Cloud Wars Live with Bob Evans

In today’s Cloud Wars Minute, I break down ServiceNow’s latest AI expansion with Anthropic and what it means for enterprise workflows.Highlights00:04 — I recently reported on ServiceNow’s expanded collaboration with OpenAI. That agreement makes OpenAI’s models the go-to solution for companies running upwards of 80 billion annual workflows on the ServiceNow platform.00:17 — Now, ServiceNow has announced that Anthropic’s Claude models will be integrated into core ServiceNow workflows for tasks like app development, with Claude serving as the default model powering the ServiceNow Build Agent — the company’s tool for easy development of agentic workflows.00:37 — This is what ServiceNow Chairman and CEO Bill McDermott had to say about the announcement: “ServiceNow and Anthropic are turning intelligence into action through AI-native workflows for the world’s largest enterprises ... Together, we are proving that deeply integrated platforms with an open ecosystem are how the future is built.”01:12 — In addition to Build Agent, ServiceNow is integrating Claude alongside purpose-built solutions throughout the implementation lifecycle, with the aim of achieving a 50% reduction in the time it takes customers to deploy solutions built on the ServiceNow AI platform.01:31 — ServiceNow and Anthropic are also building agent-based workflows for specific industries, including healthcare and life sciences, for tasks such as research and analysis. Just as it has done with OpenAI, ServiceNow is integrating Claude directly into workflows — and it’s this integration that can lead to much better outcomes for AI initiatives.02:03 — By making these model choices the default, ServiceNow removes the guesswork from customer decision-making and enables customers to rely on the company’s expertise to achieve the best results. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I analyze the leadership shift at Workday and what it means in the age of agentic AI.Highlights00:00 — I want to talk about a change at the top of Workday. And I want to point out somebody who's been a real superstar in this business and that's Workday co-founder, former co-CEO, former CEO, chairman, executive chairman, resigned as CEO, now back in as CEO, Aneel Bhusri.01:13 — He was going to be the person that ran all the business, the operations. And Aneel said, "I can go back to what I truly love," which is developing products and strategy. Carl Eschenbach left about a week ago. The board asked Bhusri to step back in as CEO, and he's done that. So there's no question that Aneel Bhusri’s first love is products and strategy.02:24 — He said, “Now, with Carl Eschenbach coming in a couple of years ago, now I can go do this stuff I really love around products and strategy.” It is this thing about never being trained to do it. He's on the board of directors at General Motors, a highly accomplished executive in a lot of ways. Aneel certainly doesn't need the money.03:13 — How does a company like Workday or Oracle or SAP or Salesforce balance those two things, the enterprise applications that brought them here, and the agentic AI that has to take them forward? Workday, several months ago, announced Workday ERP. From the outside, you've got SAP and Oracle always aggressively trying to go after Workday customers.03:59 — I want to mention about Aneel, the way he manages. He said, “I've sort of become”— this is when machine learning, ML, was really becoming hot — “I became the Pied Piper of Workday. I was just going around to all the different developers and engineering teams and just asking developers and engineering teams over and over and over again, what are you doing with ML?"04:56 — And now they've got two great president-level executives at Workday. Rob Enslin and Gerrit Kazmaier. I think it's very likely that about a year from now, Workday will announce that Bhusri is going to become co-CEO and elevate one of those two, Enslin or Kazmaier, to the co-CEO role with him. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I break down the strategic collaboration between AWS and NTT DATA and what it means for enterprise AI transformation.Highlights00:02 — AWS and NTT DATA, an IT and business consultancy, have announced a multi-year collaboration agreement aimed at helping enterprise clients modernize legacy systems and adopt responsible agentic AI at scale. The companies are combining capabilities to develop solutions that modernize workloads and accelerate enterprise transformation across four key areas.00:48 — Those areas are AI-driven large-scale cloud transformation, industry cloud solutions on AWS, AI and data innovation for modern managed services to improve client experiences, and digital sovereignty and regulated cloud solutions, including the AWS European Sovereign Cloud.01:05 — This is a particularly significant announcement from AWS, because it goes beyond a traditional infrastructure deal and moves into true enterprise transformation. And there's some serious people power involved in this. NTT DATA has founded an AWS business group that already includes nearly 11,000 AWS Certified Experts with plans to add another 10,000.02:02 — This collaboration is focused on responsible cloud and AI scaling with a firm focus on security governance and regulatory compliance. For me, it's a really strong example of the power of delivery partners. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I explain why the AI revolution isn’t a bubble — it’s backed by unprecedented backlog growth.Highlights00:02 — There are some wild numbers being thrown around here early in 2026 as we think about the CapEx investments that the four hyperscalers — Microsoft, AWS, Google Cloud, and Oracle — are making to build up their AI factories, their AI and cloud infrastructure to meet the incredible demand for AI training, inferencing, cloud transformations, business transformations, and more.01:28 — The money, the huge revenue, is already there, and it’s growing at an incredible pace. That’s why these companies are investing so much, because the market is so enormous, the potential is so huge. This number —$1.63 trillion — that’s the amount of either RPO or backlog combined that those four companies have generated going forward.02:12 — The RPO backlog figures for each of these companies are: Microsoft, $625 billion, growing at 110%; Oracle, $523 billion, growing at 438%; AWS, $240 billion, up 40%; Google Cloud, $240 billion, growing at 55%. These are very fresh figures from their Q4 earnings results.03:28 — Microsoft and Google each going to spend about $185 billion in CapEx this fiscal year; AWS, $200 billion; and Oracle, about $75 billion. That totals up to $645 billion dollars in CapEx. The world has never seen anything like this. We’re into unprecedented territory here.04:39 — That is money that’s chasing this already committed business in RPO and backlog. This is $1.63 trillion. That’s right here, right now — a snapshot of what they already have in backlog. Even if they don’t come anywhere close to those growth rates, they’re still showing extraordinary growth and vitality. Visit Cloud Wars for more.

