

The Future of Internal Communication
Institute of Internal Communication
The Future of Internal Communication podcast is a series commissioned by The Institute of Internal Communication.
Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever.
The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace trust, connection, culture, innovation, resilience and performance.
Hosts Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. In increasingly digital, data driven, distributed and on-demand work landscapes, their conversations with thought-leaders examine the human side of work.
Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever.
The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace trust, connection, culture, innovation, resilience and performance.
Hosts Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. In increasingly digital, data driven, distributed and on-demand work landscapes, their conversations with thought-leaders examine the human side of work.
Episodes
Mentioned books

Jul 12, 2022 • 43min
Why Alignment Matters, feat. Lindsay Uittenbogaard
Welcome to Series 4, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Cat and Dom chat with founder of Mirror Mirror, Lindsay Uittenbogaard. Mirror Mirror provides a data-driven approach to alignment, helping organisations improve shared meaning for enhanced business results.
What is alignment? What hinders it? And why is it so key to delivering better outcomes in the future of work?
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Jun 20, 2022 • 51min
What is Employee Voice and how do we, as a profession, enable it? - feat. David Macleod OBE
Welcome to Series 4, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode, we chat with a very special guest David Macleod. David is co-author of the Macleod report, commissioned by the UK Government in 2008. ‘Engaging for Success’ has become the definitive work on the topic of staff engagement.
Employee voice has been identified as one of four enablers of employee engagement. In this conversation, Jen, Dom and Cat explore with David its criticality in increasingly tumultuous work landscapes.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Jun 6, 2022 • 40min
Internal Communication’s role in social and environmental activism – feat. David Price OBE
Welcome to Series 4, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
David Price is an internationally renowned author, speaker, futurist and trainer. He keynoted at the 2021 IoIC Festival and shared his ideas for the future of the internal communication profession.
In this episode he chats with Jen, Dom and Cat about the rise of employee activism. With an escalating array of social and environmental challenges in the world today, how can employers harness the activist sentiment and leverage collective power to make the world a better place?
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

May 23, 2022 • 51min
Internal v External Communication: Is it Outdated? – feat. Steve Hayes
Welcome to Series 4, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In the first episode of a new series, hosts Jen, Dom and Cat chat with Steve Hayes, Director of Corporate Affairs and Communications at GreenSquareAccord. Given the pace at which the world of work is changing and the very clear rise in demand for employer transparency and authenticity, we explore whether its time to end fragmented thinking about the role of communication in organisations today.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Apr 13, 2022 • 46min
The role of Internal Communication in wellbeing at work feat. Nick Pahl
Welcome to Series 3, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Our guest this week is the Chief Executive of the Society of Occupational Medicine, Nick Pahl. The Society of Occupational Medicine is the UK-based membership body for healthcare professionals with an interest in the field of occupational health.
The pandemic has accelerated both the pre-existing mental health crisis and the loneliness epidemic. Jen, Dom, Cat and Nick explore the role of communication in building connection and community at work and ask – how can internal communication contribute towards building healthier workplaces?
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Mar 29, 2022 • 41min
Virtual versus Live – finding points of connection in a hybrid world, feat. Monique Zytnik
Welcome to Series 3, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This week, we’re in conversation with Monique Zytnik. Monique is an accomplished internal communication expert who’s worked in a variety of roles both in Australia and Europe. Since the start of the pandemic, she’s been helping organisations explore how to leverage internal communication to build community in increasingly distributed working environments.
We ask what internal communicators can do to ensure the entire team feels connected and included, regardless of location. And we explore how to leverage digital channels for optimal engagement and productivity in the age of hybrid work.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Mar 14, 2022 • 35min
How to have a better meeting feat. Katherine Handy-Woods
Welcome to Series 3, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Cat and Dom chat with co-founder of Meeting Magic, Katherine Handy-Woods. For more than twenty years, Katherine has been working with global corporates to help improve meeting effectiveness.
With so much of our work life now online and still consumed by meetings, we explore why so many meetings are mediocre and what skills are needed to improve meeting effectiveness.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Mar 1, 2022 • 44min
The impact of digital communication on relationship and community, feat. Harold Jarche
Welcome to Series 3, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this episode, we’re chatting with special guest Harold Jarche. Harold is a globally renowned blogger who helps organisations rethink their approaches to learning, work and innovation in the digital age.
Jen, Dom and Cat chat with Harold to explore the disruptive nature of digital communication and to examine the role internal communication can play in improving social cohesion at work for enhanced collaboration, engagement and productivity.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Feb 15, 2022 • 39min
What’s the role of Internal Communications in recruitment and retention?
Welcome to Series 3, Episode 2 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode, Jen, Dom and Cat are chatting about the role of communication in recruitment and retention. Prior to setting up Working the Future, Cat spent more than twenty years working as a staffing expert and head-hunter within the fast-paced field of communications technology.
In this episode she shares her insights into the pivotal role that communication plays in recruiting, and presents ideas for how internal communication professionals can help address the staff recruitment and retention issues challenging so many businesses today.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Feb 1, 2022 • 36min
Who and what is internal communications for in the COVID age? feat. Colin Archer
Welcome to Series 3, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this first episode of 2022, hosts Jen, Dom and Cat chat with Institute fellow Colin Archer. COVID-19 has set in motion a sequence of events that’s transforming the expectation workers have of organisations in the 2020s. In the face of rising demand for transparency at work, they discuss who and what internal communication is now for.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.


