The Tech Trek

Laura Guerin, Head of Data and Data Science at Bevi, who builds data teams from scratch, shares practical playbooks. She covers running a structured listening tour, prototyping manual MVP outputs before building pipelines, realistic AI use cases and data quality, and hiring adaptable generalists early to create business pull for investment.

Riya Grover, CEO and co founder of Sequence, breaks down what “good CEO” actually looks like when the job is messy, fast, and high stakes. This is a practical conversation about building excellence through people, clarity, and direction, not through heroics or micromanagement. Riya runs a revenue automation platform for finance teams, helping companies automate order to cash, billing, invoicing, accounts receivable, and revenue recognition. From that seat, she shares a founder level view on leadership that is direct, repeatable, and built for real operating constraints.Key takeaways• The CEO’s highest leverage job is building the bench, your company becomes the team you assemble• High performance culture comes from a clear bar, fast decisions when it is not met, and leaders who own outcomes• Great teams do not need more policies, they need context, goals, trade offs, and clarity• Separate reversible decisions from irreversible ones, move fast on two way doors, slow down on one way doors• Hiring signal to watch, motivation and hunger for the stretch challenge often beats the “done it before” resumeTimestamped highlights00:32 What Sequence does, why order to cash is still painfully manual01:48 The CEO role is less about functions, more about direction and execution03:23 Excellence starts with talent density, do not compromise on the bar06:10 Why companies win, direction plus distribution, and the Figma example11:01 Getting real feedback as a leader, how to reduce hierarchy and increase ownership14:39 “They need clarity,” decision frameworks over micromanagement18:01 The hidden damage of the founder weighing in on every micro decision20:53 Hiring underrated talent, motivation, ambiguity tolerance, and the stretch role24:38 Why the CEO should invest time in hiring, the leverage math is obviousA line worth keepingThey do not need policies, they need clarity. Pro tips you can steal• Promote leaders who have done the job and set the pace, it earns trust and improves decision quality• Give teams context and constraints, then treat your input like any other input• Use the door test, reversible decisions get speed and delegation, irreversible ones get more diligence• In hiring, look for motivation plus clear thinking, then bet on aptitude over the perfect backgroundCall to actionIf this one helped you think more clearly about leadership and hiring, follow the show and share the episode with one operator who is building under pressure. New conversations drop with different guests and different problems, so you always have something useful to steal.

Arnie Katz, CPTO at GoFundMe who leads product, engineering, data and design for a platform that has enabled over $40B in donations. He explains the CPTO as a portfolio manager balancing short and long term bets. He discusses how unified leadership speeds decisions, the trade offs of combining roles, managing technical debt, and AI boosting small-team velocity.

Anjali Jameson, Chief Product Officer at Arbiter, says the hard part is not gathering data. It is getting action across patients, providers, and payers without breaking what already works.“Automating something that’s broken is not going to necessarily give us better outcomes.”Arbiter is a care orchestration platform built for patients, providers, and payers together, not a single point solution. The operating spine ingests and makes actionable data across the patient journey, including provider directories, EMR integrations, claims, and financial and policy data from health plans, then connects it to highly personalized multi channel agentic outreach. You will hear why cross system context matters, how total cost of care stays in view while each stakeholder chases different leading metrics, and what it looks like to move from automation into optimization, like going from a call center scheduling flow to 60 percent conversion and pushing toward 95 percent conversion.Timeline00:40 Care orchestration platform, operating spine, data across the patient journey04:33 Misaligned incentives, prior authorizations, 12 to 14 hours a week09:42 Total cost of care, star metric, building for different metrics12:25 Long form personalized videos, transportation, education, medication management15:02 Prior authorization from three to six days to almost instantaneous22:07 COVID, provider messaging two, three X, AI responds fasterSubscribe and share it with someone who is building in health tech.

Most data teams do not have a tooling problem. They have a customer service problem.Mo Villagran, Associate Director of Insights, Analytics, and Data at Cambrex, argues that stakeholder expectation management is the difference between being a trusted advisor and being an order taker."In a simple word, it's really just customer service."In this episode, Mo breaks down how to manage stakeholder expectations, define expected delivery value, and keep projects aligned to real business outcomes instead of chasing rebranded tools. She shares why simple solutions often win, how to show progress even when the work is plumbing, and why qualitative stakeholder testimony beats dashboard count KPIs. You will also hear how she thinks about AI as a tool, when it works, when it is just a cool toy, and how to build trust by demoing in real time.00:02:00 Stakeholder expectation management is customer service00:03:00 Why skeleton teams can still deliver value00:06:00 Who defines expected delivery value, and how to shape it00:09:00 Negotiate expectations, do not become an order taker00:18:00 How to show progress when there is nothing visual00:21:00 Stop chasing quantitative KPIs, win with testimonySubscribe and share this episode with anyone who is knee deep in stakeholder management.