In this episode of the AI Agent & Copilot Podcast, John Siefert, host and CEO, Dynamic Communities and Cloud Wars, is joined by Jen Harris, CEO of TMC, to explore how AI agents, automation, and mindset shifts are redefining business. Their discussion spans TMC’s acquisition of TMG, leadership in the partner ecosystem, and why reimagining work is critical now, setting the stage for conversations at the 2026 AI Agent & Copilot Summit NA.Key TakeawaysAI Requires Commitment, Not Caution: Harris emphasizes that half-measures slow progress more than they reduce risk. Organizations that just try one thing often abandon AI too quickly because early results aren’t perfect. She notes, “You fail first at new things,” adding that true adoption requires patience, leadership backing, and a willingness to accept short-term discomfort for long-term gains.Solutions Beat Technology Stacks: Customers no longer want disconnected tools; they want outcomes. Harris explains that clients expect partners to “meet them where they are,” combining Power Platform, Azure, data, and AI into real solutions.Mindset Is the Real Bottleneck: While AI is already embedded in daily life, Harris observes resistance when it enters core business roles. “It’s not quite here yet” is often code for fear of job impact. She challenges leaders to reframe AI as a workload reducer, asking, “What if it would make you less busy?”Reactive Roles Are Disappearing: Harris highlights a coming shift as agents take over repetitive, reactive work. Professionals who built careers on being indispensable specialists must evolve. People will move toward proactive creation, strategy, and value generation.Human Connection Still Matters: Despite rapid automation, Harris stresses that humanity isn’t going away. Reflecting on in-person events, she says, “Look at you — you came out of your offices on a cold day, and we’re talking.” AI may scale intelligence, but trust, inspiration, and shared understanding still comes from people. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I explain why unified security strategies are essential in the GenAI Era.Highlights00:08 — One of the cornerstones of AI adoption is security. It’s essential to get it right the first time and not backtrack, because compared to the security risks of the past, AI tools and the vast swathes of sensitive data they leverage are in a league of their own.00:25 — To mitigate these risks, organizations need to ensure that the pace of their security measures matches that of AI innovation. Now, the 2026 Microsoft Data Security Index report addresses these issues, how to leverage the incredible power of AI while keeping data secure.01:26 — Ultimately, the report suggests three priorities for organizations to protect their data while maximizing AI adoption. One is a conscious and deliberate move away from fragmented security tools towards a unified data security mechanism.01:45 — The report found that 47% of organizations surveyed had a GenAI-specific control in place, and this year’s survey found that an astounding 82% of those questioned have already developed plans to incorporate GenAI into their data security ops.02:43 — When it comes to GenAI, the situation is tricky, because the technology serves both as a gateway for threat actors and as a mechanism for preventing them. When you get this balancing act right, the opportunities for growth are endless. Visit Cloud Wars for more.

In this latest episode of Cloud Wars Live, Bob Evans is joined by Colleen Kapase, Vice President of Channels and Partner Programs at Google Cloud, and Rakesh Sancheti, Chief Growth Officer at Tredence. Together, they explore how agentic AI is transforming enterprises from insight-driven organizations into adaptive, reflexive businesses. The conversation highlights how AI agents, data foundations, and partner ecosystems are reshaping productivity, decision-making, and real-time execution across industries.The Responsive EnterpriseThe Big Themes:AI Moves From Insight to Action: Enterprises are transitioning from AI that merely advises to AI systems that actively execute decisions. Agentic AI workflows enable systems to sense changes, analyze signals, and take action without waiting for human intervention. This marks a fundamental shift from dashboards and reports to operational intelligence embedded directly into business processes. The result is faster adaptation, reduced latency in decision-making, and organizations that can respond to market changes in near real time rather than after-the-fact analysis cycles.Partners Are the Critical Bridge: Technology platforms alone cannot deliver transformation. Partners play a crucial role in translating AI capabilities into real-world outcomes by combining industry expertise, customer context, and accelerators. They bridge the gap between powerful AI platforms and the specific operational realities of each enterprise. This partnership model accelerates deployment, reduces experimentation cycles, and ensures AI agents are connected to real data and real processes.Retail Emerges as a Leading Use Case: Retail provides a vivid example of agentic AI in action. Multi-agent systems personalize experiences, optimize merchandising, adjust media spend, and guide customers in real time. These systems act continuously, responding to shopper behavior, inventory signals, and market conditions instantly. The result is improved customer experience, higher returns, and operations that function more like living systems than static processes.The Big Quote: “We’re really going to move past the era where data is just sitting in warehouses and being collected and really looking at it independently, and instead take advanced AI and put it in the hands of every single individual.”More from Tredence and Google Cloud:Dive into Tredence's exploration of AI agents and Google Cloud's guide for putting AI agents on the marketplace.  Visit Cloud Wars for more.

