

The Experience Designers
Steve Usher
Your front row seat to the world of experiences | Bi-weekly episodes
Episodes
Mentioned books

Sep 13, 2022 • 52min
Imran Rehman - The business of belonging
With the current exploration and re-definition of work, a lot of deeply engrained concepts around hierarchy, collaboration and culture are up for question. Imran Rehman offers an angle of community and leadership that can help us create a true sense of diversity and belonging.
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Aug 15, 2022 • 34min
Launching Season 2 of The Experience Designers

Aug 13, 2021 • 1h 1min
Michael & Wayne - Design thinking in action
A unique opportunity to gain exclusive access to Design Bloc inside Georgia Tech in Atlanta. Where they focus exclusively on teaching Design Thinking to a diverse group of students across different faculties using their new human-centric mindset to solving local community challenges. With some transformative outcomes, not only for the students but those in the community who also participated.

7 snips
May 3, 2021 • 45min
Lars Schmidt - Re-defining HR
Lars Schmidt, Founder of Amplify Talent and author of 'Redefining HR', dives into the evolving landscape of Human Resources. He discusses the significant changes brought about by the pandemic, emphasizing empathy and resilience. With insights from his career at Ticketmaster and NPR, he highlights the shift toward user-centered design in HR practices. Lars also addresses the rise of collaborative HR communities, showcasing the importance of knowledge-sharing and innovation in creating inclusive workplace cultures.

Apr 16, 2021 • 55min
Belinda & Emma - Positive psychology & design thinking. A perfect EX combo!
In this episode, you’ll meet Belinda and Emma from the United Kingdom. We explore the evolution of employee experience and why it’s more than just a fancy new title in the industry. They share interesting insights from their research and applying positive psychology to design thinking methodologies and their work.

Jan 29, 2021 • 51min
Andrew Marritt - Finding gold in employee text feedback
In this episode, you'll meet Andrew Marritt. CEO of Organisation View based in Switzerland. We discuss the recent increase in companies capturing employee feedback powered by developments in technology. Importantly, the huge opportunities available to unearth gold hidden inside the vast amount of words shared in those surveys. Going beyond eNPS or 5-star ratings.

Nov 30, 2020 • 48min
Dana Wasson - Take Action & Author of 'Talk the walk'
In this episode, you'll meet Dana Wasson. An abstract artist, a keynote speaker, standing on the coveted red dot carpet of TEDx and author of 'Talk the walk'. We delve into why employee engagement is at an all-time high and how leadership has been impacted during this COVID era.

Sep 10, 2020 • 48min
Bryan Adams - Founder & CEO of PH Creative
2020 has been the greatest stress test for employer brands. The difference between what organisations do and HOW they do it has never been more important during these challenging times. Whether you've been furloughed, chosen to continue working or made redundant. Regardless of the situation. HOW companies have acted during COVID will show the true colours of their employer brand. Fact or fiction. One thing is for sure. People won’t forget.

May 27, 2020 • 42min
Ellie Brown - Head of People Ops at Oodle Car Finance
Just like ASOS for the fashion industry and Just Eat with their digital experience around food delivery. Oodle Car Finance started out with the intention to completely disrupt the car financing industry putting digital and experience at the very heart.
Ellie shares her own story and experience of working at Oodle. When during her first interview with the CEO, discussed the book ‘the power of moments’ by chip and dan heath. (well worth a read if you haven’t yet). She receiving a copy in the post that weekend with a hand written note saying how much he enjoyed the meeting and was looking forward to their next one. Nice touch!

Apr 21, 2020 • 46min
Eunice Clements-Tweedie, Global Talent Acquisition @ The LEGO Group
In this episode, you’ll meet Eunice, Senior Director, Talent Acquisition at LEGO. Learn about her own experience of joining and working at LEGO. What makes the culture so unique? And how as a global talent acquisition team they deliver best in class candidate experience, whilst protecting one of, if not, THE most loved brands in the world.


