

The Industrial Talk Podcast Network
The Industrial Talk Podcast with Scott MacKenzie
Industrial Talk is about celebrating the women and men of industry and manufacturing. We celebrate these innovative leaders and companies because they make our lives better and are changing the world for the better! These passionate leaders collaborate, innovate and educate with speed and purpose to positively impact people and communities around the world. Industrial Talk in collaboration with industry and manufacturing leaders address topics that include: Digital Transformation, Big Data, Industry 4.0, IoT, IIoT, AI, ML, Optimization, Edge, Cloud, Asset Reliability, Maintenance, 5G, Sales, Marketing and Branding and strategies for success. This is a podcast that is focused on Getting Stuff Done and learning from individuals and companies that have been there and have a track record of success. We celebrate a bright future in industry and manufacturing from with women and men dedicated to making our communities and world a better place.
Episodes
Mentioned books
Dec 31, 2025 • 50min
Ask Molly - Are We Making Marketing Too Difficult?
The discussion centers on the complexity of modern marketing and the need to simplify it. Scott emphasizes the importance of human connection and storytelling over technical jargon. They argue that overcomplicating marketing with tech stacks and AI-generated content can dilute the human element, leading to inefficiency and reduced trust. Molly agrees, highlighting the need for a well-defined marketing message and strategic tech use. They stress the importance of maintaining a personal touch and being nimble, especially for smaller companies. The conversation concludes with a call to focus on human-centric marketing to build trust and achieve success.
Action Items
[ ] Use an AI/program to summarize this Ask Molly conversation and produce a concise summary of key points[ ] Publish another Ask Molly episode shortly and notify listeners when it is available[ ] Launch and publish the new podcast series 'Business Beatitudes' and promote it to listeners
Outline
Simplifying Marketing Complexity
Scott introduces the podcast, emphasizing the goal of simplifying marketing to help companies succeed.Scott expresses frustration with the complexity of marketing conversations, likening it to needing a decoder ring.The discussion highlights the overwhelming amount of information and the tendency to ignore it due to inundation.Scott stresses the importance of connecting with individuals through the principles of know, like, and trust.
The Role of Human Element in Marketing
Scott argues that marketing should be simplified to focus on personal connections and human elements.The conversation touches on the importance of storytelling and creating a personal brand for companies.Scott believes that the market depends on companies to succeed and that simplifying marketing can lead to tremendous success.The discussion emphasizes the need for companies to be human and relatable in their marketing efforts.
Challenges of Modern Marketing Technologies
Scott and Molly discuss the complexity of the marketing tech stack and its impact on progress.Molly explains how the focus on technology can lead to neglecting the core marketing message and customer engagement.The conversation highlights the inefficiency of spending too much time on technology integration without making progress in marketing.Molly suggests that companies should focus on specific and strategic technology purchases and address needs as they arise.
Balancing Technology and Human Touch
Scott and Molly discuss the importance of maintaining a balance between technology and human interaction in marketing.Molly emphasizes the need for a well-defined marketing message and foundation to avoid chaos and inefficiency.The conversation touches on the challenges of working with large companies and their slower decision-making processes.Scott and Molly agree that smaller companies have an advantage in being nimble and quick to implement changes.
Impact of AI on Marketing
Scott and Molly discuss the role of AI in marketing and its potential to remove the human element.Molly shares an example of how AI can quickly generate marketing content but lacks the personal touch.The conversation highlights the importance of editing and personalizing AI-generated content to maintain authenticity.Scott expresses concern that over-reliance on AI could lead to a lack of trust and engagement from customers.
The Importance of Human Connection in Marketing
Scott and Molly agree that the human element is crucial in marketing and should not be replaced by technology.The conversation emphasizes the need for companies to tell their story and create a personal connection with their audience.Molly suggests that smaller companies have an advantage in maintaining a human touch due to their size and agility.The discussion highlights the importance of being disciplined and resisting the temptation to rely solely on AI for marketing efforts.
Simplifying Marketing for Better Results
Scott and Molly discuss strategies for simplifying marketing to achieve better results.Molly suggests focusing on a small, well-defined tech stack and addressing needs as they arise.The conversation highlights the importance of having a clear marketing message and foundation to avoid chaos and inefficiency.Scott emphasizes the need for companies to be human and relatable in their marketing efforts to build trust and engagement.
The Role of AI in Marketing Efficiency
Scott and Molly discuss the potential of AI to improve marketing efficiency and reduce the workload.Molly shares an example of using AI to summarize conversations, which saves time and effort.The conversation highlights the importance of using AI as a tool to enhance human efforts rather than replacing them.Scott and Molly agree that AI should be used to support human marketing efforts, not replace them.
The Future of Marketing with AI
Scott and Molly discuss the potential future impact of AI on marketing and its implications.Molly shares concerns about the potential for AI to water down marketing content and reduce its effectiveness.The conversation highlights the importance of maintaining a balance between technology and human interaction in marketing.Scott and Molly agree that the human element will always be crucial in marketing and should not be overlooked.
Conclusion and Final Thoughts
Scott summarizes the key points of the conversation, emphasizing the importance of simplifying marketing and maintaining the human element.The discussion highlights the need for companies to focus on storytelling and personal connections in their marketing efforts.Scott and Molly agree that smaller companies have an advantage in being nimble and quick to implement changes.The conversation concludes with a call to action for companies to embrace their human side and simplify their marketing efforts for better results.
If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.
Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!
MOLLY FINCH'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/molly-finch-mba/
PODCAST VIDEO:
https://youtu.be/hz6fIED3_4E
THE STRATEGIC REASON "WHY YOU NEED TO PODCAST":
OTHER GREAT INDUSTRIAL RESOURCES:
NEOM: https://www.neom.com/en-us
Hexagon: https://hexagon.com/
Arduino: https://www.arduino.cc/
Fictiv: https://www.fictiv.com/
Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html
Industrial Marketing Solutions: https://industrialtalk.com/industrial-marketing/
Industrial Academy: https://industrialtalk.com/industrial-academy/
Industrial Dojo: https://industrialtalk.com/industrial_dojo/
We the 15: https://www.wethe15.org/
YOUR INDUSTRIAL DIGITAL TOOLBOX:
LifterLMS: Get One Month Free for $1 – https://lifterlms.com/
Active Campaign: Active Campaign Link
Social Jukebox: https://www.socialjukebox.com/
Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):
Business Beatitude the Book
Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!
TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!
Reserve My Copy and My 25% Discount

Dec 23, 2025 • 40min
Chris Chuang with Relay
Industrial Talk is talking to Chris Chuang, Co-Founder and CEO at Relay about "Reliable communication solution for improved organizational safety".
Chris Chuang from Relay discussed the importance of communication in manufacturing safety on the Industrial Talk Podcast. Relay's device, which integrates Wi-Fi and cellular networks, is designed for frontline workers and offers features like panic buttons, location tracking, and real-time language translation. The device, manufactured in-house, is durable and resistant to harsh conditions. Chuang emphasized the role of AI in enhancing productivity and safety, aiming to digitize workflows and improve efficiency. Relay's five-year journey in the market is built on reliable radio performance, now poised to leverage AI for data-driven insights and automation.
Outline
Introduction and Purpose of the Podcast
Scott welcomes Chris Chuang from Relay and highlights the importance of communication in safety, especially in manufacturing.The conversation aims to discuss the necessity of proper communication and its impact on safety, particularly in the context of reshoring and nearshoring.Scott mentions technical difficulties faced at the beginning but expresses satisfaction with the eventual conversation.
Chris Chuang's Background and Relay's Mission
Scott shares information about Chris, including his background in consulting, venture capital, and entrepreneurship.Chris discusses his professional journey, starting with consulting in telecom and venture capital, and his involvement in companies like Matricity and Bandwidth.Chris explains the creation of Republic Wireless, which aimed to save consumers money by merging Wi-Fi and cellular networks.The discussion transitions to Relay, a solution designed for frontline workers, emphasizing the importance of communication and safety.
Relay's Technology and Manufacturing
Scott inquires about the manufacturing process of Relay's communication device.Chris explains that Relay manufactures the device in-house, focusing on simplicity and durability.The device is designed to be compact, durable, and easy to use, with features like waterproofing and location tracking.Chris shares anecdotes about the device's durability, including drop testing and real-world scenarios where the device performed well.
Safety Features and AI Integration
Chris discusses the safety features of Relay, including a panic button that triggers a dynamic radio channel and location broadcasting.The device is designed to enhance safety by providing real-time communication and location tracking during emergencies.Chris explains how AI is integrated into the platform to proactively check on workers in potentially dangerous situations.The conversation touches on the importance of human interaction in maintaining trust and building relationships, even in the context of AI-driven solutions.
Future Plans and Vision for Relay
Chris outlines Relay's future plans, focusing on leveraging AI to unlock the power of data and digitize workflows.The company aims to integrate AI with their cloud-based platform to provide more efficient and actionable insights for frontline workers.Chris mentions the importance of earning trust by delivering a reliable radio solution before introducing advanced features.The discussion concludes with Chris expressing his enthusiasm for the future of Relay and the potential for AI to enhance human productivity.
If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.
Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!
RYAN CHUANG'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/chrischuang1/
Company LinkedIn: https://www.linkedin.com/company/relaypro/
Company Website: https://relaypro.com/
PODCAST VIDEO:
https://youtu.be/xZHm3yFwhsM
THE STRATEGIC REASON "WHY YOU NEED TO PODCAST":
OTHER GREAT INDUSTRIAL RESOURCES:
NEOM: https://www.neom.com/en-us
Hexagon: https://hexagon.com/
Arduino: https://www.arduino.cc/
Fictiv: https://www.fictiv.com/
Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html
Industrial Marketing Solutions: https://industrialtalk.com/industrial-marketing/
Industrial Academy: https://industrialtalk.com/industrial-academy/
Industrial Dojo: https://industrialtalk.com/industrial_dojo/
We the 15: https://www.wethe15.org/
YOUR INDUSTRIAL DIGITAL TOOLBOX:
LifterLMS: Get One Month Free for $1 – https://lifterlms.com/
Active Campaign: Active Campaign Link
Social Jukebox: https://www.socialjukebox.com/
Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):
Business Beatitude the Book
Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!
TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!
Reserve My Copy and My 25% Discount

Dec 18, 2025 • 18min
Max Cundiff with Chevron
Industrial Talk is onsite at SMRP 2025 and talking to Max Cundiff, Industrial Sector Manager at Chevron about "Asset Management Lubrication Solution".
The conversation features an introduction to three new podcasts within the Industrial Talk Podcast Network: "Ask Molly," focused on marketing and sales, "Business Beatitudes," on leadership virtues, and "The Human Patch," on cybersecurity. The main discussion is with Max Cundiff from Chevron Lubricants, who explains the company's integrated oil production process and the importance of lubricant quality. He highlights the issue of varnish in lubricants, which can be mitigated by Chevron's products, and discusses the company's research and development efforts. Cundiff also touches on the importance of fluid analysis and the potential for energy efficiency improvements in manufacturing.
Action Items
[ ] @Scott Mackenzie - Post Max Cundiff's contact information and LinkedIn profile on the Industrial Talk website so listeners can easily reach him.[ ] Help customers enroll in Chevron's Lube Watch fluid analysis program, including advising on which tests to run, sampling frequency, and proper sample collection procedures.
Outline
Introduction of New Podcasts
Speaker 1 introduces three new podcasts under the Industrial Talk Podcast Network: "Ask Molly," focused on marketing and sales, "Business Beatitudes," centered on leadership virtues, and "The Human Patch," discussing cybersecurity from a human perspective."Ask Molly" aims to provide straight, jargon-free insights into the world of marketing and sales from an industrial perspective."Business Beatitudes" will explore leadership from a heartfelt perspective, focusing on virtues like generosity and humility."The Human Patch" will delve into the human aspects of cybersecurity, emphasizing the importance of human connections in cybersecurity efforts.
Welcome to Industrial Talk Podcast
Scott Mackenzie, introduces the Industrial Talk Podcast, highlighting its focus on transferring industry-focused innovations and trends.The podcast is recorded live at the SMRP conference in Fort Worth, Texas, focusing on asset management, reliability, and maintenance.Scott mentions the importance of the conference for professionals in these fields and introduces the guest, Max Cundiff from Chevron Lubricants.
