The Official SaaStr Podcast: SaaS | Founders | Investors
SaaStr
The Official SaaStr Podcast is the latest and greatest from the world of SaaStr, interviewing the most prominent operators and investors to discover their tips, tactics and strategies to attain success in the fiercely competitive world of SaaS. On the side of the operators, we center around getting from $0 to $100m ARR faster, what it takes to scale successfully and what are the core elements of hiring. As for the investors, we learn what metrics they hone in on when examining SaaS business, what type of metrics excites them and what they look for in SaaS founders.
Episodes
Mentioned books
69 snips
May 6, 2026 • 1h 23min
SaaStr 853: The Agents #004: Tragedy Apps, Too Many AI SDRs, and Why Your Next Hire Should Report to an Agent
They debate why AI SDRs can impress while AI PR outreach gets blocked and how agent tone matters. They coin "tragedy apps" for products that missed AI-era chances and contrast Replit’s persistence with others. An AI API Report Card grades platforms for agent friendliness. They describe a semi-autonomous AI VP of Marketing and why teams should hire a senior person to report to an agent.
40 snips
Apr 29, 2026 • 1h 17min
SaaStr 852: The Agents #003, Our Agent Now Runs Campaigns on Weekends, Plus Why We Pay More for Salesforce Than Ever Before
They explain an AI VP of Marketing that drafts campaigns, segments lists and even runs weekend upsell outreach. They recount building fast in-house fixes around Marketo unsubscribe bugs and running Salesforce headless so agents access data without human logins. They describe an n=1 automated parking-pass app, shifting spend from seats to data, and the new operator skills needed to build and run agents.
78 snips
Apr 22, 2026 • 1h 16min
SaaStr 851: The Agents, Episode 002. Managing 20+ AI Agents: Lazy Agents, Stealth Churn & the Death of 60% Solutions
They dig into managing 20+ AI agents in production, from a lazy agenda agent that deleted a top session to daily QA and agent accountability. They debate why 60% solutions fail to monetize and why some AI tools break real production files. They unpack stealth churn, CEO-led fast deployments, and which agent-friendly APIs and architectures actually work in practice.
80 snips
Apr 15, 2026 • 1h 8min
SaaStr 850: The Agents, Episode 1: Who Maintains All This?
They dig into who actually maintains agentic and vibe‑coded apps in production. They recount a preview environment outage that confused both agents and humans. They describe micro hallucinations and a mysterious model regression that broke a pitch deck analyzer. They cover an agent that recommended wildly expensive credits and an AI CS agent catching placeholder sponsor graphics.
38 snips
Apr 8, 2026 • 1h 6min
SaaStr 849: How We Built Our AI VP of Customer Success with SaaStr's CEO and CAIO
They walk through building an agentic AI VP of Customer Success from a sponsor portal into an automated customer management system. They explain the tech choices, security patterns like agent hopping and SSO, and how specs and testing guided development. They highlight massive time savings, automated personalized weekly emails, phased rollout lessons, and maintenance needs for production AI agents.
47 snips
Apr 1, 2026 • 43min
SaaStr 848: How AI Is Rewiring Sales: Quota, Retention & What's Actually Working with SaaStr, Salesforce and Mangomint
Marchelle Mooney, VP of Sales at Mangomint, builds AI flows for small salon businesses. Ashley Wilson, Co-founder of Momentum by Salesforce, builds AI tools to boost SDR/AEs. Greg Beltzer, Chief Customer Officer at AgentForce, scales AI agents in enterprise. They tackle AI rollouts, data quality, human+agent workflows, retraining sellers, and why quotas should not automatically rise with AI.
30 snips
Mar 25, 2026 • 31min
SaaStr 847: How MangoMint Increased Win Rates with an AI-Powered Stack
Marchelle Mooney, VP of Sales at MangoMint and leader of a remote revenue org for salons and spas, built an AI Rigor Stack to boost win rates. She discusses fixing fragmentation through subtraction, the three-layer Clarity/Cadence/Co-Pilot approach, using Notion as an operating surface, and piping clean data and alerts into reps’ workflows for visibility and efficiency.
44 snips
Mar 18, 2026 • 1h 6min
SaaStr 846: 10 Things to Know Before You Deploy Your First AI SDR with SaaStr's CEO and CAIO
A practical walkthrough of deploying AI SDRs, covering real-world mistakes and what actually matters beyond tool choice. They discuss ruthless segmentation, when inbound or outbound automation is worth it, staffing needs, and the first 30 days of tuning. The conversation also covers scaling risks, list growth hacks like lookalikes, and tradeoffs around voice/video agents.
30 snips
Mar 11, 2026 • 41min
SaaStr 845: How SaaStr Built a $5 million Pipeline Machine with 1.5 Humans and 20 AI Agents with SaaStr's Chief AI Officer and Momentum from Salesforce's VP of GTM
Amelia LeRutte, SaaStr’s Chief AI Officer who scaled from marketing to building multi-agent stacks, explains how she designed 20 AI agents that drove millions in pipeline. She walks through the 3-month deep dive, agent orchestration with Zapier and webhooks, multi-tool workflows that enrich leads and auto-build personalized decks, and the 90/10 buy-versus-build rule.
52 snips
Mar 4, 2026 • 56min
SaaStr 844: The Top 5 Issues Managing Multiple AI Agents in Production with SaaStr's CEO and Chief AI Officer
They dig into the hard realities of running 20–30 AI agents in production. Topics include the daily context-switching burden, two-week onboarding chaos for new agents, succession and single-point-of-failure risks, agents bluntly reporting performance, and security/compliance drift as systems iterate. They also touch on losing patience with humans after relying on always-on agents.
