

Outcomes Rocket
Saul Marquez
At Outcomes Rocket, we are the shared knowledge hub for healthcare's toughest problems. Our goal is twofold and clear. To help inspire and guide our listeners to 1. Improve patient outcomes and 2. Experience business success in healthcare. Tune in to learn more!
Episodes
Mentioned books

Jan 11, 2024 • 45min
The Key To Finding Fulfillment In Dentistry with Craig Spodak, Co-Founder of Bulletproof Dental Practice and Dental Director of Spodak Dental Group
Understanding why aspiring dentists choose dentistry is key to their career trajectory.In this podcast episode, Dr. Craig Spodak shares insights on disrupting and revolutionizing the dental profession and explores the complexities of entrepreneurship in dentistry, challenging the conventional narrative of scaling up and becoming a CEO and advocating for authenticity, adaptability, and happiness over financial goals. He also emphasizes that the future of dentistry lies in understanding individual motivations, staying abreast of technology, and fostering a supportive team environment. Tune in and learn how dentists can embrace change and find fulfillment in a profession that goes beyond financial gains!Resources:
Connect with and follow Craig Spodak on LinkedIn.
Follow Spodak Dental Group on LinkedIn.
Discover Spodak Dental Group’s Website.
Learn more about Bulletproof Dental Practice on their website and LinkedIn.
Listen to Craig’s podcast, Bulletproof Dental Practice, here.
Buy Craig’s book, The Bulletproof Practice, here.

Jan 10, 2024 • 5min
Creating Opportunities for the Visually Impaired with Jimm Cobb, Vice President for New Business Development at Chicago Lighthouse for the Blind
Most people don’t know that there’s a 70% chance you do not have a job if you have a disability or are visually impaired.In this episode, Jimm Cobb, Vice President for New Business Development at Chicago Lighthouse for the Blind, sheds light on their impactful work in supporting the blind, visually impaired, veterans, and those with disabilities. Chicago Lighthouse offers a range of social work programs, including early childhood support, a K-12 school, and a unique factory where visually impaired or blind individuals craft designer clocks. In this conversation, Jimm shares some insights regarding the limitations of AI in comparison to the irreplaceable human touch, as Chicago Lighthouse's visually impaired staff are doing an excellent job in contact centers, proving that people are crucial in this work. He also emphasizes the organization's mission-driven approach and invites engagement through LighthouseEnterprises.org for those interested in their healthcare administrative services. Tune in to discover how the Chicago Lighthouse for the Blind combines mission-driven goals with innovative solutions in the healthcare ecosystem!Resources:
Connect with and follow Jimm Cobb on LinkedIn.
Learn more about The Chicago Lighthouse on their LinkedIn and website.
Visit Lighthouse Enterprises to learn more about their services here.
Contact Lighthouse Enterprises at (312) 447-3259.

Jan 10, 2024 • 27min
Protecting the Revenue Cycle With Credentialing with Brent Althoff, Director of Credentialing Operations at MedTrainer
Brent Althoff, Director of Credentialing Operations at MedTrainer, discusses the complexities of healthcare credentialing and the need for automation tools to streamline the process and maximize revenue. He emphasizes the importance of standards, compliance, and staying informed in the industry. Learn how healthcare institutions can enhance credentialing efficiency and stay ahead of emerging trends.

6 snips
Jan 10, 2024 • 32min
Healthcare Evolution: Lisa Shock on Population Health and AI's Role
Lisa Shock discusses AI's role within the industry, healthcare disparities, and illiteracy implications on cost and efficiency. Importance of trust in patient-provider relationships and adapting to patient needs. Challenges of tracking costs and procedures in healthcare organizations and the significance of reading for effective change.

