Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

What is your personality code, and how do you use it to communicate better? Michelle LaFrance talks with us about the 4 different types, and how we can better sell to those who have a personality type that is different from our own! Here is a quick list of the personality types: B-lueprint - these people like structure, loyalty, trust, and they are reserved individuals. A-ction - get things done quickly! They also enjoy the VIP treatment. N-urturing - value relationships, they want to know that you and your business is helping others. K-nowledge - Logical, expertise, connect the dots. These are the thinkers of the group! #bankcode Learn more from Michelle and get your free test here https://heysmartypants.com/ Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Mary Lent with ThermoGRID came on today's show to share with Tersh several ways in which we can use technology such as ThermoGRID to free up time within our day. --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh speaks with Claire Chandler about growing his business at a rapid speed without collapsing due to the speed of his growth. They also speak about Claire's book called "The Whirlpool Effect"... btw, the back story of the book's naming is enough of a golden nugget that it could have been the entire episode's interview topic! Working with many diverse startups and corporations over the last 25 years, Claire experienced that most companies fall apart once they start to scale. As a solution to this business timebomb, she created the 'Whirlpool Effect' - a revolutionary way to align your leaders and teams around a unifying vision that attracts, retains and motivates the right talent to achieve your mission. Claire's simple yet powerful process is helping many companies find and fix bottlenecks that are choking their business performance so they can rapidly scale without the growing pains. It's time to grow into the leader your people can't wait to follow. Check out the impressive list of topics Claire's book covers: Stop bleeding talent (and why it has little to do with the hiring process) Scale without losing your intimate company culture Remove the invisible wall between your HR and Leadership team Bottle up your founder's personality so it stays alive during company growth Become a magnetic leader by implementing the 'FLOW' process Stop acting like a startup and expand without falling apart Learn more from Claire by visiting www.ClaireChandler.net Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

What is the future of the current refrigerants in the HVAC industry?! Today we talk with the team at Daikin Applied about their goals and what would be a great new product that could potentially hit the market if passed by the US government. We talk about the massive benefits that come along with this new refrigerant as well! Huge shout out to Susan & PJ for coming on the show and for everything they are doing to help improve our industry!! Check out Interplay Learning here!! Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

In today's episode, we talk about writing our own obituary! While this may sound like it outside of the normal box of thinking, it is something that is very normal when it comes time to give away your time as a Mentor to someone else. Kevin Harris of Radical Mentoring speaks with us today about what we should do if we are asking to be someone else's mentor, and how we should act as someone who is a Mentee. Learn more from Kevin and his group of leaders by visiting their website www.radicalmentoring.com There is a ton of amazing free resources on their website, and they will help guide you along the path of mentorship! Good luck! Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Before listening to today's episode, take a moment to complete this mindset assessment! It only takes 5 mins and gives you a ton of helpful feedback! While listening to today's episode, follow along to learn more on how you can improve your own personal mindset! If you'd like to learn more from Ryan, just click here to visit his website. If you are trying to operate your business as successful as possible, then you must know and understand the mindset of your team. A great leader understands their teams' mindset, but also understand their own mindset and how to improve them both! Learn more about Ryan here! Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh talks with Ben Golden on the last day of 2020 to file your taxes (or at least file for an extension)! They talk about what you should do if you are ever contacted by the IRS for any reason at all! Ben has spent years working in around bookkeeping, accounting, and the IRS, so this made for an extremely interesting conversation! We got to talk all about some wild stories that Ben has experienced, so listen closely to ensure you don't become one of these future stories! But if you do find yourself in a pickle, reach out to Ben and his team here www.GoldenTaxRelief.com and tell them that Tersh sent ya... Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh talks with Jarod about two mistakes that we make as service business owners, and how we can avoid them in the future! There are some massive value bombs in here for sure!!! Plus, plan on playing this episode a few times to catch all of the helpful hints and tips!! Learn more from Jarod here on his YouTube channel. Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

When we millennials want to schedule a service call, what is the very LAST thing we want to do?!? It's pick up the phone to ACTUALLY USE IT TO CALL SOMEONE!!!! lol, and this is where Schedule Engine really shines! Using Schedule Engine can take a one-man team and set their website on the next level to compete with the "big boy's" in your industry!! Check out Schedule Engine here! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh talks with Mike the Motor Bike about what you should fix next in your business and how to develop a strategy to stay on track with fixing the next problem/challenge that is stopping you from growing! Mike is one of my most favoritest people in the world, and this interview shows it! I hope you enjoy it, and please reach out if you have any questions at all about what you should fix next! Oh, by the way...I, Tersh, am a "Fix This Next" advisor, so please feel free to reach out to me if I can help you in any way!! --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support