Car Dealership Guy Podcast
Car Dealership Guy
The Car Dealership Guy Podcast Network is your front-row seat to the people, companies, and trends shaping the future of automotive retail—delivered across three focused formats:The Car Dealership Guy Podcast (Tuesdays & Thursdays)Hosted by Yossi Levi, these deep-dive interviews feature top dealers, operators, and innovators driving the industry forward.Daily Dealer Live (Mondays, Wednesdays & Fridays)Our live-streamed show, also released here in audio format, brings real-time news, sharp takes, and high-impact guests—think CNBC for car dealers.Industry SpotlightHosted by Sam D’Arc, this segment highlights standout dealerships and vendors with tactical insights and stories from the front lines.Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for highlights and behind-the-scenes content from every episode.
Episodes
Mentioned books
Jan 16, 2026 • 1h
Covideo Contest Finalists Revealed, Sita on Videos Driving Performance | Daily Dealer Live
Join Margaret Henney, VP of Marketing at Covideo with her extensive background in automotive video best practices, and Nino Sita, GM at Lindsay CDJR, a dealer executive committed to video utilization. They explore the secrets to creating impactful dealership videos, emphasizing personalization and strong calls to action. Nino shares how his 100% video approach has led to incredible boosts in sales contacts and close rates. They also highlight finalists from the Dealer Video Challenge, showcasing innovative video techniques in the automotive industry.
8 snips
Jan 15, 2026 • 42min
The Next Frontier for Dealership Service Phone Lines (+ The Hours Saved Using It) | Pre-NADA AI #3
Chris Murphy, General Manager at Volkswagen of Oakland, and Monik Pamecha, Co-founder of Toma, dive into the revolution of AI in dealership phone systems. They discuss how AI is not just replacing mundane tasks but reshaping team dynamics by reallocating human talent to important in-store interactions. Monik explains Toma’s ability to book 70% of routine service calls autonomously, while Chris shares how AI saves advisors precious hours. Together, they highlight the need for GMs to manage AI as they do their team, ensuring accountability and enhancing customer service standards.
Jan 14, 2026 • 60min
Horner on Used Strategy, Riley on Loyalty | Daily Dealer Live
Doug Horner, General Sales Manager at Mercedes-Benz of North Olmsted, shares insights on the power of social media in driving car sales and strategies for acquiring used inventory efficiently. He emphasizes a hands-on approach to building a digital marketing team and adapting to competition from big players like Carvana. Jameson Riley, General Manager at Riley Volvo and part of a third-generation family dealership, discusses innovative membership models enhancing customer loyalty and streamlining service processes, backed by technology improvements that have boosted satisfaction and profits.
Jan 13, 2026 • 51min
"Fair Doesn't Mean Equal": How Spitzer Autoworld Doubled in 5 Years (+ Tools They Used To Do It) | Andrew Spitzer, COO of Spitzer Autoworld
Andrew Spitzer, a fourth-generation dealer and COO of Spitzer Autoworld, discusses his family's incredible journey in the auto industry. He shares unique insights into their growth strategy of doubling rooftops while enforcing a ban on AirPods to enhance showroom etiquette. Spitzer highlights the role of AI in driving high-touch customer service and their innovative 'Elite 8' meritocracy. He also sheds light on the importance of service retention and cultural practices, all while preparing for a future focused on personal connections and expense management.
12 snips
Jan 12, 2026 • 1h 10min
Hill on Sales Process, Thomas on 2026 Predictions, Smith on Mystery Shopping | Daily Dealer Live
Stephen Hill, Managing Partner at Oaks Auto Inc., shares insights on enhancing sales processes and frictionless pricing that skyrocketed dealership growth. Dave Thomas, Director of Content Marketing at CDK Global, unveils industry predictions for 2025, emphasizing AI adoption and improving buyer experiences. Greg Smith, VP of Operations at Levin's Automotive Group, discusses the importance of outcome-driven leadership and monthly mystery shopping to enforce effective processes. Together, they explore innovative strategies to navigate the evolving automotive landscape.
Jan 9, 2026 • 41min
Fixed Ops Friday: David Cerqueira, Danny Negalha | Daily Dealer Live
David Cerqueira, Service Director at Benzel-Busch Motor Car, and Danny Negalha, Corporate Fixed Ops Director at McGovern Automotive Group, share insightful strategies from the automotive world. They discuss the significance of connected car leads, achieving 20% conversion for express service appointments, and enhancing customer trust through video MPIs. Danny highlights the importance of technician retention and innovative technologies like Ryotech robots for boosting efficiency. Their commitment to education and automation sets a new standard in fixed operations.
Jan 8, 2026 • 32min
The Time-to-Sale Problem Dealers Are Dying to Fix (and Who's Figured it out) | Pre-NADA AI Spotlight #2 | Sanjay Varnwal, Co-Founder & CEO at Spyne.ai
Sanjay Varnwal, Co-Founder & CEO of Spyne.ai, shares insights on AI's role in automotive dealerships. With a background at OYO and Amazon, he dives into real implementations of AI for faster merchandising and lead handling. The discussion highlights the critical need for scalable customer engagement over just lead generation. Sanjay also touches on the speed of AI developments, the effectiveness of voice tech, and the importance of data security. Transforming the dealer experience, Spyne connects technology with real-world dealership needs.
Jan 7, 2026 • 59min
Burnett on Ford 2.0 Launch, Lasky on Honing F&I Process | Daily Dealer Live
JB Burnett, Executive GM at Preston Automotive Group, reveals insights on the Ford Signature 2.0 launch, highlighting a tech-first showroom design and the benefits of a near-paperless transaction process. He shares impressive metrics showing increased finance averages and customer service innovations. Justin Lasky, Business Manager at Lexus of North Hills, discusses his success in F&I operations, emphasizing the importance of sales-floor involvement and robust lender relationships while addressing fraud risks in the industry.
Jan 6, 2026 • 31min
The Margin Problem Dealers Rarely Audit: Credit Cards (And 3 Practical Fixes) | Eric Cohen, CEO at Merchant Advocate
In this insightful discussion, Eric Cohen, CEO of Merchant Advocate, dives into the often-overlooked world of credit card processing costs for dealerships. With decades of experience, he reveals that 60–70% of dealers are overpaying and explains which fees are actually negotiable. Eric shares effective strategies to audit statements, uncover hidden charges, and reclaim margins without sacrificing growth. He emphasizes the importance of transparent practices and offers concrete steps for dealers to keep costs in check.
Jan 5, 2026 • 1h 12min
Pharr on Recruiting, Ferri on Inbound Challenges, Westrum on Team Dev | Daily Dealer Live
Scott Pharr, COO at P4 Automotive, shares insights on preserving culture during rapid growth and highlights the challenges of hiring quality sales managers. Stephane Ferri, CEO of Car Wars, explores how dealerships neglect phone calls and advocates for conversational AI to enhance customer engagement and boost sales. Micah Westrum, GM at Ramsey Mazda, discusses implementing AI for service efficiency and the importance of one-on-one training to improve fixed operations. Together, they tackle pressing industry challenges with innovative solutions.
