The Shaun McCambridge Podcast

Shaun McCambridge is the Managing Director of Stellar Recruitment, a devoted husband and father to four spritely children. Shaun created the Debunking your Growth Mindset series to unpack practical ways to help people grow and build on current mindsets and challenge old habits, with a view to unlocking the potential within all of us.This podcast features Tom Scantlebury – Expert in Customer Experience Management. Tom has 20 years experience in customer experience management, chaired customer experience forums, he has appeared as a keynote speaker and thought leader for Australia’s biggest brands and he has shared the stage with Obama, Branson and Opera. He is an expert in experience management for both Customers and Employees.What is the elevator summary of what customer experience is and what your firm does in this regard?Customer experience management is hard to measure and hard to capture, a customer experience is how people feel about that business through the entirety of their journey with you. Those interactions can start long before they become a customer and sometimes long after they leave. On the flip side – employee experience is the equivalent – how do your employees feel throughout the employee life cycle. That’s what CX and EX are and essentially what we do is, we provide the management to that, we put some methodology and tangle steps around how to handle that.Why are companies doubling down on experience management? What are the tangible economic benefits of that?Around the year 2000, a paper came out of Harvard saying the one thing you need to grow is NPS or Net Promoter Score. The sharing was that if you’ve got advocates for customers then you’re going to succeed. You had the GFC which saw companies trying to retain more customers as there were less out there, then you had the digital revolution of smartphones, which put power of information in the consumers hands. What we say now is that customers have a megaphone and super hearing. Over the last 20 years you’ve had a huge shift to the power of the consumer. Why are companies doing this? Because it makes money, companies that outperform the market are offering better customer experiences. More than ever they are disproportionately rewarded for it, if you do the wrong thing you are disproportionally punished for it.What are tangible benefits of nailing experience management?The Net Promoter System basically asks this question – ‘How likely are you to recommend x company or product to a friend or family?’ What that does is it categorises your customers. 9’s and 10’s are promoters, 7’s and 8’s are passive or neutral and 6 to 0 we call detractors. Essentially what happens is when you start measuring how people think and feel about you then you can track how they behave. So what we know is that if you have promoters, they are loyal, they are not price sensitive, they actually want to help you succeed. They will problem shoot for you, but most of all they are out their recommending and talking about your product. What people do is they believe strangers more than a company’s own marketing campaign. They will look on a review website and believe what a stranger says about a company before they make a purchase. You have more promoters; your business grows without you investing in things like traditional marketing channels which are becoming less and less effective. Your advocates are you new marketers. From a CX perspective, it reduces a lot of costs and you find a lot of efficiencies a lot of the time, a customer will tell you how you can do things better and faster next time. There’s an increase in productivity there’s an increase in customer retention there’s a decrease in churn, increase in loyalty.  

Shaun McCambridge is the Managing Director of Stellar Recruitment, a devoted husband and father to four spritely children. Shaun created the Debunking your Growth Mindset series to unpack practical ways to help people grow and build on current mindsets and challenge old habits, with a view to unlocking the potential within all of us.This podcast features Lydia Gentle – Engineering Manager at BHP. She has been awarded the Order of Australia medal for her service to engineering, has worked on various projects internationally and is a successful mentor and leader in her field. In this podcast she discusses her experiences from getting started as an engineer, to her progression as a leader in the largest mining company in the world. She shares her philosophies on leadership, mindset as well as the future of engineering and how aspiring engineers can best prepare themselves and learn about entering the industry.   