In today's Cloud Wars Minute, I examine why incremental growth matters more than sheer cloud size.Highlights00:02 — Made big changes atop the Cloud Wars Top 10 here at the beginning of 2026. Driven by trends in the financial results that the three biggest hyperscalers: Microsoft, Google Cloud, and AWS are reporting. There are changes taking place at the top among those companies, in terms of customer demand and the choices customers are making going forward into the AI Economy.00:48 — My big point here is that there is a metric, key growth metric, and in Q4 for the first time that I can recall, this key metric, both Google Cloud and AWS beat Microsoft in this. This hasn’t happened that I can recall. The key here isn’t so much about mass accumulated over the years, but about the growth and who customers are spending their money with now.01:42 — Microsoft Cloud revenue of $51.5 billion, up 26%. AWS, $35.6 billion up 24%. Google Cloud, $17.7 billion up a whopping 48%. Now look at the incremental Q4 over Q3 momentum. AWS up $2.6 billion. Google Cloud up $2.5 billion. Microsoft up $2.4 billion.03:13 — Google Cloud actually brought in more incremental revenue in Q4 versus Q3 and this is the first time I believe this has ever happened. Google Cloud’s now has $70 billion on an annualized basis, not a little company by any means. In Q4 it grew 48% and it took more new business Q4 versus Q3 than Microsoft did.04:56 — Google Cloud almost matched what AWS did in incremental growth for Q4, and it beat Microsoft. That validates the position I took when I moved Google Cloud to number one on the Cloud Wars Top 10. These numbers reflect what customers are doing, where they’re spending their money, who they’re choosing, and who they’re going with. Visit Cloud Wars for more.

In today's Cloud Wars Minute, I analyze hyperscaler Q4 numbers and reveal why growth rates matter more than size right now.Highlights00:02— We've got the final hyperscaler numbers in now, so we can do some comparisons here. AWS reported a very strong Q4 numbers late last week. I want to talk about that in two contexts. First of all, those numbers themselves and the very nice performance AWS put together.00:42 — The second one, though, is relative to its big competitors, specifically Google Cloud and Microsoft. AWS, in spite of good numbers itself in Q4, continues to fall behind the pace being set by the leaders, particularly Google Cloud. Its revenue is up 24% to $35.6 billion. I think that's about a $142 billion annualized run rate.01:44 — Very impressive, excellent growth rate. Each quarter this year, their growth rate has gone up: Q1, 17%; then 17.5%; then 20%; and now 24%. Best quarter in more than three years for them. And their backlog, they said, was up 40% to $244 billion. But at the same time, Google Cloud's explosive Q4 numbers show that they have a 48% growth rate versus AWS's 24%.02:16 — That's twice as much. So AWS is twice as big as Google Cloud, but Google Cloud is growing twice as fast. The growth rate now — 48% in Q4 for Google Cloud, 26% for Microsoft Cloud, and AWS 24% — that is really an outlier there. One is in incremental quarter-over-quarter revenue. So the revenue in Q3, then look at the revenue in Q4.03:02 — AWS is in the lead: $2.6 billion incremental revenue in Q4 versus Q3. Google Cloud, $2.5 billion. Microsoft Cloud, $2.4 billion. AWS is twice as big as Google Cloud, but Google Cloud matched them on this incremental new growth. Microsoft is three times bigger than Google Cloud, but Google Cloud actually exceeded, by a little bit, what Microsoft did in Q4 over Q3.04:27 — Those numbers in any other industry would absolutely be astonishing, unprecedented. In the Cloud Wars, though, as good as those AWS numbers are, it's only third-best. Oracle is expected to grow 40% to 44% in numbers that will come out in about a month, when it reports its most recent quarter. Microsoft is bigger than AWS, and it's growing faster. Visit Cloud Wars for more.

A quick dive into the surge of agentic AI and why millions of autonomous agents create a new risk called agent sprawl. The show covers automated discovery tools added to MuleSoft Agent Fabric for detecting agents across Bedrock, Vertex AI and more. Listeners hear about agent scanners, multi‑cloud visibility, and how unified agent mapping aims to replace manual oversight and tighten security.