Ashok Krishnamurthi, Managing Partner at Great Point Ventures, says the biggest mistake in venture capital is confusing prediction with judgment.Early stage investing is not about perfect stories, it is about first principles and picking the founder who can execute when the story breaks.This episode is for startup founders and investors who want a cleaner filter for what matters.“You have to learn to check your ego at the door because it’s a partnership.”Ashok shares his path from engineering into building companies, then into venture capital, and explains how he forms an investment thesis when markets are noisy. We talk about founder evaluation, why picking the jockey matters more than the idea, and how first principles thinking shows up in real domains like healthcare data and cancer. We also get practical about artificial intelligence, why AI is not only a compute race, and how AI inference, energy efficiency, and cost shape what wins.00:00 Why legacy matters more than VC metrics02:28 Engineer to founder to venture capital11:16 How to pick the jockey14:21 First principles, cancer data, and AI constraints23:24 AI is here to stay, keep your mind open30:15 How to reach AshokIf this episode helped, subscribe and share it with a builder or investor who will use it.

Aditya Agarwal did not plan to work in robotics. He got rejected from his first-choice major, joined a student club to keep his parents off his back, and stumbled into one of the fastest-growing fields in tech. Now he is Head of Robotics at Medra, a company building physical AI scientists that let researchers run experiments remotely at speeds a traditional lab cannot touch."Even the companies that have made the most progress haven't deployed at the scale of laptops, cars, or phones. So if you have experience scaling hardware products, that is super valuable at an early-stage robotics company."What we get into: why the PhD requirement is mostly gone, how AI is shrinking the hardware development timeline, and the cheapest way to start building with robotics today if you cannot afford to go back to school or take a step back in your career.Timestamped Highlights01:19 The accidental path into robotics that actually worked03:04 Whether you still need an engineering degree for hardware roles04:48 Master's degree vs. early-stage startup: what gets you there faster10:57 How AI is replacing the guesswork in hardware configuration15:51 How to start learning robotics at home without spending much18:38 Why rigid hiring processes are costing robotics teams good candidatesIf this one lands, subscribe and share it with someone who has been thinking about making a move into the space.

Ronak Desai, Co-founder and CPTO at Payment Labs, breaks down a surprisingly hard problem that sits at the intersection of fintech, sports, and compliance. If you have ever assumed paying winners is just a simple payout flow, this episode will change that view fast.Payment Labs helps tournament organizers, league operators, and modern sports businesses handle payouts plus tax compliance and support, all in one system. Ronak explains why spot payments are high risk, why manual workflows still dominate the space, and how stablecoins and AI are about to reshape fraud, identity, and trust.Key TakeawaysOne time payouts are a fraud magnet, inconsistent winners and risk based rules make verification and compliance much harder than payrollSolving payments without solving tax and forms still leaves the biggest liability sitting with the organizerMany sports and esports operators still run payouts in a surprisingly analog way, checks, cash, and post event cleanupAI is now good enough to pressure identity verification, and stablecoins make recovery harder because transfers are effectively finalProduct adoption depends on meeting users where they are, younger athletes expect texting and simple flows, not tickets and portalsTimestamped Highlights00:29 What Payment Labs actually does, payouts plus tax compliance plus support for sports, esports, and creator economy use cases01:15 The origin story, a real tax problem hit an esports operator and exposed how broken the payout workflow is02:46 Why spot payments raise risk, random recipients, fraud pressure, and why bank partners treat this differently than payroll04:58 The industry reality check, still running on checks and cash, and what digitizing the workflow unlocks next06:58 AI fraud versus AI detection, how identity verification is getting bypassed and why stablecoin rails raise the stakes11:55 The NIL wild west and the product lesson, meet athletes where they already live, including iMessage supportA Line Worth RepeatingNow you have AI committing the fraud and then you have AI detecting the fraud.Pro Tips for Builders and OperatorsIf your users are young and mobile first, build support where they already communicate, texting beats ticketing for adoptionDo not bolt on AI for a storyline, use it where it replaces manual work you already do and frees time for higher leverage decisionsMap your tasks with the Eisenhower quadrant, then automate what is repetitive before you chase shiny featuresCall to ActionIf this episode helped you think differently about fintech, fraud, and modern payout infrastructure, follow the show and share it with a founder or operator who touches payments. For more conversations at the intersection of tech, data, and real world execution, connect with Amir on LinkedIn and subscribe to the Elevano newsletter.