Rewind back to when you were 17, I understand you had a pretty pivotal conversation with your teacher that set all this in play?Yes I did! Growing up in north Queensland where you’re exposed to the farming industry and agriculture, I was talking to my teacher and he mentioned I should be an engineer and honestly, I had no idea of what engineers even did. It was a pivotal time for me, I was absolutely in awe of my maths teacher and I always enjoyed maths, it was that simple correct or incorrect answer which I liked. He explained the profession and said I had the perfect maths brain for it and that I should apply for it at Uni, and that’s exactly what I did!You’ve worked in a variety of capacities, as a graduate working on design in industrial projects, and then on to London working on high-rises. You’ve worked on smaller family owned companies and large-scale oil and gas projects and mining construction projects, for large construction companies and now you head up large cap-ex projects for the biggest mining company in the world in BHP. The question is, was that deliberate in gaining various experience in building your career or was that just you figuring out maybe where you wanted to be?A lot of that comes down to never saying no to an opportunity. I grew up in a small country town, went to university in Townsville and had never really left the state. I thought if I got a job closer to Brisbane it might at least get me over the border every now and then. I was lucky enough to get a job with GHD and then really enjoying my time with them I really wanted to broaden my horizons, so I went to England as many Australians do which was phenomenal. I was thrown into the deep end as a structural engineer working on some of the oldest buildings in the world and I am really grateful for that experience and the opportunity to rise to that challenge. We then spent 6 months travelling around Europe and I was sitting in Venice having a coffee when a gentleman I had worked for before sat next to me and he worked for a contracting company in Australia. He said to give him a call when I went back to Aus, which is exactly what I did and that’s how I ended up working in construction. So I think just saying yes to these opportunities has what lead me to these places in my career, then with BHP they’ve got a phenomenal history and when I saw an opportunity come up for an engineering manager it was just one that really suited my skillset, I wasn’t looking for a role it was just one that popped up on LinkedIn and I thought ‘Why not?’. I was looking for a change and I’ve been blown away by the opportunities that I’ve had since so its just saying yes when an opportunity presents.Talk to us about that transition about being a competent engineer and performing well to taking that step to leading other people to being a manager and leading other people with different values different skillsets?I think the important thing is you never stop learning. So when it looked like I was getting close to my career to when I would start leading a group of people, I did a lot of research on different leadership styles and what works for other people and look at those that had inspired me. I think its just understanding that, it’s like anything in life if you do your research and prepare for it it will set you up for success. You can have a fantastic group of engineers but if you can’t build the culture of a team, you’ll never be successful. It’s important to understand that people react differently in different situations and they have different motivations in life. If you can key into that you can key in to their why, then you can sell the strategy and you can be a great leader.You’ve been in a position where you’ve had to stand out amongst other candidates for a job. What tips can you offer to others about this?I think it’s really important that you never stop learning. If you look at my CV I won’t just have one qualification on there. I’ve got my masters, I became a welding inspector when that was a requirement, I became a heavy lift designer when that was a requirement. I’ve just stepped out and when I found something that interested me I just pursued it. I think it’s important to stand out that you don’t just have that very narrow career, that you have broadened your horizons. Even if they’re activities that you’ve taken on in that extracurricular space. I think that really shows you are a lot more focused if you are involved in the community. Those are the type of people I really look for when I’m reviewing resumes.Tell us about the intersection between intelligence and mindset, and how you’ve grown your own mindset to sort of intersect with that level of intellect?Mindset will account for about 80% of your success in life I believe, and its understanding that sometimes you find yourself in situations and its often not so much a direct attribute of yourself as a person but more that of the situation. So it’s having that positive mindset and that growth mindset to understand what are the steps you are going to take, to then move on. I attended a motivational session with Chris Helder and what really resonated with me was the philosophy of 10 seconds of guilt then move on. Everyone makes mistakes but you don’t need to dwell on them forever, allow yourself the 10 seconds of guilt then move on! And I think that also comes down to your mindset as well, which is rising above all the issues and challenges that you have. We all have those and its about putting those next steps into place about how can I move on? What useful believe that I can have that will then get me out of this situation? What’s the first step that I must take to turn this into a positive?   

