The Industrial Talk Podcast Network

Industrial Talk is talking to Greg Christensen, Founder and Host of CMMS Radio Podcast about "Your source for all things Asset Management". Scott Mackenzie interviews Greg Christensen about his podcast, CMMS Radio, which focuses on asset management and reliability systems. Greg shares his background in building maintenance and software development, leading to the creation of CMMS Radio in 2021. He emphasizes the importance of people, process, and technology in maintenance management. Greg discusses the challenges of sustaining reliability efforts, the impact of leadership changes, and the need for meaningful data collection. He also highlights the complexity of integrating various maintenance management systems and the importance of collaboration among industry professionals. Action Items [ ] @Scott MacKenzie - Attend the SMRP conference in Fort Worth, TX in October and take advantage of the 10% discount using the code "CMMS10". [ ] Reach out to Greg Christensen on LinkedIn to connect and potentially be a guest on the CMMS Radio podcast. Outline Introduction to Industrial Talk Podcast Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and their innovations. Scott highlights the importance of celebrating industry professionals who solve problems and collaborate. Scott introduces Greg Christensen, the guest for the episode, and his podcast, CMMS Radio. Scott mentions the common threads among industry professionals and the importance of their passion and vulnerability. Greg Christensen's Background and CMMS Radio Greg Christensen shares his background, starting in the building maintenance industry in the 90s. Greg discusses his experience working in various skilled trades and manufacturing environments. Greg talks about starting a software company to manage the process of account management and work orders. Greg explains the inception of CMMS Radio in 2021, focusing on maintenance management, people, and process, rather than just technology. The Evolution of CMMS Radio Greg describes the initial idea of starting CMMS Radio with monologs and the transition to including guests and videos. Greg mentions the inspiration from other podcasters and the importance of adding value without selling. Scott and Greg discuss the challenges of starting a podcast and the importance of perseverance. Greg emphasizes the importance of having real conversations and not trying to satisfy everyone. Challenges in Asset Management and Reliability Scott and Greg discuss the challenges of maintaining asset management and reliability programs over time. Greg talks about the impact of leadership changes and the importance of preserving effective systems. Scott shares his experience with deploying systems like Indus Passport and the challenges of sustaining reliability efforts. Greg highlights the importance of continuous process improvement and the need for incremental changes. The Role of Technology in Asset Management Scott and Greg discuss the role of technology in asset management and the challenges of implementing comprehensive systems. Greg explains the similarities and differences between various asset management systems like CMMS, EAM, and APM. Greg emphasizes the importance of meaningful data collection and the role of frontline maintenance technicians. Scott and Greg discuss the limitations of overly complex systems and the need for straightforward solutions. The Importance of People in Asset Management Scott and Greg discuss the critical role of people in the success of asset management and reliability programs. Greg shares his experience with companies that have effective systems and the importance of understanding client needs. Scott talks about the challenges of getting buy-in from employees and the importance of engaged and passionate individuals. Greg emphasizes the need for companies to deliver on outcomes and not just sell solutions. The Future of Asset Management and Reliability Scott and Greg discuss the future of asset management and reliability, including the potential for collaboration among different systems. Greg shares his vision of companies working together to provide better solutions for clients. Scott and Greg discuss the importance of having a minimal mindset and focusing on straightforward solutions. Greg emphasizes the need for companies to be transparent about their capabilities and not just focus on selling. Conclusion and Contact Information Scott and Greg wrap up the conversation, emphasizing the importance of highlighting the cool things happening in the industry. Greg shares his contact information and encourages listeners to connect with him on LinkedIn. Scott thanks Greg for the conversation and encourages listeners to subscribe to CMMS Radio. Scott emphasizes the importance of amplifying the voices of industrial professionals and the need for a bigger platform for their solutions. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! GREG CHRISTENSEN'S CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/greg-c-7b97648/ Company LinkedIn: https://www.linkedin.com/company/cmmsradio/ Company Website: https://cmmsradio.com/ PODCAST VIDEO: https://youtu.be/J3tRcQoLekE THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Arduino: https://www.arduino.cc/ Fictiv: https://www.fictiv.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES! TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES! Reserve My Copy and My 25% Discount

Industrial Talk is onsite at DistribuTech 2025 and talking to Adile Ajaja, Director of Digital Technology at EVLO Energy about "Securing Energy Storage". Scott MacKenzie hosts an industrial podcast featuring Adile, an electrical engineer and expert in grid-scale energy storage systems. Adil discusses his background with Hydro Quebec and the evolution of his company, EVLO, which focuses on innovative and cost-efficient energy solutions. They delve into the importance of cybersecurity in energy systems, emphasizing a life-cycle approach to protect against attacks and failures. Adile highlights the challenges of integrating legacy systems with modern cybersecurity measures, as well as the increasing demand for power due to data centers and AI processing. He also touches on Hydro Quebec's strategies to manage this demand through efficiency and renewable energy sources. Action Items [ ] Reach out to Adil on LinkedIn to connect and learn more about EVLO's energy storage solutions and cybersecurity approaches. Outline Introduction and Podcast Overview Scott MacKenzie introduces the Industrial Talk podcast, emphasizing its focus on industry professionals and their innovations. Scott mentions the new intro and the sponsorship by Siemens, highlighting their role in