Healey Cypher, CEO of BoomPop and COO at Atomic, breaks down what separates founders who win from founders who stall. You will hear a clear way to judge whether an idea is truly worth building, plus the trust mechanics that get investors, customers, and teammates to actually follow you.This conversation is a practical map for tech builders who want to pick smarter problems, execute faster, and earn credibility without the founder theater.Key TakeawaysFounders matter most, but the idea is still a gate, the same great team can get wildly different outcomes depending on the market and timingVC backed is a specific game, it requires not just big potential, but fast scale, and the incentives are not the same as building a profitable lifestyle businessA quick reality check for market size, if you need more than about five to seven percent penetration to hit meaningful revenue, it is usually a brutal pathPainkillers beat vitamins, solve an urgent problem people feel right now, or you risk getting cut the moment budgets tightenTrust is built through authenticity, logic, and empathy, if one wobbles, people feel it fast, and progress slows everywhereTimestamped Highlights00:00:00 Healey’s background, why BoomPop, and what the episode is really about00:02:00 The post pandemic spend shift and the why now behind modern events and group travel00:04:30 Founder versus idea, why execution dominates, but the opportunity still decides the ceiling00:06:40 The VC reality, power law returns, speed, and why some good businesses are still a no for venture00:09:15 A simple market math test, penetration levels that become a growth wall00:19:00 Trust as a founder skill, the three ingredients and how to spot when one is missing00:21:30 Vulnerability as a shortcut to real connection, plus the giver mindset that makes people want you to winA line worth stealingIf everyone wants you to win, it is a lot easier to win.Pro Tips for Tech FoundersAsk yourself what you naturally look forward to doing, that is often your zone of strength, hire around the tasks you dreadLearn the financial basics early, especially cash flow, it is the scoreboard that keeps you alive long enough to winWhen trust is lagging, check the three levers, are you showing the real you, can people follow your reasoning, do they feel you care about their outcomesWhat's next:If you build products, lead teams, or are thinking about starting something, follow the show so you do not miss episodes like this. Also connect with me on LinkedIn for short takeaways and clips from each conversation.

Ty Wang, cofounder and CEO of Angle Health, breaks down what it means to give back through public service, then shows how that same mindset drives his mission to modernize healthcare for small and midsize businesses. We get into why legacy health plans feel opaque and painful, what an AI native health plan actually changes behind the scenes, and how better data and workflows can create real cost stability for employers.Ty shares his path from a federal scholarship and national service work to Palantir, and why he chose one of the most regulated, least glamorous industries to build in. If you have ever wondered why healthcare feels impossible to navigate, or why renewals can blindside a company, this conversation will give you a clear mental model of the problem and a practical view of what modernization looks like when it actually ships. Key TakeawaysHealthcare feels broken because the infrastructure is fragmented, data is siloed, and even basic questions become hard to answer across inconsistent systemsModernizing healthcare is not just about a new app, it is about rebuilding the operational core so workflows, claims, underwriting, and member experience can run on integrated dataSmall and midsize businesses are hit hardest by cost volatility because they lack transparency, predictability, and negotiating leverage, yet health insurance is often a top line item after payrollA strong approach to regulated markets is collaborative, treat regulators as partners in consumer protection, not obstacles to work aroundMission and impact can be a recruiting advantage, especially when the technical problems are genuinely hard and the outcomes touch real people fastTimestamped Highlights00:40 What Angle Health is, and what AI native means in a real health plan02:05 The scholarship path that pulled Ty into public service and set his trajectory04:06 The personal story behind the mission, the American dream, and why access matters09:38 Why healthcare infrastructure is so complex, and how siloed systems create bad experiences11:33 Why SMBs get squeezed, and how manual administration blocks customization at scale13:20 The real pain point for employers, cost volatility and zero predictability before renewal16:55 Why the tech can expand beyond SMBs, but why the SMB market is already massive19:51 Lessons from building in a regulated industry, and why credibility and funding matter22:26 Hiring for high agency, mission driven talent in a world full of AI companiesA line that sticks“Unless you are lucky enough to work for a big company, these modern healthcare services are still largely inaccessible to the vast majority of Americans.”Pro Tips for tech operators and buildersIf you are modernizing a legacy industry, start with the infrastructure layer, fix the data model, integrate the systems, then automate workflowsIn regulated markets, build relationships early, show how your product improves consumer outcomes, and make compliance a design constraint, not a bolt onWhen selling into SMBs, predictability beats perfection, give customers a clear breakdown of what drives costs and what they can controlWhat's next:If this episode helped you see healthcare and legacy modernization more clearly, follow the show on Apple Podcasts or Spotify and subscribe so you do not miss the next conversation. Also, share it with one operator or builder who is trying to modernize a messy industry.