Shaun McCambridge is the Managing Director of Stellar Recruitment, a devoted husband and father to four spritely children. Shaun created the Debunking your Growth Mindset series to unpack practical ways to help people grow and build on current mindsets and challenge old habits, with a view to unlocking the potential within all of us.This podcast features Greg Savage - world renowned recruiter, author, speaker and entrepreneur with over 40 years experience in the recruitment industry. In this podcast he discusses his experiences getting started in the recruitment industry, scaling 4 highly successful businesses, the future of recruitment and technology, his up coming book 'The Savage Truth' and what it takes to build and maintain a high performing culture.Can you give us the 3-minute summary of your recruitment CV?I started in January in 1980, I worked in executive search in Australia for a few years, went to London worked for Accountancy Placements which is the company that became Hays, this was before the internet, so it was all old school recruiting in it’s truest sense. I then came back to Australia with the same company and when Hays bought that company, myself and 2 other guys jumped off and started our own business which was called Recruitment Solutions. It was a long journey but it was a lot of fun and a lot of success and we grew that business from the three of us in a room to 250 people across Australia and New Zealand and enlisting on the Australian Stock Exchange in 1998 which was the 3rd recruitment com ever to list. That was a lot of fun, I stayed on the board for some time after that, but that’s a different story.What in your view does it take to become a successful recruiter in 2019?It’s the million-dollar question, and I think that a great recruiter going forward will be an expert in the use of the best technology and they will harness that technology and they will extract the value of it, but it will synchronise with highly sophisticated human influencing skills. That’s the marriage of art and science that makes a great recruiter in my opinion. And so its wrong for people to say that automation will do recruiting, its equally as wrong to say that its all human and its all the old school its neither its not binary. It’s a mix and tied in with that is the ability to build brand – and really I’d say it like this a great recruiter has to provide clients with something they cant find themselves. Our competition isn’t other agencies, it isn’t LinkedIn or Seek – all of those things are chipping away and playing their part but the real crux of value is to bring to clients what they cant find themselves and that is of course unique candidates. You need to act as an agent for great talent and represent them in the marketplace.What are your tips for clients when engaging with agencies?The recruitment industry in its current model is dysfunctional, and its partly because recruiters have allowed it to be that way, but partially because clients drive it that way through contingent multi-listed job orders. So our biggest tip for clients is work with less recruiters, expect more from them but provide them more commitment. That is the key, you should give your jobs to a great recruiter exclusively and then expect the best from them. Provide them with all the information they need give them transparency, bring them into the tent. You need to partner with them not interact with them in a transactional context. The decision making by clients on how to use recruiters is totally dysfunctional and harmful to all parties, this includes the candidate. My big tip is high expectations of your recruiter but give them high commitment.What are your tips for creating and sustaining a high-performance culture?Creating a high-performance culture starts at the very beginning, you’ve got to hire the right sort of people. If you hire mediocre people then you only get mediocre results, drive and motivation. You can put lipstick on a pig but its still a pig! The second thing is clarity around goals, great clarity about what good looks like, transparency around measurement and the scorecard, and reward high performance exponentially. You want to over-reward high performance, you want to be generous with what you share. We want a business where high expectations are seen as a job perk, good people want to work where expectations are high and striving from other people in the team is consistent. The final part is accountability and consequences, a high-performance environment has accountability, if you play for the greatest rugby team in the world, then you get dropped if you underperform. And there’s huge consequences, financially, moral everything else. It’s the same in business, I’m not saying people are going to get fired for making a mistake – its not as blunt as that, but we have expectations for culture, behaviour & performance. They are clear, they are communicated they are agreed with, and then if they are not met then there is a consequence. I’m not talking about a hire and fire environment or a punitive environment, I’m talking about a collaborative team environment. But if you want to play on the best team, then you have to perform to that teams’ expectations. Create an environment where feedback is cultural not personal. For more information or details on Greg's book visit: http://www.gregsavage.com.au

In this episode, Shaun speaks with Michael McNab; founding Managing Director of McNab Construction and discusses the history and story of the business and unpacks the unique McNab culture and approach to success in the SE Queensland construction industry.Topics covered:Overview of McNab ConstructionThe McNab Story – from beginnings to running a company with a $290 million turnoverThe McNab culture, and how it is instilled in both employees and customersWork ethic and what attracts and retains the best employees85% of your business is repeat, which is remarkable in construction. Why do you think customers continue to choose to partner with you?It’s really about our people, there’s some simple ethos’ when you work with McNab, I expect you to be solutions focused, I expect you to make a buck but I expect you to put your customers first and foremost. Our industry can be very adversarial, and we get there as well, but the important piece is that the customer is the focus and it’s not about the building its about what the customer really wants and sometimes that’s hard to divorce from. We have a great customer cohort and with 27 live projects at the moment I would say I know 25 of those people and they are good people. Something else that’s important to me is the profile of that customer, how they operate, their ethics.How do you approach culture at McNab?When I first started, I had no idea what culture meant and the power of it. Then you work out that you’ve got a way of doing things, now one of my main roles is to make sure culture is instilled throughout all levels of the business. There is a process for new starters within the first 4 – 8 weeks it’s a very formal induction process that lasts 3 or 4 days. I’ll sit down for a couple of hours with every new staff member and talk about the stories of McNab, the stuff ups the great victories and try and get that culture through as a story. And when people get it, they’re just on turbos, they really get on board.How do you define the culture?Response-able – I really want you to own up to everything that you are. We spend a lot of time on leadership training, good bad and ugly really trying to understand yourself. When you are response-able, you are not performing up to everything you are able on a day, I want you to just own it. Let everyone else know. More importantly when you’re doing a really good job, you are response-able for your outcomes, be prepared to pat yourself on the back and really own what you do. We have a value of care we’ve got a value of safety and growth and you need to be response-able for all of those things. You need to be the best you can be. Really own who you are, which is challenging for all of us.What attracts and retains people to McNab in your opinion?It’s a bit cliché but we like to have fun at McNab. We hold you accountable too, if we look back on our stats this year, there has been quite a few people leaving the business, but we’ve pushed that. We won’t accept mediocre, and sometimes it’s not the person in questions fault, they just don’t fit to the way we operate. When you end up in McNab, we spend a lot of time in interviews, by market standards we are probably a bit tough to get on board with, but it’s really important to us that we understand you clearly, and that you fit into the McNab way. You are autonomous but we hold you very accountable, I expect you to be very good at your job and I expect you to perform. I don’t want you working 100 hours a week, work life is maybe cliché too, but I want you to have fun and come to work. I want you to be passionate about working at McNab, and I think if people see that it rubs off on them and it makes them want to work with us.

