

Transform NOW
SSNC Blue Prism
Transform Now is brought to you by SS&C Blue Prism. Agentic Automation isn’t just the next step in automation—it’s the future of how work gets done. By enabling intelligent, autonomous agents to take action, adapt, and collaborate, organizations are unlocking new levels of productivity, growth, and customer delight. Join us as we explore how agentic automation is reshaping work for the better—for customers, employees, shareholders, and most importantly, you. To stay on top of the hottest topics in the world of agentic automation, subscribe now.
Episodes
Mentioned books

May 26, 2022 • 26min
164. An Entrepreneur's Perspective on the Future of Work
On this podcast, Brad Hairston speaks with Jon Darbyshire, CEO and Co-Founder of SmartSuite, who explains how the evolving future of work impacts his thinking as an entrepreneur and innovator.
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Here’s what we talked with Jon about:
* What SmartSuite is all about
* What led Jon into the software industry after a career in consulting
* How the future of work has that influenced Jon’s direction and focus as a work management software CEO
* Which technology trends are having the biggest impact in shaping the future of work
* Non-technology trends that are changing the way we work
* How the “Great Resignation” has impacted company leaders
* How multiple generations working together in the workplace factors into software development
* How human interaction relates to the pace of adoption of automation and AI
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May 24, 2022 • 28min
163. Seizing the Automation Opportunity in Healthcare & Life Sciences
On this podcast, Brad speaks with Matt Gustitus, CEO and Founder of Digital Workforce Solution, who explains how his consultancy is helping healthcare and life sciences organizations leverage automation faster and more effectively.
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Here’s what we talked with Matt about:
* Matt’s transition from 20+ years of SAP work in industry to an automation leadership role at a large pharma
* The origin of Matt’s automation consultancy, Digital Workforce Solution
* Why healthcare and life sciences are ripe for automation
* The biggest obstacles to the success of automation programs
* How Matt’s firm helps clients build the right vision for intelligent automation and think big
* How Digital Workforce Solution helped a non-profit healthcare system of a major university significantly scale their automation program in its first year
* How digital workers saved the March Madness Final Four in 2021
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May 20, 2022 • 26min
162. The Potential Impact of Quantum Computing on Intelligent Automation
On this podcast, Brad Hairston speaks with Nicholas Lee, Vice-Head Solution Innovation & Consulting at Fujitsu, who explains how quantum computing will transform many different industries through boosting the power and speed of technology beyond anything we have seen to date.
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Here’s what we talked with Nicholas about:
* Quantum computing explained
* How quantum computing as evolved
* Countries and industries that are currently the most advanced in quantum computing
* Common use cases for quantum computing
* How quantum computing impacts RPA and AI
* The top constraints around quantum computing
* Predictions for quantum computing
* Fujitsu’s role in advancing quantum computing
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May 17, 2022 • 25min
161. Keeping Pace with Transformation in Banking & Insurance
Transformation is Both a Journey and a Destination
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Transformation might be a buzz word today but intelligent automation is playing a key role on the journey and proving to be a competitive differentiator as well. On this podcast, Xina Seaton speaks with Alastair Robertson, Head of Continuous Improvement, Automation & Predictive Analytics at Zurich Insurance Company Ltd and Abhi Kadian, Head of Robotics & Intelligent Automation Services at Westpac Banking Corporation to explore how they and other Blue Prism clients are activating their digital workforce to meet business needs and delight their teams and customers.
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Here’s what we talked with Ally and Abhi about:
* What transformation means to the business within Zurich and Westpac
* The journey through modernization, optimization to market differentiation
* Managing maturity of different business units on their intelligent automation evolution
* The importance of executive buy-in but true adoption comes after a breakout moment and cultural shift
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May 12, 2022 • 22min
160. Managing the Risks and Returns of Intelligent Automation
On this podcast, Brad speaks with Dr. Federico Berruti, partner at McKinsey & Company, who explains how companies can more effectively understand and get a handle on all of the new risks that intelligent automation presents to an organization.
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Here’s what we talked with Federico about:
* What prompted McKinsey to write an article on managing the risks and returns of intelligent automation
* Why it is important to manage both risks and returns together
* New risks that automation and AI create across an organization
* Steps companies can take to manage risks and returns more effectively
* Challenges organizations facing when trying to manage IA risks and returns and how to mitigate them
* When risk management in IA should be addressed
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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

