The Official SaaStr Podcast: SaaS | Founders | Investors

SaaStr
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Oct 26, 2021 • 24min

SaaStr 489: The Cutting Edge Techniques for Building Customer-Centric Support Teams with Abby Hammer, Chief Customer Officer at ChurnZero

In today's SaaStr podcast, we present the Cutting Edge. Where SaaStr's own VP of Sales, Bryan Elsesser sits down with the best revenue leaders in SaaS to share cutting-edge tactics and strategies. In this episode, Abby Hammer, Chief Customer Officer and Head of Product at ChurnZero talks about what it takes to build a genuinely authentic and customer-centric support team. Sponsors: https://shortcut.com/saastr https://www.litmus.com/saastr https://www.ontheclock.com/
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Oct 22, 2021 • 24min

SaaStr 488: The Essential Startup Advice for Founders with Y Combinator's Managing Director and Group Partner, Michael Seibel

Michael Seibel, Managing Director at Y Combinator, brings invaluable insights from his experience advising startups. He stresses the importance of launching products quickly while balancing quality to avoid pitfalls. Seibel emphasizes understanding customer needs through early feedback and engaging directly with users. He also discusses the misconceptions around company valuations and the dangers of premature scaling, urging founders to target ideal customers for sustainable growth.
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12 snips
Oct 20, 2021 • 27min

SaaStr 487: How Community-Led Growth Drives Product-Led Growth with Notion's CRO, Olivia Nottebohm

At the heart of product-led growth is the user. And in this podcast, Olivia Nottebohm, CRO of Notion ($10B valuation), will delve into the more complex aspects of product-led growth, and why they're essential for building a successful business that will thrive for years to come. Blog post and video: https://www.saastr.com/how-community-led-growth-drives-product-led-growth/ Sponsors: https://shortcut.com/saastr https://www.litmus.com/saastr https://www.ontheclock.com/
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Oct 18, 2021 • 22min

SaaStr 486: The Cutting Edge Techniques for Scaling SDR Teams with Amy Frampton, Head of Marketing at BambooHR

In today's SaaStr podcast, we present the Cutting Edge. Where SaaStr's own VP of Sales, Bryan Elsesser sits down with the best revenue leaders in SaaS to share cutting-edge tactics and strategies. In this episode, Amy Frampton, Head of Marketing at BambooHR shares high-impact best practices for scaling SDR teams. Sponsors: https://www.invoca.com/ https://stripe.com/ https://www.ontheclock.com/
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Oct 16, 2021 • 34min

SaaStr 485: Hyperscaling Post-IPO with PagerDuty's CEO, Jennifer Tejada

PagerDuty's CEO, Jennifer Tejada, and Sameer Dholakia, former CEO of SendGrid and current PagerDuty Board Member share what fellow founders can learn from PagerDuty's post-IPO reality, and the realities of operating as a public company, two years later. Blog post and video: https://www.saastr.com/hyperscaling-post-ipo-with-pagerdutys-ceo-jennifer-tejada-podcast-485/ Sponsors: https://shortcut.com/saastr https://www.litmus.com/saastr/ https://www.ontheclock.com/
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Oct 14, 2021 • 22min

SaaStr 484: The State of the Cloud 2021, How to Build a Cloud Unicorn with Bessemer Venture Partners

BVP partners Byron Deeter, Mary D'Onofrio, and Elliott Robinson share a state of the cloud economy, tactical lessons and case studies for early-stage founders, private market analysis, alongside key predictions and trends driving innovation in SaaS around the globe. Full video: https://youtu.be/HZDOQAGW6-E Blog post: https://www.saastr.com/the-state-of-the-cloud-2021-how-to-build-a-cloud-unicorn-with-bessemer-venture-partners-podcast-484-and-video/ Sponsors: https://www.invoca.com/ https://stripe.com/ https://www.ontheclock.com/
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Oct 3, 2021 • 25min

SaaStr 483: The $26B SaaS SMB Leader, Bill.com with René Lacerte, CEO of Bill.com and SaaStr CEO, Jason Lemkin

In this episode of the SaaStr podcast, SaaStr CEO and Founder, Jason Lemkin, sits down will Bill.com CEO, René Lacerte. Bill.com has become an SMB powerhouse, with 120,000+ customers and a stunning $25B+ market cap. All while selling at a $2k ACV! Video + blog post: https://www.saastr.com/10-learnings-from-rene-lacerte-ceo-of-bill-com/ Sponsors: https://terminus.com/ https://checkr.com/
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Sep 23, 2021 • 24min

SaaStr 482: A Deep Dive on Vimeo at $330M ARR in Enterprise and Self Service with Vimeo CEO Anjali Sud, and SaaStr CEO, Jason Lemkin

A great deep dive on Vimeo at $330m+ in ARR, and especially, on how they do self-serve and enterprise at the same time with their CEO Jason Lemkin. Blog post: https://www.saastr.com/10-learnings-from-anjali-sud-ceo-of-vimeo/
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Sep 13, 2021 • 23min

SaaStr 481: Cloud-first Clarity: Evolving Infrastructure for Enterprise with Asana's Head of Engineering, Prashant Pandey

As companies grow while sharing a single, common SaaS infrastructure, their security, reliability, and integration needs evolve. In this podcast, Asana's Head of Engineering, Prashant Pandey, will outline how to advance your infrastructure to support and grow with your largest customers, including tips on how to: - Earn enterprise trust with robust infrastructure - Give admins control over product usage - Build data isolation into your architecture and - Support customers by interconnecting their data
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Sep 9, 2021 • 23min

SaaStr 480: The Non-Obvious things about the Future of Fintech with Plaid COO Eric Sager and Kate Rooney, Technology Reporter at CNBC

The financial services industry – banking, lending, insurance – has long benefited from deep competitive moats that limited competition and stifled innovation. Now with digital finance, innovation is occurring at lightning speed. New developments are popping up so quickly that it's hard to keep track of what's out there, and what isn't. In this session, Eric Sager, COO of Plaid will make clear what digital finance has enabled thus far, and what else is to come. Blog post + video: https://www.saastr.com/non-obvious-observations-about-the-future-of-fintech-with-plaid-coo-podcast-480-and-video/

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