The DEX Show: A Show for IT Change Makers

Welcome to “Reality Bytes”, the DEX Show’s shot-within-a-show where journalists and technologists join up to dissect the biggest stories in DEX today.In this episode, Dina and Megan join Tim and Tom to discuss the following juicy topics:What does the money value of time (MVT) concept tell us about modern IT?How much of a role should IT play in training end users to get the most out of their technology?Check out Alan Nance’s article on MVT here and listen to his DEX Show appearance here. For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

In today’s episode, we welcome back a three-time returning guest to the DEX Show, Geoffrey Wright, Global Solution Owner-Digital Experience at Mondelēz International to chat about the latest developments with Green IT and the aftermath of The Great ResignationWe discuss:Implementing sustainable computing initiativesThe immediate measures of energy conservation in organizations with Green ITBeing environmentally conscious without impeding employee’s productivity and needsFor more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Welcome to “Reality Bytes”, which brings together Nexthink’s brightest minds from both the journalist and technology fields to give listeners two perspectives on the topics that matter most in the world of DEX. In this episode, the DEX Hub’s Sam Holzman and Megan Brake join technologists Dina Elshawaf and Orianna Ott, to discuss the following touchy topics with Tim and Tom:Employees bringing their own apps to work The at-work experiences of the IT pros themselves!   For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)  To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.  Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

The Great Resignation impacted the IT industry in a huge way. But now as we exit that era, it’s time to look to the future. Preparing for what comes next is crucial to the success of your business and improving your employee’s experience. In today’s episode, we’ll taking a look into the crystal ball to get a glimpse of the future with Alan Nance, Co-Founder and President of XLA Collab. Join us as we chat about the impact of the great resignation on the IT industry and what the landscape will look in the coming years as we are making the shift to an experience economy. We discuss:What lead to the Great Resignation, specifically in IT, and when will it end?Will there a Great Regret or a Great Reversal in our near future?The indicators that you should be looking for in the next few months that will determine the direction of the DEX hype cycle For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Welcome to the second installment of “Reality Bytes”, which brings together Nexthink’s brightest minds from both the journalist and technology fields to give listeners with both perspectives on the topics that matter most in the world of DEX.In this episode, DEX Hub producer Kathryn Shea gets on the mic for the first time, joining technologist Dina Elshawaf, as well as Tim and Tom, to discuss the following juicy topics:Flexible workplace preferencesPersonas, HR & IT For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

In the last few years, we’ve seen an awakening across the IT space of leaders working on one skill: empathy.  The past outlook of IT, is that it’s a business sector focused on solving problems from employee submitted tickets. A face behind a computer. No need for anything beyond this.  Our guest, Mary Patry, CEO, Executive Coach & IT Advisor at ITeffectivity, LLC, shares that the modern approach, led by CIO leaders, is to focus on employee engagement, experience and emotional health. We discuss: Moving from the triage approach of IT needs to prescriptive and preventative  Why it’s important for CIOs to learn to lead with empathy  The importance of company values, culture and connections  For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com) To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

Welcome to a brand new DEX Show series, named “Reality Bytes”. This new show-within-a-show brings together Nexthink’s brightest minds from both the journalist/analyst and technology fields – providing listeners with two distinct perspectives on the topics that matter most in the world of DEX.    In this episode, DEX Hub contributors Sam Holzman and Megan Brake and technologist Dina Elshawaf join forces with Tim and Tom to discuss the following juicy topics:Chrome in the workplace IT & the Flow State  For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)  To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.  Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

For years, as long as the lights stayed on green and the tech was working, IT employees had done their job while tucked away in a nondistrcipt cubicle.  Fast forward to today and the hybrid work life as well as the growing need for user employee experience has revolutionized how IT is run.  However, this creates a block: How do employers continue to cater to their customers while making sure their employees have the workspace and tools they need to thrive?  In today’s episode, we chat with Adam Harding, Chief Technologist at Softcat, about personalization of the employee and user in the IT industry. We discuss: How standardization helps the few not the masses  The consumerization of digital transformation Why the employee experience and user experience is the future of IT For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

If the last two years have done anything, it’s revolutionized the way that we work. Mobile working no longer means we work from an office and can go to a job site. It means we have the world at our fingertips—literally. The ability to be anywhere didn’t happen at the snap of our fingers, but thanks to the advancements in technology like Snapdragon.In today’s episode, we chat with Rami Husseini, Director of Product Management at Qualcomm about how Snapdragon and its integration with Windows has made it possible for companies to change the way they work for good. We discuss:The future of mobile handsets with 5G and WiFi connectivity How technology impacts businesses and the way they workThe balance between sustainability made devises and demand For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform.Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.

One of the first technologies we worked with was fire. From there it exploded into a multitude of different ways to integrate and make our lives easier.  The future of technology is just as complex as our evolution from fire to modern day computers. And it’s rooted in psychology. In today’s episode, we chat with our very own Oriana Ott, Senior UX Researcher at Nexthink, about the intersection between psychology and tech and how they’re bridged by data.  We discuss:Why IT has shifted from strictly computer-facing to incorporating more human factorsWhat qualitative and quantitative data shows the importance IT specialists and human interactions How psychology and technology will continue to grow together For more amazing DEX content, including podcasts, articles and exclusive research, head over to the DEX Hub (dex.nexthink.com)To hear more interviews like this one, subscribe to the Digital Employee Experience Podcast on Apple Podcasts, Spotify, or your preferred podcast platform. Listening on a desktop & can’t see the links? Just search for Digital Employee Experience in your favorite podcast player.