Max Cundiff's Background and Role at Chevron
Max Cundiff introduces himself as the industrial sector manager at Chevron Lubricants, responsible for developing go-to-market strategies for industrial products and services.Max has been with Chevron for 14 years, spending the last 10 years in customer-facing roles, understanding operational challenges and solving them.Chevron is the only fully integrated oil company, refining crude oil into base oil, the main ingredient in lubricants, and controlling the process in-house.Max explains the importance of research and development, spending years testing technology before commercializing it to solve specific industry challenges.
Challenges and Solutions in Lubricant Industry
Max discusses the issue of varnish in circulating oil systems, a byproduct of degraded lubricant, and the challenges it poses to equipment.Traditional methods of dealing with varnish, like disassembling equipment or using solvents, can be costly and cause downtime.Chevron's product, Bar Tech ISC, allows systems to run for extended periods without immediate downtime, reducing the impact of varnish.Max explains the factors that contribute to varnish formation, such as temperature and water contamination, and how Chevron's products can help mitigate these issues.
Chevron's Product Development and Customer Support
Max highlights Chevron's commitment to research and development, constantly pushing the envelope to provide new products and solutions.Chevron collaborates with industry committees and customers to understand and address the challenges faced by different segments.Max emphasizes the importance of understanding the problem before developing a solution, ensuring that Chevron's products are tailored to specific industry needs.Chevron provides detailed processes and support, including lubrication engineers, to help customers manage the transition to new products and maintain equipment.
Future of Lubricant Technology and Sustainability
Max discusses the future of lubricant technology, focusing on extending drain intervals and improving energy efficiency.Chevron's product, Clarity Elites, a synthetic product, has shown significant improvements in energy efficiency, benefiting both the bottom line and sustainability goals.Max explains the importance of fluid analysis in determining the health of oil and the machine, similar to taking blood tests for human health.Chevron's sampling program, Lube Watch Fluid Analysis, helps customers set up the right tests and interpret results accurately.
Environmental Considerations and Customer Support
Max addresses the environmental impact of lubricants, mentioning Chevron's introduction of bio-based products and renewable base stocks.Chevron does not currently use recycled oil in its products but focuses on sustainability through bio-based solutions.Max emphasizes the importance of proper storage of lubricants to prevent contamination and ensure longevity.Chevron provides comprehensive support to customers, including guidance on storing lubricants and ensuring proper maintenance.
Conclusion and Contact Information
Scott wraps up the conversation, highlighting the importance of the SMRP conference and the value of industry professionals sharing their stories.Max provides contact information for Chevron Lubricants, encouraging listeners to visit the website for more resources and to reach out for further information.Scott encourages listeners to connect with Max on LinkedIn and to attend the SMRP conference in 2026 to learn more about industry innovations and trends.The podcast concludes with a reminder of the importance of celebrating industry professionals and their contributions to the field.
If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.
Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!
MAX CUNDIFF'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/max-cundiff-66865224/
Company LinkedIn: https://www.linkedin.com/company/chevron/
Company Website: https://www.chevron.com/
PODCAST VIDEO:
https://youtu.be/pM-pxFWh_dw
THE STRATEGIC REASON "WHY YOU NEED TO PODCAST":
OTHER GREAT INDUSTRIAL RESOURCES:
NEOM: https://www.neom.com/en-us
Hexagon: https://hexagon.com/
Arduino: https://www.arduino.cc/
Fictiv: https://www.fictiv.com/
Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html
Industrial Marketing Solutions: https://industrialtalk.com/industrial-marketing/
Industrial Academy: https://industrialtalk.com/industrial-academy/
Industrial Dojo: https://industrialtalk.com/industrial_dojo/
We the 15: https://www.wethe15.org/
YOUR INDUSTRIAL DIGITAL TOOLBOX:
LifterLMS: Get One Month Free for $1 – https://lifterlms.com/
Active Campaign: Active Campaign Link
Social Jukebox: https://www.socialjukebox.com/
Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):
Business Beatitude the Book
Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!
TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!
Reserve My Copy and My 25% Discount

Dec 16, 2025 • 37min
Ryan Hiss with Better Engineering
Industrial Talk is talking to Ryan Hiss, VP of Sales and Marketing at Better Engineering about "Industrial Parts Washers".
Ryan Hiss, VP of Sales and Marketing at Better Engineering, discussed their industrial wash systems on the Industrial Talk Podcast. Better Engineering, founded in 1960, specializes in aqueous parts washers for various industries, including automotive, aerospace, and food and pharmaceutical. Hiss highlighted the importance of cleanliness in manufacturing, noting that their systems can process parts at high throughputs, ensuring quality control. The company also employs sensors to monitor equipment and proactively alert customers to maintenance needs. Better Engineering is expanding into automation and traceability in food and pharmaceutical industries to improve efficiency and sustainability.
Outline
Introduction and Welcome to Industrial Talk Podcast
Scott introduces Ryan Hiss from Better Engineering, highlighting their expertise in industrial washers.Scott suggests an on-site conversation with Ryan to discuss industrial washers further.
Discussion on AI and Human Interaction in Business
Scott discusses the role of AI in business and emphasizes the importance of human interaction in maintaining trust and engagement.Scott argues that companies need to tell their stories with a human face to build trust and authenticity.Scott shares his experience of creating content that reflects the human side of business.Scott encourages listeners to reach out to Industrial Talk for help in telling their stories effectively.
Introduction of Ryan Hiss and Better Engineering
Scott introduces Ryan Hiss, VP of Sales and Marketing at Better Engineering, and discusses his background.Ryan shares his journey from Baltimore to California, his education, and his career in software sales before joining Better Engineering.Ryan talks about his father's retirement and his role in taking over the family business.Ryan provides a brief history of Better Engineering, founded in 1960 by his grandfather, and its evolution over the years.
Better Engineering's Products and Services
Ryan explains Better Engineering's focus on industrial wash systems, also known as aqueous parts washers.Better Engineering offers a variety of wash systems, including small parts washers, conveyor washers, rotary basket washers, and custom units.Ryan highlights the company's work with major space, aerospace, automotive, and food and pharmaceutical OEMs.Ryan discusses the importance of cleanliness in manufacturing and the role of industrial washers in maintaining quality control.
Challenges and Solutions in Industrial Washing
Ryan explains the need for high-throughput wash systems in automotive and aerospace manufacturing.Better Engineering's systems are designed to meet specific cleanliness standards and are tested using standard equipment.Ryan discusses the flexibility of Better Engineering's wash systems, which are modular by design to accommodate different customer requirements.Ryan shares examples of how Better Engineering modifies existing systems to meet new application needs.