solving distribution and transmission challenges. Scott introduces the guest, Adile, and discusses the conference's energy and the challenges in the industry. Adil shares his background, mentioning his work with Hydro Quebec and his involvement in smart grids and energy storage systems. Adile's Background and EVLO's Mission Adile explains his career path, starting as a power system engineer at Hydro Quebec and working on smart grids. He describes the joint venture between Hydro Quebec and Sony to create grid-scale energy storage systems. Adile details the evolution of the company, from a joint venture to a fully capable commercial operation called EVLO. Evelo's mission is to provide innovative and cost-efficient energy solutions to utility customers, integrating electrical, mechanical, and software engineering. Cybersecurity in Energy Storage Systems Scott and Adile discuss the importance of cybersecurity in energy storage systems, emphasizing the need for digitalization and data protection. Adile explains the cybersecurity measures implemented at each stage of the product life cycle, from design to operation. They discuss the challenges of protecting legacy systems and the role of NERC in ensuring grid stability and cybersecurity. Adil highlights the importance of creating a secure perimeter around energy assets and conducting regular audits and penetration tests. Addressing Increased Demand for Power Scott and Adile discuss the increasing demand for power due to data centers, AI processing, and other technological advancements. Adile explains Hydro Quebec's strategies to address this demand, including demand response programs and the installation of electronic devices to control energy consumption. They discuss the challenges of balancing generation and demand, especially during peak periods. Adile mentions the shift towards renewable energy sources and the need for cybersecurity in these systems. Future Insights and Contact Information Scott asks Adile about his future insights on energy demand and cybersecurity. Adil predicts continued growth in energy demand due to population growth and technological advancements. He emphasizes the importance of renewable energy sources and the need for cybersecurity in these systems. Adile provides his contact information, recommending LinkedIn as the best way to reach him. Scott concludes the podcast, encouraging listeners to reach out to Adile and highlighting the importance of cybersecurity in the energy and utility space. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! ADILE AJAJA'S CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/adile-ajaja/ Company LinkedIn: https://www.linkedin.com/company/evloenergie/ Company Website: https://evloenergy.com/ PODCAST VIDEO: https://youtu.be/529Y4hCw8YU THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Arduino: https://www.arduino.cc/ Fictiv: https://www.fictiv.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES! TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES! Reserve My Copy and My 25% Discount

Industrial Talk is talking to Sandy Carielli, Vice President at Forrester Research about "Quantum Computing Cybersecurity". Scott Mackenzie and Sandy Carielli discuss the implications of quantum computing on cybersecurity. Quantum computers could potentially break today's public key cryptography, compromising data security. Carielli highlights the importance of transitioning to new, quantum-resistant algorithms, such as those developed by NIST. She emphasizes the urgency for organizations, especially government agencies and financial institutions, to start this migration process. Carielli also warns of the "harvest now, decrypt later" attack scenario, where data is intercepted today and decrypted later with a future quantum computer. The conversation underscores the need for proactive measures to ensure digital trust and security. Action Items [ ] Conduct a cryptographic discovery exercise to inventory the algorithms and protocols currently in use across the organization. [ ] Bring together a cross-functional team to assess the organization's exposure to quantum computing threats and start the process of migrating to post-quantum cryptography. [ ] Incorporate requirements for quantum-resistant cryptography in procurement processes and vendor SLAs. [ ] Prioritize the migration of high-value, long-term data and systems that rely on digital signatures. Outline Introduction and Purpose of Industrial Talk Podcast Scott MacKenzie thanks listeners for their support and highlights the platform's dedication to celebrating achievements and amplifying messages. Scott MacKenzie praises Sandy Carielli from Forrester Research for her contributions to quantum computing and cybersecurity. The conversation aims to explore the transformative impact of quantum computing on cybersecurity. Scott MacKenzie's Perspective on Innovation and Technology Scott MacKenzie discusses the importance of creating content and demonstrating the human side of professionals in various industries. He emphasizes the need for companies to adapt to new technologies and innovations to remain successful. Scott MacKenzie shares themes from his conversations with industrial leaders, such as the importance of education, collaboration, and innovation. He highlights the need for companies to be nimble, trusted, and passionate about solving challenges. Introduction to Sandy Carielli and Quantum Computing Scott MacKenzie introduces Sandy Carielli and her work at Forrester Research on quantum computing and cybersecurity. Sandy Carielli explains the process of selecting topics for research at Forrester, including trends, market exposure, and regulatory changes. The conversation touches on the rapid evolution of technologies and the importance of staying current. Sandy Carielli mentions the annual top 10 emerging technologies report published by Forrester. Quantum Computing and Its Impact on Cybersecurity Sandy Carielli provides an overview of quantum computing and its potential to break today's public key cryptography. She explains the concept of public key cryptography and its role in securing communications and transactions. The discussion covers the potential risks posed by nation-states developing quantum computers and the need for cybersecurity measures. Sandy Carielli highlights the efforts to develop new cryptographic algorithms resistant to quantum computers. Preparing for Quantum Computing and Cybersecurity Measures Sandy Carielli discusses the "harvest now, decrypt later" attack scenario and the importance of prioritizing data that will remain valuable in the future. She emphasizes the need for organizations to migrate to new cryptographic algorithms to protect their