The Construction Leading Edge Podcast

How many referrals are you losing because of your warranty process? Matt Hobbs shares some keys to a rock solid warranty program. What you'll hear about in this construction podcast episode: - The surprising connection between your referrals and the warranty period. - How to prevent warranty claims, regardless of the type of work you do. - Four keys to a rock solid warranty program -The biggest challenges builders are facing right now. - Root causes behind warranty issues - Four wall execution as a business development strategy - The benefits of finding a partner to handle your warranty program Resources mentioned in this construction podcast episode: Bosch Bluehound Asset Management - https://bluehound.boschtools.com/ 3 Questions to Help You Get Paid for Estimates - https://buildermasterclass.com/script Mastermind Group for CoConstruct Users - https://buildermasterclass.com/cogroup How to connect with Matt Hobbs: Company website - www.prohome.com LinkedIn - https://www.linkedin.com/in/matt-hobbs-87706b198/ Email: matt(at)prohome.com

What you'll get out of this construction podcast episode: - How creating space to fail allows for innovation. - The surprising connection between safety and asset tracking. - Problems with the typical approaches to asset tracking on jobsites. - One way to create a culture of accountability. - An interesting jobsite Innovation Lab Oracle created, and some surprising things they learned from watching real life construction folks in the wild. - Which assets make sense to track on your jobsites, and what doesn't make sense. - How a platform can be leadership's "single point of truth." Resources mentioned in this construction podcast episode: Bosch Bluehound Asset Tracking - https://Bluehound.boschtools.com 3 Questions to Help You Get Paid for Estimates - https://buildermasterclass.com/script Mastermind Group for CoConstruct Users - https://buildermasterclass.com/cogroup

You should walk into every contract expecting to negotiate? Learn what to look for and how to quit getting screwed. What you'll get from this construction podcast episode with construction attorney Karalynn Cromeens: - The bid and scope are never the same, and not understanding the difference has cost some people their business. - There's no room for charity in a business transaction. - What is the first rule of subcontracts? - Common misconceptions about subcontracts. - How liens work and why they are leverage. - You should walk into every subcontract expecting to negotiate. What are some negotiation strategies? - Clauses to look out for in subcontract agreements - How to negotiate a "Pay when paid" clause - "Being clear is kind." - You say that "the bid and scope are never the same" and that you've had clients lose their entire business because they didn't realize this. - Tell us about the Subcontractor Institute - Talk about your book - Quit Getting Screwed Resources mentioned in this construction podcast episode: Quit Getting Screwed: Understanding and Negotiating the Subcontract by Karalynn Cromeens- https://amzn.to/2Z2n725 Billd - They'll pay your supplier up front and give you 120 day terms. Learn more and estimate your cash flow needs at http://www.billd.com/CLE 3 Questions to Help You Get Paid for Estimates - https://buildermasterclass.com/script Mastermind Group for CoConstruct Users- https://buildermasterclass.com/cogroup How you can connect with Karalynn Cromeens https://subcontractorinstitute.com/ Karalynn Cromeens on LinkedIn - https://www.linkedin.com/in/karalynn-cromeens-55ba216/ Company website - https://cromeenslawfirm.com

In this episode you'll hear my conversation with Ken Kucera, Vice President of Installed Sales and Manufacturing at 84 Lumber. What you'll learn from this construction podcast episode: - How you, the contractor, can get better value from your supplier. Info to share, questions to ask. - How will the lumber supply business look different to builders in the next 5 years? - Tips for nailing the handoff from design to manufacturing to supplier to the field. His team does a couple of innovative things. - Behind the scenes effects of COVID on a manufacturer and supplier like 84 Lumber. - Servant leadership - Why is 84 Lumber investing so much in manufacturing facilities? - What are some misconceptions builders have about 84 Lumber's manufacturing capability? - What capabilities 84 has that builders are missing out on? -How does 84 Lumber want to partner with builders? Resources mentioned in this construction podcast episode: Billd - They'll pay your supplier up front and give you 120 day terms. Learn more and estimate your cash flow needs at http://www.billd.com/CLE 3 Questions to Help You Get Paid for Estimates - https://buildermasterclass.com/script Mastermind Group for CoConstruct Users- https://buildermasterclass.com/cogroup How to connect with Ken Kucera, Vice President of Installed Sales and Manufacturing at 84 Lumber: Ken's LinkedIn - https://www.linkedin.com/in/kenneth-kucera-37981331/ 84 Lumber website - https://www.84lumber.com

