The Logistics of Logistics

The Dark Funnel with Tom Augenthaler Tom Augenthaler and Joe Lynch discuss the dark funnel. As the founder of an influencer marketing company, Tom helps companies tell stories that make the customer the hero. Having customers and influencers talk positively about your company is one of the best ways to attract and win new business. About Tom Augenthaler Tom Augenthaler is the Founder and CEO of The Influence Marketer. On the website, Tom shares his ideas and knowledge of influencer marketing with others looking to learn about this powerful strategy. Tom is a pioneer in the space and has been working with influencers since 2007 while with Hewlett Packard, and as a consultant helping corporate clients since 2009. He is an international speaker, corporate trainer, and recognized as one of the Top 50 experts in the field by Talking Influence. Tom writes for several media outlets including Social Media Examiner and Social Media Today. Tom earned a Bachelor of Arts in History from Gettysburg College and a Master of Liberal Arts in English and American Lit from Harvard University. About 551 Media and The Influence Marketer The Influence Marketer is the best place to learn about B2B influencer marketing. Tom Augenthaler has been helping top brands utilize B2B influencer marketing since 2007, he is a true pioneer in the space. The Influencer Marketer provides lots of free content on influencer marketing and is the place to go for any company looking to start or improve their use of influencer marketing. Tom offers full team training on the many different aspects of the process, one on one mentoring, or strategy calls. He consults digitally and in-person to help B2B businesses build a marketing strategy that is right for them. Key Takeaways: The Dark Funnel Tom Augenthaler is the Founder and CEO of 551 Media, where he helps B2B companies build brand affinity with influencers. In the podcast interview, Tom explains that the dark funnel is a customer's purchasing journey that occurs off-site through social, paid, competitive, influencer and other channels not controlled or visible to the brand. In recent years, marketers have come to rely on sales funnels that culminate in a marketing generated lead, but increasingly savvy customers are avoiding the tactics and methods (webinars, white papers, cold calls, etc..) that put them in the sales funnel. Instead customers are educating themselves about their buying options via articles, blog posts, social media, videos, influencers, etc.. outside the view of the sales and marketing team. Prospects from the dark funnel often contact companies with a good understanding of the company's service offering and very close to making their buying decision. Marketing tools that enable marketers to engage, track, and contact prospects are great, however, some brands have been over-zealous and savvy customers are keeping themselves off the radar and in the dark funnel. Recent research by Sirius Decisions and Forrester suggests that 67% to 90% of the customer's purchasing journey is in the dark funnel - consuming off-site content. Tom and his team help companies navigate the dark funnel. They empower businesses to inspire, educate, and persuade through influencers. Learn More Tom Augenthaler Linkedin Tom Augenthaler Twitter The Influence Marketer A Better Way to Reach Your Target Market with Tom Augenthaler The Customer is the Hero with Tom Augenthaler The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Owning The Customer Experience with Larry Gordon Larry Gordon and Joe Lynch discuss owning the customer experience. Larry is is the Managing Director, GTM, Emtec Digital, a global technology services company that provides digital software engineering and transformation solutions to clients across multiple industries. About Larry Gordon Larry Gordon is the Managing Director, GTM, Emtec Digital. Prior to joining Emtec, Larry has held senior leadership positions at Cognizant and Capgemini and has founded and led IT services and software companies in the security, devops and digital transformation segments. He has also been a successful angel investor in the energy and cloud spaces. About Emtec Emtec is a global IT consultancy dedicated to helping world class organizations in the enterprise, education, and government markets drive transformation and growth by employing the latest enterprise technologies and innovative business processes. We empower our clients to accelerate innovation and deliver amazing client experiences to better compete and ultimately lead in their industry. Our "Client for Life" approach is built upon over 20 years of delivering rapid, meaningful, and lasting business value. Our offerings span the IT spectrum from Advisory, Applications (Enterprise, Custom, Mobile and Cloud) as well as Intelligent Automation, Analytic, Cyber Security and Infrastructure Services. Key Takeaways: Owning The Customer Experience Larry Gordon is the Managing Director, GTM, Emtec Digital, a firm that empowers their transportation and logistics clients to accelerate innovation and deliver amazing client experiences. In the podcast interview, Larry