data. The conversation covers the role of government agencies and financial institutions in leading the migration to quantum-resistant algorithms. Sandy Carielli advises organizations to conduct cryptographic discovery to identify and prioritize the algorithms in their environment. Challenges and Practical Steps for Quantum-Resistant Security Scott MacKenzie and Sandy Carielli discuss the challenges of getting stakeholders in an organization to recognize and address quantum computing risks. Sandy Carielli highlights the importance of involving various departments, such as development, infrastructure, and procurement, in the migration process. The conversation covers the need for organizations to ensure their vendors and partners are quantum-ready. Sandy Carielli mentions the role of regulatory bodies in mandating migration timelines to ensure compliance. Future of Quantum Computing and Its Applications Scott MacKenzie and Sandy Carielli discuss the potential timeline for the development of practical quantum computers. Sandy Carielli shares insights from cryptographers and experts predicting a timeline of under 10 years for significant advancements. The conversation touches on the potential for quantum computers to accelerate deep analysis in fields like pharmaceuticals and drug development. Sandy Carielli emphasizes the importance of addressing digital signatures to maintain trust and non-repudiation in digital communications. Conclusion and Call to Action Scott MacKenzie wraps up the conversation by expressing his admiration for Sandy Carielli's expertise and insights. He encourages listeners to connect with Sandy Carielli and stay informed about quantum computing and cybersecurity. Scott MacKenzie highlights the importance of being proactive and prepared for future technological advancements. The conversation ends with a call to action for organizations to start the migration process and ensure their systems are quantum-resistant. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! SANDY CARIELLI'S CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/sandra-carielli-251599/ Sandy's Latest Blog:  Sandy Carielli - Forrester Company LinkedIn: https://www.linkedin.com/company/forrester-research/ Company Website: https://www.forrester.com/bold/?utm_source=linkedin&utm_medium=social PODCAST VIDEO: https://youtu.be/nV26umIOmJE THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Arduino: https://www.arduino.cc/ Fictiv: https://www.fictiv.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES! TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES! Reserve My Copy and My 25% Discount

Industrial Talk is onsite at Xcelerate 2025 and talking to Gary Wood, Customer Success Manager at Fluke Reliability about "You reliability journey today into the future". Scott Mackenzie interviews Gary Wood, a passionate industry professional and Customer Success Manager at Fluke Reliability, at the Accelerate 2025 event in Austin, Texas. Gary shares his journey from a military background to a career in manufacturing, emphasizing the importance of personal connections and team buy-in in maintenance and reliability. He discusses the challenges of implementing and sustaining condition-based monitoring (CBM) systems, the role of technology in improving asset management, and the necessity of demonstrating return on investment (ROI) to executive leadership. Gary also highlights the evolving capabilities of CBM tools like Azima, Connect Assets in enhancing predictive maintenance and reducing downtime. Action Items [ ] Reach out to Gary Wood on LinkedIn to connect and learn more about Fluke's solutions. [ ] Explore the use of condition-based monitoring and Azima technology to improve asset management and maintenance practices. [ ] Prepare financial data and "receipts" to demonstrate the return on investment of a reliable maintenance program when presenting to executives. Outline Introduction and Technical Issues Scott MacKenzie introduces the Industrial Talk podcast, emphasizing its focus on industry professionals and innovations. Scott mentions the current event, Accelerate 2025, and the technical issues faced during the broadcast. Scott humorously suggests using older versions of technology to resolve issues. Scott introduces Gary Wood, highlighting his passion and experience in the industry. Gary Wood's Background Gary Wood shares his background, mentioning his military service and his father's influence in the manufacturing industry. Gary describes his career progression from a maintenance technician to a plant manager. He emphasizes the importance of learning and the relationships built throughout his career. Scott and Gary discuss the long-standing issues of maintenance, reliability, and asset management in the industry. Challenges in Maintenance and Reliability Gary talks about the current state of the industry, noting that people are less focused on internal improvements. He stresses the importance of personal connections and care within maintenance teams. Gary shares his experience with a technician who was initially resistant to change but later became a dedicated team member. Scott and Gary discuss the necessity of creating a culture of pride and focus in maintenance and reliability. Gary's Role at Fluke Gary explains his role as a Customer Success Manager at Fluke, focusing on implementing and nurturing CMS systems. He describes the importance of taking clients through the future and adapting CMS systems to their evolving needs. Gary discusses the challenges of preventing pencil whipping and the importance of internal strength and KPIs. He emphasizes the human factor in maintenance and the need for continuous improvement. Creating a Reliability Culture Scott asks about creating a reliability culture within an organization. Gary shares an example of a successful transformation in a Michigan-based company. He explains the importance of explaining the benefits of new technologies and gaining team buy-in. Gary highlights the need for strong leadership and continuous improvement to sustain a reliability culture. Overcoming Executive Challenges Scott discusses the challenge of maintaining a reliability culture when new executives want to cut costs. Gary suggests showing proof of return on investment (ROI) and profit margins to justify the importance of reliability. He emphasizes the need to be prepared with data and reports to demonstrate the value of reliability programs. Gary shares his experience with a press in Michigan, where condition-based monitoring helped reduce downtime and costs. Future of Maintenance and Reliability Scott asks about future developments at Fluke. Gary expresses his interest in the Azima Connect Assets and its capabilities in data gathering and condition-based monitoring. He discusses the importance of using condition-based monitoring to determine preventive maintenance (PM) intervals. Gary highlights the benefits of reducing corrective downtime and unrecorded downtime through better monitoring. Final Thoughts and Contact Information Scott and Gary discuss the importance of continuous improvement and the role of technology in maintenance. Gary shares an example of an operator who failed to report a machine issue, leading to significant downtime. Scott asks how listeners can contact Gary, and Gary provides his LinkedIn profile and contact information. Scott wraps up the conversation, encouraging listeners to reach out to Gary and emphasizing the importance of success in maintenance and reliability. