

KaiNexus: Continuous Improvement, Leadership, and More
KaiNexus
We deliver practical insights and real-world strategies for Lean, Six Sigma, and Operational Excellence. Through lessons from KaiNexus webinars and conversations with customers, improvement leaders, and team members, each episode explores what it takes to build a resilient culture of Continuous Improvement. Learn how organizations engage employees, strengthen problem-solving capability, and sustain meaningful operational results across industries. Whether you're new to CI or leading major transformation, this podcast offers tools and perspectives you can put to work immediately.
Episodes
Mentioned books

Apr 11, 2022 • 1h 1min
Building a Learning Organization: Leadership Practices & Human Skills that Promote Learning
Presented by Sabrina Malter as part of the KaiNexus Continuous Improvement Webinar series.
For decades, executives and academics have talked about the need to build “learning organizations.” That sounds good, but what does it mean in a practical sense? How can leaders unveil the potential of their people and their organizations?
In this webinar, we will discuss:
Why we have to build a Learning Organization deliberately
Leadership practices to promote organizational learning
Human skills to promote organizational learning
Sabrina Malter is passionate about creating a work environment where everyone can bring their full self to work and make the boldest impact for the organization and beyond. She loves to challenge, encourage, and support organizations that embark on their learning and growth journey. Sabrina brings her passion to life as a Leadership and Learning Coach & Consultant at her own business, Unveil Business Consulting. She understands the power of Lean thinking in working towards her vision with a special expertise and skill in Kata Coaching, Leadership Development and Cultural Change. Sabrina’s 25 years of industry background brought her experience and expertise in Business Transformations, Organizational Development and Strategy Management. Her educational background includes a M.Sc. in Sustainability Management from The Open University, UK, as well as further study on Leading People Centered Change, Leadership Coaching, and Professional Resilience. Sabrina lives with her husband and two daughters in the south of Germany.

Apr 5, 2022 • 8min
Webinar Preview: Building a Learning Organization with Sabrina Malter
A preview of a podcast to be presented by Sabrina Malter on April 11, 2022.
Register to attend live or view the recording
"Building a Learning Organization: Leadership Practices & Human Skills that Promote Learning"
For decades, executives and academics have talked about the need to build “learning organizations.” That sounds good, but what does it mean in a practical sense? How can leaders unveil the potential of their people and their organizations?
In this webinar, we will discuss: Why we have to build a Learning Organization deliberately Leadership practices to promote organizational learning Human skills to promote organizational learning.
Why we have to build a Learning Organization deliberately
Leadership practices to promote organizational learning
Human skills to promote organizational learning
Note: The webinar will be presented live, in English, but a German language recording will also be made available a few days in advance. Q&A will also be conducted in English.
Sabrina Malter is passionate about creating a work environment where everyone can bring their full self to work and make the boldest impact for the organization and beyond. She loves to challenge, encourage, and support organizations that embark on their learning and growth journey.
Sabrina brings her passion to life as a Leadership and Learning Coach & Consultant at her own business, Unveil Business Consulting. She understands the power of Lean thinking in working towards her vision with a special expertise and skill in Kata Coaching, Leadership Development and Cultural Change.
Sabrina’s 25 years of industry background brought her experience and expertise in Business Transformations, Organizational Development and Strategy Management. Her educational background includes a M.Sc. in Sustainability Management from The Open University, UK, as well as further study on Leading People Centered Change, Leadership Coaching, and Professional Resilience.
Sabrina lives with her husband and two daughters in the south of Germany.
Connect with Sabrina on LinkedIn.

