Within every MSP we have roles that involve Account Management and in some cases have even evolved the title to vCIO or other name. The challenge in many cases is how to charge for this role? Should it be a standalone service offering? Is it just the tip of the spear or the whole spear? I sit down with Brian Doyle of vCIOToolbox.com to discuss this challenge and opportunity as it pertains to how we provide advisory services both internally and to our clients.