Data Collection and AI in Manufacturing
Ryan talks about the use of sensors in Better Engineering's wash systems to monitor and maintain equipment.Better Engineering collects data on various parameters, such as vibration, temperature, and chemistry concentration, to ensure optimal performance.Ryan explains the importance of traceability in food and pharmaceutical industries, where data is used to track and verify cleanliness.Better Engineering provides interfaces to send data to customers' SCADA systems or offers their own UI for data reporting.
Future of Better Engineering and Industrial Washers
Ryan discusses the company's focus on automation and the integration of sensors and data collection in their wash systems.Better Engineering is expanding its work in the food and pharmaceutical industries, where automation is increasingly important.Ryan highlights the challenges of cleaning large containers by hand and the benefits of automating this process.Better Engineering aims to improve efficiency, reduce labor costs, and ensure consistent cleanliness in manufacturing.
Conclusion and Contact Information
Ryan provides contact information for Better Engineering, including email and phone number, and encourages listeners to connect on LinkedIn.Scott thanks Ryan for the conversation and emphasizes the importance of telling the human story in industry.Scott invites listeners to reach out to Industrial Talk for more information and to schedule on-site interviews.The podcast concludes with a reminder of the importance of human interaction and storytelling in industrial manufacturing.
If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.
Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!
RYAN HISS' CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/ryanhiss/
Company LinkedIn: https://www.linkedin.com/company/better-engineering-mfg.-inc./
Company Website: https://www.betterengineering.com/
PODCAST VIDEO:
https://youtu.be/0nrvmbKWNkY
THE STRATEGIC REASON "WHY YOU NEED TO PODCAST":
OTHER GREAT INDUSTRIAL RESOURCES:
NEOM: https://www.neom.com/en-us
Hexagon: https://hexagon.com/
Arduino: https://www.arduino.cc/
Fictiv: https://www.fictiv.com/
Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html
Industrial Marketing Solutions: https://industrialtalk.com/industrial-marketing/
Industrial Academy: https://industrialtalk.com/industrial-academy/
Industrial Dojo: https://industrialtalk.com/industrial_dojo/
We the 15: https://www.wethe15.org/
YOUR INDUSTRIAL DIGITAL TOOLBOX:
LifterLMS: Get One Month Free for $1 – https://lifterlms.com/
Active Campaign: Active Campaign Link
Social Jukebox: https://www.socialjukebox.com/
Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):
Business Beatitude the Book
Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!
TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!
Reserve My Copy and My 25% Discount

Dec 11, 2025 • 19min
Maureen Gribble with UE System
Industrial Talk is onsite at SMRP 2025 and talking to Maureen Gribble, CMRP, N.A. Sales Enablement Lead at UE Systems about "Ultrasound Condition Monitoring".
The conversation introduces three new podcasts under the Industrial Talk Podcast Network: "Ask Molly," focused on marketing and sales, "Business Beatitudes," on leadership virtues, and "The Human Patch," on cybersecurity. Maureen Gribble from UE Systems discusses her 14-year tenure with the company, emphasizing their ultrasound technology and customer support. She highlights the increasing presence of women in the industry and UE Systems' use of AI in their On Track system for predictive maintenance. The discussion also touches on the importance of marketing in the industry and the need for continuous innovation to address workforce shortages.
Action Items
[ ] Connect with Maureen Gribble on LinkedIn[ ] Explore the possibility of adding a marketing track to the SMRP conference
Outline
Introduction of New Podcasts
Scott introduces three new podcasts under the Industrial Talk Podcast Network: "Ask Molly," focused on marketing and sales, "Business Beatitudes," on leadership virtues, and "The Human Patch," on cybersecurity."Ask Molly" aims to provide straight, jargon-free insights into marketing and sales from an industrial perspective."Business Beatitudes" will discuss leadership virtues like generosity and humility and how they contribute to business success."The Human Patch" will explore the human aspect of cybersecurity, emphasizing the importance of human connections in cybersecurity efforts.
Welcome to Industrial Talk
The platform celebrates industry professionals for their boldness, bravery, innovation, and problem-solving skills.Scott mentions the broadcast from the SMRP conference, emphasizing its importance for engineering, asset management, maintenance, and reliability professionals.The excitement of meeting people like Maureen Gribble is highlighted, with Scott expressing enthusiasm for the conversation.
Maureen Gribble's Background and Role
Scott introduces Maureen Gribble, who works at UE Systems, and mentions her previous appearances on the show.Maureen shares her background, mentioning her 14 years at UE Systems and her involvement in the maintenance and reliability world since 2006.Scott and Maureen discuss the changes in the industry, noting the increased presence of women at the SMRP conference.Maureen emphasizes the importance of women in the industry and the need for them to step up and take on leadership roles.
UE Systems and Its Innovations
Maureen explains that UE Systems manufactures and sells ultrasound technology, with over 50 years of experience in the field.The company focuses on providing the best ultrasound solutions for customers, emphasizing customer support and excellence.Maureen highlights the company's commitment to innovation, mentioning their latest technologies like ultrasound for auto and IoT solutions.The conversation touches on the importance of making technology user-friendly and ensuring it is not left unused.
Marketing and Technology in Industry
Speaker 1 and Maureen discuss the challenges of marketing in the industry, noting that many companies do not do it well.Maureen mentions UE Systems' marketing team, led by Brittany Stover, and their efforts to stay current with new marketing trends.The conversation covers the impact of AI on search results, with Maureen noting the need for companies to adapt to new marketing strategies.Speaker 1 and Maureen agree on the importance of continuous innovation and marketing to stay relevant in the industry.
AI and Data Insights at UE Systems
Maureen explains how UE Systems uses AI with their on-track system to analyze data from bearings and other assets.The company employs data scientists to interpret the data and provide valuable insights to customers.Scott and Maureen discuss the potential disruptions in the industry due to AI and data insights.The conversation highlights the importance of using technology to make operations more efficient and reduce the need for human resources.
Conclusion and Future Plans
Scott and Maureen wrap up the conversation, emphasizing the importance of attending the SMRP conference and connecting with industry professionals.Maureen encourages listeners to connect with her on LinkedIn for further discussions.Scott reiterates the importance of the Industrial Talk Podcast Network and its three new podcasts: "Ask Molly," "Business Beatitudes," and "The Human Patch."The conversation ends with a call to action for listeners to stay bold, brave, and innovative in their respective fields.