explains how the customer experience is increasingly enabled by technology. Consumer technology companies like Amazon have raised the bar on customer experience. Leading transportation, logistics, and warehousing companies are investing to deliver the best customer experience. The 3PL market is separating between the "haves" who have game-changing technology and the "have-nots" who are unable or unwilling to invest in technology. In the past, IT service companies developed systems that were focused on operational and financial functions that were not seen or use by the firm's customers. Today, IT service companies are not just not just developing systems that streamline the process – they are delivering customer experiences. When the customer is regularly interacting with the technology, the bar is very high. IT services companies who are developing customer experiences, work closely with customers (end customers) to understand their unique preferences. Emtec develops digital products or platforms that are customer facing – products that have the ability to delight customers and give your company a competitive advantage. Emtec is a global technology services company providing digital software engineering and transformation solutions to clients in logistics, transportation, and warehousing. Emtec also works some of the leading technology companies in the freight tech space. Learn More About Owning The Customer Experience Larry Gordon LinkedIn Emtec Emtec Digital The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

3 Emerging Supply Chain Trends with Steve Elwell Joe Lynch and Steve Elwell discuss 3 emerging supply chain trends. Steve helps businesses manage challenges through improvements to leadership, liquidity, sales, and costs. About Steve Elwell Steve Elwell is the Founder of iDev Partners, which is a business consultancy focused on turnaround, growth, and Improvement. Steve brings a strategic and practical approach to the challenges of leadership and business profitability. He is an expert in the growth and turnaround of small and medium manufacturing, logistics, and technology businesses. He led the turnaround of 6 troubled companies and started 2 new businesses. He successfully recruited and led 6 sales forces, introduced dozens of new products, and entered 10 new markets. As a retained executive search consultant, he built C-suite leadership teams for clients in a variety of industries. Steve earned a BA in Economics and Management and an MBA. He lives with his family in suburban Detroit. About iDev Partners iDev Partners provides growth and turnaround services to owners and executives of small and medium-sized automotive, industrial, and technology businesses. Areas of focus include new market entry, new product development, sales effectiveness, partnerships and alliances, operational excellence, and financial management. Key Takeaways: 3 Emerging Supply Chain Trends Steve Elwell is the Founder of iDev Partners, which is a business consultancy focused on turnaround, growth, and Improvement. Steve brings a strategic and practical approach to the challenges of leadership and business profitability. In this podcast, Joe and Steve discuss 3 emerging supply chain trends. Trend #1: China represent a higher supply chain risk There is significant political risk with the current Chinese government leadership. An older, more expensive population means China is not a low-cost country for business. The housing/financial issues within China threaten the country's financial stability. Ongoing infrastructure and water issues has the potential to disrupt supply chains. Trend #2: Near sourcing and shorter supply chains Many companies are moving to supply chain partners located in North America to reduce supply chain risk, transportation costs, transportation time, and environmental impact. The port congestion and challenges caused by the pandemic highlighted the problem with suppliers from Asia. Trend #3: Better decision making enabled by end-to-end connectivity, transparency, and visibility. Investment in technology is enabling companies to make better decisions because they have visibility into their supply chains. Soon, supply chains will be connected from order-to-cash or end-to-end, which that there will be a "digital twin" that represents the physical supply chain (reality). Top supply chains practitioners are already using artificial intelligence (AI) and machine learning (ML) to run millions of possible SC scenarios with the goal of reducing risk, while increasing resiliency, and profits. Learn More About 3 Emerging Supply Chain Trends Steve Elwell iDev Partners Previous Podcasts with Steve Elwell: Make Heroes, Make Money with Steve Elwell Avoiding Fear, Uncertainty, and Doubt in Sales with Steve Elwell The Number One Reason Why People Buy with Steve Elwell Understanding the Buying Process with Steve Elwell The Only 3 Ways to Improve Your Sales with Steve Elwell Entering New Logistics Markets with Steve Elwell The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

