

The Renegade Lawyer Podcast
Ben Glass
I am more convinced than ever that nothing that traditional bar organizations are doing is going to move the needle on the sad stats on lawyer happiness ...The root cause of all lawyers' problems is financial stress. Financial stress holds you back from getting the right people on the bus, running the right systems, and being able to only do work for clients you want to work with. Financial stress keeps you in the office on nights and weekends, often doing work you hate for people you don't like, and doing that work alone.(Yes, you have permission to do only work you like doing and doing it with people you like working with.)The money stress is not because the lawyers are bad lawyers or bad people. In fact, most lawyers are good at the lawyering part and they are good people.The money stress is caused by the general lack of both business skills and an entrepreneurial mindset.Thus, good lawyers who are good people get caught up and slowed down in bringing their gifts to the world. Their families, teams, clients, and communities are not well-served because you can't serve others at your top level when you are constantly worrying about money.We can blame the law schools and the elites of the profession who are running bar organizations, but to blame anyone else for your own woes is a loser's game. It is, in itself, a restrictive, narrow, mindset that will keep you from ever seeing, let alone experiencing, a better future.Lawyers need to be in rooms with other entrepreneurs. They need to hang with people who won't tell you that your dreams are too big or that "they" or "the system "won't allow you to achieve them. They need to be in rooms where people will be in their ear telling them that their dreams are too small.Get in better rooms. That would be the first step.Second step, ignore every piece of advice any general organized bar is giving about how to make your firm or your life better.
Episodes
Mentioned books

May 2, 2023 • 47min
How to Build a Lucrative and Scalable Family Law Practice
Marco Brown and Ben Glass - How to Build a Family Law Practice That Could be Scaled to Nationwide.Ben and Marco Discuss:The number one job of any attorney is to feed YOUR familyHow to build a practice that allows you to be out of the country for a month at a timeA very challenging beginning to a law careerWhat Marco learned from Lee RosenHow his team of 12 attorneys is organizedHow Marco thinks about compensation schemesWhy superstars like to work with superstarsA "standup" morning meeting like no other in lawThe moral duty to market your services (if you are any good as a lawyer)Mentions:Brown Family LawLee RosenGrant Cardone UniversityBen Glass LawBen Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.

Apr 27, 2023 • 49min
Is Paid Digital Advertising for Lawyers as Hard as It Seems?
In this episode, Ben Glass and Eddie Hanline discuss the field of paid digital marketing for lawyers. Is Ben anti-paid digital advertising while Eddie is the paid digital guy?Which is harder? Generating a lead or dealing with everything that comes after the lead is generated?How Eddie jumpstarted his wife's personal injury practice.It is really possible to scale a practice 200% in a year?Does Google really favor ads purchased by agencies over individual firms?Calculating Return on Advertising Spend?Eddie Hanline is the owner of Client Forest; a Durham, NC based-business providing marketing and advertising services. Eddie has over a decade of experience and a dedication to bringing results to his clients.For more information about Eddie' services.Ben Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.

Apr 24, 2023 • 25min
Why We Fired Our New but Old Virtual Receptionist Service in 7 Days
Most lawyers are dissatisfied with the leads and clients that their marketing dollars produce. When they come to us for coaching, this is almost always their "major issue." When we ask, "Do you record your calls and listen to what your team is saying to people about you?" the answer is almost uniformly "no."You should be listening to your calls.Pre-pandemic BenGlassLaw used a virtual answering service for after-hours, on weekends, and when we were in team meetings. They were good until they weren't, then they got horrible, and we fired them during the pandemic.Coming out of the pandemic, and as our overall marketing improved, we felt we needed help with intake and sales, so we went on a search. The company that we had fired was on the list, and after they promised us the "A TEAM" we started back with them. Two calls in, and after costing us what we estimate to be about $15,000 (our average fee value on the type of case you'll be listening to), we fired them in seven days.The "workers comp" call you will listen to was AFTER we sent the first call to them and told them "This is unacceptable." To irritate us even more, they insisted that we pay them for the "3 months minimum."Bad move.LISTEN TO YOUR CALLS. Before spending another dime on getting a lead, listen to what's actually going on right now.And oh yes, if you'd like your in-house team trained on handling your new leads, check out Intake Success System.Ben Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.