Gina Mollicone-LongThis is a wrap-up of the original podcast that featured Gina Mollicone-Long, NLP guru, motivational speaker and world-renowned author.Gina’s Highlights0:20 What is NLP?1:10 How you do anything is how you do everything1:30 The will to win2:35 Difference between conscious and unconscious mind5:50 Timeline therapy7:50 Reticular Activating System9:50 Power of choice and cause of effectNeuro-Linguistic Programming (NLP)It is the study of success and how to replicate thisHow you do anything is how you do everythingIs a pattern behaviour; by understanding how you go things successfully, you can then replicate that success.The will to winThe will to win is a real defining factor across sports and life of those that go on to achieve great things or don’t. Difference between conscious and unconscious mindUnconscious brain is your goal setter and your unconscious brain is your goal getter.Shaun has spent a lot of time building rapport between both the unconscious brain and the unconscious to ensure that heTimeline therapyIt is the idea that the process of time in linear from the present to future. If you run yourself to a time in the future, at a moment that has not happened yet, and feel proud that you achieved what you did and were successful then it can help alleviate your fears and succeed. E.g. Public speaking.Reticular Activating SystemWhere you can only see what you are looking for. When your mind has become conscious of seeing something E.g. Looking for a new car and then that is all you see. If you prime your brain towards something, then that is what you see; similar to that of a quote by Tony Robbins, “where your focus goes, your energy flows”. Power of Choice and Cause of EffectYour situation is the result of every decision you have made, whether good or bad. The flip side of that is when you see yourself as a victim of your own choices. One thought process is owning it and the other is being a victim. It comes down to the power of choice and owning that choice. Jonah OliverThis is a wrap-up of the original podcast that featured Jonah Oliver, performance psychologist to The Essendon Football Club, Brisbane Roar A-League, Tennis Australia, The Queensland Institute of Sport and Golf Australia. Jonah’s Highlights13:30 Normalising anxiety and stress 15:15 Being comfortable with discomfort18:40 Values based decision making20:45 Mindfulness22:00 Recovery23:00 Fitness Normalising anxiety and stress Anxiety and stress are normal reactions and it doesn’t have to be labelled always as a negative thing; it is a sign that you are focusing on the wrong things or right things. There are tools and techniques to diffuse anxiety. By labelling it, it takes the power away from it.Being comfortable with discomfortIf the discomfort is the service of something meaningful, you can move past the discomfort.Similar to that of Justin Langer’s quote “the pain of discipline is nothing like the pain of disappointment”.Values based decision makingGoals should be linked to your values not the outcome. Being true and very clear about what you value will make you more likely to achieve the outcome.  MindfulnessMindfulness is simply about slowing the brain down and narrowing center of focus.   Proven to increase IQ, stress response, less anxiety Reference to “Tools of titans” by Tim Ferriss RecoveryTaking time to recover to enable yourself to become better. FitnessThe positive impact of fitness can be across many facets including physical health, mental health, sleep and more; all of these benefits are enable you to become your best self.

