

KaiNexus: Continuous Improvement, Leadership, and More
KaiNexus
We deliver practical insights and real-world strategies for Lean, Six Sigma, and Operational Excellence. Through lessons from KaiNexus webinars and conversations with customers, improvement leaders, and team members, each episode explores what it takes to build a resilient culture of Continuous Improvement. Learn how organizations engage employees, strengthen problem-solving capability, and sustain meaningful operational results across industries. Whether you're new to CI or leading major transformation, this podcast offers tools and perspectives you can put to work immediately.
Episodes
Mentioned books

Aug 14, 2020 • 1h 1min
Panel Discussion: Sharing Our Visions and Voices to #RootCauseRacism
View and more resources: https://info.kainexus.com/continuous-improvement/sharing-our-visions-and-voices-to-rootcauseracism/webinar/signup
Presented by Deondra Wardelle and a panel that includes the original founders of The Women in Lean:
Karyn Ross
Crystal Y. Davis
Dorsey Sherman
Have you been listening to the heartbeat of what’s going on in the world? Activists are calling for an end to systemic racism and social injustice. There’s an urgent demand for change. Have you been wondering how you can become more involved?
Starting on August 8, 2020, you’ll have the chance to join Deondra R. Wardelle and her network of colleagues from the continuous improvement community and other industries, as they present an insightful week-long series of blog articles at LeanBlog.org.
Join us for the online series called “Sharing Our Visions and Voices to #RootCauseRacism.” Experience the dynamic and heart-felt writing of our bloggers, as they provide you with tangible anti-racism countermeasures. Experience the feeling of empowerment, as they share specific actions that you can implement within your own circle of influence.
As a grand finale to our blog series, you’re also invited to attend a webinar panel discussion on Friday, August 14, at 1pm EDT. Our discussion panelists include Karyn Ross, Crystal Davis, and Dorsey Sherman, original founders of The Women in Lean. These continuous improvement experts will answer questions and spotlight key points about the anti-racism calls to action that were shared earlier in our blog series.
Don’t miss this opportunity to make significant change in your own community. Register today for “Sharing our Visions and Voices to #RootCauseRacism.”

Aug 12, 2020 • 22min
Panel Preview: Sharing Our Visions and Voices to #RootCauseRacism
Register: https://info.kainexus.com/continuous-improvement/sharing-our-visions-and-voices-to-rootcauseracism/webinar/signup
Mark Graban is joined by Deondra R. Wardelle to preview the special panel discussion that will take place on Friday, August 14th.
Presented by Deondra Wardelle and a panel that includes the original founders of The Women in Lean:
Karyn Ross
Crystal Y. Davis
Dorsey Sherman
Have you been listening to the heartbeat of what’s going on in the world? Activists are calling for an end to systemic racism and social injustice. There’s an urgent demand for change. Have you been wondering how you can become more involved?
Starting on August 8, 2020, you’ll have the chance to join Deondra R. Wardelle and her network of colleagues from the continuous improvement community and other industries, as they present an insightful week-long series of blog articles at LeanBlog.org.
Join us for the online series called “Sharing Our Visions and Voices to #RootCauseRacism.” Experience the dynamic and heart-felt writing of our bloggers, as they provide you with tangible anti-racism countermeasures. Experience the feeling of empowerment, as they share specific actions that you can implement within your own circle of influence.
As a grand finale to our blog series, you’re also invited to attend a webinar panel discussion on Friday, August 14, at 1pm EDT. Our discussion panelists include Karyn Ross, Crystal Davis, and Dorsey Sherman, original founders of The Women in Lean. These continuous improvement experts will answer questions and spotlight key points about the anti-racism calls to action that were shared earlier in our blog series.
Don’t miss this opportunity to make significant change in your own community. Register today for “Sharing our Visions and Voices to #RootCauseRacism.”