Jan 9, 2024 • 11min
The Impact of Generative AI on Healthcare with Dr. Stefano Bini, an endowed professor of Orthopedics at UCSF and Chief Technology Officer
Large language models enhance patient communication by answering questions and providing easily digestible medical information.In this episode, Dr. Stefano Bini, an endowed professor of Orthopedics at UCSF and Chief Technology Officer, explores the potential of generative AI models in healthcare. The conversation kicks off with insights into the Digital Orthopedics Conference San Francisco (DOCSF), an event focusing on digital health within the musculoskeletal vertical, of which he is the founder and chair. Stefano highlights the integration of generative AI into Orthopedics, emphasizing the role of large language models, which present a user-friendly interface functioning as chatbots to answer patient questions, streamline communication, renew medications, and simplify medical explanations. Dr. Bini envisions the future ROI of AI in healthcare, focusing on resource allocation and system optimization. Tune in and learn about the transformative potential of generative AI in healthcare and how it’s reshaping patient communication!Resources:
Watch the video interview here.
Connect with and follow Stefano Bini on LinkedIn.
Find out more about the DOCSF podcast here.
Visit the University of California, San Francisco’s LinkedIn and website.
Buy Stefano Bini’s book, The Team Management Strategy, here.
Watch DOSCF’s two-part webinar about Generative AI here.

Jan 8, 2024 • 24min
The DNA of Success with Stan Rose, President of Rose Ventures
Always be prepared for inevitable, unexpected events in business and create a regular practice to navigate through them effectively.In this episode, Stan Rose, President of Rose Ventures, shares the keys to success as an entrepreneur in healthcare and his book "Can't Tame a Mongoose," which delves into navigating unexpected events in business. He shares his inspiring journey into healthcare innovation and entrepreneurship, which was motivated by his broad curiosity and the desire to make impactful discoveries that would improve people's lives. Stan discusses his experiences with the aspects of corporate culture, including building strong networks, financing, and adapting to unexpected events, all central to succeeding as an entrepreneur in healthcare. He explains how his upcoming book, "Can't Tame a Mongoose," delves into these critical aspects and provides real-world examples that offer valuable lessons for entrepreneurs.Tune in to discover insights and lessons from Stan's remarkable journey in the world of healthcare innovation.Resources:
Watch this interview here.
Connect and follow Stan on LinkedIn here.
Learn more about Rose Ventures on its website.

Jan 5, 2024 • 11min
Making Healthcare Data Work with Charlie Harp, founder and CEO of Clinical Architecture
Prioritizing data integrity and seamless interoperability will have a transformative impact in the increasingly digitized healthcare ecosystem.In this episode, Charlie Harp, founder and CEO of Clinical Architecture, talks about the challenges and importance of data quality and interoperability within the healthcare sector. He emphasizes the complexities involved in evaluating data quality and implementing strategies for its improvement. Charlie highlights the importance of comprehensive measurement and the need for strategic investments and technological advancements to address these challenges effectively. Moreover, he underscores the significance of maintaining flexibility in data usage to accommodate the decentralized nature of healthcare and the critical role that high-quality, accessible data plays in improving healthcare services and ultimately influencing patient outcomes.Tune in and learn more about the need for continued efforts and advancements in the field of data management to meet the evolving demands of the healthcare industry! About Charlie Harp:Charlie Harp is the founder and CEO of Clinical Architecture, an industry-leading healthcare data quality solutions provider. Charlie has over 35 years of experience as a healthcare software engineer focused on creating tools to better utilize and understand data. He led his team to develop the first deterministic algorithm-based engine for automating semantic interoperability. Charlie often speaks on clinical data quality and usability and is the host of the Informonster Podcast.Things You’ll Learn:
Evaluating data quality in healthcare involves assessing millions of data points for each patient.
Improving data quality in healthcare is not just a technical task but a strategic endeavor that necessitates significant investment and allocation of resources.
Achieving healthcare data interoperability requires balancing standardized data practices with the flexibility needed for different healthcare institutions to operate effectively.
Technology can play a significant role in alleviating the burden of data quality management, allowing for more efficient and accurate data assessment and integration.
Despite challenges, incremental steps are being taken in the healthcare industry to enhance data quality and management, reflecting the dedication of healthcare professionals and the industry's commitment to progress.
Resources:
Connect with and follow Charlie Harp on LinkedIn.
Follow Clinical Architecture on LinkedIn.
Visit the Clinical Architecture Website.
Listen to the Informonster podcast here.

