

The Future of Internal Communication
Institute of Internal Communication
The Future of Internal Communication podcast is a series commissioned by The Institute of Internal Communication.
Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever.
The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace trust, connection, culture, innovation, resilience and performance.
Hosts Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. In increasingly digital, data driven, distributed and on-demand work landscapes, their conversations with thought-leaders examine the human side of work.
Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever.
The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace trust, connection, culture, innovation, resilience and performance.
Hosts Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. In increasingly digital, data driven, distributed and on-demand work landscapes, their conversations with thought-leaders examine the human side of work.
Episodes
Mentioned books

Jan 18, 2023 • 42min
S6, E1: Trend spotting: Risks and Opportunities in 2023 with Suzanne Peck
Welcome to Series 6, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this first episode of 2023, hosts Jen, Dom and Cat chat with IoIC president Suzanne Peck.
With a long history in internal communication, Suzanne has become well versed in the twists and turns of markets and economies. Here, she shares her views on the current landscape for internal communication and outlines what trends she’ll be paying most attention to over the coming year.

Dec 13, 2022 • 36min
S5, Bonus Episode: The role of Internal Comms in the cost of living crisis- feat Anne-Marie Griffiths
Welcome to the bonus episode of Series 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
We couldn’t leave 2022 behind without discussing the current cost-of-living crisis. With so many people worried about and impacted by spiralling food and fuel prices, Jen, Dom and Cat wanted to chat with someone who’s navigating the reality of integrating cost-of-living communications into her organisation’s wider internal communication priorities. Anne-Marie Griffiths shares insights from her work at DHL Supply Chain and offers tips for getting the frequency and tone of communication right.

Nov 29, 2022 • 44min
S5, E6: 2022 in review: a round-up of this year’s podcast conversations
Welcome to Series 5, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
In this final episode of 2022, Dom, Jen and Cat reflect on all the conversations they’ve had this year and summarise what they perceive to be the biggest opportunities for internal communication professionals.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Nov 15, 2022 • 46min
S5, E5: How communication improves candidate experience - feat. Katrina Collier
Welcome to Series 5, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication
This episode, Cat and Dom chat with Katrina Collier, keynote speaker, facilitator and author of The Robot Proof Recruiter. With a track record in recruitment, Katrina is on a mission to fix poor candidate experience in hiring; something that’s been exacerbated by hybrid working. We talk about changes in the UK labour market since the onset of COVID and the critical role of communication in recruiting.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Oct 24, 2022 • 40min
S5, E4: The role of storytelling in internal communication - feat. Matt Stephens
Welcome to Series 5, Episode 4 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode’s guest is Matt Stephens, founder and CEO of engagement survey platform Inpulse. Jen, Dom and Cat pick Matt’s brains to understand the power of storytelling in building engagement at work and find out how telling stories builds connection and community at work.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Oct 10, 2022 • 40min
S5, E3: Communicating in culturally complex environments – feat. Dr. Domna Lazidou
Welcome to Series 5, Episode 3 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode our guest is Domna Lazidou. With a PhD in intercultural communication and culture in multinational companies, Domna is an IoIC trainer and expert in the field of organisational culture across geographic boundaries.
In this episode, Dom, Jen and Cat chat with Domna to understand how today’s organisations are more culturally diverse than ever and explore how internal communication effectiveness provides the antidote to this intercultural complexity.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

6 snips
Sep 26, 2022 • 44min
S5, E2: The evolving role of IC – building connection and community in the digital age – feat, Luis Suarez
Luis Suarez, a social business strategist, discusses the evolving role of internal communication in the digital age, the importance of building connection and community, the value of knowledge exchange and communication within organizations, building empathy and trust in leadership, finding common ground in conversations, the negative impact of social media tools, and creating meaningful internal communication.

Sep 13, 2022 • 35min
S5, E1: Optimising Communication for Intergenerational Working – feat. Andrew Try
Welcome to Series 5, Episode 1 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Andrew Try is the founder and CEO of ComXo, the leading boutique provider of outsourced integrated business services and technologies for hybrid and distributed workforces. A firm advocate of the role good employment plays in society, Andrew has built a multigenerational team to deliver exceptional commercial results.
In this episode, Cat, Jen and Dom take a closer look at Andrew’s experience of cross-generational engagement and pick his brains for hints and tips for effective communication across the age divides.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Aug 8, 2022 • 44min
S4, E6: Confidence and Resilience in Internal Communication - feat. Claire Dale
Welcome to Series 4, Episode 6 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
Our guest this week is the founder of the Physical Intelligence Institute, Claire Dale. Author of the award-winning book Physical Intelligence, Claire coaches and trains executives to deliver enhanced business results using embodied intelligence.
Cat, Dom, Jen and Claire explore how we can develop techniques to improve our responsiveness, resilience and performance in the face of ever-changing work demands.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.

Jul 27, 2022 • 40min
S4, E5: Mass Career Customisation - feat. Barry McNeill
Welcome to Series 4, Episode 5 of the Future of Internal Communication podcast, brought to you by the Institute of Internal Communication.
This episode we explore the changing shape and structure of organisations in the future of work.
Our guest, Barry McNeill is an experienced organisation design practitioner, helping organisations transform and embrace participation, collaboration and inclusion for agility and improved commercial results. Cat, Jen and Dom pick his brains to learn how, as market forces shift, career pathways and employment become ever more fluid.
This podcast series is produced for the Institute of Internal Communication by Jess Williams and Olasubomi Tolu-Ogunpolu.


