Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service

On today's episode, we are talking with Judy Defeo about managing cash flow within our business! Listen to today's show for some massive value bombs!! Check out Judy by visiting her website www.jaddefs.com --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Matt Chambers came on the podcast for today's episode, and he dropped some amazing knowledge bombs on us while talking about how we can communicate with our clients from a single platform! We have all felt the pain of having to check every social media platform, Google, and every other review platform to be sure that we are replying to any messages that come our way from our clients. Podium solves all of those pain points by bringing all of those conversations to one platform! Check out this episode for more! and learn more about Podium by visiting www.podium.com/starter --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

John Stoj is likely the only Investment Advisor you've ever met who has managed both $3.5 billion and a sushi kitchen. John'scareer in finance began on a Wall Street trading floor over twenty-five years ago, with stops at investment & commercial banks, money managers, and even his own hedge fund, and this has uniquely prepared him to see the financial services industry for what it is: flush with companies and professionals far more focused on their own best interests than their customers'. John believes sincerely that, done well and delivered fairly, good financial advice is more valuable than its cost and worth buying. Unfortunately, through his experience, he knows that banks, broker-dealers, insurance companies, etc. do not have their customers' best interests in mind – they have theirs in mind. On top of that, John brings to the table experience opening, running, and selling a small foodservice business. Nothing breaks you out from the shackles of Wall Street than small business owners on Main Street. John enjoys sharing his stories and advice from Wall Street, small business ownership, and (did we mention?) what it's like to be married to an extremely successful doctor. Connect with John here https://www.johnfstoj.com/ or www.verbatimfinancial.com _____________ Affiliate Links here! Click these to help support the channel and Tersh! Virtual Reality Service Tech Training - https://www.interplaylearning.com/partner/tersh Shure mic like Tersh uses - https://amzn.to/35PxUkF Podium www.podium.com/starter --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh speaks with Wayne Herring about resetting and creating a 90-day plan of goals you want to accomplish! They also speak about the coaching organization Wayne has, called Business Builder Camp and you can learn more by visiting www.businessbuildercamp.com/sbm You get some free goodies for visiting his website!! Podium is one of our major supporters! Click this link to learn about them, and show them that you value them supporting the podcast! https://www.podium.com/starter/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh talks with Mike A about what it takes to successfully grow a business to $32 million a year in revenue. Mike is a #businesscoach who has years of experience to back up everything he is #coaching. #ceowarrior is one of the fastest-growing #servicebusiness coaching organizations in the country, and Mike shares some free coaching advice here! Sign up to attend classes with us here www.servicebusinessnightschool.com ______________________________________________ Affiliate Links here! Click these to help support the channel and Tersh! Virtual Reality Service Tech Training - https://www.interplaylearning.com/partner/tersh Shure mic like Tersh uses - https://amzn.to/35PxUkF ------------------------------------------------------------------------------ For a copy of the full transcription, visit our website -- https://serviceemperor.com/blog/how-to-grow-your-service-business-w-speed-and-accuracy/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Today's show deals entrepreneurs who, with big growth goals, realize there's a substantial gap between where they are now and where they want to be. Sharon Cully, owner and founder of Simply Processes, knows the best way to close that gap is through a clear, robust vision and well-crafted processes all with the right level of focus. Over the course of 15+ years managing teams and leading projects in blue-chip FMCG companies (including Coca-Cola, Diageo, and GlaxoSmithKline), Sharon has successfully employed best practices and process improvement methods to increase performance and minimize inventory/operating costs, all while meeting customer objectives. She's learned what it takes for large companies to succeed and grow, and that ongoing, recurring problems can kill business growth. Sharon founded Simply Processes as a way to utilize her corporate experience to help smaller entrepreneurial companies gain control over their business processes, ultimately making more money while also freeing up the owner's time, giving them more choices – to grow or sell their business, or simply work less. She works with entrepreneurs who have already been successful but are now feeling stuck, helping them scale to the next level by working with their teams to put systems and processes in place. Clear, documented tasks and responsibilities, along with successful automation and delegation, ensure that everyone delivers consistently outstanding results. Big growth goals require big transformation, and many entrepreneurs worry that their employees will resist the change. Sharon has extensive experience helping large groups successfully navigate change and uses tried-and-true strategies to help employees transition and adopt new ways of working. Sharon Cully is the owner and founder of Simply Processes, where she helps entrepreneurs find the time they need to grow their business, make more money, and create more freedom. With 15+ years of experience working with leading global brands like