

Outcomes Rocket
Saul Marquez
At Outcomes Rocket, we are the shared knowledge hub for healthcare's toughest problems. Our goal is twofold and clear. To help inspire and guide our listeners to 1. Improve patient outcomes and 2. Experience business success in healthcare. Tune in to learn more!
Episodes
Mentioned books

Dec 14, 2023 • 21min
How Healthcare Can Change Course to Promote Equitable Care with Victor Waters, Chief Medical Officer for Dignity Health St. Joseph’s Hospital and Medical Center
It’s time to step into the ongoing battle for health equity and the hospital's groundbreaking efforts to combat chronic kidney disease disparities.In this episode, Victor Waters delves into health equity and initiatives addressing chronic kidney disease. He highlights persistent disparities, particularly in obstetrical complications among black women, and advocates for impactful leadership and diversity in healthcare to build trust with underserved populations.Listen to this episode and learn about the challenges of health equity, building trust with underserved populations, and the pivotal role of technology in shaping the future of patient-centered care! Resources:
Connect and follow Victor Waters on LinkedIn.
Follow Dignity Health on LinkedIn.
Explore the Dignity Health Website!
Follow CommonSpirit Health on LinkedIn.
Explore the CommonSpirit Health Website!
About Memora Health:Memora Health is the leading technology platform for virtual care delivery and complex care management. Memora partners with leading health systems, health plans, life science companies, and digital health companies to transform the care delivery process for patients and care teams. The company’s platform digitizes and automates complex care workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication on their care journeys.

Dec 13, 2023 • 13min
Compliance Isn't Just the Policy with Brian Williams, Vice President of Compliance at MedTrainer
Compliance has its fingerprints on everything in the organization, far beyond just creating policies.In this episode, Brian Williams, Vice President of Compliance at MedTrainer, delves into the concept of compliance in healthcare, emphasizing the importance of translating policies into real-world practices. Brian shares insights on the three dimensions of compliance—people, processes, and infrastructure—and stresses the role of C-suite leaders in supporting compliance efforts. He introduces the concept of 'radios,' individuals who positively influence and report compliance issues within an organization. Brian explores the CEO's role in strengthening compliance relationships through visibility, attitudes, and support. Brian also highlights the crucial role of technology in efficiently disseminating compliance information. Tune in and learn valuable strategies for creating a culture of compliance in healthcare organizations!Resources:
Connect with and follow Brian Williams on LinkedIn.
Follow MedTrainer on LinkedIn.
Explore MedTrainer’s Website.

Dec 13, 2023 • 33min
Restoring the Joy of Medicine: Erez Druk's AI Vision Against Administrative Burden
In healthcare, administrative challenges distance clinicians from patient care.In this episode, Erez Druk and his startup Freed.AI address this critical issue. By leveraging AI to automate the cumbersome process of documentation, Freed.AI aims not just to streamline workflows but to rekindle passion and purpose in healthcare. Erez Druk's vision extends beyond mere efficiency; it's about nurturing an environment where doctors and nurses can focus on what truly matters - patient engagement and care.Tune in and learn how Freed.AI's compassionate technologies address the challenges of administrative burdens, fostering an environment where doctors and nurses can focus on meaningful patient engagement.Resources:
Connect with and follow Erez on LinkedIn.
Learn more about Freed on LinkedIn.
Discover more about Edez’s company, Freed, on their website.
Become familiar with ChatGPT, Bard, and Claude.
Get $50 off your first month using Freed.AI:
Go to GetFreed.AI to start your free trial
See if you like it
If you do, use this $50 discount code at checkout: CHALK24

Dec 12, 2023 • 5min
The Unexpected Power of AI in Transforming Healthcare Practices with Bryce Payne, VP of Business Development at TCN
The buzzword in healthcare right now is AI, and TCN focuses on AI augmenting the agents rather than replacing them.In this episode, Bryce Payne, VP of Business Development at TCN, explains TCN's omnichannel approach to patient communication, covering voice, email, chat, SMS, and virtual agents. Bryce emphasizes the platform's role in the entire patient lifecycle, from appointment reminders to collections. He touches on industry insights, highlighting the challenges healthcare faces in balancing technology and maintaining slim profit margins. Bryce also shares TCN's focus on AI, particularly in using automated agents to enhance patient interactions, reduce call times, and improve overall experiences. Tune in and learn how technology is reshaping patient engagement in the healthcare ecosystem!Resources:
Connect and follow Bryce Payne on LinkedIn here.
Follow TCN on LinkedIn and learn more about them on their website.