The Warehousing Crisis with Chuck Coxhead Chuck Coxhead and Joe Lynch discuss the warehousing crisis. Chuck is the Director of Sales & Marketing at Procensis, a leading mobility solutions provider focused on the latest technologies to help you achieve the most effective workflows on the distribution and manufacturing floor. About Chuck Coxhead Chuck Coxhead is the Director of Sales & Marketing at Procensis. He is a passionate Sales and Marketing professional experienced in complex solution sales delivering results to demanding defense and telecommunications programs. From his early career as an Industrial Engineer, Chuck has developed a comprehensive understanding of value and cutting edge technologies and applied them to enable innovations, such as digital radar, quantum computing, chipless RFID, fiber-optic transmission, and millimeter-wave scanning. Chuck has developed new and stagnant organizations into thriving and respected brands with outstanding year over year sales growth. He has led teams to realize new and recognized brands with impressive recognition. With an unrelenting desire to identify new business, coach teams, and drive sales; Chuck is absolutely committed to delighting customers, successful partners, and profitable results. About Procensis Procensis is a leading mobility solutions provider focused on the latest technologies to help you achieve the most effective workflows on the distribution and manufacturing floor. Our collective experience in the design and deployment enables newfound productivity within your existing warehouse workforce, applying mobile and wearable computing to interface with the leading Warehouse Management Systems. With ruggedized mobile computing for industry, optimized user interface, and voice-enabled transactions; warehouses using Procensis' Visual-Voice-Scan solutions can reduce barcode scanning speeds up to 30% and achieve 99% accuracy. Wearable computing and scanning provide improved dexterity, reduced distractions, and greater focus contributing to a more safe and satisfying user experience. Moreover, our intuitive solutions enable fast on-boarding with return on investment commencing within minutes. Key Takeaways: The Warehousing Crisis Chuck Coxhead is the Director of Sales & Marketing at Procensis, a dynamic end-to-end provider of our visual-voice-scan mobile computing and scanning solutions. The warehousing crisis that we are currently experiencing is caused by surging ecommerce volumes and a labor shortage caused by the pandemic. The warehousing crisis is made worse because many warehousing companies have underinvested in warehouse technology. The lack of technology has caused issues with accuracy, worker safety, injuries, onboarding new employees, worker productivity, efficiency, and effectiveness. Chuck and the Procensis team help warehousing companies to become more productive, safer and ultimately more profitable. By providing cutting edge software along with wearable, mobile, hands-free technology, Procensis is creating warehouse superheroes and streamlining operational processes. With over 25 years of warehouse, distribution, logistics, and warehouse management system (WMS) experience; Procensis creates outstanding business outcomes delivering improved worker experience, speed, accuracy, fast onboarding, and safety. Learn More About The Warehousing Crisis Chuck Coxhead LinkedIn Procensis Procensis LIVE! Tailgate Tour The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

The Unsung Hero of Logistics with Jeff Booth Jeff Booth and Joe Lynch discuss the unsung hero of logistics. Jeff is the General Manager of Opendock, a leading software provider for dock scheduling for warehouses that helps provide visibility into truck arrivals. About Jeff Booth Jeff Booth is the General Manager of Opendock, a leading software provider for dock appointment scheduling. Jeff has had the opportunity to help lead a variety of different business units throughout his career including Circuit City stores, the world's largest pet training service at Petsmart, analytics and strategy for a movie theater chain, and a carrier sales team at Globaltranz. At Globaltranz he experienced the pain of scheduling in logistics with seemingly endless first come first serve facilities and armies of people on the phone or e-mailing shippers to get appointments. If we never had appointments, how was everyone talking about on-time percentage? There had to be a better way to do all of this, so he joined the Opendock team two years ago to figure it out. About Opendock Opendock is a dock scheduling platform for warehouses that helps provide visibility into truck arrivals. By giving warehouses and carriers a shared schedule, Opendock reduces labor hours and eliminates back and forth emails with a self-serve platform that can be used by carriers to schedule appointments in real-time. With visibility into truck arrivals and detailed tracking of in and out times, Opendock helps facilities reduce detention times, identify dock bottlenecks, and leverage data to build programs that improve performance. Key Takeaways: The Unsung Hero of Logistics Jeff Booth is the General Manager of Opendock, which provide dock scheduling software for warehouses. The dock and the people who work on it are the unsung heroes