If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.
Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!
MAUREEN GRIBBLE'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/maureen-gribble-cmrp-a87a2513/
Company LinkedIn: https://www.linkedin.com/company/ue-systems/
Company Website: https://www.uesystems.com/en-gb/
PODCAST VIDEO:
https://youtu.be/S3T7d6wB7rg
THE STRATEGIC REASON "WHY YOU NEED TO PODCAST":
OTHER GREAT INDUSTRIAL RESOURCES:
NEOM: https://www.neom.com/en-us
Hexagon: https://hexagon.com/
Arduino: https://www.arduino.cc/
Fictiv: https://www.fictiv.com/
Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html
Industrial Marketing Solutions: https://industrialtalk.com/industrial-marketing/
Industrial Academy: https://industrialtalk.com/industrial-academy/
Industrial Dojo: https://industrialtalk.com/industrial_dojo/
We the 15: https://www.wethe15.org/
YOUR INDUSTRIAL DIGITAL TOOLBOX:
LifterLMS: Get One Month Free for $1 – https://lifterlms.com/
Active Campaign: Active Campaign Link
Social Jukebox: https://www.socialjukebox.com/
Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):
Business Beatitude the Book
Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!
TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!
Reserve My Copy and My 25% Discount

Dec 9, 2025 • 50min
Nikki Gonzales with Weintek USA
Industrial Talk is talking to Nikki Gonzales, Director of Business Development at Weintek USA about "HMI - Human Machine Interface".
Scott Mackenzie hosts Nikki Gonzales on the Industrial Talk Podcast to discuss the human-machine interface (HMI). Nikki shares her background, including her Icelandic roots and career journey in sales engineering and AI startups. She highlights Weintek , a Taiwanese company specializing in HMIs, which manufactures over 2 million HMIs annually. Weintek's HMIs are known for their durability, connectivity, and cost-effectiveness. Nikki emphasizes the importance of continuous learning and the challenges in industrial B2B sales. She also mentions her podcast, Automation Ladies, and encourages listeners to connect with her on LinkedIn.
Action Items
[ ] Check out theWeintekwebsite at automation.io[ ] Listen to Nikki's podcast "Automation Ladies"[ ] Reach out to Nikki Gonzales
Outline
Introduction and Welcome
Scott Mackenzie introduces the Industrial Talk Podcast, emphasizing its focus on industry professionals and innovations.Scott welcomes listeners and expresses gratitude for their support, highlighting the importance of continuous learning in the industry.Scott introduces Nikki Gonzales , the guest for the episode, and mentions the topic of discussion: the human-machine interface (HMI).Scott shares his personal experience with learning Spanish and the importance of passion and desire for continuous learning in the industry.
Scott's Journey and Podcast Insights
Scott discusses his journey into podcasting, starting eight years ago to understand marketing better.He mentions the importance of communicating company stories in an approachable and human way.Scott introduces two of his podcasts: "Ask Molly" and "Business Beatitudes," highlighting their focus on marketing insights and the soul of the industrial sector, respectively.Scott encourages listeners to check out these podcasts for valuable industry insights.
Nikki Gonzales's Background and Career Journey
Nikki shares her background, mentioning her move from Iceland to the U.S. in middle school and her father's career as an electrical engineer.She describes her early work experiences, starting with her father's small business and progressing through various roles in sales engineering and marketing.Nikki discusses her career path, including her work with sensor manufacturers, machine vision, motion control, software design, and AI startups.She highlights her recent role with a startup focused on supply chain software and inventory management, and her current position withWeintek, an HMI manufacturer.
Challenges in Industrial B2B Sales
Scott and Nikki discuss the challenges of industrial B2B sales, particularly the complex landscape shaped by historical laws and regulations.Nikki explains the historical context of industrial sales, including the restrictions on manufacturers selling directly to consumers and the reliance on regional distributors.They discuss the differences in sales practices between the U.S. and Europe, where such restrictions are considered anti-competitive.Nikki shares her experiences with the complexities of industrial B2B sales, including the difficulties in digitalizing and simplifying the buying process.
WeinTek and HMI Technology
Nikki provides an overview ofWeintek, a Taiwanese company specializing in HMIs, and its history of innovation in touchscreen technology.She explains the role of HMIs in industrial automation, describing them as the interface between humans and machines.Nikki highlightsWeintek's focus on manufacturing high-quality, long-lasting HMIs and their software, which is available for free to users.She discusses the versatility ofWeintek's HMIs, which can serve as both operator interfaces and connectivity gateways for industrial machines.
Weintek's Impact and Innovations
Nikki shares examples ofWeintek's impact, including their work with major manufacturers like FANUC and their role in connecting old and new industrial assets.She describesWeintek's approach to manufacturing, emphasizing quality and the ability to adapt to changing market needs.Nikki highlights the company's commitment to continuous innovation and their ability to deliver products quickly, even during supply chain disruptions.She discusses the benefits ofWeintek's HMIs, including their cost-effectiveness, ease of use, and advanced features for industrial automation.
Nikki's Personal and Professional Insights
Nikki reflects on her career journey, emphasizing the importance of continuous learning and adapting to new challenges.She shares her experiences with balancing work and family life, particularly during her time with the startup.Nikki discusses her passion for automation and her efforts to educate and inspire others in the industry.She highlights the importance of networking and collaboration in the industry, encouraging listeners to connect with her and other professionals.
Conclusion and Contact Information
Scott wraps up the conversation, expressing gratitude to Nikki for her insights and engaging discussion.He provides contact information for Nikki, including her LinkedIn profile and theWeintekwebsite.Scott encourages listeners to reach out to Nikki and explore the resources available throughWeintekand the Industrial Talk Podcast Network.He reiterates the importance of continuous learning and collaboration in the industry, emphasizing the value of platforms like Industrial Talk in fostering these connections.
If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.
Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!