Dec 12, 2023 • 20min
The Future of Patient Monitoring Today with Blake Tatum, the US Commercial Leader at Medtronic Patient Monitoring
The goal of healthcare technology and equipment is not to be flashy, but to save people’s lives. In this special episode, Saul Marquez welcomes Blake Tatum, who shares his pathway to becoming the US Commercial Leader at Medtronic Patient Monitoring. Blake highlights his organization’s role in healthcare and their commitment to patient safety. He delves into the intricacies of monitoring technology and explains how Medtronic Patient Monitoring is evolving in response to dynamic healthcare needs. Blake also touches on the increasing significance of IT and services in the industry, but mainly focuses on the intersection of consumer-grade and medical-grade technology, with a spotlight on wearables and remote sensing. Blake anticipates a rise in remote sensing technology and the integration of high-fidelity medical data for quicker and more informed decision-making, as healthcare shifts rapidly. Tune in to this insightful podcast to learn about the exciting innovations at Medtronic Patient Monitoring and the transformative potential of remote sensing technology in healthcare!Resources:
Connect and follow Blake Tatum on LinkedIn here.
Follow Medtronic Respiratory and Monitoring Solutions on LinkedIn.
Learn more about Medtronic on their website.

Dec 11, 2023 • 20min
Innovation, Collaboration, Compassion: A Leadership Philosophy with Jed Rudd, Chief Operations Officer of Tribal Health
As leaders, developing strong followership skills and supporting compelling ideas is crucial.In this episode, Jed Rudd, Chief Operations Officer of Tribal Health, emphasizes the shift from clinician to leader, highlighting the power of conscious leadership and evidence-based practices. Jed and his team at Tribal Health focus on serving underserved communities with a mission to attract compassionate healthcare professionals. He delves into the transformative impact of AI in healthcare staffing and the importance of building strong relationships with tribal communities. Jed addresses the challenges of leadership, sharing insights from his experiences and emphasizing the crucial balance between good intent and political savvy. He believes leaders and followers alike should actively support initiatives they find valuable and foster a collaborative environment where success is shared, creating positive transformations within healthcare.Tune in and learn how compassionate leadership and innovative practices can bring positive change to healthcare outcomes!Resources:
Connect and follow Jed Rudd on LinkedIn here.
Follow Tribal Health on LinkedIn and learn more about them on their website.
Buy the book From Start-Up to Grow-Up by Alisa Cohn here.
Get a copy of the book What Got You Here Won’t Get You There by Marshall Goldsmith and Mark Reiter here.
Grab High Output Management by Andrew Grove here.
Brow Quint Studer’s books here.
Buy The 15 Commitments of Conscious Leadership here.

Dec 8, 2023 • 6min
The Impact of Robotic Process Automation in Healthcare with A.J. Hanna, Senior Director of Customer Development at Element Blue
Initiate effective discussions on automation in healthcare by strategically navigating the decision-making process.In this episode, A.J. Hanna, Senior Director of Customer Development at Element Blue, shares insights about the growing need for automation in healthcare and the challenges organizations face in adopting this technology. He highlights the importance of advising clients on the right places to look for automation opportunities and identifying the metrics to consider when deciding what processes to automate. A.J. also emphasizes the importance of focusing on the right business processes for automation to drive immediate value. Join us as we explore the potential of robotic process automation in healthcare and learn how organizations can start their automation journey on the right foot.Resources:
Connect and Follow AJ Hanna on LinkedIn here.
Stay in touch with AJ Hanna via email here.
Visit the Element Blue Website here for more information.

