a good communicator. So he says, "Having a regular conversation can help you get used to having a good or bad conversation and will help you improve yourself. This Cast Covers: A highly effective business and turnaround strategist. Author of the book Count-On-Able. Helping entrepreneurs learn how to become empowered. Sharing his experience of having everything to nothing and humbly growing successfully. With over 25 years of experience managing a software company. Learning how to catch yourself and your clients in triggering times. Started entrepreneurship at the young age of 8. Helping entrepreneurs cultivate a deep understanding of their responsibilities. Focused on delivering business expansion goals and objectives quickly. Learning how to improve your marketing through taking a lot of research. Links: Jeff's LinkedIn Jeff's Facebook Jeff's Instagram Additional Resources: C-Level Roundtable Count-Able-Practica by Jeff Cohen Quotes: "Learn the difference between what you want and what is right." —Jeff Cohen"Understand what it's like to be an entrepreneur and what you're signing up for." —Jeff Cohen "Working without hitting your strengths can block you from growing." —Jeff Cohen "Make sure that you've got something that is environmental changing." —Jeff Cohen Don't sacrifice your livelihood for unworthy things in life." —Jeff Cohen Music from https://filmmusic.io "Cold Funk" by Kevin MacLeod https://incompetech.com. License: CC by http://creativecommons.org/licenses/by/4.0