Dr. Sally Spencer-Thomas survived her brother's suicide and is now a subject matter expert in workplace suicide prevention, men's mental health and resilience. What you'll learn from this construction podcast episode: - Why a business owner said to her over coffee, "I don't want to wait until an employees dies." - Story about what a police chief said to one of his officers after he attempted suicide. - Why does the construction industry have one of the highest suicide rates? - What is the #1 canary in the coal mine, so to speak, when it comes to suicide. - How do issues of mental health connect with jobsite safety? - A few things to think about if you're within 10 years of retirement. - Behaviors that are early indicators you want to watch out for. - Crisis Inoculation Plan Resources mentioned in this construction podcast episode: Workplace Suicide Prevention- https://workplacesuicideprevention.com/ Billd - They'll pay your supplier up front and give you 120 day terms. Learn more and estimate your cash flow needs at http://www.billd.com/CLE 3 Questions to Help You Get Paid for Estimates - https://buildermasterclass.com/script Mastermind Group for CoConstruct Users- https://buildermasterclass.com/cogroup How to connect with Dr. Sally Spencer-Thomas: https://www.sallyspencerthomas.com/

Here's what you'll get out of this construction podcast episode: - What is the #1 mistake small business owners make when recruiting for a new employee? - Questions you can ask to determine culture fit. - What is the #1 mistake small business owners make during the first week? - Why is the first week for an employee so critical? - What's the 80/20 on onboarding? - When and how do you introduce objectives and performance metrics to new hires? - How to keep your good employees. - How can companies tie employee performance into the compensation strategy? - What is your employer brand and why does it matter? - Tips and tricks for finding new employees. Resources mentioned in this construction podcast episode: Resources mentioned in this construction podcast episode: Download the 5 Steps to Align & Amplify Your Employer Brand - https://www.essentialhr.ca/leadingedge LL Flooring - http://www.llflooring.com/pro Billd - They'll pay your supplier up front and give you 120 day terms. Learn more at http://www.billd.com/CLE 3 Questions to Help You Get Paid for Estimates - https://buildermasterclass.com/script Mastermind Group for CoConstruct Users- https://buildermasterclass.com/cogroup How to connect with Laura Tolhoek of Essential HR: Email- laura@essentialhr.ca Website - https://essentialhr.ca LinkedIn- https://www.linkedin.com/company/essential-hr-canada/

An interview with Corina Burton, Co-Owner of CPR Construction Cleaning, which currently serves the Arizona, Utah and California markets. This is a great conversation where we discuss topics including: - Why Corina says it's important to expect nothing in life. - What it was like starting a business as a single mom. - Transparency and authenticity. Most people shy away from these, but Corina has leveraged them to grow her business. - How she manages doubt and fear. - Her approach to maintaining a positive mindset, and he she deals with the inevitable setbacks entrepreneurs face. Resources mentioned in this construction podcast episode: LL Flooring - http://www.llflooring.com/pro 3 Questions to Help You Get Paid for Estimates - https://buildermasterclass.com/script Mastermind Group for CoConstruct Users- https://buildermasterclass.com/cogroup How to connect with Corina Burton: Company website - https://cprclean.com/ LInkedIn - https://www.linkedin.com/in/corina-burton-62815822

Pitfalls to avoid when promoting your people and creating job titles for them. What you'll get from this construction podcast episode: The Law of Crappy People Avoiding the Peter Principle in your company. How to (and why you should) think about job titles. The pitfalls of promoting people, and how you can skip them. How to set up a low stress promotion process for your team. Resources mentioned in this construction podcast episode: The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers by Ben Horowitz - https://amzn.to/394dcxi LL Flooring - http://www.llflooring.com/pro 3 Questions to Help You Get Paid for Estimates - https://buildermasterclass.com/script Mastermind Group for CoConstruct Users- https://buildermasterclass.com/cogroup

What you'll learn about in this construction podcast episode: - Benefits of getting out over your skis. - How Eric thinks about failure. - Why You DO need the practice. - What does "branding" mean? - The fine line of pushing your team just enough, without being reckless. - Specializing, and when it makes sense NOT to specialize. - Overhead creep and aggressive growth. Resources mentioned in this construction podcast episode: LL Flooring - http://www.llflooring.com/pro 3 Questions to Help You Get Paid for Estimates - https://buildermasterclass.com/script Mastermind Group for CoConstruct Users- https://buildermasterclass.com/cogroup

What you'll learn about in this construction podcast episode: - How Travis Gardner ended the practice of doing free estimates. -The surprising response from the first prospect he pitched a preconstruction services agreement to. - How much he collected in the first month doing this. - The unexpected side effect on his business after he made this shift - How getting a "No" from a prospect is now a win for him. Resources mentioned in this construction podcast episode: LL Flooring - http://www.llflooring.com/pro 3 Questions to Help You Get Paid for Estimates - https://buildermasterclass.com/script Mastermind Group for CoConstruct Users- https://buildermasterclass.com/cogroup