May 5, 2022 • 25min
159. Human-Centered Automation
On this podcast, Brad speaks with Dr. Kam Star, VP Product Portfolio of SS&C Blue Prism, who explains how a human-centered automation approach can help keep the workplace as human as possible in an age when automation is changing everything around us.
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Here’s what we talked with Kam about:
* How intelligent automation has evolved
* An explanation of human-centered automation
* How human-centered automation is changing the way we work and feel about our jobs
* The best way for companies to put human-centered automation into practice
* The importance of considering digital workers as co-workers
* Which employees are the most important to upskill in most companies
* The risks associated with human-centered automation
* How Kam’s passion for human-centered automation impacts his role at Blue Prism
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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

May 3, 2022 • 22min
158. The Power of Design Thinking with WonderBotz - Part 2
Transformation Requires Out of the Box Thinking
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Technical talent goes a long way when deploying technology, but when you are looking for transformation, it requires the ability to think differently about how you might achieve the outcome, based on what you know about the technology. On this podcast, Xina Seaton speaks with four Blue Prism Community MVPs from Wonderbotz, Devneet Mohanty - Sr. Consultant, Amlan Sahoo - Senior RPA Developer, Tejaskumar Darji - Technical Lead, and MuraliKrishna Kodi Sr. Consultant to explore the role of design thinking and how to approach each automation to ensure the best business outcomes. Step back and take a strategically different approach to further the gains of simply automating yesterday's process.
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Here's what we talked with Devneet, Amlan, Tejaskumar and MuraliKrishna about:
* The role of design thinking in the technical team’s work
* Take a jigsaw puzzle approach to get to better quality, faster
* Using visualization techniques to apply knowledge to the problem at hand
* The evolution over the past 4 years that must be considered in solution design and development
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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Apr 28, 2022 • 20min
157. The Power of Design Thinking with WonderBotz - Part 1
Transformation Requires Out of the Box Thinking
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Technical talent goes a long way when deploying technology, but when you are looking for transformation, it requires the ability to think differently about how you might achieve the outcome, based on what you know about the technology. On this podcast, Xina Seaton speaks with four Blue Prism Community MVPs from Wonderbotz, Devneet Mohanty - Sr. Consultant, Amlan Sahoo - Senior RPA Developer, Tejaskumar Darji - Technical Lead, and MuraliKrishna Kodi Sr. Consultant to explore the role of design thinking and how to approach each automation to ensure the best business outcomes. Step back and take a strategically different approach to further the gains of simply automating yesterday's process.
.
Here's what we talked with Devneet, Amlan, Tejaskumar and MuraliKrishna about:
* The role of design thinking in the technical team’s work
* Take a jigsaw puzzle approach to get to better quality, faster
* Using visualization techniques to apply knowledge to the problem at hand
* The evolution over the past 4 years that must be considered in solution design and development
.
To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Apr 26, 2022 • 38min
156. Automation is the Catalyst for Change
On this podcast, Brad speaks with Jet Theuerkauf, Chief Customer Strategy and Transformation Officer of Blue Prism, who explains how in his role he is helping Blue Prism build out the IP and technical platform to facilitate customers elevating their automation capability to a much more strategic level and getting exponentially more business value, as a result.
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Here’s what we talked with Jet about:
* What has enabled the significant evolution of RPA
* Why companies need to recognize and utilize digital workers as an alternative labor source
* How automation teams should be positioned organizationally
* How automation programs are handling change management
* The correlation between re-engineering/re-imaging work and enterprise transformation
* How zero-based design is unique and enables transformation
* Some of the innovative/strategic things coming down the road from Blue Prism
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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Apr 21, 2022 • 24min
155. The Strategic Role of Automation at Sysco
Automation Is a Strategic Lever at Sysco
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Digital strategy and automation - words we may hear used interchangeably - how do they relate and can you have one with the other? On this podcast, Xina Seaton interviews Kim Meredith with Sysco, to explore the paradigm shift she's helped inspire that's led to automation becoming a key lever the c-suite employs to achieve the business strategy. Having now evolved to the point where automations are seen as digital team members with names, business owners are starting the conversation much earlier on how to structure new job roles around the digital and human workforce. Automation is no longer an afterthought, it's being woven into how work is being defined now.
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Here’s what we talked with Kim about:
* Finding 3-seconds of crazy confidence and seeking out opportunities
* How automation shifted from POC to strategic lever in less than 4 years
* Using automation to change the reality of what people do day to day
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To ensure that you never miss an episode of Transform NOW, be sure to subscribe!


