Transform NOW

Building a "RAD" Organization for GrowthIn this episode, host Michael Marchuk talks with author and speaker, Brant Cooper - CEO of Moves the Needle, about his book "Disruption Proof". Brant discusses how "RAD" companies can weather the storms of the markets, but also how to leverage employees to build innovation into everything they do. Here’s what we talked with Brant about: - Why all organizations need to be "RAD" - Why innovation isn't a department in an organization - How leveraging automation can empower your most precious assets Brant Cooper's book "Disruption Proof" is available in bookstores or at Amazon.com (https://www.amazon.com/Disruption-Proof-Empower-People-Create-ebook/dp/B08WLQVMV3/)

On this podcast, Brad Hairston talks with Jesse Tutt, Program Director of Intelligent Automation at Alberta Health Services, who explains how his organization has benefited from using process intelligence to identify, prioritize, and measure automation opportunities. . Here’s what we talked with Jesse about: * The automation journey at AHS * How process and task mining (process intelligence) came into play at AHS * The approach used to introduce process intelligence at AHS * How process intelligence impacted the automation program overall * Key success factors that helped AHS achieve such great results * The automation program’s benefits to date and future plans * Why this is an exciting time to be doing intelligent automation in healthcare . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston speaks with Chris Johannessen, editor of The Journal of AI, Robotics & Workplace Automation, and Dr. Lou Bachenheimer, CTO Americas at SS&C Blue Prism, who explain the importance of keeping a careful eye on the ethics around all automations and AI-enabled processes. . Here’s what we talked with Chris and Lou about: * How ethics are becoming a bigger concern for automation teams  * Which industries are leading the charge in addressing ethics in automation and AI * When ethics should be taken into consideration during the automation lifecycle * How to ensure that automation is done ethically * How to create the transparency needed to reduce ethical risk and bias in AI * Thoughts on the recently released AI Bill of Rights * The importance of an ethics framework * Ethical considerations around NLP * Ethics in the age of autonomous automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk discusses the usage of AI and Intelligent Automation with Dr. Al Naqvi, president of American AI and author of several books on artificial intelligence. Dr. Naqvi discusses the unique environment that governments have for fostering innovation in AI related to their relationship with academia and private sector entities. Here’s what we talked with Dr. Naqvi about: - How AI and automation are essential for government operations - Where government competition drives innovation - How private sector companies engage to support innovation with AI and automation Dr. Al Naqvi's latest book - At the Speed of Irrelevance: How America Blew Its AI Leadership Position and How to Regain It https://www.amazon.com/At-Speed-Irrelevance-Leadership-Position-ebook/dp/B0B82X3YZM  To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston speaks with Theo Bergqvist, Co-Founder and CEO of Turbotic, who explains how intelligent orchestration is enabling multi-vendor, multi-technology automation environments to work seamlessly and scale more effectively. . Here’s what we talked with Theo about: * Turbotic overview and value proposition * Staying competitive in a crowded intelligent automation marketplace * Key benefits of Turbotic * How Turbotic addresses benefits realization * The increasing diversity of automation footprints within companies today * Helping the C-suite fully understand the value of intelligent automation * Next steps for Turbotic . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

In this episode, host Michael Marchuk talks with Tonille Miller, founder of EXT - Experience & Transformation about the importance of nurturing the right culture during digital transformation efforts. Tonille provides insightful wisdom from her 15 years of experience as a management consultant, organizational psychologist, and strategist. Here’s what we talked with Tonille about: - Who is really responsible for building an organizational culture - Why the signs on the walls at the office that proclaim a organization's culture may not really reflect reality - How automation affects culture in well-established organizations To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

On this podcast, Brad Hairston speaks with Patrick Lovelace, Senior Director Healthcare Strategy at SS&C Blue Prism and a Registered Nurse, who explains how all sectors of healthcare have the opportunity to use intelligent automation to free clinicians from administrative work so that they can do what they do best. . Here’s what we talked with Patrick about: * Why healthcare is ripe for automation * The opportunity to reduce healthcare spending by $500B * How the automation potential compares across the various healthcare sectors – providers, payers, life sciences * The pace of emerging technology adoption of in healthcare * Healthcare automation success stories * Opportunities in healthcare created by the merger of SS&C and Blue Prism . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Going Mainstream with Managed Services . As more and more companies have embraced automation to transform their organization, the demand for automation services has scaled to new heights. On this podcast, Brad Hairston speaks with Karri Lehtonen, Head of Business Development and Legal at Digital Workforce, one of Blue Prism's longest-standing delivery partners, who explains how his Finnish consulting firm has successfully stoked the fire of intelligent automation for many years. . Here’s what we talked with Karri about: * The origin of Digital Workforce and where it is headed * Thoughts on the current era of automation * Partnering with AI companies in the intelligent automation era * How automation in the Nordics and EMEA compares to other global regions * Why most companies are not scaling intelligent automation * The trend toward managed services arrangements in the intelligent automation space * The importance of the Robotic Operating Model (ROM) to Digital Workforce . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!

Keeping Our Eyes on the Road Ahead . In this episode, host Michael Marchuk talks with "AI Nerd" Thomas Helfrich about Applied AI and the true purpose of intelligent automation. Thomas offers his perspective, with a unique personality, to help us keep focused on the "why" of automation while injecting plenty of humor along the way. . Here’s what we talked with Thomas about: * Why Applied AI is finally hitting its stride now * How organizations must prepare their culture for change * What role leadership plays in the successful adoption of intelligent automation . To ensure that you never miss an episode of Transform NOW, be sure to subscribe! . For more information on Thomas Helfrich, check out https://www.instantlyrelevant.com

On this podcast, Brad Hairston speaks with Peter Owsiany, President and CEO of Accerta, who explains how his company is using intelligent automation as a scalable platform for growth. . Here’s what we talked with Peter about: * The challenges around dealing with both the government and healthcare sectors at the same time * The origins of Accerta’s intelligent automation journey * An example of a core process automated by Accerta * The importance of a good partner to shaping Accerta’s automation journey * Measuring automation benefits * How intelligent automation impacted Accerta’s workforce morale and culture * The ratio of digital to human workers at Accerta * Thoughts on the future of healthcare in the public sector . To ensure that you never miss an episode of Transform NOW, be sure to subscribe!