of logistics. The dock is where shipping & receiving meets the trucking company – where rubber meets the road! Many critically important insights can be gained by understanding what's happening on the dock. Insights including: planned pick up vs actual, loading/unloading time, dwell time, and detention. For all its importance, the dock is often overlooked when it comes to technology. Opendock is changing all that by delivering an industry leading dock scheduling software that is used by 30,000 plus carriers and 2,500 shipping locations. Opendock helps warehouses (and other shippers) save time and money by having their carriers book appointments online. Reduce labor costs by freeing up warehouse staff with fewer inbound calls and emails by letting carriers schedule online. Lower freight costs by decreasing detention fees with appointments and reducing rates by making it easier for drivers to pick up and deliver. Improve visibility with real-time status updates and dock appointment data that can be shared across the enterprise. Learn More About The Unsung Hero of Logistics Jeff Booth LinkedIn Opendock The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube Jeff Booth and Joe Lynch discuss the unsung hero of logistics. Jeff is the General Manager of Opendock, a leading software provider for dock scheduling for warehouses that helps provide visibility into truck arrivals. About Jeff Booth Jeff Booth is the General Manager of Opendock, a leading software provider for dock appointment scheduling. Jeff has had the opportunity to help lead a variety of different business units throughout his career including Circuit City stores, the world's largest pet training service at Petsmart, analytics and strategy for a movie theater chain, and a carrier sales team at Globaltranz. At Globaltranz he experienced the pain of scheduling in logistics with seemingly endless first come first serve facilities and armies of people on the phone or e-mailing shippers to get appointments. If we never had appointments, how was everyone talking about on-time %? There had to be a better way to do all of this, so he joined the Opendock team two years ago to figure it out. About Opendock Opendock is a dock scheduling platform for warehouses that helps provide visibility into truck arrivals. By giving warehouses and carriers a shared schedule, Opendock reduces labor hours and eliminates back and forth emails with a self-serve platform that can be used by carriers to schedule appointments in real-time. With visibility into truck arrivals and detailed tracking of in and out times, Opendock helps facilities reduce detention times, identify dock bottlenecks, and leverage data to build programs that improve performance. Key Takeaways: The Unsung Hero of Logistics Jeff Booth is the General Manager of Opendock, which provide dock scheduling software for warehouses. The dock and the people who work on it are the unsung heroes of logistics. The dock is where shipping & receiving meets the trucking company – where rubber meets the road! Many critically important insights can be gained by understanding what's happening on the dock. Insights including: planned pick up vs actual, loading/unloading time, dwell time, and detention. For all its importance, the dock is often overlooked when it comes to technology. Opendock is changing all that by delivering an industry leading dock scheduling software that is used by 30,000 plus carriers and 2,500 shipping locations. Opendock helps warehouses (and other shippers) save time and money by having their carriers book appointments online. Reduce labor costs by freeing up warehouse staff with fewer inbound calls and emails by letting carriers schedule online. Lower freight costs by decreasing detention fees with appointments and reducing rates by making it easier for drivers to pick up and deliver. Improve visibility with real-time status updates and dock appointment data that can be shared across the enterprise. Learn More About The Unsung Hero of Logistics Jeff Booth LinkedIn Opendock The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Better Customer Conversations with Tim Riesterer Tim Riesterer and Joe Lynch discuss better customer conversations. Tim is the Chief Strategy Officer at Corporate Visions, a company that helps other companies to improve their conversations with prospects and customers to win more business. About Tim Riesterer Tim Riesterer, Chief Strategy Officer at Corporate Visions, is dedicated to helping companies improve their conversations with prospects and customers to win more business. A visionary researcher, thought leader, keynote speaker, and practitioner with more than 20 years of experience in marketing and sales management, Riesterer is co-author of four books, including Customer Message Management, Conversations that Win the Complex Sale, The Three Value Conversations, and The Expansion Sale. About Corporate Visions Corporate Visions is the leading provider of science-backed sales, marketing, and customer success training and consulting services. Global B2B companies work with Corporate Visions to articulate value and promote growth in three ways: Make Value