

The Experience Designers
Steve Usher
Your front row seat to the world of experiences | Bi-weekly episodes
Episodes
Mentioned books

Nov 25, 2019 • 42min
Rakhi Rajani & Stefan Moritz - Preparing for robots and humans working together
Robots and humans working together. What do you think of when reading this? C3PO? Or Alexa telling you your calendar this morning? I had the opportunity to discuss this important topic with Raki Rajani and Stefan Moritz at McKinsey Design. Delving into the evolution of robots, why design will play an important role and ensuring we take full advantage of the opportunities that exist in shaping an exciting future.

Oct 7, 2019 • 27min
Design Thinking Conference **SPECIAL** - Kalwant & Puleng (3/3)
The final episode of my 3 part series leading up to the Design Thinking Conference in Amsterdam. In this episode, you'll meet Kalwant Bhopal, a British Professor and diversity expert has focused her research on racism and ethnic minorities in education and academia. Dr. Puleng Makhoalibe is one of 20 women globally selected to participate in the 2019 women leaders of the world program and a recognised leader in creativity and innovation.

Oct 2, 2019 • 49min
Lisa Morris - The popularisation of design thinking in HR.
In this episode, you’ll meet Lisa Morris, founder of XPLOR based in Charlotte, North Carolina. We discuss the popularisation of design thinking in HR, debunk some of the emerging myths and ensuring we don’t lose the full potential of design thinking in future HR functions around the globe.

Sep 22, 2019 • 25min
Design Thinking Conference **SPECIAL** - Esther & Jeanne (2/3)
A very special episode in partnership with the Design Thinking Conference in Amsterdam.
You’ll meet Esther Thole from the Netherlands and Jeanne Liedtka from the U.S. Both are speaking at the conference sharing their different perspectives on the topic of empathy. In this episode, get a glimpse into their backgrounds, work and plans for the conference.

Sep 15, 2019 • 27min
Design Thinking Conference **SPECIAL** - Stefan & Cristina (1/3)
Join us for a very special episode as we announce our partnership with the Design Thinkers Conference in Amsterdam 2019. Today you'll meet two people who will be at the event as a speaker and facilitator of a live experiment.

Jul 29, 2019 • 51min
Nicole Dessain - Turning HR into superheroes!
In this episode, you’ll meet Nicole and learn more about her passion for HR, innovation, talent and design thinking. We talk about her mission to turn HR into superheroes, exploring the emergence of design sprints and the opportunities they bring for organisations large and small.

Jun 12, 2019 • 47min
Daniel Vallejos - Data & Design when creating employee experiences
In this episode, you’ll meet Daniel from Chicago. An experienced HR professional with a passion for employee experience design. During our conversation, you'll learn more about his transition from corporate HR to experience design. His views on the changing landscape of human resources and the power of combining data and design in modern business.

May 29, 2019 • 47min
Anna Mamalaki - Future skills of leadership and HR, Diversity & Inclusion + more
In this episode, you’ll meet Anna. Currently living and working in San Francisco, she offers insights into her experience of the bay area. We delve into the changing requirements of leadership in a rapidly changing work environment, future skills for HR practitioners, the topic of diversity & inclusion and business impacts on society.

Apr 26, 2019 • 47min
Verity & Tom - Employee Engagement versus Employee Experience
After meeting at an event in Stockholm. We thought it would be fun to come together and talk about employee engagement versus employee experience. Sharing our own experiences of work, how it’s changed and the expectations employees have on modern day businesses. Interesting given we are 20 years apart and in different stages in our careers.

Apr 3, 2019 • 23min
Stefan Van Der Stigchel - Recorded at the Design Thinking Conference
In this episode, you’ll meet Stefan, an associate professor at Utrecht University and head of the research group Attentionlab.
The group’s aim is to study how attention and visual awareness shape the perception of the world around us. This is particularly important when thinking about empathy and our immediate view of situations or people. Not to be missed!