Cameron SmithThis is a wrap-up of the original podcast that featured Cameron Smith, Melbourne Storm, former Queensland State of Origin and Australian Kangaroos captain.Shaun’s Highlights1:52 Will to win 2:30 Stellar Factors2:55 There are fractions between ok and great5:50 Competitive in every moment Will to WinThe will to win is a real defining factor across sports and life of those that go on to achieve great things or don’t.  Three Key Stellar FactorsCompetitiveness Character Above level intelligence There are fractions between ok and greatOne conversation can change your trajectory and one that Cameron referred to was with a conversation with long-term coach Craig Bellamy.Key action: When was the last time you were truly outside your comfort zone? Competitive in every moment Cameron commented that Jonathon Thurston has the ability and habit to compete in every moment where he found a way.Listen Now: https://share.transistor.fm/s/99a06dc5Richie McCaw (7:30) This is a wrap-up of the original podcast that featured Richie McCaw, former New Zealand Rugby Union player and 2-time world cup winning captain of the All Blacks.Richie’s Highlights8:30 You need the desire and willingness and chosen to go after what he wanted with incremental success 9:35 Sacrifices vs. choices 10:30 Being a pioneer 11:00 Self-doubt 12:00 Mental skills 13:25 Willingness and commitment13:50 Additional references You need the desire and willingness To be successful you need the desire and willingness as well as the ability to choose what you go after. You need to be committed to making incremental improvements to ultimately be successful. Believes in choices versus sacrificesRiche spent the time to do the additional training and worked on himself to find the mental edge; it was a choice for him and not a sacrifice. Being a pioneerBeing a pioneer is something that guides Ritchie. One person that has inspired him the most is Sir Edmund Hillary who was a New Zealand mountaineer and explorer who first reached the summit of Mt Everest with Sherpa mountaineer, Tenzing Norgay.Self-DoubtIt is normal and it is more about how you process it and then act on it. You need to develop techniques with tools and strategies to ensure that you can make the difference when needed.Mental Skills Richie and the All blacks started working on the mental aspect of sports with experts such as Gilbert Enoka and Cary Evans. Working as a team and as an individual on how the brain acts under pressure. They started to shift the entire culture of the All Blacks. Willingness and commitment He has an incredible commitment to his goals that is supported with constant incremental gains.Additional ReferencesChasing GreatA documentary to see how Richie McCaw became one of the greatest rugby players and to follow him through his final season as he attempts the goal of captaining the All Blacks to the first ever back to back Rugby World Cup wins.The Real McCaw: The AutobiographyMcCaw recounts for the first time, with brutal honesty, the roots of his family life that defined his character and how it gave him the strength to emerge from the lowest moment in his career to become the most successful Captain world rugby has ever seen.Legacy, Written by James KerrA book that goes deep into the heart of the world's most successful team, the New Zealand All Blacks, to help understand what it takes to bounce back from adversity and still reach the top.Listen Now: https://share.transistor.fm/s/88a0c3b1About The HostShaun McCambridge is the Managing Director of Stellar Recruitment, a devoted husband and father to four spritely children. Prior to starting his next podcast series, Shaun wanted to share his top key takeaways from his first two podcast seasons; Season 1: Inspirational leaders and Season 2: Debunking your growth mindset.

Suzie BatesThis is a wrap-up of the original podcast that featured Suzie Bates, a NewZealand cricketer and former captain of the national women cricket team. Suzie has experience in mindset and performance at the highest levels ofprofessional sport and is a keen advocate for living her values and her processes.Suzie’s Highlights4:00 Following your heart and trusting your instincts4:43 How one conversation can change your life, key learning from Sarah Ulmer,former NZ cyclist5:50 Moments that often define your future, key learning from Gilbert Enoka, MentalSkills Coach6:50 Pivotal coach feedbackFollowing your heart and trust your instinctsHighly talented, Suzie had the option of pursuing either basketball and cricket; she wentwith what she loved, cricket.One conversation can change your lifeWhile she was in High School, Sarah Ulmer, former New Zealand cyclist, spoke at herschool. The main message that Suzie took from that speech had a profound impact on herlife: that it is possible to achieve your dreams, if you go after your goals.Moments are not all equal, key message from Gilbert Enoka, Mental Skills CoachThere are certain moments that you can be make a conscious choice that really define yourfuture.Feedback from coachOne coach, early on in her career, said that she wasn’t at the fitness level that she neededto be. She pivoted from a victim mindset to a growth mindset where