Aug 11, 2020 • 1h 1min
Webinar Recording: Avoiding Common Pitfalls in the DMAIC Methodology
View slides and recording: https://info.kainexus.com/improvement-disciplines/six-sigma/dmaic/common-pitfalls-in-the-dmaic/webinar/signup
How to Avoid Common Pitfalls in the DMAIC Methodology
August 11 from 1:00 - 2:00 pm EDT
Presented by Simon De Castro, MS
In this webinar, you will:
Understand common pitfalls that can happen in the implementation of a DMAIC project
Listen to examples of some of these mistakes
Learn about what to do to avoid these problems
Simon De Castro is a Lean Six Sigma Black Belt with Texas Health Resources. He is also certified as a coach and as a Change Management Practitioner.
He has more than 25 years of experience, 17 of them working in Lean Six Sigma managerial roles in companies like Sara Lee, Johnson & Johnson, and since 2017, at Texas Health Resources, where he has worked on the design, implementation, and maintenance of KaiNexus.
In his continuous improvement journey, Simon has accumulated a great deal of experience in the design and delivery of Lean Six Sigma content and has coached more than 300 yellow and green belt projects to successful completion.

Aug 7, 2020 • 7min
Preview: How to Avoid Common Pitfalls in the DMAIC Methodology
To register https://info.kainexus.com/improvement-disciplines/six-sigma/dmaic/common-pitfalls-in-the-dmaic/webinar/signup
This is a preview of a webinar that Simon De Castro will be presenting on August 11:
"Preview: How to Avoid Common Pitfalls in the DMAIC Methodology"
In this webinar, you will:
Understand common pitfalls that can happen in the implementation of a DMAIC project
Listen to examples of some of these mistakes
Learn about what to do to avoid these problems
Simon De Castro is a Lean Six Sigma Black Belt with Texas Health Resources. He is also certified as a coach and as a Change Management Practitioner.
He has more than 25 years of experience, 17 of them working in Lean Six Sigma managerial roles in companies like Sara Lee, Johnson & Johnson, and since 2017, at Texas Health Resources, where he has worked on the design, implementation, and maintenance of KaiNexus.
In his continuous improvement journey, Simon has accumulated a great deal of experience in the design and delivery of Lean Six Sigma content and has coached more than 300 yellow and green belt projects to successful completion.

Jul 23, 2020 • 1h 5min
Real Continuous Improvement in Virtual Workplaces 2: The Sequel [Full webinar]
https://info.kainexus.com/continuous-improvement/virtual-improvement-2/webinar/signup
Presented by
Crystal Y. Davis, The Lean Coach, Inc.
Karen Martin, TKMG, Inc.
Mike McGowan, Marietta Memorial Hospital
Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the Covid-19 pandemic?
Join us for our second virtual panel discussion on this topic, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era.
No slides, just tips and lessons learned from three experienced improvement facilitators and coaches.
Crystal Y. Davis, CLSSBB
Founder, CEO, and Principal Lean Practitioner @The Lean Coach, Inc
Crystal helps leaders create a culture of problem solvers allowing them to focus and deploy strategically. Specializing in the "Toyota Way" Lean model. Over 20 years of proven Lean experience in automotive, beverage and supply chain industries. STEM Industry focus. Client roster consists of Fortune 500/1000 Companies. Formally mentored by Toyota Senseis. Led companies to award-winning results, recognized for operational excellence at the "Lean Enterprise Institute Summit" and "Industry Week Best Plant".
Karen Martin
President TKMG Group & TKMG Academy
Karen is the President of TKMG, Inc., a global consulting firm that specializes in operational excellence, Lean management, and business performance improvement. They help their clients create strategies, operations, and work environments that drive profitability and growth, deliver exceptional customer value, and maximize human potential. She is also the Founder & President of a new online learning destination, TKMG Academy, Inc. They aim to be the premier online learning choice for business performance improvement, Lean management, and leadership development. Karen is the author or co-author of five business performance books, including two Shingo Award-winning books: The Outstanding Organization and Value Stream Mapping. Her latest, Clarity First, centers on her core belief that all success in life—both business and personal—is a result of operating with clarity.
Mike McGowan, LSSBB, MBOE
Director, Process Excellence at Marietta Memorial Hospital
Mike McGowan directs and oversees a team of Continuous Improvement specialists and works to apply lean thinking and tools to improve the current system. He was previously the Senior Director of Diagnostic Services for Memorial Health System. He has a Masters of Business in Operational Excellence degree from The Ohio State University.

