KaiNexus: Continuous Improvement, Leadership, and More

This is a conversation moderated by Mark Graban, with Dr. Greg Jacobson (KaiNexus CEO) and Dr. Bahnsen Miller. From Greg's blog post about this discussion: I received an interesting call a few weeks back from Bahnsen Miller, MD. Bahnsen is an assistant professor of medicine at the University of Virginia Health System. He attended LSU School of Medicine and completed his residency training there. After residency training, he completed a quality improvement and patient safety fellowship at Our Lady of the Lake Regional Medical Center in Baton Rouge—this is where he learned about KaiNexus. Since then, Bahnsen has been working with residents and students on various quality improvement and patient safety initiatives. He asked me if I had ever thought of using KaiNexus to help train physicians during their medical school and/or residency periods. It brought back a flood of memories from how my “improvement story” began.

Register here: https://info.kainexus.com/continuous-improvement/six-weeks-to-success/webinar/signup   This video is a quick preview, with Mark Graban talking to Simon Murray about his webinar...   Six Weeks to Success: How to double your output and half your stress by using 6-week improvement cycles October 15 from 3:00 - 4:00 pm EDT   Presented by Simon Murray, Founder @Your Maintenance Coach   Ultimately the value of any trainer, coach or leader is in their ability to deliver fully implemented projects on time to budget.  So many things in our modern world make this a real challenge; from remote teams to disengaged staff and conflicting priorities there are obstacles every step of the way.  In this session Simon will share his learnings from adopting a 6 week project cycle in both his own business and with clients. This cycle has led to a massive increase in team engagement and also a surprising rise in completed works.  In addition to sharing the results Simon will walk attendees through all of the steps and templates that he has adapted from the software development industry to better support the CI program in any organization.

To view the slides or video: https://info.kainexus.com/continuous-improvement/culture-of-continuous-improvement/6-key-steps-to-create-a-culture-of-improvement/webinar/signup Presented by Scott Burgmeyer, Executive Director - IQC Companies, teams, and individuals work tirelessly to figure out how to change and build a culture focused on performance, improvement, and delivering excellence to the customer. During this session, we will explore methods to define and create a culture of improvement that can work in any organization. Learn and understand approaches for improvement. Discover best practice methods to improve how you improve. Identify key steps you can take to start on the journey now. Scott Burgmeyer Scott is the Executive Director of IQC and has worked and consulted in manufacturing, technology, education, and health care industries for over 30 years. In his professional career, he held roles such as QA Manager, CI Manager, Organizational Development, Human Resources, SVP Quality & Improvement, and Chief Improvement Officer. Scott is a lifelong learner, professor, speaker and author of multiple books, articles and journal publications. As a Master Black Belt and creator of The DMAIC Way®, his goal is for everyone to Make it Better! Make it Stick!

Register: https://info.kainexus.com/continuous-improvement/culture-of-continuous-improvement/6-key-steps-to-create-a-culture-of-improvement/webinar/signup   Presented by Scott Burgmeyer, Executive Director - IQC   In this preview, Scott is joined by Mark Graban of KaiNexus, to discuss his upcoming webinar.   Companies, teams, and individuals work tirelessly to figure out how to change and build a culture focused on performance, improvement, and delivering excellence to the customer. During this session, we will explore methods to define and create a culture of improvement that can work in any organization.  Learn and understand approaches for improvement. Discover best practice methods to improve how you improve. Identify key steps you can take to start on the journey now.  Scott is the Executive Director of IQC and has worked and consulted in manufacturing, technology, education, and health care industries for over 30 years. In his professional career, he held roles such as QA Manager, CI Manager, Organizational Development, Human Resources, SVP Quality & Improvement, and Chief Improvement Officer. Scott is a lifelong learner, professor, speaker and author of multiple books, articles and journal publications. As a Master Black Belt and creator of The DMAIC Way®, his goal is for everyone to Make it Better! Make it Stick!

See the recording here: https://info.kainexus.com/continuous-improvement/lean-and-ci-help-you-get-more-nimble-and-adaptive-in-a-pandemic/webinar/signup  Presented by John Toussaint, MD, Executive Chairman, Catalysis Skip Steward, MBA, Vice President and Chief Improvement Officer, Baptist Memorial Health Care Greg Jacobson, MD, CEO of KaiNexus Hosted by Mark Graban In this webinar, co-sponsored by KaiNexus and Lean Frontiers, you’ll hear an esteemed panel talk about how Lean and continuous improvement mindsets have served some healthcare organizations well during the pandemic. Learn how one such organization is “better because of the pandemic and continues to get better.” You’ll hear about organizations that have made a deeper commitment to their employees during these challenging times through no layoff / no furlough commitments. We’ll talk about that and we’ll answer live questions from the audience. Even though the panel consists of healthcare leaders, we know the lessons and ideas will be applicable to any sort of organization. 