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! GARY WOOD'S CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/gary-wood-09a3b670/ Company LinkedIn:  https://www.linkedin.com/company/fluke-reliability/posts/?feedView=all Company Website: https://reliability.fluke.com/ PODCAST VIDEO: https://youtu.be/D5W5gDTg_Sw THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Arduino: https://www.arduino.cc/ Fictiv: https://www.fictiv.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES! TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES! Reserve My Copy and My 25% Discount

Industrial Talk is talking to Brian Baker, President and CEO of Sentry Equipment about "Achieving manufacturing excellence with high employee satisfaction". Scott Mackenzie interviews Brian Baker, CEO of Sentry Equipment, highlighting the company's 100-year history and its role in power generation and water sampling. Baker discusses Sentry's evolution from supporting dairy boilers to power plants and other industries, emphasizing the importance of low-cost energy, a skilled workforce, advanced technology, and the U.S. being the largest market. He also explains Sentry's transition to employee ownership in 1986, which has motivated employees and improved customer service. Baker advocates for employee ownership as a fair and effective transition strategy for business owners. Action Items [ ] Connect with Brian Baker on LinkedIn or email him at Brian.Baker@Sentry-Equip.com to discuss employee ownership and transitioning businesses to employee ownership. [ ] Reach out to Brian to learn more about Sentry Equipment's manufacturing capabilities and how they can support your business. Outline Introduction and Purpose of Industrial Talk Podcast Speaker 1 introduces Scott Mackenzie and the Industrial Talk Podcast, emphasizing its focus on industry professionals and innovations. Scott MacKenzie thanks listeners for their support and highlights the excitement in various industries like manufacturing, oil and gas, and power generation. Scott MacKenzie introduces Brian Baker, CEO of Sentry Equipment, and expresses excitement about the conversation. Scott MacKenzie encourages listeners to amplify their voices and messages through Industrial Talk, offering to have conversations on various industry topics. Introduction of Brian Baker and Sentry Equipment Scott MacKenzie welcomes Brian Baker to the podcast and highlights Sentry Equipment's 100-year history of providing solutions and services. Brian Baker shares his background, mentioning his transition from being a CPA to a financial position at Sentry Equipment in 1995. Brian Baker discusses his role as President and CEO for the past 13 years and his enjoyment of the strategic aspects of managing the business. Scott MacKenzie and Brian Baker discuss the evolution of Sentry Equipment from supporting dairy boilers to power generation and other industries. Sentry Equipment's Role in Power Generation Brian Baker explains how Sentry Equipment's products and services help power stations maintain efficient operations by monitoring water chemistry. Scott MacKenzie relates his background in power generation and asks for a specific use case. Brian Baker describes how Sentry Equipment's equipment helps moderate heat, flow, and pressure in power plants, ensuring precise water chemistry monitoring. Brian Baker highlights the company's dual role as a manufacturer and a full-service provider, offering installation, training, and maintenance contracts. Sentry Equipment's History and Evolution Brian Baker shares the history of Sentry Equipment, starting with its founder Roy Henze and the company's initial focus on dairy boilers. Scott MacKenzie and Brian Baker discuss the company's evolution from supporting dairies to power plants as the electric grid became more reliable. Brian Baker talks about the company's diversification in the 2000s due to the Enron scandal and the subsequent decline in the power industry. Scott MacKenzie and Brian Baker discuss the company's continued evolution and its current position in the market. Responding to Increased Demand for Power Scott MacKenzie asks about Sentry Equipment's response to the increased demand for power due to data centers and other factors. Brian Baker explains the challenges faced by the power industry over the past 12 years, including the impact of green energy and deferred investments. Brian Baker discusses how Sentry Equipment developed service capabilities to stay relevant during a flat or declining industry. Scott MacKenzie and Brian Baker talk about the current high demand for power products and the company's position to take advantage of this boom period. Manufacturing Capabilities and Employee Ownership Scott MacKenzie asks about Sentry Equipment's manufacturing capabilities and its response to stimulating manufacturing in the U.S. Brian Baker describes the company's world-class manufacturing facility in Okanomo, Wisconsin, and its advanced technology and skilled workforce. Brian Baker explains the company's manufacturing of steam and water sampling systems for various industries, including power generation, wastewater treatment, and petrochemical processing. Scott MacKenzie and Brian Baker discuss the benefits of employee ownership, including the company's transition to an ESOP (Employee Stock Ownership Plan) in 1986. Benefits of Employee Ownership Brian Baker explains how employee ownership motivates employees to care about the business and serve customers better. Scott MacKenzie and Brian Baker discuss the financial planning required for succession and the benefits of employee ownership for employees' retirement plans. Brian Baker shares his passion for employee ownership and his willingness to help other business owners consider this transition option. Scott MacKenzie and Brian Baker wrap up the conversation, emphasizing the importance of connecting with industry professionals and sharing their stories. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! BRIAN BAKER'S CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/briantbaker1963/ Company LinkedIn: https://www.linkedin.com/company/sentry-equipment-corp/ Company Website: https://www.sentry-equip.com/ PODCAST VIDEO: https://youtu.be/zz1nDiuXcDE THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Arduino: https://www.arduino.cc/ Fictiv: https://www.fictiv.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES! TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES! Reserve My Copy and My 25% Discount

