

KaiNexus: Continuous Improvement, Leadership, and More
KaiNexus
We deliver practical insights and real-world strategies for Lean, Six Sigma, and Operational Excellence. Through lessons from KaiNexus webinars and conversations with customers, improvement leaders, and team members, each episode explores what it takes to build a resilient culture of Continuous Improvement. Learn how organizations engage employees, strengthen problem-solving capability, and sustain meaningful operational results across industries. Whether you're new to CI or leading major transformation, this podcast offers tools and perspectives you can put to work immediately.
Episodes
Mentioned books

Aug 3, 2016 • 7min
Changing Medical Culture
See https://blog.kainexus.com/continuous-improvement/a-call-for-a-fundamental-change-to-our-medical-culture

Jul 27, 2016 • 58min
Strategy Deployment & Lean
Presented by Mark Graban on July 27, 2016 from 1:00 - 2:00 pm EDT
In this webinar, you will learn:
How organizations use Strategy Deployment (or Hoshin Planning) to create alignment and focus
The iterative PDSA-based cycles of this management approach
Four key hypotheses that senior leaders make during the annual cycles and ongoing reviews
How KaiNexus can support these methods to better create alignment and give better visibility around goals, actions, and progress

Jul 17, 2016 • 8min
Everyday Examples of the 8 Wastes of Lean
Read by Jeff Roussel, VP of Sales: If you are striving to become a Lean organization, waste elimination is probably near the top of your list. In fact, Lean practitioners have identified very specific types of waste, known collectively as the 8 Wastes of Lean. Certain types of waste are really easy to spot and fix, while others can remain unnoticed. We thought it might be helpful to share some practical examples of how each type of waste occurs in business and in the larger world.

Jun 28, 2016 • 59min
Mark Jaben, Brain Science and Change
A KaiNexus Webinar by Mark Jaben, MD. Hosted by Mark Graban on June 28, 2016.
The Science Behind Resistance to Change:
What the Research Says & How it Helps You
June 28 from 1:00 - 2:00 pm EDT
In this webinar, you will learn:
How people form opinions about the validity of continuous improvement
The neuroscience behind why it's so hard to change minds
Why simply getting "buy-in" doesn't always work
What you need to do to sway opinions, increase engagement, and spread improvement
About the Host:
Dr. Mark Jaban is an Emergency Physician with over 25 years of clinical experience. His initial immersion into Lean came in 2008 when he had the opportunity to test Lean methodology while leading implementation efforts at a hospital in New Zealand. Observing successes and struggles as he continued to observe these concepts led Mark to delve further into why this stuff works.
Mark has written extensively about what it really takes to engage people in change efforts and has presented internationally on these topics.

Jun 26, 2016 • 40min
Reflections on the Lean Healthcare Transformation Summit
A discussion between Mark Graban, Dr. Greg Jacobson, and Jeff Roussel from KaiNexus, sharing reflections on the recent Lean Healthcare Transformation Summit in Florida.

Jun 20, 2016 • 35min
Ask Us Anything Episode #8, Graban & Jacobson
In episode #8 of our series, Greg Jacobson, MD & Mark Graban talk about topics including:
- Who were you rooting for in the NBA Finals? (fun topic to get started)
- What are the ultimate challenges to have a successful Lean Journey?
- How is the deployment approach different for a transformational change vs incremental change?
- To influence change in a hierarchical organization like government, where in the org chart should the continuous improvement team sit?
- What is the best means of assessing employee engagement levels in organizations?
- if your department is spending 90% of its time "keeping the lights on", how do you start a continuous improvement culture so that you can reduce it to less than 80%
- What is the most effective way to implement a daily lean management system?
- Does Lean drive supply chain excellence?

Jun 5, 2016 • 5min
How Toyota Memorial Hospital in Japan Does Electronic
My friend and fellow blogger Katie Anderson had a chance to actually visit the gemba at Toyota Memorial Hospital. See her blog post thatâs part of her series: Japan Gemba Visit: Toyota Memorial Hospital â Part 4: Set challenging goals & engage patients and staff in continuous improvement.

May 25, 2016 • 32min
Ask Us Anything! Episode #7
In episode #7 of our series, Greg & Mark talk about:
- Lean and Kaizen in manufacturing vs other settings, such as retail and healthcare
- How to help leaders change their behaviors and managerial approaches when it's out of sync with Lean?
- How does pointing fingers and blaming affect morale?
- What's the role of Change Management?
See more webinars at http://www.kainexus.com/webinars

May 17, 2016 • 1h 1min
Creating a Lean Foundation for Innovation in Profession
Presented by Karen Skinner & David Skinner, Hosted by KaiNexus & Mark Graban on May 17, 2016
Learn more at http://www.kainexus.com/webinars
In this webinar, you will learn:
Trends in service delivery innovation for professional service firms
How Lean can support critical innovations in pricing, project management, and knowledge management
How a culture of continuous improvement can support innovation
Where to start and how to avoid typical pitfalls
Join us as we talk to Karen Dunn Skinner and David Skinner of Gimbal about how they’re using LeanLegal™ to create a foundation for performance excellence in law firms and legal departments. Using the legal industry as a case study, we’ll discuss how you can use Lean to create a strong base for change. We’ll talk about some of the problems Gimbal’s clients have encountered implementing Lean and process improvement, and conclude with a discussion of some of the possible ways forward for organizations embarking on a Lean initiative.

Apr 21, 2016 • 1h 1min
A Lean Management System Supported By KaiNexus
In this webinar, you will learn:
The value of a "behavior based," rather than "tools based," management system
The ideal Lean behaviors that drive sustainable results
How to find balance between enterprise alignment, continuous improvement, and cultural enablement - and the Lean behaviors that drive all three
How to develop scientific thinking through the Toyota Kata approach, and how this leads to the ideal behaviors
How the KaiNexus platform supports this management system through strategy deployment, virtual huddle boards, and Kata


