The Official SaaStr Podcast: SaaS | Founders | Investors SaaStr 851: The Agents, Episode 002. Managing 20+ AI Agents: Lazy Agents, Stealth Churn & the Death of 60% Solutions
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Apr 22, 2026 They dig into managing 20+ AI agents in production, from a lazy agenda agent that deleted a top session to daily QA and agent accountability. They debate why 60% solutions fail to monetize and why some AI tools break real production files. They unpack stealth churn, CEO-led fast deployments, and which agent-friendly APIs and architectures actually work in practice.
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Figma Make Hallucinated A Website In Tests
- Jason's Figma Make test hallucinated an entire website and required 30–40 iterations for acceptable results.
- That led him to prefer Replit, Lovable, and v0 for faster, higher-quality vibe-coding results.
Classic Figma Feels Like Grandpa Software
- Classic Figma is becoming 'grandpa software' for production because Illustrator handles print and agentic edits more reliably.
- Amelia used an Illustrator agent to fix booth graphics instantly, showing legacy tools can be more agent-friendly.
Stealth Churn Hides Lost Customers
- Stealth churn is when users stop using a product but keep paying; it's invisible until usage metrics fall.
- Jason realized he hadn't logged into Canva in 100+ days yet still paid $18/month — a live stealth-churn example.