Apr 20, 2023 • 47min
Eavesdrop on a Coaching Call with Ben Glass
In this episode, you get to listen to one of Ben's coaching calls with two lawyers running a small contingent fee law firm. They are frustrated by the constant bombardment of emails and phone calls from marketers all having "the solution" to their marketing problems. Topics include: Ben's superpower with helping small law firms get more cases, make more money and still get home in time for dinner;What you want potential clients to see when they read your online reviews (it's not what most lawyers think);Why your reviews don't need to come only from clients (and why waiting to the end of the case is not necessary);Why having a "blog" on your site, with no "blogs" is killing your intake;How lawyers waste money on marketing by not having a trained sales force in place to take the calls the advertising generates;Why many lawyers are wasting their time on video;How small law firms can compete with Morgan and Morgan (or whoever the big force is in your marketand a lot more. By the way, if your intake and sales team is not converting the calls that the marketing is producing, you should check out Intake Success System. If you like what you hear and you are running a small law firm doing at least $500,000 in top line revenue, then you might be a good candidate to join Great Legal Marketing. We are looking for the next cohort of law firm owners who have good practices and steady income but who want to break the 7-figure barrier. Ben Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.

Apr 14, 2023 • 1h 4min
Gyi Tsakalakis - AttorneySync Digital Legal Marketing
Gyi Tsakalakis is one of America's greats in digital marketing for lawyers. But it's almost unfair to include the limiter "digital." Gyi understands marketing! He also understands that the internet is a media through which lawyers market. It's one media amongst many.Our discussion topics include:Steps to take if you have just started your own law firm and are starting your marketing program, including digital, from scratch;Why the habit of putting value into the world, first, matters;What new lawyers should never include in their online biography;Why your marketing should have multiple ways for the prospect to reach out to you;How some very experienced lawyers are leaving tons of money on the table;Why you should make sure you hunt down Michael Mogil's recent interview with Conrad Saam (Mockingbird);What lawyers should understand before approaching any digital marketing/web vendor.Learn more about Gyi at https://gyitsakalakis.com/Ben Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.

Apr 10, 2023 • 45min
You an author? The power of book writing to establish trust and authority.
Ben Glass has written over 20 books, ranging from the "Ultimate Guide to Car Accident Cases in Virginia," to mindset books available only to his clients and friends ("The Live Life Big Journal") and even a book for Teenage Soccer Referees.Today he and Michael DeLon (PaperBack Expert) discussVisioning for your life even when you don't have a clue as to how you will get there;How to create a book without writing a word;How Ben's very first book was actually created and "published";The power of your own story (the one marketing asset that no one can steal from you);How to fight Goliath with a book;Why books are the best gifts ever;The psychological message that a book you author sends to your prospects.Michael DeLon is a renowned marketing coach, strategist, and book publisher. Michael has worked directly with business owners across the country to both establish and market their credibility for over a decade. He is also an Amazon #1 Best-Selling author.For more on Michael, visit https://paperbackexpert.com/Ben Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.

