Million Dollar Electrician - Sale to Scale For Home Service Pros

Ep 95 - The Action Guide to fixing your schedule Pt IV - June 20 Clay and Joseph discussed the importance of not being booked out too far in advance and how it can limit opportunities for high-paying clients. Joseph shared a personal experience where they were booked too far in advance and missed out on potential business.Clay and Joseph discussed the importance of having the right customers and improving options to establish long-term relationships. They also talked about controlling the workload by hiring more or increasing rates, and the fear of increasing rates despite the potential for increased net profit. Clay and Joseph discussed the benefits of raising rates for service providers, including increased control over their schedule and the potential to attract higher-quality clients. They also addressed common fears and misconceptions about raising rates and provided strategies for implementing this changeClay and Joseph discussed the importance of filling and maintaining your schedule to optimize opportunities, prioritizing your health, and challenging the reasons you tell yourself you can't raise rates. They also recommended listening to their four-part series on the topic. Join us live on the Electrician Podcast Community @https://www.facebook.com/groups/electricpreneursecretshttps://www.facebook.com/groups/electricpreneursecrets

Ep 94 - The Action Guide to fixing your schedule Pt III - June 19 Clay and Joseph discussed the importance of being strict with schedules and not letting them go rampant. They also talked about the potential negative effects of overbooking and taking on last-minute calls. - Joseph and Clay discussed the negative effects of overworking on both business and personal life, including lower quality of work, strained relationships, and potential divorce. They emphasized the importance of prioritizing health, family, and business in order to avoid these negative consequences.Clay and Joseph discussed how to prioritize clients during a busy schedule, including qualifying clients better and color-coding the calendar to prioritize higher-priority calls. They also discussed the importance of personal growth and fulfillment in achieving success. -Clay and Joseph discussed a system for prioritizing calls and how to reschedule them in case of emergencies or high call volume. They also discussed leveraging club memberships or asking for personal favors to move appointments around. Clay and Joseph discussed the importance of using the word "because" in conversations and how to handle difficult customers. They also talked about the benefits of implementing a club membership program and gave tips on managing scheduling and building better customer relationships. Join us live and grab your Club Membership Outline Value Piece @https://www.facebook.com/groups/electricpreneursecrets

Clay and Joseph discussed various ways to get work for a business, including working with homeowners associations and calling other contractors. They also talked about maintaining a schedule and dealing with double-booking conflicts. Clay and Joseph discussed the importance of focusing on organic methods to generate leads before spending money on advertising. They also added two more activities to the list of things electricians should do to fill their schedule. Joseph discussed with Clay and Steve Bon about how to get involved with homeowners associations, including how to approach clients and homeowners, and how to present directly to the board. They also talked about the importance of being attentive, caring, and serving to gain more work opportunities. Joseph and Clay discussed various tactics for getting more work as an electrical contractor, including targeting HOA communities and offering to help other contractors with their workload. They also emphasized the importance of providing excellent service to stand out in a crowded market. Clay and Joseph discussed ways to fill a two-week schedule for service providers, including targeting condo developments and apartment complexes and potentially working with larger construction firms or contractors to take on extra work. They also emphasized the importance of sales and taking action to reach out to potential clients. Clay and Joseph discussed the importance of having conversations with prospects and competitors, and how it can lead to opportunities. They also talked about providing value first and not pushing sales, and wished their listeners a happy Father's Day. Come and join us live in our community page @https://www.facebook.com/groups/electricpreneursecrets

Ep 92 - The ACTION guide to fixing your schedule Pt 1 - June 15 Clay and Joseph had a fun conversation about various topics including their lateness, gang signs, martial arts, and scheduling. They acknowledged that they couldn't cover everything about scheduling in one episode and hinted at a possible series. -Clay and Joseph discussed various topics including their upcoming 100th episode, a recent interview with a former client, and the importance of being human and imperfect in their podcast. They also briefly touched on the topic of scheduling and hinted that it may become a series. - Clay and Joseph discussed the importance of scheduling and filling up the calendar with sales to ensure the success of the business. They shared tips on how to do this, including reaching out to existing customers and building future sale relationships. - Clay and Joseph discussed various strategies to increase sales and follow up on unsold opportunities, including using a follow-up script, offering upgrades, and conducting warranty inspections. They emphasized the importance of utilizing customer language to market the specific problems they are solving. -Joseph and Clay discussed various ways to fill Joseph's schedule as an electrician, including utilizing social media, networking meetings, and second and third degree marketing. They also emphasized the importance of branding, asking for reviews and referrals, and not relying solely on one avenue for work. -Joseph and Clay discussed various ways to get more work for their business, including using yard signs and talking to other contractors. They also emphasized the importance of overcoming fear and taking action, such as calling existing customers to check in and potentially generate more business. - Clay and Joseph discussed strategies for getting more work and building confidence in taking the next step in business. They also talked about the growth of their audience. -Clay helped Joseph prepare for an interview with Dan Antonelli by discussing the content of Dan's book, potential questions to ask, and ways to honor Dan's company on their podcast. Join all of the action LIVE @ https://www.facebook.com/groups/electricpreneursecrets

Ep 91 - What is your WHY? - June 14 Joseph and Clay discussed their love for sparring and the importance of prioritizing health over watching TV or engaging in unfulfilling activities. They also talked about the significance of having a strong "why" and the value of connecting with others. -Clay and Joseph discussed the importance of having a clear goal and a big why to achieve success in business and life. They also talked about the power of visualization and how it can help manifest one's goals. -Clay and Joseph discussed the importance of prioritizing one's health in order to improve all aspects of life, including family and business. They emphasized that without good health, one cannot fully enjoy the fruits of their labor or contribute to their community. Joseph and Clay discussed the importance of having a strong "why" in business and life. They shared personal stories and gave exercises to help people explore and connect with their own "why." Joseph and Clay discussed the importance of finding personal fulfillment and connection to something greater than oneself.  Join us LIVE @https://www.facebook.com/groups/electricpreneursecrets