she took on thechallenge head on.Listen Now: https://audioboom.com/posts/7199086-inspiring-leader-high-performance-and-inspiring-young-women-a-reflection-on-sporting-excellenceTyrone “Cyclone” TongiaThis is a wrap-up of the original podcast that featured Tyrone Tongia, also known as CoachCyclone. Tyrone is a personal trainer committed to engaging and supporting his clientsthrough professional boxing protocols. His momentous boxing accolades are as a retired 3x consecutive Australian Pro Boxing Champion and coached a World Boxing champion BrettW Smith “Handful”. It all started when Tyrone was 9 years old and a friend introduced himto boxing as a means of fitness.Tyrone’s Highlights10:45 How to navigate fear; it’s what we do with it that matters10:58 Children can also learn from boxing and go through their own journey11:50 Sense of community and being part of somethingCus D’Amato Quote“The hero and the coward both feel the same thing, but the hero uses his fear, projects itonto his opponent, while the coward runs. It's the same thing, fear, but it's whatyou do with it that matters.”How to navigate fearNavigating fear through self-confidence, discipline and character.Children having their own journey through boxingShaun’s children have also begun their own journey with boxing; learning self-confidence, discipline, and character. It gives them strategies to navigate their ownfears and gets them out of their comfort zone.Sense of communityTyrone has created his own community with a true feeling that you belong. The commonthread of denominators includes like-mindedness, proactiveness, personal drive and respect.Listen Now: https://audioboom.com/posts/7170773-inspiring-leader-tyrone-cyclone-tongia-founder-cyclonehqAbout the hostShaun McCambridge is the Managing Director of Stellar Recruitment, a devoted husbandand father to four spritely children.

Justin LangerThis is a wrap-up of the original podcast that featured Justin Langer, who is the current Australian Cricket Coach and who has played over 105 test matches. He is born and bred in Perth, has travelled all around the world playing, coaching and mentoring cricket. He puts his great accomplishments and success down to focusing on the process (not the outcome), working hard and having strong male mentors. Justin’s Highlights5:05 Meditation7:30 Pain of discipline is nothing like the pain8:45 Connecting with people & the Harvard Study of Adult Development 11:00 Constant drive to get betterMeditationJustin uses meditation to slow his mind, be more present, and also remove the anxiety to become more relaxed and play at his best. Since the original podcast, Shaun has started daily meditation of 20 minutes and beyond the former mentioned benefits, he also finds that he sleeps better, and doesn’t emotionally react as much.Reference to Tools of Titans by Timothy Ferriss “The pain of discipline is nothing like the pain of disappointment”This is a quote of Justin’s that really resinated with Shaun and when times become difficult he often revisits it. Importance of staying connected with peopleDuring the podcast Justin discusses the importance of staying connected with people and how it has improved his life. There is an ongoing Harvard study of Adult Development that started in 1938 that they hoped would find clues to leading healthy and happy lives. In this study the people that are/were the happiest weren’t from a particular socio-economic group but were the people who embraced the community and maintained close connections with others. Reference to the Harvard study of Adult Development or otherwise known as the Happiness Study.  Constant drive to get better Justin’s constant drive to get better is inspirational. The concept of falling up instead of down rings true for Shaun. Utilising set-backs as motivators is key continually improving yourself.   Listen Now: https://audioboom.com/posts/7170777-inspiring-leader-justin-langer-head-coach-western-australian-cricket Henry Nicholls This is a wrap-up of the original podcast that featured Henry Nicholls, international cricketer for the New Zealand Black Caps and captain of the reserve A side. Henry credits a structured’ ‘do the work’ approach to his cricketing success which has seen him go from a ‘player worth investing in’ (coach Mike Hesson) into a fully-fledged playmaker and regular for the Black Caps. Henry’s Highlights12:20 Start of Henry Nicholl’s podcast summary13:00 Investment in a mental skills coach14:00 Being self-aware and courageous enough16:20 Enjoy what you do and focus on the process Being Self Aware & Courageous EnoughHenry spoke about being self-aware and courageous enough to be true to yourself by playing your own way.Similar to the Justin Langer and Richie McCaw podcasts, he focussed on falling up and the he invested in a mental coach to enable him to play how he wanted to. Reference to the Happiness Advantage by Shawn Achor  Enjoy what you doEnjoy what you do versus putting pressure on yourself to perform; instead focus on the process and not the outcome. https://www.ted.com/talks/robert_waldinger_what_makes_a_good_life_lessons_from_the_longest_study_on_happiness?language=en