Situational by distinguishing your commercial programs between customer acquisition, retention, and expansion. Make Value Specific by creating and delivering customer conversations that communicate concrete value, change behavior, and motivate buying decisions. Make Value Systematic by equipping your commercial engine to deliver consistent and persistent touches across the entire Customer Deciding Journey. Key Takeaways: Better Customer Conversations Tim Riesterer is the Chief Strategy Officer of Corporate Visions, the leading provider of science-backed sales, marketing, and customer success training and consulting services. In the podcast interview, Tim explains why better customer conversations leads to more sales with existing and new customers. Tim and the team at Corporate Visions help their clients to articulate value in their customer conversations in three ways: Make Value Situational by distinguishing between customer acquisition and customer expansion. Make Value Specific by aligning conversations with the Customer Deciding Journey. Make Value Systematic by unifying marketing, sales, and customer success to speak in one voice. I was so impressed with the insights in this article, I asked Tim to come on my podcast: 10 surprisingly effective sales techniques, backed by research. I have since learned that the Corporate Visions website is full of valuable advice for sales and marketing professionals. Learn More About Better Customer Conversations Tim Riesterer LinkedIn Corporate Visions Book: The Expansion Sale E-book: Winning the Four Value Conversations E-book: Virtual is Vital The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

The Ware2Go Story with Steve Denton Steve Denton and Joe Lynch discuss the Ware2Go story. Steve is the CEO of Ware2Go, a UPS company, hanging the traditional 3PL model to make one- to two-day delivery easy and affordable for all merchants by positioning products closer to end customers for a fast, inexpensive and reliable order-to-delivery experience. He is also a digital technology and AI executive. About Steve Denton Steve Denton is the CEO of Ware2Go, a UPS company, he is a digital technology and AI executive, Steve has spent 20 years reimagining digital sales channels to level the playing field for companies to compete and win. A serial entrepreneur with deep expertise in digital technology, ecommerce and AI and a proven track record of building high-performance organizations, Denton has now turned his focus to creating smarter fulfillment networks and democratizing 1 to 2-day delivery as the CEO of Ware2Go. Prior to joining Ware2Go, Denton was President and CRO of Collectivei, a company that uses B2B data to make sales organizations more informed, efficient and profitable. He served as CEO of GSI Media, which sold to eBay in 2011, then as GM and VP of eBay Enterprise Marketing Solutions, where he oversaw billions in ecommerce revenue and ran nine advertising and martech companies. He also served as President and CEO of Rakuten LinkShare after serving in multiple executive positions at LinkShare prior to its acquisition by Rakuten. Prior to his career in technology, Steve held leadership roles at FedEx and Pepsi. He is passionate about leveraging technology to solve complex problems and enable merchants of all sizes to compete in the new era of Business to Everyone (B2E). About Ware2Go Ware2Go, a UPS Company, is changing the traditional 3PL model to make one- to two-day delivery easy and affordable for all merchants by positioning products closer to end customers for a fast, inexpensive and reliable order-to-delivery experience. Ware2Go offers an integrated solution for warehousing, pick, pack and shipping services to businesses of all sizes through an intuitive cloud-based technology platform that makes it easy to extend your distribution footprint and scale up and down as your operational needs change. Ware2Go's carbon offset shipping network enables merchants to meet customer expectations sustainably, and their technology integrates with all major sales channels from Amazon to Shopify to simplify fulfillment for multichannel merchants. Key Takeaways: The Ware2Go Story Steve Denton is the CEO of Ware2Go, a company that is simplifying the end-to-end supply chain across commerce to enable companies of all sizes to compete and grow. In the podcast interview, Steve and Joe discuss Steve's life, career, and his role as the first CEO of Ware2Go. Ware2Go is an on-demand fulfillment platform owned by UPS (NYSE:UPS) that helps merchants enhance their delivery experience. Ware2Go has more than 50 warehouse facilities strategically placed around the country to give their customers a 1-2 day delivery footprint to 99% of residents in the continental US. Ware2Go provides cloud-based technology as part of the fulfillment solution for every customer. This solution can be accessed by multiple users within your company to maintain visibility to all the operations occurring across your network and sales channels. Ware2Go pricing is customized to each of their customers. Their fulfillment services and technology work together for a comprehensive supply chain solution