The DEX Show: A Show for IT Change Makers

There are different moments in our lives that change the course of what we thought was going to be. From small acts like trying new foods and clothes to taking massive leaps. Our guest on today’s show found this ideology shift on a beach in Morocco which led her to create a company bent on saving the planet. In today’s episode, we chat with Lubomila Jordanova, CEO & Co-Founder Plan A & Co-Founder Greentech Alliance, about her journey in sustainability and how technology can be used to bring us together for a greener future. We discuss:The balance of activism and “talk” in sustainabilityThe financial cost of climate change for businessesHarnesses technology to counteract environmental damageFor more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

New immersive technology has the potential to revolutionize the way we communicate, and that will have a profound impact on the way we work. So what futuristic tools are on the horizon and how will the role of the IT team transform to meet the needs of the user?In today’s episode, we chat with Mike Kenny, Global Technical Delivery Lead Unified Communications at Mondelēz International, about the workplace of the future, and how his company is approaching unified communications. Plus, we also have Sam Holzman, the writer and editor of all the fascinating content you find at the DEX Hub, on the show to share research from his new eBook about the future workplace.We discuss:How far we are from operationalizing immersive tech in the workplaceThe potential and limitations of new immersive techHow IT organizational structures will change in the futureWhy IT is becoming the facilitator of experiencesResources:New infographic: Experience Toolkit: Assembling a DEX Super Team. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Traveling back to the age of the dinosaur, we find the advent of the Digital Employee Experience founded in Windows 95. Jumping forward about 20 years, and we have a whole new world of technology driven customer experiences that have changed the landscape of DEX. In this special episode of The DEX Show, we turn the tables on Tim Flower, Global Director of Business Transformation at Nexthink, to talk about his career journey and how it led him to writing Digital Employee Experience for Dummies.  We discuss:The history of DEX and how it came to be what it is todayTim’s personal experiences working in DEXThe challenges of writing a DEX for Dummies book Resources: Tim’s book: DEX for Dummies For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Disability inclusion continues to be a focus for change in evolving workforces.  The influx of remote and hybrid jobs has created a new space and opportunity for those that may not have thrived in an in-person working environment.  But, what changes have been made and what still needs to change globally? Antonio Santos, Social Media Evangelist at Atos, joins us to talk about the changing focus of inclusivity in the workplace since the start of the pandemic. We discuss:The intersection of technology and inclusivity Leading with values internally and externallyHow storytelling can harness companies around customer and employee experience Resources: Antonio’s podcast AXSChat  For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

The only constant is change. At least, that's how members of the workforce have felt over the last few years.We’ve all existed in a state of constant flux. We’ve all had to be adaptable and flexible.Welcome to the modern workplace. Is it here to stay?Christian Reilly, VP of Technology Strategy at Citrix, joins us to talk about the evolving relationship between people, place, and technology.We discuss:The ‘New Now’How younger generations feel about remote workConsumer constructs in IT For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

IT has the power to architect a better employee experience—to enable an end user to stay in a flow state and perform their job better.But it requires nothing less than a revolution.Sounding the alarm is Jonathan Roberts, Analyst at Forrester. He joins the show to chat about how IT must expand its aperture and find new and innovative ways to support the business. We discuss:Highly engaged and burnt out employees nicknamed “tired rockstars”The connection between burnout/engagement and technologyThe evolving, amoeba-shaped definition for the workplaceHow IT can architect a better employee experienceFor more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

When we think about technology, old has become synonymous with slow, inefficient, outdated. Once a device reaches a certain age (or starts performing poorly), we’re quick to toss it out in favor of a sparkling replacement. But the ongoing chip shortage crisis has put unprecedented strain on companies’ hardware supplies – leading many in IT to ask: what if a device’s age isn’t the real problem? What if that lifecycle can be extended? This week, incoming Nexthink Ambassador Barbara Matoe, along with Nexthink’s own sustainability expert Mary Anne Cacciola, join the show to discuss how to extend hardware lifecycles – and how doing so will help both the environment and a business’s bottom line. We discuss: - Common misconceptions around device age and performance - How to make a big impact with small changes - Using hardware and application data to understand the true impact of employee devices - Advocating for Green IT best practices across the organization To learn more about Green IT and extending hardware lifecycles, be sure to check out the latest Nexthink Insights Report: Quantifying e-Waste in Corporate IT. Read it on the DEX Hub (dex.nexthink.com) for free from March 3rd. To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Burnout and stress have been hallmarks of the work experience tracing all the way back to the industrial revolution. However, people are much more aware of it today, and as a society, we are taking concrete steps to confront the collective delusion that success comes at the expense of wellbeing. The process starts with setting clear boundaries around work and technology. Arianna Huffington, Founder & CEO at Thrive Global, joins the show to share her burnout story and offer advice on what companies and individuals can do to battle burnout. Join us as we discuss: - The paradoxical symmetry between the rise of automation and stress - The importance of setting boundaries - How companies can address burnout in a hybrid world - Why IT needs to focus on people as much as the technology For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com) To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Years ago, you would need to insert a CD or floppy disk into your gaming system to install and play a video game. Nowadays, you can download a game through a gaming engine and run it remotely.Business technology has been going through a similar transformation—and the worlds of gaming and the enterprise are starting to converge in fascinating ways.Johan van Amersfoort, Author and Technologist at ITQ, joins the show to discuss what current gaming trends mean for the future digital workplace.We discuss:- A story about how gaming led to the mass adoption of VDI solutions- Trends in gaming that could spawn future applications in the workplace- Implications for the future of the digital employee experience- Where to start with enterprise gamingMentioned during the podcast:- Download a free copy of VDI Design GuideFor more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

To really improve the employee experience, people managers—and organizations, in general—need to start thinking differently about the role technology plays. After all, though the employee experience is not particularly driven by technology, it is enabled by it. In this episode, we welcome Ben Whitter, Founder & Chief Experience Officer at HEX Organization and one of the world’s leading management thinkers, to explain the relationship between the employee experience, technology, and the brand. We discuss: - Why employee experience matters to the brand. - The role technology plays - What most businesses lack from an enablement and technology standpoint - The collaboration between IT & HR - The future of technology and the employee experience in a hybrid world Learn more at benwhitter.com. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com) To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.