Jul 21, 2020 • 7min
Preview: Real Continuous Improvement in Virtual Workplaces 2: The Sequel
Preview of a webinar panel discussion that will be held on Thursday July 23 at 1 PM.
Register in advance or view the recording afterward: https://info.kainexus.com/continuous-improvement/virtual-improvement-2/webinar/signup
Presented by
Crystal Y. Davis, The Lean Coach, Inc.
Karen Martin, TKMG, Inc.
Mike McGowan, Marietta Memorial Hospital
Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the Covid-19 pandemic?
Join us for our second virtual panel discussion on this topic, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era.
No slides, just tips and lessons learned from three experienced improvement facilitators and coaches.

Jul 9, 2020 • 1h 10min
Better Decision Making: Avoiding the Conclusion Trap and Other Pitfalls
Presented by Dan Markovitz, author of The Conclusion Trap, hosted by Mark Graban of KaiNexus
Organizations (and individuals) frequently struggle to make good decisions. They spend money, invest in new technology, and invest enormous amounts of time and effort reorganizing in fruitless efforts to solve thorny problems. Why?
Years of training and reinforcement in school and at work, time pressures and deadlines, and inherent psychological biases cause us to jump to conclusions before we even understand the problem we’re attempting to solve.
This workshop will help you make better decisions by eliminating that tendency. You’ll learn a powerful, four-step process that ensures you will deeply understand a problem before pursuing any given solution:
(1) gathering both facts and data, so you can accurately grasp the situation
(2) framing the problem, so you can avoid cognitive biases
(3) isolating contributing factors, so you can manage complex situations
(4) finding the root cause, so you can avoid ineffective band-aids
Dan's book The Conclusion Trap
Watch the episode of Bar Rescue that Dan references ($)
Read what happened to the bar Swanky Bubbles

Jun 22, 2020 • 8min
Preview: Better Decision Making: Avoiding the Conclusion Trap and Other Pitfalls
Mark Graban is joined by Dan Markovitz, as he gives a preview of his upcoming "virtual workshop."
To register: https://info.kainexus.com/continuous-improvement/better-decision-making/webinar/signup
We encourage you to attend and participate live, as this will be a very interactive session.
Dan's new book: The Conclusion Trap: Four Steps to Better Decisions -- https://amzn.to/3dmyk21

Jun 16, 2020 • 1h 2min
A TP3 Approach to Manage Manufacturing Competitiveness After the Pandemic
Slides and video recording: https://info.kainexus.com/continuous-improvement/manufacturing-after-a-pandemic/webinar/signup
Presented by
Roy Vasher, WHIN Education Consultant, Purdue University
Steve Dunlop, Managing Director of Dauch Center for DCMME & GSCMI
Ananth Iyer, Senior Associate Dean, Purdue University
Dr. Angus McLeod, VP of Coaching at AMA
Hosted and moderated by Mark Graban
This webinar is focused on manufacturing, but will have important lessons related to leadership and supply chain operations -- important issues in any industry these days.
Listen to a quick preview:
In this webinar, you'll learn:
How focusing on Technology, Product, People and Process (TP3)are key to holistic management of pandemics through to the New Normal
The role of Agility in keeping ahead of events
Why and how communication can create trust or lose trust
A psychological and work-culture ethos for opportunity, not threat
Why now is the time to shift focus from fire-fighting to strategy
How Infection control audit and measures leverage Value Stream Mapping (VSM) to reduce infection threats and helps us focus on efficacy enhancement, not just costs/wastes
Why investing in technology is immediately a more affordable and strategic advantage then it was before the pandemic
Why our multi-tasking tool helps during the pandemic and helps beyond the New Normal
Why re-shoring strategies now make even more sense than they did prior to the pandemic

Jun 4, 2020 • 1h 28min
Real Continuous Improvement in Virtual Workplaces [Webinar Recording]
https://info.kainexus.com/continuous-improvement/virtual-improvement/webinar/signup
Presented by
Chris Burnham, Continuous Improvement Program Manager at Wright Medical
Tyler Clements, Customer Experience Analyst, AcenTek
Mohamed Saleh, PhD, Founder & Principal, Vizibility llc
Are you now faced with the challenge of doing more improvement work in a virtual way, given the challenges of the COVID-19 pandemic?
Join us for a virtual panel discussion, hosted by KaiNexus and moderated by Mark Graban, with three improvement leaders who have recent experiences in this new era.