Jan 4, 2024 • 9min
Leveraging AI for Denials Prediction with Jeremy Sturgill, VP and Chief Product Officer, and Suzette Rahn, VP and Chief Operating Officer, from BRSi
Enhancing revenue cycle management by preventing denials through provider education, AI, and automation.In this episode, Jeremy Sturgill, VP and Chief Product Officer, and Suzette Rahn, VP and Chief Operating Officer, both from BRSi, shed light on the valuable solutions BRSI is delivering to the healthcare ecosystem, particularly in denials management and utilizing AI for prediction. They discuss BRSi's background, its initial focus on denials management in healthcare, and its evolution into various healthcare spaces. Jeremy and Suzette then touch on the company's innovative use of AI, particularly a beta product for denial prediction. They also emphasize the importance of collaboration and partnerships in addressing healthcare challenges, highlighting the company's rebranding to BRSI. Stay tuned as Jeremy and Suzette share their insights and how healthcare professionals can reach out to them for more information.Resources:
Watch this interview here.
Connect and follow Jeremy on LinkedIn here.
Connect and follow Suzette on LinkedIn here.
Visit BRSi’s LinkedIn and website.

Jan 3, 2024 • 5min
Unveiling Healthcare: The Key Role of Price Transparency with Greg Kay, Senior Vice President at PMMC
Price transparency is a key focus to have, as the federal government is driving openness to both quality and price data.In this episode, Greg Kay, Senior Vice President at PMMC, sheds light on his company’s role in ensuring hospitals are paid correctly by payers, negotiating optimal reimbursement terms, and strategically pricing services. Greg delves into the critical area of price transparency, driven by federal regulations, such as the No Surprise Act and Price Transparency Regulations. He emphasizes the importance of compliance, educating consumers on healthcare costs, and leveraging data for hospitals to enhance negotiating positions with payers. Greg also underscores the transformative impact of transparency on the healthcare industry and the need for hospitals to adapt to changing regulations and consumer expectations. Tune in and learn about the evolving landscape of healthcare reimbursement, compliance challenges, and the pivotal role of organizations like PMMC in navigating these changes!Resources:
Watch this interview here.
Connect with and follow Greg Kay on LinkedIn.
Follow PPMC on LinkedIn.
Learn more about PPMC on their website.

Jan 2, 2024 • 14min
Exploring Acupuncture and Integrative Health with Jimmy Yen, the CEO of Achieve Integrative Health
Imagine a pioneering technology integration in traditional Chinese medicine for innovative healthcare solutions in the US. In this episode, Jimmy Yen, the CEO of Achieve Integrative Health, shares his fascinating journey into the healthcare industry, the innovative strategies at his clinic, and the revolutionary advancements in acupuncture that have redefined the patient experience. Jimmy explores Achieve Integrative Health's unique approach, which focuses on a "service above self" model to prioritize patient care and provide assistance even to those who may not become their patients. He shares some details about the QRA acupuncture technique, emphasizing the clinic's commitment to not only provide relief but also correct and restore the body. Saul and Jimmy also touch on the impact of technology in the healthcare field and what Jimmy recently learned in his Asia travels to bring innovative techniques to the US. With valuable insights and practical advice, this episode is a must-listen for anyone interested in alternative health practices and the future of healthcare.Resources:
Watch this interview here.
Connect and follow Jimmy Yen on LinkedIn here.
Explore Achieve Integrative Health’s LinkedIn, Instagram, Facebook, YouTube, TikTok, and website.


