Service Design Show
Service Design Show
Go beyond the basics of service design and learn what it truly takes to deliver services that make a positive impact on people, business and planet.
Top mentioned books
Here are the most frequently recommended books on the Service Design Show:
#1 Mentioned in 2 episodes
This is Service Design Thinking
Basics, Tools, Cases
Marc Stickdorn
Jakob Schneider
#2 Mentioned in 1 episodes
The experience economy
B. Joseph Pine II
#3 Mentioned in 1 episodes
Lessons in Creativity
Ben Rennie
#4 Mentioned in 1 episodes
Mass Customization
Joe Pine
#5 Mentioned in 1 episodes
Co-Intelligence
Living and Working with AI
Ethan Mollick
#6 Mentioned in 1 episodes
Unreasonable Hospitality
The Remarkable Power of Giving People More Than They Expect
Will Guidara
#7 Mentioned in 1 episodes
The balanced scorecard
Robert S. Kaplan
#8 Mentioned in 1 episodes
Radical Candor
Be a Kick-ass Boss Without Losing Your Humanity
Kim Scott
#9 Mentioned in 1 episodes
the transformation economy
Joe Pine
#10 Mentioned in 1 episodes
Turn Signals, or the Facial Express of automobiles
Don Norman
#11 Mentioned in 1 episodes
Madame Curie: A Biography
Eve Curie Labouisse
#12 Mentioned in 1 episodes
Sustainable Web Design
Tom Greenwood
#13 Mentioned in 1 episodes
Information anxiety
Richard Saul Wurman
#14 Mentioned in 1 episodes
Make Meaningful Culture
Dan Szuc
Josephine Wong
#15 Mentioned in 1 episodes
Thinking in Services
Majid Ballegooijen
#16 Mentioned in 1 episodes
Research That Scales
Kate Towsey
#17 Mentioned in 1 episodes
The Courage to Be Disliked
Fumitake Koga
Ichiro Kishimi
#18 Mentioned in 1 episodes
The 48 laws of power
Robert Greene
#19 Mentioned in 1 episodes
The First 90 Days
Michael Watkins
#20 Mentioned in 1 episodes
Meaningful Work
Tamara Myles
Wes Adams
