MSP 1337 | Cybersecurity Education & Security Guidance

Not to follow in everyone's footsteps on predictions... I waited to publish until January 3rd 2023.  I had an opportunity to sit with Steve Alexander, Facilitator and founder of MSP-Ignite, to talk about his hope and predictions for MSP-Ignite members.  I threw in a few of my own just to push some buttons but I think you will find some surprises in this episode.  Please contact me if we missed something or if you have an idea for the next show topic!.

Looking back on 2022 with Joshua Smith of Reliaquest and Charles Love of ShowTech Solutions on looking back on the highs and lows of 2022 and what we hope for in 2023.

I brought Jim Harryman back to finish the conversation on policies and controls.  We left out a few key pieces. 

Whether you have decided to get prepared for an ISO, SOC2, or other audit can be a daunting task.  Listen to the journey and all of it's ups and downs that Jim Harryman goes through to get a SOC2 certification and all of the different things done to prepare.

The impact of an incident is often unknown until we enter into the aftermath.  How it happened can't always be answered but the goal post incident is to determine what can be done to prevent this in the future.  How do we prepare to reduce the impact of a future event when we don't know in advance what that event might be?  Join me as Chad Holstead and I revisit an all to recent event and how his team was able to piece together the events that led up to a user in the client company having their identity compromised with O365.  I learned a lot on this one and i hope you learn something from Chad's experience as well.

How do we create better relationships between vendors and solution providers? How do we get vendors to lean into their partner success?  How do I build confidence in those relationships? This and more as I sit down with Kevin Lancaster of Channel Program.

We spend a lot of time and energy to protect our businesses and our client's businesses from threat actors, natural disasters and even user error.  I'm pretty sure we don't spend enough time focusing on the backups of the data that we are trying to protect.  Join me as I sit down with W. Curtis Preston of Druva to discuss his passion around business continuity and backups.   Be sure to listen for the URL thrown out to download a free ebook, "Modern Data Protection. (an O'Reilly publication)"

Risk has been at the top of mind for several episodes as of late.  So much so that it seems to show up in my Flipboard news feed and suddenly a LinkedIn post popped up by David Schultis, of Red Panda, talking about Risk to UNLV students.  Join us for a conversation around Risk and educating people who often are the risk.

Within every MSP we have roles that involve Account Management and in some cases have even evolved the title to vCIO or other name.  The challenge in many cases is how to charge for this role? Should it be a standalone service offering? Is it just the tip of the spear or the whole spear?  I sit down with Brian Doyle of vCIOToolbox.com to discuss this challenge and opportunity as it pertains to how we provide advisory services both internally and to our clients.

In talking about risk we often don't address risk management plans at all.  In this episode I discuss with Jim Harryman of Kinetic Technology Group, all things risk.  It often starts with a Risk Assessment and we step through what that might look like and how to begin building out a plan within your organization.