Industrial Talk is onsite at DistribuTech 2025 and talking to Allan Schurr, Chief Commercial Officer at Enchanted Rock about "Microgrids and onsite generation". Scott MacKenzie interviews Allan Schurr, Chief Commercial Officer at Enchanted Rock, about their on-site generation solutions using natural gas reciprocating engines. Enchanted Rock provides backup power for data centers and other industrial customers, offering services to the grid when needed. They have 370 microgrid sites and 2,000 generators, with the largest sites having over 100 generators. Schurr discusses the benefits of natural gas over diesel, the importance of proactive maintenance using data analytics, and the potential for nuclear power in the future. Enchanted Rock is vertically integrated, handling EPC, manufacturing, O&M, and market-facing work. Action Items [ ] @Scott MacKenzie - Connect with Allan Schurr on LinkedIn. [ ] @Scott MacKenzie - Provide Allan Schurr's contact information (email: aschurr@enchantedrock.com) on the Industrial Talk podcast website. Outline Introduction and Welcome Scott MacKenzie introduces the Industrial Talk podcast, highlighting its focus on industry professionals and innovations. Scott thanks the listeners for joining and mentions the podcast's sponsor, Siemens, and their involvement in the Dallas event. Scott introduces the guest, Allan Schurr, Chief Commercial Officer at Enchanted Rock, and sets the stage for the conversation. Allan Schurr's Background Allan Schurr shares his background, starting with his work in the power generation department at PG&E and moving to customer-side energy solutions. He discusses his experience with deregulation in California and his roles at various companies, including Silicon Energy, Itron, IBM, and Edison International. Allan mentions his current role at Enchanted Rock and his extensive experience in the energy sector. Enchanted Rock's Solutions and Market Position Allan explains Enchanted Rock's focus on on-site generation using natural gas reciprocating engines for backup power. He highlights the company's ability to provide services to the grid and their involvement in large projects, particularly with data centers. Scott and Allan discuss the challenges faced by data centers in terms of power requirements and the need for backup solutions. Grid Stress and Data Center Solutions Allan elaborates on how data centers can provide backup power during grid stress and the benefits of on-site generation. He explains the role of grid operators in managing capacity and the potential for data centers to provide interconnection faster. Scott and Allan discuss the technical aspects of dispatching on-site generation and the advantages of natural gas over diesel. Vertical Integration and Market Strategy Allan details Enchanted Rock's vertical integration, including EPC, manufacturing, O&M, and market-facing work. He emphasizes the importance of assurance in providing backup power and the company's ability to finance projects if needed. Scott and Allan discuss the role of on-site generation as a peaker reserve and the benefits of scarcity pricing models. Future of Energy and Technological Advancements Scott and Allan discuss the future of energy, with a focus on nuclear power and its potential to become a significant part of the energy mix. They touch on the role of solar, batteries, and dispatchable gas assets in the energy landscape. Allan explains the benefits of reciprocating engines for on-site generation and their ability to handle cycling and maintenance. Data Management and Proactive Maintenance Allan describes Enchanted Rock's data management practices, including the monitoring of 370 microgrid sites and 2000 generators. He explains how the company uses data for pattern recognition and proactive maintenance to avoid failures. Scott and Allan discuss the importance of standardizing on a single module generator for comparable data across all sites. Normalization and Location Considerations Allan explains how Enchanted Rock normalizes data to account for environmental conditions, such as temperature and humidity. He highlights the company's experience with sites across various locations, from California to the Mid-Atlantic and Texas. Scott and Allan discuss the challenges and benefits of managing assets in different geographical locations. Contact Information and Closing Remarks Allan provides his contact information, including his email and LinkedIn profile, for listeners interested in connecting with him. Scott thanks Allan for the conversation and highlights the importance of the work being done by Enchanted Rock in the energy sector. Scott wraps up the podcast, encouraging listeners to connect with Allan and emphasizing the rapid changes in the world of distribution and utilities. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! ALLAN SCHURR'S CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/allan-schurr/ Company LinkedIn: https://www.linkedin.com/company/enchanted-rock/ Company Website: https://enchantedrock.com/ PODCAST VIDEO: https://youtu.be/xjAyR7cLoVo THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Arduino: https://www.arduino.cc/ Fictiv: https://www.fictiv.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES! TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES! Reserve My Copy and My 25% Discount