Coca-Cola, Diageo, and GlaxoSmithKline, Sharon has successfully helped companies around the world to increase performance and minimize costs, all while meeting customer objectives. She founded Simply Processes as a way to utilize her experience to help entrepreneurs who have been successful but are now feeling stuck, scale up to the next level by gaining control of their business processes. Welcome to the show, Sharon! CONNECT WITH SHARON www.simplyprocesses.com/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh talks with Terry White, President & CEO of Sunwest Trust. He has been working in the real estate & investment world for 35+ years, and he's got the expertise to prove it. After graduating with a degree in Accounting and working as a controller for a local title company, Terry launched a small escrow company, which quickly gained a reputation for being honest, hardworking, and fair. In 2003, Terry took his success a step further and formed Sunwest Trust, Inc. Headquartered in Albuquerque, New Mexico, Sunwest Trust, Inc. was founded on the principle of offering clients real-world solutions to all of their self-directed IRA and escrow management needs. Today, Sunwest Trust, together with Sunwest Escrow, serves its clients as both escrow agents and IRA custodians for Individual Retirement Accounts. Terry has led Sunwest Trust with one goal: to provide outstanding service to each and every client by listening to them and learning exactly what they want. His passion lies in educating investors to build their own self-directed IRA's, customized to fit their needs and financial goals. When he's not in the office, Terry enjoys fly fishing, biking, traveling with his wife, and spending time in Colorado. Connect with Tersh www.serviceemperor.com or on social media @tershblissett CONNECT WITH TERRY tlw@sunwesttrust.com www.sunwesttrust.com www.sunwestescrow.com Check out this summary of Terry's book titled "When All You Have Is A Hammer...: An Informational Guide To Self-Directed IRAs": "If all you have is a hammer, everything looks like a nail." Bernard Baruch, American Businessman As a young man, Terry White worked as a framer for his dad's construction company. He used a big, heavy framing ax to pound 16-penny nails into 2 x 4s. An astute observer, he noticed that the finish carpenters on the site used a delicate, little hammer for their work of installing woodwork, window sills, and molding. The tool Terry used for his work was not the right tool for the job of a finish carpenter, nor did he have the skill to become a finish carpenter; he recognized that and took the lesson with him into adulthood. With that story in mind, Terry chose the title for this book to position the Self-Directed IRA as another tool you may use to achieve your retirement goals. It is his opinion that Self-Directed IRAs are not for everyone; but for the right person, a Self-Directed IRA may be just the right tool for the job. Self-Directed IRAs are great tools if you have the knowledge and skills about that in which you are investing, or want to acquire the knowledge and skills about that in which you want to invest; or are able to hire someone with the knowledge and skills about that in which you want to invest. Terry wrote this book as an informational guide for those who may be interested in Self-Directed IRAs. Readers will gain a broad overview of what owners of Self-Directed IRAs may expect and some of the investments they may purchase. --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Rene Zamora is a remote sales manager and shares some awesome information here about how to run a sales department and how we get out of our own minds as a salesperson who isn't great at sales! Tersh talks with Rene about his own experiences and they figure out how to help him become a better salesman for his business. Learn more about Rene and his business at https://salesmanagernow.com/ --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh talks with Dirk van Reenen about structuring service businesses, and what we oftentimes miss when it comes to planning the growth process. Businesses often times will hit a ceiling or wall after they have already begun the process of rapid growth. This oftentimes happens due to not training the proper people in leadership before placing them in a role that requires a leader! What part does Dirk find is most commonly missing from the businesses that are struggling the most? It is the Human System! A Human System can be defined as a small group of people who simply come together for a common cause or thought. Once the Human System is built within your business, it's growth is unstoppable! We talk about the three divisions that are required in the BERGflow system: Services Division Operations Division Growth Division Dirk explains that once the business has 4 key individuals, it is able to operate successfully! These four individuals are listed here: The CEO, The Service Division Leader, The Operation Division Leader, and The Growth Division Leader. Listen to today's episode to learn more about how to scale your HVAC services, HVAC installation, HVAC maintenance, and HVAC replacement business! Learn more from Dirk and his team by visiting their website www.bergflow.com Learn more about Tersh by visiting www.ServiceEmperor.com or by connecting with him on social media @tershblissett --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support

Tersh has the great pleasure to speak with Mike Eriksen of Bluon about their latest product that is making waves within the HVAC industry! The Bluon App of course!! Oh, and the other little product, R-458A, that is making systems operate more efficiently and is a direct replacement for refrigerant 22! Check out the way we train our service tech by using virtual reality here! Service Business Mastery Podcast --- Send in a voice message: https://podcasters.spotify.com/pod/show/tershblissett/message Support this podcast: https://podcasters.spotify.com/pod/show/tershblissett/support