that can pivot and adapt with strategic business decisions. The value of a partnership with Ware2Go is the potential for business growth. Ware2Go clients generally see a 20% increase in cart conversions and a 10% increase in average deal size by positioning themselves to better serve their customers. Since Ware2Go is a UPS company, customers can utilize not only UPS's small parcel network, but also the scale, expertise, and experience of one of the world's best supply chain companies. Learn More About The Ware2Go Story Steve Denton LinkedIn Steve's Coyote Summit Keynote What is 3PL? The Complete Guide 2021 Ware2Go 2021 Guide to Warehousing 2021 Ultimate Multichannel Retailing Guide Carbon Neutral Shipping with Pachama The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Avoiding Port Congestion with Neel Jones Shah Neel Jones Shah and Joe Lynch discuss avoiding port congestion. Neel is the EVP and Global Head of Airfreight at Flexport, the platform for global logistics. About Neel Jones Shah Neel is the EVP and Global Head of Airfreight at Flexport, the platform for global logistics. A widely recognized leader in the global logistics industry, Neel was formerly SVP and Chief Cargo Officer at Delta Airlines and VP Sales and Marketing at United Airlines. He sits on the board of TIACA, Amerijet International and holds an MBA from Columbia University. About Flexport Flexport is the platform for global logistics. Companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to optimize their supply chains, and deliver for customers anywhere in the world. Flexport connects the entire ecosystem of global trade on the Flexport Platform, empowering buyers, sellers and logistics providers with the services and technology to grow and innovate. Key Takeaways: Avoiding Port Congestion Neel Jones Shah is EVP and Global Head of Airfreight at Flexport, the operating system for global trade. Flexport provides customers a strategic operating model that powers more transparent, more agile, more efficient, and more profitable global supply chains. There is unprecedented congestion at US and global ports that is delaying shipments, jeopardizing the holiday selling season, and potentially harming the economy. The congestion is caused by a combination of factors including: Increased consumer demand – especially ecommerce shopping. Consumers were unable to travel, eat out, or attend events (concerts, sports, cultural) so they spent online. At least some of the shopping was driven by COVID relief money from the government. The increased consumer demand was coupled with supply chain shortages including: manpower, containers, trucks, drayage, dock labor, rail, etc.. The world's supply chain is a delicate balance – and it became unbalanced due to COVID. Shipping via ocean freight has become very difficult and expensive. The lack of ocean capacity is making traditional ocean shippers look for options to support the holiday season. Airfreight is an option, however it is more expensive and capacity is tight. Airfreight is 1% of the total volume and is 35% of the value. Airfreight is typically used for high value, time sensitive products like vaccines, pharma, consumer electronics, semiconductors, etc. Neel and his team at Flexport are seeing a lot more interest in airfreight from shippers who typically ship via ocean. These shippers recognize that paying extra for logistics is far better than disappointing customers during the holiday season. Larger freight forwarding companies like Flexport have purchased additional airfreight capacity to support their customers. Flexport delivers a best-in-class experience in airfreight, offering customers granular and end-to-end visibility, reliable service, and customized, data-driven supply chain solutions. Learn More About Avoiding Port Congestion with Neel Jones Shah Neel Jones Shah LinkedIn Flexport Flexport's upcoming customer conference, FORWARD21 The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

Emerge Levels Up with Michael Leto Michael Leto and Joe Lynch discuss Emerge levels up, a phrase used at Emerge to describe the company's rapid growth. Michael is the CEO of Emerge, one of the fastest-growing startups in the U.S. and is transforming the $800 billion transportation and logistics industry with its digital freight marketplace platform. About Michael Leto Michael Leto, CEO of Emerge, has been in the transportation industry for over 21 years and played an active role in creating one of the largest and fastest-growing 3PLs in the country. He has been recognized as one of Arizona's "Top 35 Entrepreneurs 35 and Younger" by AZ Central, "40 Under 40" by Phoenix Business Journal, and creating a culture awarded "Best Places to Work". He has a proven track record of building and scaling successful e-commerce platforms and assimilating teams to drive results and execute strategic initiatives. About Emerge Emerge, based in Scottsdale, AZ, is one of the fastest-growing startups in the U.S. and is transforming the $800 billion transportation and logistics industry with its digital freight marketplace platform. Emerge's award-winning marketplace provides access to direct capacity