Industrial Talk is talking to Paula Courtney, President and CEO of The Verde Group about "Eliminating Strategic Blind Spots". Scott Mackenzie hosts Paula Courtney from the Verde Group on the Industrial Talk Podcast to discuss customer experience insights and their role in growing and protecting revenue. Paula emphasizes the importance of understanding customer pain points and avoiding vanity metrics like "how much do you love us" surveys. The Verde Group uses AI to analyze unstructured data quickly, helping clients like a large retailer gain $350 million in revenue. Paula highlights the need for effective change management and continuous monitoring to address customer issues and improve business performance. She also discusses the challenges of incentivizing customer participation in surveys and the impact of AI on market research. Action Items [ ] Explore how the Verde Group's approach to voice of customer insights could benefit your organization in protecting and growing revenue. [ ] Reach out to Paula Courtney on LinkedIn or visit the Verde Group website to subscribe to their monthly newsletter. Outline Introduction and Welcome Scott MacKenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and innovations. Scott welcomes listeners and highlights the importance of celebrating industry professionals who solve problems and innovate. Scott introduces Paula Courtney from the Verde Group, who specializes in eliminating strategic blind spots using customer experience insights. Scott emphasizes the importance of listening to customers and analyzing their feedback to grow and protect revenue. Discussion on Customer Experience and Revenue Protection Scott and Paula discuss the importance of listening to customers and analyzing their feedback to protect and grow revenue. Scott shares his thoughts on the need to inspire the next generation of leaders in the industry. Scott emphasizes the importance of making industry messages more entertaining and engaging to attract younger audiences. Paula explains the Verde Group's approach to helping clients protect and grow revenue through voice of customer insights. Paula's Background and Verde Group Overview Paula provides a brief background on herself and the Verde Group, a global market research consultancy. The Verde Group helps clients protect and grow revenue by identifying blind spots in customer experiences. Paula explains the broad range of industries the Verde Group works with, including financial services, agriculture, and retail. Scott and Paula discuss the importance of understanding customer needs and expectations to improve business performance. Challenges in Customer Research and Data Analysis Paula explains the challenges of conducting customer research and the importance of asking the right questions. The Verde Group avoids vanity metrics like "how much do you love us" surveys and focuses on identifying real customer problems. Paula discusses the importance of using customer language in surveys to get accurate responses. Scott and Paula talk about the declining response rates to customer surveys and the need to incentivize participation. Incentivizing Customer Participation and Data Collection Paula shares various techniques for incentivizing customer participation in surveys, such as financial incentives, donations to charity, and gift cards. The Verde Group emphasizes the importance of making surveys easy and convenient for customers to complete. Paula explains the process of collecting and analyzing survey data to identify key insights and areas for improvement. Scott and Paula discuss the importance of having a large and diverse sample size to ensure accurate results. Change Management and Implementing Customer Insights Paula explains the change management process involved in implementing customer insights to improve business performance. The Verde Group helps clients develop action plans and roadmaps to address identified issues and recapture lost revenue. Paula emphasizes the importance of ongoing monitoring and communication to ensure successful implementation. Scott and Paula discuss the challenges of getting leadership teams to follow through on identified changes. Examples of Successful Implementation and Challenges Paula shares an example of a large retail client that realized $350 million in revenue gains by addressing customer issues identified by the Verde Group. Scott and Paula discuss the importance of leadership buy-in and the potential risks of ignoring customer feedback. Paula explains the challenges of working with companies that are complacent and believe they already know everything about their customers. Scott and Paula emphasize the importance of continuous improvement and staying ahead of customer needs. Impact of AI on Market Research and Data Analysis Paula discusses the significant impact of AI on the market research industry, particularly in analyzing unstructured data. The Verde Group has launched a new AI product called px IQ to analyze customer conversations and other unstructured data. Paula explains the challenges clients face in implementing AI, such as security concerns and data privacy issues. Scott and Paula discuss the potential of AI to revolutionize the way market research is conducted and analyzed. Conclusion and Contact Information Scott thanks Paula for her insights and contributions to the Industrial Talk Podcast. Paula provides information on how listeners can connect with her and the Verde Group, including LinkedIn and the Verde Group website. Scott encourages listeners to reach out to Paula and the Verde Group to learn more about customer insights and revenue protection. The podcast concludes with a reminder of the importance of listening to customers and using their feedback to improve business performance. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! PAULA COURTNEY'S CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/paula-courtney-3b23861/ Company LinkedIn: https://www.linkedin.com/company/verde-group/posts/?feedView=all Company Website: https://verdegroup.com/ PODCAST VIDEO: https://youtu.be/6k97qNKPhYU THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Arduino: https://www.arduino.cc/ Fictiv: https://www.fictiv.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES! TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES! Reserve My Copy and My 25% Discount

Industrial Talk is onsite at Hexagon LIVE and talking to Dilraj Kahai and Eric Shufelt with 21Tech about "Data is gold and key to success". Scott Mackenzie hosts an industrial podcast featuring Dilraj and Eric from 21 Tech, discussing asset management and AI solutions. They highlight the challenges of integrating AI into asset management due to incomplete and dirty data. 21 Tech's approach involves developing AI point solutions to automate processes and clean data incrementally, making it more manageable for clients. They focus on public sector industries like transit, utilities, and public works, offering pre-built solutions to expand market reach. Eric Shufelt emphasizes the importance of understanding client needs and processes to ensure successful implementations and continuous improvement of systems. Action Items [ ] @Scott MacKenzie - Follow up with Eric Shufelt on LinkedIn to discuss 21 Tech's professional services offerings and how they can help organizations improve their asset management processes. [ ] @Scott MacKenzie - Connect with Dilraj Kahai and Eric Shufelt to learn more about 21 Tech's approach to leveraging AI and Hexagon's