In closing the growth mindset podcast series, Shaun wanted to share his top key takeaways from the podcasts. This is a wrap-up of the original podcast that featured Dr Tara Swart who is a neuroscientist, leadership coach, award-winning author and a medical doctor. She works with leaders all over the world to help them achieve mental resilience and peak brain performance, improving their ability to manage stress, regulate emotions and retain information.Dr. Tara Swart's Highlights2:10 Impact of those you spent the most time with3:50 Coaching emotional intelligence and resilience5:00 What are vision boards? Why are they so powerful?6:20 Conscious and Unconscious brain 7:00 Sleep and Hydration 10:50 Journaling 11:45 Improving 10 things by 1%12:45 Caffeine stimulates for 12 hours14:05 Gratitude and the benefitsThe impact of those you spent the most time withIt is important to be mindful of those people who you spend time with. When you are within close proximity of those who are stressed, their levels of the stress hormone can impact your own disposition; This is also true if you are around positive and energised people. Emotional intelligenceIs about regulating yourself and also others around you. Resilience Despite the setbacks and challenges it is the ability to persevere in pursuit of your goal. Vision BoardsAre about priming your brain towards what you want to achieve. They are a visual representation that are supported by actions that take you towards your goals. Conscious and unconscious brain The conscious brain is the goal setter and the unconscious brain is the goal getter. Hydration You should aim to consume 500mls per 15 kg of weight per day. SleepMost people need between 7-8hrs per night. It impacts your IQ and overall life is that little bit easier with the right amount of sleep.  It is also recommended that you should also stop drinking alcohol and eating food around prior to going to sleep. Journaling Journaling primes the brain to deliver on your goals; it also starts to highlight habits. Improving 10 things by 1%Instead of improving 1 thing by 10%, improve 10 things by 1%. It is much easier than doing this and the net gain is the same. Incremental gains can make a profound impact and it can be as simple as actioning the hydration and sleep suggestions from this podcast. Additional Resource Highlight: Atomic Habits book by James Clear.Gratitude and the benefits Humans are wired to think about what they don’t have. I quote 3 things that I am grateful for and 1 thing that I am looking forward to. Gratitude brings to the front of the mind the more positive, abundant style of thinking and in the research that I’ve done, I’ve found that overtime that list develops and moves more from the external things like friends and family that you are grateful for to more intrinsic capabilities like my resilience my creativity, my adaptability my ability to solve problems. Once you really acknowledge that to yourself you start to feel like ok, if something bad happens to me, I’m more aware of the capabilities I have to deal with that. So, when there’s a crisis, you know you can get through it.  SophieShaun McCambridge is the Managing Director of Stellar Recruitment, a devoted husband and father to four spritely children. Shaun created the Debunking your Growth Mindset series to unpack practical ways to help people grow and build on current mindsets and challenge old habits, with a view to unlocking the potential within all of us.In closing the growth mindset podcast series, Shaun wanted to share his top key takeaways from the podcasts. This is a wrap-up of the original podcast that featured Sophie McCambridge – Shaun’s 9-year-old daughter. Sophie speaks with her Dad about growth mindsets.Sophie’s Highlights16:55: Define what each is - growth and fixed mindset18:10 Shaun had his own struggles is when he had a fixed mindset18:30 Bedtime Stories for Rebel Girls19:50 Shaun’s own ups and downs as a child20:30 Increasingly standard part of the curriculumThe importance of defining what is a growth and fixed mindsetBy defining with your child what each is and then being able to label it in situations by using common language, helps them identify it and then change it for the better. Good Night Stories for Rebel Girls, Elena Favilli Introduces over 100 remarkable women and their extraordinary lives. It uncovers their individual trials and tribulations that they had to overcome to achieve their goals. Sharing your Own Stories Shaun finds it helpful to be vulnerable and share his own past challenges with his children to let them know that they are not alone. An increasingly standard part of the curriculum  Teaching all children of what a growth mindset is and showing them the tools would help them overcome their own trials and tribulationsShaun McCambridge is the Managing Director of Stellar Recruitment, a devoted husband and father to four spritely children. Shaun created the Debunking your Growth Mindset series to unpack practical ways to help people grow and build on current mindsets and challenge old habits, with a view to unlocking the potential within all of us.

In closing the Debunking Your Growth Mindset podcast series, Shaun wanted to share his top key takeaways from the podcasts.