and live market conditions helping shippers and carriers make the strongest, most beneficial decisions when procuring domestic freight. Launched in 2017, Emerge is backed by Greycroft, New Road Capital, 9Yards Capital, and the founder of GlobalTranz. Key Takeaways: Emerge Levels Up Michael Leto is Co-CEO at Emerge, a company that is reinventing freight procurement (RFP). Based in Scottsdale, AZ, Emerge is one of the fastest-growing startups in the U.S. and is transforming the $800 billion transportation and logistics industry with its Digital Freight Marketplace platform. Emerge's award-winning marketplace provides access to direct capacity and live market conditions helping shippers and carriers make the strongest, most beneficial decisions when procuring domestic freight. In the podcast interview, Michael discuss recent developments at Emerge including: Emerge has closed a $130 million Series B funding round led by 9Yards Capital, Tiger Global Management and The Spruce House Partnership. Existing investors New Road Capital Partners and Greycroft also participated in the round. The company expects to run about $4 billion in freight through its system in 2021 and wants to scale to $15 billion next year. John Paul Hampstead of FreightWaves wrote a great article about Emerge's explosive growth and latest funding round. Emerge, the leading platform for freight procurement, has raised $130 million in a Series B funding round to expand product development and research while significantly scaling their enterprise sales efforts. Emerge welcomes George Abernathy as its new President. George George has more than 30 years of supply chain and transportation industry leadership experience with carrier, broker, and technology companies. George will help guide the company to the next level. Emerge uses a network model, which becomes increasingly valuable to users (carriers, shippers, agents) as it scales. Emerge is hiring: Emerge Careers Emerge also has a tremendous Agent Program Learn More About Emerge Levels Up Michael Leto Emerge How to Manage Through FTL Market Transitions The Emerge Story with Andrew Leto Building a Freight Juggernaut Again with Michael Leto The Freight RFP Process is Broken – Let's Fix It with Maggie Petrovic The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube

The Maven Story with Avi Geller Avi Geller and Joe Lynch discuss the Maven story. Avi is he founder and CEO of Maven a technology company that is reinventing transportation management. About Avi Geller Avi Geller is the founder and CEO of Maven Machines. Since 2014, Avi has led Maven's growth as an IoT platform that serves the transportation industry through real-time, mobile cloud enterprise software. Avi originally hails from Palo Alto, California, but started Maven in Pittsburgh, Pennsylvania due to the city's impressive innovation and technology resources. Prior to founding Maven, he held international positions with SAP and contributed to the growth of several successful software companies and startups. Avi also has an engineering degree from MIT and an MBA from Northwestern University. About Maven Maven is reinventing transportation management. With Maven's powerful, easy-to-use software platform, trucking and transportation fleets leverage mobile cloud and industrial IoT technologies to optimize efficiency, safety, and profitability. Maven utilizes machine learning and data analytics for real-time, automated dispatch, planning, route optimization, workflow, and fleet management solutions. Maven's exponential growth is largely driven by close industry partnerships, empowering fleets to produce measurable results with innovative technological solutions. Key Takeaways: The Maven Story Avi Geller is the Founder and CEO of Maven, which is reinventing transportation management. In the podcast interview, Avi describes his personal entrepreneurial journey and the many challenges he has faced since starting Maven. Maven is reshaping the future of trucking and transportation by improving operational efficiency, driver safety, and maximizing profits. Fleets that rely on Maven to manage their operations are cutting route planning time in half, reducing the time spent managing log edits by over 50%, and seeing fewer HOS violations. Maven is a leading logistics software pioneer that solve complex operational problems across multiple industries, including LTL, Truckload, Parcel, Energy/Fuel, and Transportation. By leveraging mobile cloud, industrial IoT, and machine learning technologies, Maven provides premier Fleet, ELD, Workflow, Inbound Planning, and Dispatch solutions to over 300 fleets, including 1,000+ truck fleets. Learn More About The Maven Story Avi Geller LinkedIn Maven Maven Company News Yourga Trucking Optimizes Compliance, Safety, & Productivity with Maven's Fleet Management Platform The Logistics of Logistics Podcast If you enjoy the podcast, please leave a positive review, subscribe, and share it with your friends and colleagues. The Logistics of Logistics Podcast: Google, Apple, Castbox, Spotify, Stitcher, PlayerFM, Tunein, Podbean, Owltail, Libsyn, Overcast Check out The Logistics of Logistics on Youtube