software to solve industry-specific challenges. [ ] Explore opportunities to collaborate with 21 Tech on bringing AI-powered asset management solutions to the transportation, utilities, and public works sectors. Outline Introduction and Welcome to Industrial Talk Podcast Scott Mackenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry innovations and trends. Scott welcomes the audience and highlights the importance of the industrial sector, including manufacturing, oil and gas, and data. Scott introduces the guests, Dilraj and Eric, from 21 Tech, and praises their contributions to the industry. The podcast aims to celebrate industry professionals and their contributions to solving daily problems. Introduction of Guests and Initial Discussion Scott Mackenzie introduces Dilraj and Eric, highlighting their roles and contributions to the industry. Dilraj introduces Eric Schmidt, Vice President of Professional Services at 21 Tech, as a brilliant mind in asset management. Dilraj and Eric discuss the progress and changes in the industry since their last conversation. Scott Mackenzie refers to the current industrial landscape as an "industrial Renaissance," indicating the rapid advancements and changes. Challenges in Asset Management and AI Integration Dilraj discusses the challenges companies face in integrating AI into asset management, particularly the issue of incomplete and dirty data. 21 Tech has developed AI solutions to automate processes and clean up data, making it more efficient and reliable. Scott Mackenzie and Dilraj discuss the importance of clean data in making informed decisions and avoiding bad decisions based on dirty data. 21 Tech's AI solutions help automate data entry and ensure pristine data, saving time and improving efficiency. Addressing Historical Data and Incremental AI Solutions Dilraj explains how 21 Tech addresses the issue of historical data, either by starting clean from now or using AI to clean up old data. The AI solutions provide incremental steps to clean data, making the process less overwhelming and more manageable. Scott Mackenzie and Dilraj discuss the importance of having clean data for accurate insights and decision-making. 21 Tech's approach helps organizations incrementally improve their data quality without overwhelming them with the entire task at once. Impact of Octave and Market Expansion Dilraj discusses the impact of Octave, a software company focused on improving their solutions, on 21 Tech's business. Octave has partnered with 21 Tech to expand into new markets, particularly in public sector utilities, transit, and public works. 21 Tech has developed pre-built solutions for these markets, making it easier and more affordable for organizations to adopt their technology. The partnership with Octave allows 21 Tech to focus on specific industries and provide tailored solutions, enhancing their credibility and market presence. Challenges in the Utility Sector Scott Mackenzie and Dilraj discuss the challenges faced by the utility sector, including aging infrastructure, demand for power, and the need for smart grids. Dilraj highlights the efficiency and operational challenges faced by utilities, particularly in power generation and water utilities. 21 Tech's solutions help utilities improve operational efficiency and manage diverse power sources, addressing specific problems like underground storage tanks. The conversation emphasizes the importance of low-risk solutions and operational efficiency in the utility sector. AI and Data Management in Transit Agencies Dilraj discusses the use of AI in transit agencies, including the use of iPhones to monitor rail tracks and improve maintenance efficiency. The AI solutions help transit agencies save money and improve maintenance processes, making them more efficient and reliable. Scott Mackenzie and Dilraj discuss the gap between technology advancements and user adoption, emphasizing the need for incremental steps. 21 Tech's approach helps organizations bridge this gap by providing manageable and consumable solutions. Introduction of Eric Shufelt and Professional Services Eric Shufelt introduces himself, highlighting his 25-year experience in the industry and his role at 21 Tech. Eric explains the concept of professional services, focusing on business process understanding and consultation. The professional services team at 21 Tech combines industry experience and product knowledge to provide tailored solutions. Eric emphasizes the importance of understanding organizational objectives and aligning solutions to meet these goals. Meeting Client Needs and Implementation Strategies Eric discusses the importance of meeting clients where they are and taking a journey together to improve maintenance maturity. Scott Mackenzie and Eric highlight the challenges of implementing new systems and the need for a structured approach. Eric emphasizes the importance of continuous improvement and maintenance of the solution, treating it as an asset. The conversation underscores the need for a process-driven approach to implementation and the importance of visibility and accountability. Contact Information and Closing Remarks Eric provides contact information for 21 Tech, including their new website and his personal contact details. Scott Mackenzie encourages the audience to connect with Dilraj and Eric and to bring them into their decision-making processes. The podcast aims to amplify the voices of industry professionals and celebrate their contributions to the industry. Scott Mackenzie concludes the episode by emphasizing the importance of collaboration and innovation in the industrial sector. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! DILRAJ KAHAI'S CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/dilraj-kahai-1082333/ Company LinkedIn: https://www.linkedin.com/company/21tech/ Company Website: https://21tech.com/ ERIC SHUFELT'S CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/eric-shufelt-258b185/ PODCAST VIDEO: https://youtu.be/t2Oqle2_eN4 THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Arduino: https://www.arduino.cc/ Fictiv: https://www.fictiv.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES! TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES! Reserve My Copy and My 25% Discount