Mar 9, 2022 • 60min
[Webinar] Lean for Knowledge Workers (Kim Moscarda)
As presented by Kim Moscarda, Director at Moscarda Solutions on March 9
Slides and video can be found here: https://info.kainexus.com/continuous-improvement/lean-for-knowledge-workers/webinar/signup?hsLang=en
In this webinar, you'll get an insight into the application of Lean methodologies in a knowledge worker environment
Learning Objectives:
Learn how lean methodologies can be successfully applied to a knowledge worker environment
Learn from a case study about deployment approaches, challenges, and pitfalls
Explore the unique opportunities that knowledge worker organisations provide to us as lean practitioners
Kim has worked in the Energy industry for over 25 years as an individual contributor and leader across several disciplines, including continuous improvement, asset management and project management.
He is passionate about continuous improvement and believes strongly that Lean principles can be applied to any team in any industry to achieve high levels of performance. He also believes that effective leadership is essential for any organisation to transform its performance and he works with organisations to share his skills and knowledge to improve leadership capability and implement business improvement solutions.

Mar 3, 2022 • 7min
Webinar Preview: Lean for Knowledge Workers
A short discussion between host/moderator Mark Graban and our next webinar presenter, Kim Moscarda.
Lean for Knowledge Workers
March 9 from 11:00 am - 12:00 pm ET
REGISTER NOW
About Kim:
Kim has worked in the Energy industry for over 25 years as an individual contributor and leader across several disciplines, including continuous improvement, asset management and project management.
He is passionate about continuous improvement and believes strongly that Lean principles can be applied to any team in any industry to achieve high levels of performance. He also believes that effective leadership is essential for any organisation to transform its performance and he works with organisations to share his skills and knowledge to improve leadership capability and implement business improvement solutions.

Feb 10, 2022 • 58min
[Webinar] Impactful Methods to Benefit Organizational Knowledge Management and Continuous Improvement Efforts (Dr. Cynthia J. Young)
Presented February 10 from 1:00 - 2:00 pm ET
Get slides and more: https://info.kainexus.com/continuous-improvement/methods-to-benefit-organizational-knowledge-management/webinar/signup
Presented by Dr. Cynthia J. Young, Founder/CEO of CJ Young Consulting, LLC
In this webinar, you will hear about some of the methods used in practicing knowledge management that also support achieving continuous improvement goals.
Methods we will discuss include:
Checklists and check sheets
Reports
Lessons learned
After action reviews
Mapping (Process, Knowledge, and Mind)
Communities of practice
Kanban
Gamification
Battle rhythms
When you use these methods, you reduce the training required to bring your team up for speed, you can keep costs low because you aren’t having to buy new tools, and it helps your workforce become better problem solvers. This webinar will also be beneficial for ISO 9001-2015 certified organizations since it includes knowledge management, as Clause 7.1.6 Organizational Knowledge and ISO 30401:2018 Knowledge Management Systems, while not a certifiable requirement, is applicable to any organization.
Dr. Cynthia “Cindy” J. Young is the Founder/CEO of CJ Young Consulting, LLC, a knowledge management consulting firm, as well as a curriculum developer and instructor with Leidos. About a decade ago, she retired as a Surface Warfare Officer after 23 years in the U.S. Navy which is where her love for knowledge management began.
She holds professional certifications as a Project Management Professional, a Lean Six Sigma Master Black Belt, and as an ASQ-Certified Manager of Quality/Organizational Excellence. Cindy is a past-Chair of ASQ Tidewater, Section 1128 in Virginia Beach as well as having held terms as the Vice Chair and Secretary.
Her doctoral study, Knowledge Management and Innovation on Firm Performance of United States Ship Repair, provided her the opportunity to gain additional professional and academic expertise to facilitate improvements in organizational knowledge management. In September 2020, she gave a TEDx Talk called “A Knowledge Mindset: What You Know Comes from Where You Sit" which provides actions organizations can take to improve trust and retention through use of knowledge management practices.

Feb 8, 2022 • 14min
KaiNexian Austin Linn on Joining the Company as a Customer Success Manager
Today, host and senior advisor Mark Graban is joined by a new KaiNexian, Austin Linn.
We'll learn why Austin joined the company and why company culture is so important to him (as it is to KaiNexus).
Austin talks about his role as a Customer Success Manager and we also discuss some blog posts that he wrote:
The Invaluable Value of Culture
"Don’t Ask Me; That’s Not My Job"

Dec 14, 2021 • 1h 1min
Ask Us Anything! Episode 29 with Dr. Greg Jacobson and Mark Graban
From December 14, 2021
Join us in episode 29 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.
Questions include:
What is your most-used emoji?
Should I get a booster? If I had Covid?
How concerned are you about the Omicron variant?
What are the strategies to sustain improvement?
What is your advice on how to build lean systems on a culture foundation?
What's the most challenging thing about being a CEO?
What’s one thing we could do to improve our virtual meetings?
Getting back into the office?
What’s the weirdest food you’ve ever eaten?