NIKKI GONZALES' CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/nikki-gonzales/
Company LinkedIn: https://www.linkedin.com/company/weintek-usa-inc./
Company Website: https://www.weintekusa.com/
Podcast Link: https://www.linkedin.com/company/automation-ladies/
PODCAST VIDEO:
https://youtu.be/CaW_0HZJ5jc
THE STRATEGIC REASON "WHY YOU NEED TO PODCAST":
OTHER GREAT INDUSTRIAL RESOURCES:
NEOM: https://www.neom.com/en-us
Hexagon: https://hexagon.com/
Arduino: https://www.arduino.cc/
Fictiv: https://www.fictiv.com/
Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html
Industrial Marketing Solutions: https://industrialtalk.com/industrial-marketing/
Industrial Academy: https://industrialtalk.com/industrial-academy/
Industrial Dojo: https://industrialtalk.com/industrial_dojo/
We the 15: https://www.wethe15.org/
YOUR INDUSTRIAL DIGITAL TOOLBOX:
LifterLMS: Get One Month Free for $1 – https://lifterlms.com/
Active Campaign: Active Campaign Link
Social Jukebox: https://www.socialjukebox.com/
Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):
Business Beatitude the Book
Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!
TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!
Reserve My Copy and My 25% Discount

Dec 4, 2025 • 38min
Dan Anderson with ReliabilityX
Industrial Talk is talking to Dan Anderson, Director of Business Development at ReliabilityX about "Asset management and Reliability best practices".
Scott Mackenzie hosts an industrial podcast featuring Dan Anderson, a reliability and asset management expert. Dan discusses the importance of integrating asset management and maintenance reliability practices within organizations. He emphasizes the need for a high-level policy and strategic asset management plan (SAMP) to drive these efforts. Dan highlights the benefits of proactive maintenance, citing a case study where a company saved significant costs by implementing best practices. He also stresses the importance of top-down management commitment and continuous reassessment to sustain these improvements. Dan provides contact information for further discussions on these topics.
Action Items
[ ] Reach out to Dan Anderson at ReliabilityX to further discuss reliability and asset management best practices for the organization.[ ] Conduct a loss analysis to quantify the financial impact of downtime and short/stop times on production[ ] Develop a business case to justify investment in reliability improvement initiatives like planners, reliability engineers, and predictive maintenance technologies
Outline
Introduction and Welcome to Industrial Talk Podcast
Scott MacKenzie welcomes listeners to the Industrial Talk Podcast, emphasizing its focus on industry professionals and their innovations.Scott introduces Dan Anderson, highlighting his expertise in asset management, reliability, and his role as the chairman of the board of SMRP.Scott praises Dan's insights and passion for reliability and asset management, describing him as a delightful and knowledgeable individual.Scott mentions upcoming events, including Power Gen in January, MD&M West in February, and Accelerate with Fluke Reliability in March, encouraging listeners to attend.
Upcoming Events and Their Importance
Scott discusses Power Gen, emphasizing its relevance to the power industry and its location in San Antonio, Texas.Scott highlights MD&M West, focusing on its significance for the manufacturing and med tech sectors and his excitement about broadcasting from the event.Scott talks about Accelerate with Fluke Reliability, praising its user conference and encouraging listeners to attend if they are interested in asset management and maintenance.Scott introduces the Barcelona Cyber Security Congress, emphasizing its importance for cyber security and digitalization in the industry.
Introduction of Dan Anderson and His Background
Scott reintroduces Dan Anderson, emphasizing his expertise in asset management and reliability.Dan provides a brief background, mentioning his role as the Director of Business Development at ReliabilityX and his position as the chairman of the board of SMRP.Scott and Dan discuss the importance of the SMRP annual conference and the positive interactions they had there.Dan shares his experience of dressing up for the SMRP annual conference, highlighting the professional atmosphere.
Differences Between Asset Management and Reliability
Dan explains the differences between asset management and reliability, noting that asset management is more strategic and driven by executive leadership.Dan describes the importance of a policy and a strategic asset management plan (SAMP) in asset management.Dan contrasts this with reliability, which involves day-to-day maintenance and proactive measures to ensure equipment is running smoothly.Scott and Dan discuss the importance of having a policy that is well-thought-out and not overly complex.
Best Practices for Reliability and Asset Management
Dan shares insights from Bruce Western at PGT Windows, who implemented best practices in asset management and reliability.Dan explains the process of developing a policy and a strategic asset management plan, emphasizing the importance of executive leadership.Dan discusses the need for a business case to justify investments in reliability and asset management, using examples of cost savings from reduced downtime and overtime expenses.Scott and Dan talk about the challenges of sustaining these practices over time and the importance of top-down management commitment.
Challenges and Solutions in Implementing Best Practices
Scott and Dan discuss the challenges of changing organizational culture to be more proactive and less reactive.Dan emphasizes the importance of change management and the need to reward proactive behaviors to sustain best practices.Scott shares an example of a company with unused thermography equipment, highlighting the need for proper implementation and execution.Dan explains the financial benefits of reliability and asset management, especially for companies operating at full capacity.
Engaging with ReliabilityX for Improvement
Scott poses a challenge to Dan about how to sustain reliability and asset management practices over time.Dan suggests starting with education and assessments to develop a business case and understand the organization's current state.Dan explains the importance of reassessments and re-energizing the workforce to maintain best practices.Scott and Dan discuss the role of third-party consultants like ReliabilityX in providing ongoing support and training.
Final Thoughts and Contact Information
Scott and Dan wrap up the conversation, emphasizing the importance of proactive maintenance and asset management.Dan provides his contact information, encouraging listeners to reach out to him for further discussions.Scott thanks Dan for his insights and encourages listeners to reach out to ReliabilityX for their expertise.Scott promotes other podcasts in the Industrial Talk Podcast Network, including Ask Molly and the Business Beatitudes Podcast.
If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.
Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!
DAN ANDERSON'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/danandersonlinkedinprofile/
Company LinkedIn: https://www.linkedin.com/company/reliabilityx/posts/?feedView=all
Company Website: https://reliabilityx.com/
PODCAST VIDEO:
https://youtu.be/P7ZvCLkrEX4
THE STRATEGIC REASON "WHY YOU NEED TO PODCAST":
OTHER GREAT INDUSTRIAL RESOURCES:
NEOM: https://www.neom.com/en-us
Hexagon: https://hexagon.com/
Arduino: https://www.arduino.cc/
Fictiv: https://www.fictiv.com/
Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html
Industrial Marketing Solutions: https://industrialtalk.com/industrial-marketing/
Industrial Academy: https://industrialtalk.com/industrial-academy/
Industrial Dojo: https://industrialtalk.com/industrial_dojo/
We the 15: https://www.wethe15.org/
YOUR INDUSTRIAL DIGITAL TOOLBOX:
LifterLMS: Get One Month Free for $1 – https://lifterlms.com/
Active Campaign: Active Campaign Link
Social Jukebox: https://www.socialjukebox.com/
Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):
Business Beatitude the Book
Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!
TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!
Reserve My Copy and My 25% Discount

9 snips
Dec 2, 2025 • 23min
Greg Raglin and Bill Broderick with AssetWatch
Greg Raglin, a solutions architect at AssetWatch, and Bill Broderick, a vibration analyst, delve into the evolution of predictive maintenance. They emphasize the synergy of AI and human expertise in minimizing false alarms and enhancing asset reliability. The duo shares insights on integrating condition-based monitoring with actionable data analytics, as well as future plans for expanding sensor modalities. With a focus on custom solutions and robust client engagement, they outline how to drive effective predictive maintenance outcomes and value.

Nov 25, 2025 • 31min
Jay Limburn with Ataccama
Industrial Talk is talking to Jay Limburn, Chief Product Officer at Ataccama about "Unleashing the power of data for operational excellence".
Scott Mackenzie hosts the Industrial Talk Podcast, featuring industry professionals like Jay Limburn from Ataccama, who discusses the importance of data trust and AI initiatives. Atacama's platform helps organizations integrate and enrich data from various sources, providing a unified view and a trust score to ensure data reliability. This is crucial for AI and automation, which are essential for business efficiency and competitive advantage. Upcoming events include Power Gen in January and M D and M West in February. The conversation emphasizes the need for clean data to support AI and automation, which is vital for resilient businesses.
Action Items
[ ] Reach out to Jay Limburn on LinkedIn to learn more about Atacama's solutions.[ ] Visit the Atacama website at atacama.com to explore their data trust platform.
Outline
Introduction to Industrial Talk Podcast
Scott MacKenzie welcomes industry professionals and stresses the importance of storytelling to inspire the next generation of industrial leaders.Scott highlights the excitement in the industry and the need for advocates to share their stories.Scott introduces Jay Limburn from Atacama, focusing on the importance of data and the role of companies like Atacama in data insights.
Announcements and Upcoming Events
Scott announces two new podcasts: "Ask Molly" and "The Business Beatitudes.""Ask Molly" features Scott's daughter Molly, who helps him with marketing challenges."The Business Beatitudes" focuses on seven components of success in industry, emphasizing virtues like humility and selflessness.Scott mentions upcoming events: Power Gen in January and M D and M West in February, highlighting the importance of power generation and manufacturing.
Introduction of Jay Limburn and Atacama
Scott introduces Jay Limburn, Chief Product Officer at Atacama, and discusses the importance of data in the industry.Jay explains Atacama's focus on Data Trust, which involves giving meaning to data to make better decisions.Jay shares his 25-year background in data and AI, emphasizing the importance of data in AI initiatives.Scott and Jay discuss the challenges of data cleanliness and the importance of a solid data foundation for AI success.
Challenges of Legacy Systems and Data Integration
Scott and Jay discuss the challenges of integrating legacy systems with modern data sources.Jay explains how Atacama connects to various data sources, enriches metadata, and provides data quality and observability.Jay emphasizes the importance of having a unified view of data from different sources to support AI initiatives.Scott and Jay discuss the human aspect of data management and the need for trust in data to drive automation and efficiency.
Trust and Quality in Data
Jay explains the concept of a trust score, which measures the reliability of data, and how it can be configured based on industry standards.Scott and Jay discuss the importance of trust in data for decision-making and the impact of data quality on business processes.Jay highlights the role of anomaly detection and auto-correction in maintaining data quality.Scott and Jay discuss the importance of trust in data for automation and the competitive advantage it provides.
Evolution of Data and Change Management
Scott and Jay discuss the dynamic nature of data and the need for continuous data management.Jay explains how Atacama's Data Trust Index helps organizations evolve their data usage and trust over time.Scott and Jay discuss the importance of change management in incorporating new data sources and maintaining data quality.Jay emphasizes the role of automation in data management and the need for consistent data programs as data volumes increase.
Impact of Data on Business Efficiency
Scott and Jay discuss the impact of data on business efficiency and the importance of trust in data for decision-making.Jay explains how Atacama's platform helps organizations automate data management processes and improve data quality.Scott and Jay discuss the competitive advantage of having trusted data and the importance of data innovation in AI and analytics.Jay emphasizes the role of data in driving business efficiency and the need for a data-driven culture in organizations.
Future of Data and AI
Scott and Jay discuss the future of data and AI, emphasizing the importance of getting data right for successful AI initiatives.Jay explains how data-driven AI will lead to successful automation and lower costs in manufacturing.Scott and Jay discuss the role of AI in augmenting human capabilities and the importance of a human-in-the-loop approach.Jay emphasizes the need for a solid data foundation to support AI and automation initiatives.
Conclusion and Contact Information
Scott thanks Jay for the insightful conversation and emphasizes the importance of data in creating resilient businesses.Jay provides contact information for Atacama and encourages listeners to reach out for more information.Scott encourages listeners to visit industrialtalk.com for more resources and to connect with Jay on LinkedIn.Scott wraps up the podcast, emphasizing the importance of storytelling and inspiring the next generation of industrial leaders.
If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.
Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!
JAY LIMBURN'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/jaylimburn/
Company LinkedIn: https://www.linkedin.com/company/ataccama/
Company Website: https://www.ataccama.com/
PODCAST VIDEO:
https://youtu.be/rcCyszD2RLg
THE STRATEGIC REASON "WHY YOU NEED TO PODCAST":
OTHER GREAT INDUSTRIAL RESOURCES:
NEOM: https://www.neom.com/en-us
Hexagon: https://hexagon.com/
Arduino: https://www.arduino.cc/
Fictiv: https://www.fictiv.com/
Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html
Industrial Marketing Solutions: https://industrialtalk.com/industrial-marketing/
Industrial Academy: https://industrialtalk.com/industrial-academy/
Industrial Dojo: https://industrialtalk.com/industrial_dojo/
We the 15: https://www.wethe15.org/
YOUR INDUSTRIAL DIGITAL TOOLBOX:
LifterLMS: Get One Month Free for $1 – https://lifterlms.com/
Active Campaign: Active Campaign Link
Social Jukebox: https://www.socialjukebox.com/
Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):
Business Beatitude the Book
Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!
TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!
Reserve My Copy and My 25% Discount
Nov 21, 2025 • 51min
Does Email Marketing Work? Molly Finch and Scott MacKenzie
Scott MacKenzie and his daughter Molly discuss the challenges and strategies of email marketing in the industrial sector. Scott expresses frustration with traditional email campaigns, noting that they often go unread. Molly emphasizes the importance of owning email lists and using personalized, non-AI-generated content to build trust and engagement. They highlight the need for relatable, human-centered emails that provide genuine value. Molly suggests assessing effective emails, using personal language, and avoiding AI-generated images. They also discuss the potential of sending emails on weekends to avoid workplace distractions. The conversation underscores the need for innovative, human-focused marketing strategies.
Action Items
[ ] @Scott MacKenzie - Assess the emails you receive and analyze what makes you click on them.[ ] @Scott MacKenzie - Write down the words and email structures that appeal to you and incorporate them into your own email copy.[ ] @Scott MacKenzie - Consider sending some emails on weekends when your audience may have more time to engage, but ensure the content is genuinely helpful.[ ] Avoid using AI-generated images and language in your email campaigns, and focus on maintaining your unique brand voice.[ ] Shift your mindset to approach email marketing as a long-term strategy focused on helping your audience, rather than just driving metrics.
Outline
Introduction to the Podcast and Its Purpose
Scott MacKenzie introduces the podcast, emphasizing its focus on marketing and sales challenges in the industry.Scott mentions his background, including taking a company public, retiring, and starting an industrial maintenance company.He highlights the importance of young thinking in marketing and introduces his daughter, Molly Finch, as a key contributor to the podcast.Scott discusses the iterative process of developing the podcast and the initial focus on email marketing.
Challenges with Email Marketing
Scott expresses frustration with the effectiveness of email campaigns, noting that people often scroll through emails without reading them.He shares his experience of creating email campaigns and the minimal impact they seem to have.Scott poses the question of how to make email marketing more effective and mentions Molly's insights.The conversation shifts to the importance of telling a company's story effectively and using available tools to succeed.
The Role of Social Platforms in Marketing
Scott questions the effectiveness of LinkedIn for small to midsize businesses and explores other platforms like TikTok and Instagram.He acknowledges that LinkedIn appeals more to older demographics and wonders about the relevance of other platforms for young talent.Scott emphasizes the need for a balanced approach to social media, considering both traditional and emerging platforms.He invites listeners to join the journey of developing the podcast and learning about marketing strategies.
Molly's Perspective on Email Marketing
Molly joins the conversation, discussing the importance of email marketing despite its age.She highlights the need to add to subscriber lists and the common issue of receiving emails that are not valuable.Molly and Scott discuss the challenges of long, paragraph-form emails and the preference for bullet points.They explore the impact of AI on email marketing, including the use of AI-generated images and language.
Balancing AI and Human Touch in Email Campaigns
Molly emphasizes the importance of owning the email list and having control over what is sent to subscribers.She discusses the potential drawbacks of relying too heavily on AI, such as losing the unique voice of the business.Scott and Molly agree on the need for emails to be relatable and human, avoiding AI-generated content.They discuss the importance of being genuine and providing value in emails, rather than just using them for tracking metrics.
Strategies for Effective Email Campaigns
Molly suggests taking stock of the emails that are opened and analyzing what makes them effective.She advises against relying solely on AI and emphasizes the importance of personal touch in emails.Scott and Molly discuss the role of outbound links in emails and the potential impact of tracking engagement.They explore the idea of sending emails at consistent times to build trust and recognition with subscribers.
The Importance of Consistency and Relevance
Molly stresses the need for consistent and relevant content in email campaigns.She suggests testing different approaches to see what works best for the audience.Scott and Molly discuss the importance of being top of mind for subscribers and the potential benefits of sending emails on weekends.They agree on the need for a long-term strategy that focuses on building relationships with subscribers.
Final Thoughts and Next Steps
Molly provides practical advice for improving email campaigns, including assessing what makes emails effective and using personal language.She emphasizes the importance of staying away from AI-generated content and maintaining a unique voice.Scott and Molly discuss the potential for future conversations on topics like webinars and social media platforms.Scott concludes the conversation by expressing his enthusiasm for the podcast and the opportunity to help listeners succeed.
If interested in being on the Industrial Talk show, simply contact us and let's have a quick conversation.
Finally, get your exclusive free access to the Industrial Academy and a series on “Why You Need To Podcast” for Greater Success in 2025. All links designed for keeping you current in this rapidly changing Industrial Market. Learn! Grow! Enjoy!
MOLLY FINCH'S CONTACT INFORMATION:
Personal LinkedIn: https://www.linkedin.com/in/molly-finch-mba/
PODCAST VIDEO:
https://youtu.be/bNdZD8pqHj8
THE STRATEGIC REASON "WHY YOU NEED TO PODCAST":
OTHER GREAT INDUSTRIAL RESOURCES:
NEOM: https://www.neom.com/en-us
Hexagon: https://hexagon.com/
Arduino: https://www.arduino.cc/
Fictiv: https://www.fictiv.com/
Hitachi Vantara: https://www.hitachivantara.com/en-us/home.html
Industrial Marketing Solutions: https://industrialtalk.com/industrial-marketing/
Industrial Academy: https://industrialtalk.com/industrial-academy/
Industrial Dojo: https://industrialtalk.com/industrial_dojo/
We the 15: https://www.wethe15.org/
YOUR INDUSTRIAL DIGITAL TOOLBOX:
LifterLMS: Get One Month Free for $1 – https://lifterlms.com/
Active Campaign: Active Campaign Link
Social Jukebox: https://www.socialjukebox.com/
Industrial Academy (One Month Free Access And One Free License For Future Industrial Leader):
Business Beatitude the Book
Do you desire a more joy-filled, deeply-enduring sense of accomplishment and success? Live your business the way you want to live with the BUSINESS BEATITUDES...The Bridge connecting sacrifice to success. YOU NEED THE BUSINESS BEATITUDES!
TAP INTO YOUR INDUSTRIAL SOUL, RESERVE YOUR COPY NOW! BE BOLD. BE BRAVE. DARE GREATLY AND CHANGE THE WORLD. GET THE BUSINESS BEATITUDES!
Reserve My Copy and My 25% Discount