Joseph and Clay discussed the importance of customer service and finding gaps in service as electricians. They also talked about the controversy of whether electricians should be allowed to take their work vans home. -Joseph and Clay discussed whether electricians should be allowed to take the company van home. They concluded that it is a privilege, not a right, and that it is important to consider the impact on the company's reputation and cost of goods sold. -Joseph and Clay discussed the controversy of letting technicians take a van home and came up with a plan to set KPI metrics and an onboarding path to justify the use of the van. They also discussed the idea of a decentralized business model with satellite clinics to attract talent and incentivize them to represent the brand in new areas. - Joseph and Clay discussed the idea of letting electricians take the van home and how it can be leveraged to increase service value and profitability. They recommended exercising due diligence and establishing KPIs to maintain brand reputation and motivate employees.Join us live @ https://www.facebook.com/groups/electricpreneursecrets

Episode 89 - Energy, When to pull the sale, and the Chris Voss Black Swan for ElectriciansClay and Joseph discussed various topics including Wing Chun, sales techniques, KPIs, and the book "Black Swan" by Chris Voss. They also briefly talked about martial arts as a potential form of exercise. -Joseph and Clay discussed the concept of redirecting momentum in sales, using martial arts as an analogy. They emphasized the importance of being confident in your service and sales abilities and using objections as an opportunity to showcase your value. Clay, Joseph, and others discussed redirecting energy in sales and how to handle objections. They also talked about a client's situation where multiple contractors were bidding on a two-hour job, which was considered a black swan by Chris Voss. - Clay and Joseph discussed the importance of understanding the customer's why and how it can lead to crucial information that can change the outcome of a negotiation. They also talked about the need to build trust and empathy with the customer and how it can influence their decision to choose a particular contractor. -Clay and Joseph had a conversation about a black swan situation and how to position an offer to remedy the problem. Catch us LIVE and get engaged with all of our community @https://www.facebook.com/groups/electricpreneursecrets

The meeting notes revolve around a podcast episode titled "All Star Diagnostics" from the podcast "Electric Preneur Secrets." The hosts, Clay Neumeyer and Joseph Lucani, discuss the challenges faced by contractors during diagnostic demand calls and the importance of providing value to customers. They share a scenario of a call they attended in Greenwood Lake, where a customer reported a flickering light. Instead of simply changing the fixture, they conducted a thorough inspection and discovered water damage in the panel and meter, which was causing the flickering. The hosts emphasize the need for a comprehensive diagnostic process and not pre-diagnosing issues. They encourage electricians to understand the entire electrical system, ask open-ended questions, and remain open-minded during service calls to provide better solutions for customers. The notes also touch on the importance of safety and continuous learning in the electrical trade.Join us live and get engaged in our FB community @https://www.facebook.com/groups/electricpreneursecrets

Joseph and Clay discussed various topics including the value of attending events, understanding the "why" in a job, and the idea of having monthly classes on work-life balance led by licensed therapists. They also talked about the importance of seeking understanding and how it sets them apart. - PLAY @0:02Joseph and Clay discussed the importance of focusing on the "why" rather than the "what" when creating options for a job. They used the example of a client needing four outlets installed for four televisions and emphasized the importance of understanding the customer's needs and situation to come up with multiple options. - PLAY @8:32Clay and Joseph discussed the importance of understanding the "what" and "why" of a customer's request in order to provide the best service and options. They also emphasized the importance of relatability and providing a turnkey experience for the customer. - PLAY @17:31Clay and Joseph discussed the importance of being a finisher and offering premium services as an electrician, including providing options for TV installation and taking accountability for equipment delivery. They also emphasized the need for project management and time management when dealing with customers. - PLAY @25:52Clay and Joseph discussed different options for installing outlets for TVs, with Joseph emphasizing the importance of understanding the "why" behind the request and suggesting asking what would happen if the job wasn't done. They also joked about a hypothetical electrician named Tank Top Terry. - PLAY @33:53Action: Never answer a question or propose a solution without first understanding asking WHY!All-Star Action:  Actually ask your clients "what happens if you don't?" So they can commit to the activity on their own and avoid later objections or stalls. Catch this and more LIVE in our FB community :https://www.facebook.com/groups/electricpreneursecrets

Clay and Joseph discussed the ups and downs of being in business for yourself, including tough weeks and the importance of time management. They also talked about the benefits of being authentic and serving others. - PLAY @7:00Clay and Joseph discussed the importance of consistent effort and self-development in business. They shared personal experiences and quotes from mentors to emphasize the significance of prioritizing training and critical success factors. - PLAY @17:11Clay and Joseph discussed the importance of setting aside time for personal development and training in order to take control of one's schedule and achieve success in all aspects of life. They shared personal examples and emphasized the need to establish a routine and prioritize self-improvement. - PLAY @26:12Clay and Joseph discussed the importance of dedicating at least an hour a week to self-development and growth, and recommended resources such as books and audio tapes to help individuals get started. They also emphasized the need to prioritize health, family, and business in order to design a fulfilling life. - PLAY @35:12Joseph and Clay discussed the importance of prioritizing personal growth and development in order to be more productive and effective in both personal and professional life. They also emphasized the value of learning, doing, and teaching to master any principle. - PLAY @43:44https://www.facebook.com/groups/electricpreneursecrets