Dec 10, 2021 • 10min
Preview: Ask Us Anything! Episode 29 with Dr. Greg Jacobson and Mark Graban
Register here and join us!!: https://info.kainexus.com/continuous-improvement/webinar/ask-us-anything-episode-29/signup
December 14 from 1:00 - 2:00 ET
Join us in episode 29 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.
Popular topics include:
Continuous improvement
KaiNexus software
Leadership
Entrepreneurship
Coping with Covid
Anything!

Nov 18, 2021 • 60min
The Power of Process: The Role of the System Architect [Webinar by Eric Ethington]
Presented Nov 18, 2021
Presented by Eric Ethington, President, Lean Shift Consulting
View video, slides and more: https://info.kainexus.com/continuous-improvement/the-power-of-process/webinar/signup
Learning Objectives:
Establish familiarity with the "6CON" process model
Define the role and of the System Architect and supporting skills
Share practical lessons learned for a System Architect getting started
*Applicable for manufacturing, healthcare, or any industry
Eric Ethington has a pragmatic approach for lean with over 35 years of work experience at Delphi, Textron, and LeanShift. He has been fortunate to learn about the science and methods of improvement from some of the best teachers available while working with highly capable teams in industries such as automotive, aerospace, defense, healthcare, medical devices, energy, and logistics.
Eric holds a Bachelor of Science degree in Industrial Engineering from Kettering University (formerly GMI) and an MBA in Operations from the University of Michigan, Flint campus. He earned a Six Sigma Design Black Belt while working at Textron. He serves on the Board of Directors at Goodwill Industries of Mid-Michigan as well as the Alumni Advisory Board for the Industrial and Manufacturing Engineering department at Kettering University. Most recently, Eric has co-authored the book, The Power of Process, A Story of Innovative Lean Process Development with his long-time colleague and collaborator, Matt Zayko.

Nov 11, 2021 • 8min
Eric Ethington Webinar Preview: The Power of Process: The Role of the System Architect
Preview of the webinar that will be presented Nov 18 at 1 pm ET. Register to attend live or get the recording: https://info.kainexus.com/continuous-improvement/the-power-of-process/webinar/signup
The Power of Process: The Role of the System Architect
November 18 from 1:00 - 2:00 pm ET
Presented by Eric Ethington, President, Lean Shift Consulting
Learning Objectives:
Establish familiarity with the "6CON" process model
Define the role and of the System Architect and supporting skills
Share practical lessons learned for a System Architect getting started
*Applicable for manufacturing, healthcare, or any industry
Eric on the Lean Blog Interviews Podcast: https://www.leanblog.org/2021/11/the-power-of-process-interview-with-matt-zayko-and-eric-ethington/
Eric Ethington has a pragmatic approach for lean with over 35 years of work experience at Delphi, Textron, and LeanShift. He has been fortunate to learn about the science and methods of improvement from some of the best teachers available while working with highly capable teams in industries such as automotive, aerospace, defense, healthcare, medical devices, energy, and logistics.
Eric holds a Bachelor of Science degree in Industrial Engineering from Kettering University (formerly GMI) and an MBA in Operations from the University of Michigan, Flint campus. He earned a Six Sigma Design Black Belt while working at Textron. He serves on the Board of Directors at Goodwill Industries of Mid-Michigan as well as the Alumni Advisory Board for the Industrial and Manufacturing Engineering department at Kettering University. Most recently, Eric has co-authored the book, The Power of Process, A Story of Innovative Lean Process Development with his long-time colleague and collaborator, Matt Zayko.