Industrial Talk is onsite at Xcelerate 2025 and talking to Joe Anderson, Chief Operating Officer at ReliabilityX about "Reliability is all about the people". At the Xcelerate 2024 conference in Austin, Texas, Scott Mackenzie and Joe Anderson discussed the importance of empathy and human connection in leadership. Joe, co-founder and COO of Reliability X, emphasized the need for leaders to treat employees with respect and invest in their development. He highlighted the challenges of organizational instability and the necessity of designating a champion for sustainable success. Joe shared a case where a successful pilot line was disrupted due to lack of investment in people. They also touched on the skilled trade shortage, the need for better PR in promoting trades, and the impact of educational systems on career choices. Action Items [ ] Connect with Joe Anderson on LinkedIn [ ] Reach out to Joe Anderson via email Outline Accelerate 2024 Conference Introduction Scott MacKenzie introduces the Industrial Talk Podcast and welcomes listeners to the Accelerate 2024 conference in Austin, Texas. Scott highlights the conference's focus on celebrating industrial professionals who are bold, brave, innovative, and collaborative. Joe Anderson is introduced as a positive and passionate industry professional who will be part of the conversation. Scott and Joe discuss the conference's theme of integrating technology with people, emphasizing empathy and leadership. Leadership and Empathy in Industrial Settings Joe Anderson discusses the importance of empathy in leadership, noting that leaders often treat employees like numbers rather than human beings. Joe shares his experience of touring plants where senior leaders fail to acknowledge workers, which negatively impacts morale and retention. Scott mentions a study by GE that showed improved production when management paid attention to frontline workers. Joe emphasizes that showing care and acknowledgment can significantly improve employee morale and reduce mistakes. Introduction to Reliability X Joe Anderson introduces himself as the co-founder and COO of Reliability X, a company that helps organizations become highly profitable by developing people. Scott praises Reliability X's reputation in asset management and technology. Joe explains that Reliability X focuses on the human element, emphasizing the importance of developing people rather than relying on technology alone. Scott and Joe discuss the common pitfall of relying too heavily on technology without considering the human element. Challenges in Organizational Stability Joe highlights the issue of instability in companies due to frequent management changes, which hinders the development of sustainable practices. Joe explains that his business model is to develop champions within organizations to ensure long-term success. Scott asks for an example of a successful implementation of Reliability X's methods, and Joe shares a story about a client who initially did not designate a champion. Joe describes how the client's employees revolted when they were moved to other lines, highlighting the importance of investing in people. The Role of Champions in Organizational Success Joe discusses the importance of selecting the right champion for Reliability X's programs, noting that not everyone may be suitable. Scott and Joe talk about the process of identifying and developing champions within organizations. Joe shares his experience of turning around plants and the challenges of getting organizations to adopt successful practices. Joe mentions that seven out of seven plants he turned around were sold by the company, which highlights the lack of long-term commitment to successful practices. Future Outlook and Skilled Trade Shortage Joe expresses cautious optimism about the future, noting that the industry is moving too fast and leaving many behind. Joe discusses the skilled trade shortage and the need to promote trades as a viable career path. Scott and Joe agree that the industry's PR is poor, and the university system is biased towards promoting college degrees over trade skills. Joe shares an exercise he did at a conference, where only a few participants were pushing their kids towards trade careers. Education and Training in the Industrial Sector Scott shares his experience as a PLC instructor at a technical college, noting the lack of reinforcement of training in the field. Joe discusses the shift in perception towards trade jobs in the 70s and 80s, which has led to a negative view of trades among young people. Joe mentions a survey by McKinley that showed 80% of 16 to 25-year-olds view trade jobs as undesirable. Scott and Joe agree that the industry needs to change its PR strategy to promote trade careers more effectively. Conclusion and Contact Information Scott thanks Joe for the conversation and highlights the importance of Reliability X's work in asset management and reliability. Scott provides contact information for Joe Anderson, including his LinkedIn profile and email address. Scott encourages listeners to connect with Joe and Reliability X for insights and guidance in the industrial sector. The podcast concludes with a reminder of the Industrial Talk Podcast's dedication to helping industrial professionals share their stories and make a difference. If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation. Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy! JOE ANDERSON'S CONTACT INFORMATION: Personal LinkedIn: https://www.linkedin.com/in/joe-anderson-b06a5653/ Company LinkedIn:  https://www.linkedin.com/company/reliabilityx/posts/?feedView=all Company Website: https://reliabilityx.com/ PODCAST VIDEO: https://youtu.be/LjukSkPbQU0 THE STRATEGIC REASON "WHY YOU NEED TO PODCAST": OTHER GREAT INDUSTRIAL RESOURCES: NEOM: https://www.neom.com/en-us Hexagon: https://hexagon.com/ Arduino: https://www.arduino.cc/ Fictiv: https://www.fictiv.com/ Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html Industrial Marketing Solutions:  https://industrialtalk.com/industrial-marketing/ Industrial Academy: https://industrialtalk.com/industrial-academy/ Industrial Dojo: https://industrialtalk.com/industrial_dojo/ We the 15: https://www.wethe15.org/ YOUR INDUSTRIAL DIGITAL TOOLBOX: LifterLMS: Get One Month Free for $1 – https://lifterlms.com/ Active Campaign: Active Campaign Link Social Jukebox: https://www.socialjukebox.com/ Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader): Business Beatitude the Book Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES! TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES! Reserve My Copy and My 25% Discount

James Soto, CEO of Industrial Strength Marketing, is passionate about elevating the manufacturing sector. He discusses the Manufacturing Extension Partnership (MEP) and its vital role in assisting small to medium-sized manufacturers by providing resources like Lean Six Sigma. Soto dives into the importance of reshoring and nearshoring efforts and addresses challenges such as skilled labor shortages. He emphasizes the need for sustained funding and community engagement to ensure the MEP remains effective and impactful for manufacturers.