Dec 8, 2023 • 14min
A Deep Dive into Digital Biomarkers for Cognitive Impairment with Liam Kaufman, co-founder at Winterlight Labs
Changes in healthcare don't happen quickly, but the horizon is full of new opportunities to embrace.In this episode, Liam Kaufman, co-founder at Winterlight Labs, explains how his company utilizes digital biomarkers, analyzing speech and machine learning, to quantify cognitive impairment and mental health. Liam highlights they are adding to the healthcare ecosystem by providing efficient and objective measures for pharmaceutical companies to gauge treatment effectiveness, and shares the significant impact of voice biomarkers, detailing how they enable quicker and more objective assessments compared to traditional methods. He emphasizes the role of technology in remote patient testing, particularly in the context of Alzheimer's disease, and underlines the potential of large language models like ChatGPT to automate administrative tasks in healthcare. Liam also reflects on the current landscape of digital health, expressing optimism amid challenges and foreseeing positive changes in the industry.Tune in and learn about the cutting-edge work at Winterlight Labs and the evolving landscape of digital health!Resources:
Connect and follow Liam Kaufman on LinkedIn here.
Follow WinterLight Labs on LinkedIn.
Learn more about WinterLight Labs on their website.
Listen to Liam’s previous interview here.

Dec 7, 2023 • 25min
Evolving Security Measures to Meet the Changing Needs of Life Sciences and Health Care with Amit Chhikara, Principal at Deloitte & Touche LLP and Justin Rowe, Managing Director at Deloitte & Touche LLP
One of the most significant cyber risks organizations consistently need to address is human error.In this episode, Amit Chhikara and Justin Rowe, Principal and Managing Director at Deloitte & Touche LLP, respectively, delve into cybersecurity and risk management in the life sciences and healthcare industries. They stress the significance of a robust identity program to bolster security and explore various trends and emerging technologies in cloud security and identity management. Furthermore, Amit and Justin highlight the distinctions in the cybersecurity journey between life sciences and healthcare organizations. They both advocate for a well-thought-out strategy and encourage organizations to prioritize the fundamentals over chasing after the latest trends.Tune in to discover how to enhance your organization's security posture in these critical industries and take your cybersecurity efforts to the next level!Resources:
Connect with and follow Amit Chhikara on LinkedIn.
Connect with and follow Justin Rowe on LinkedIn.
Follow Deloitte on LinkedIn.
Check out Deloitte’s website and learn about their latest innovations!
Read about ransomware attacks in health care in this article
Learn more about cloud cybersecurity in health care in this blog

Dec 7, 2023 • 9min
Unlocking the Potential: How Venture Capital Reshapes Healthcare with Tom Kluz, a Managing Partner at Niterra Ventures
Venture capital is an instrument for impactful change across the entire healthcare value chain.In this episode, Tom Kluz, a Managing Partner at Niterra Ventures and a seasoned expert in healthcare venture capital, highlights the cross-pollination between healthcare and other industries, such as clean tech. Tom highlights the growing presence of individuals with deep tech backgrounds entering healthcare to catalyze transformative change, expressing a clear motivation to impact human lives directly. He explores the various challenges in healthcare, from legislative issues to economic perspectives, demonstrating a commitment to addressing its broken aspects. Furthermore, Tom shares insights from his podcast, where discussions center around the intersection of venture, health tech, and innovation. He also encourages entrepreneurs to persevere, assuring them that the right venture capital match will eventually materialize.Tune in and learn how innovation is shaping the future of healthcare and optimizing healthcare delivery!Resources:
Connect and follow Thomas Kluz on LinkedIn here.
Learn more about projects at Niterra Group’s Venture Lab here.
Follow Niterra Group’s Venture Lab on LinkedIn.
Listen to Tom’s first podcast episode here!
Buy Bill Reichert’s book, Getting to Wow, here.