Join us live, September 22, 2020 at 1 pm ET register here:  https://info.kainexus.com/continuous-improvement/lean-and-ci-help-you-get-more-nimble-and-adaptive-in-a-pandemic/webinar/signup  To be Presented by: John Toussaint, MD, Executive Chairman, Catalysis Skip Steward, MBA, Vice President and Chief Improvement Officer, Baptist Memorial Health Care Greg Jacobson, MD, CEO of KaiNexus Moderated by Mark Graban, KaiNexus In this webinar, co-sponsored by KaiNexus and Lean Frontiers, you’ll hear an esteemed panel talk about how Lean and continuous improvement mindsets have served some healthcare organizations well during the pandemic. Learn how one such organization is “better because of the pandemic and continues to get better.” You’ll hear about organizations that have made a deeper commitment to their employees during these challenging times through no layoff / no furlough commitments. We’ll talk about that and we’ll answer live questions from the audience. Even though the panel consists of healthcare leaders, we know the lessons and ideas will be applicable to any sort of organization. So, we hope you can join us!

Slides and the video recording: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/standard-work-for-frontline-leaders/webinar/signup Presented by Jen Ashley, Care Center Site Supervisor for Practice Design Didier Rabino, Client Advisor for Value Capture Leader standard work is an essential component in a lean environment. The fact is that using lean with processes without changing leadership principles and practices never goes well. Consequently, when leaders stick to their old ways the new lean processes will eventually break. Didier Rabino, Client Advisor at Value Capture and Jennifer Ashley, Site Supervisor Sutter Health will discuss “Leading with Respect: Standard Work for Frontline Leaders." They will share the concepts of frontline leader standard work and their practical applications. Learning Objectives: Explain the frontline leader's role and responsibilities Define processes and tools to support the frontline leader’s SW

Register to watch live or to see the recording: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/standard-work-for-frontline-leaders/webinar/signup Leading with Respect: Standard Work for Frontline Leaders September 15 from 1:00 - 2:00 pm EDT Presented by Jen Ashley, Care Center Site Supervisor for Practice Design Didier Rabino, Client Advisor for Value Capture Leader standard work is an essential component in a lean environment. The fact is that using lean with processes without changing leadership principles and practices never goes well. Consequently, when leaders stick to their old ways the new lean processes will eventually break. Didier Rabino, Client Advisor at Value Capture and Jennifer Ashley, Site Supervisor Sutter Health will discuss “Leading with Respect: Standard Work for Frontline Leaders." They will share the concepts of frontline leader standard work and their practical applications. Jennifer Ashley holds a Bachelor’s Degree and is a Care Center Site Supervisor for Practice Design. Jennifer joined Sutter Valley Medical Foundation in 2008. Her Sutter career path started as a Patient Service Representative then moved into a Patient Service Coordinator and is now leading a team on innovation for Practice Design and In Person Patient Flow.

Slides and more: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/leadership-behavior-strategies-in-healthcare/webinar/signup Presented by John Toussaint, MD, and Kim Barnas from Catalysis In this webinar, you will learn: A method for self-assessment of fundamental behavior How to use A3 format as a personal improvement plan This webinar serves as a bit of a preview of their upcoming book of the same title, due out September 1st -- pre-order now! The Panelists: John Toussaint, MD John is an Internist, former healthcare CEO and is one of the foremost figures in the adoption of organizational excellence principles in healthcare. He founded Catalysis anonprofit education institute in 2008. Catalysis has launched peer-to-peer learning networks, developed in-depth workshops, and created many products – including books, DVDs and webinars. Dr. Toussaint has written three books all of which have received the prestigious Shingo Research and Publication Award: 1) On the Mend 2) Potent Medicine 3) Management on the Mend. Kim Barnas, CEO of Catalysis Prior to her role at Catalysis, Kim served as a senior vice president for ThedaCare, and president of Appleton Medical Center and Theda Clark Medical Center. While in that role she enjoyed the opportunity to learn about LEAN and implement this work in hospital operations. The ThedaCare Improvement System (LEAN) path started in 2003, with value stream mapping followed by improvement events, and projects. She was involved in leading two of the initial value streams for OB and cancer services. In 2014, Kim authored a book titled Beyond Heroes, A Lean Management System for Healthcare, based on this journey. Kim has a Master of Science degree in Health Care Administration.

Preview of an upcoming webinar -- register: https://info.kainexus.com/continuous-improvement/continuous-improvement-leadership/leadership-behavior-strategies-in-healthcare/webinar/signup August 19 from 1:00 - 2:00 pm EDT Presented by John Toussaint, MD, and Kim Barnas from Catalysis In this webinar, you will learn: A method for self-assessment of fundamental behavior How to use A3 format as a personal improvement plan This webinar serves as a bit of a preview of their upcoming book of the same title, due out September 1st -- pre-order now!