Apr 3, 2023 • 48min
The Story of a Legal Tech Startup - How Intaker Is Changing the Face of Chat for Legal
"Literally, from day one for us, and we use Intaker both at the Ben Glass Law website and at the Great Legal Marketing website. It, it has worked. And what we like about it is that we have designed, it's AI with thinking, with human thinking to create an extraordinary experience for the consumer who is shopping for an attorney online." -- -- Ben GlassThis is the amazing story of how an idea for a new kind of chat software in legal came to be, and how the company, Intaker is starting to dominate the world of chat in the legal industry.A wide-ranging discussion wth Joe Ruotolo, Intaker's director of strategic partnerships. We discuss: what events you really need to be at if you want to be in a room of entrepreneurial lawyers;why lawyers who aren't paying attention to what the mega advertisers are doing with tech may soon find themselves out of work;how intake can be your lead management software, in addition to being your non-human chatbox (and why this is so good for solo and small firm lawyers)How Intaker is managing it's growth rate and how it onboard new law firm's to its community.How a chance conversation on the day he walked out of his old job lead to the job of Joe's dreams.Mentions include:Infusionsoft/Keap Smith AI (virtual receptionists)PILMMA coachingGreat Legal Marketing membershipCasePeer Case Management.Joe Ruotolo is the Strategic Partnerships Manager at Intaker. Joe has a background in Stem, and holds multiple degrees within that field. He boasts years of experience in providing legal marketing agencies, entrepreneurs, legal tech companies the tools and information needed to excel in the most value to their clients.For more on Joe, visit https://intaker.com/home/Ben Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.

Mar 25, 2023 • 1h 17min
New shiny objects? Marketing principles haven't change in 100's of years. Beware of Marketing Vultures
This is a classic presentation from at Great Legal Marketing Summit. Listen to this one for marketing principles and ask yourself "am I still falling for all those lies the Marketing Vultures are telling me to make a sale?" Hopefully not! On this episode: The Ben Glass backstory.How I fell for marketing vulture tricks early onThe $299 investment that changed my life.How I marketed when I had no moneyWhat you must do once the marketing starts working very wellHave an interesting story to tell or a service that will change lawyers' lives? Reach out to me at Ben@benglasslaw.com and we can discuss an episode for you!Ben Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.

Mar 25, 2023 • 41min
Stuck Inside a Toxic Law Firm? Walking out and developing your own strong brand.
Ashley Rawlins (aka "Car Crash Ash") spent the first eight months of her legal career as the managing partner in a law firm she soon discovered was living in the world of unethical conduct. Disgusted by what she saw, she walked out - without a business plan but with a fierce determination to succeed and to build a practice where the client is well-served.She's now famous in San Diego, building what is in large part a low overhead, tightly managed, and profitable law firm, doing work she loves with people she likes for people she likes. In this episode, Ashley reveals what has worked best for her as she builds her brand in a highly competitive marketplace for personal injury lawyers.Mentions:Ashley's LinkedIn profileRenegade Lawyer Marketing (Book)Harlen SchillingerGreat Legal MarketingYou Can't Teach Hungry (Book)Ben Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.

Mar 17, 2023 • 20min
The Moral Case for Being an Empire Builder (and Why the Bar has The Lawyer Wellness Problem Completely Backwards)
According to many reports, most lawyers just aren't all that happy with their lives. Many don't make a lot of money, hate the work they do, don't like the teams the have hired, and are doing work for clients they don't like.That life is miserable yet the "leaders" in the profession largely don't have a good answer to this, preferring the "well, you knew what you were signing up for when you went to law school, didn't you" argument.Lawyers should be building their own empires and putting themselves and their own lives first. In this podcast, I give my argument for why. Agree or disagree? Comment or send me an email at Ben@BenGlassLaw.com.Ben Glass is a nationally recognized personal injury and long-term disability insurance attorney in Fairfax, VA. Since 2005, Ben Glass and Great Legal Marketing have been helping solo and small firm lawyers make more money, get more clients and still get home in time for dinner. We call this TheGLMTribe.comWhat Makes The GLM Tribe Special?In short, we are the only organization within the "business builder for lawyers" space that is led by two practicing lawyers. One thing we're sure you've noticed is that despite the variety of options within our space, no one else is mixingthe actual practice of law with business building in the way that we are.There are no other organizations who understand the highs and lows of running a small law firm and are engaged in talking to real clients. That is what sets GLM apart from every other organization, and it is why we have had loyal members that have been with us for two-decades.


