The Thriving Dentist Show

A practical roadmap for building prevention-focused dentistry using CAMBRA and risk-assessment tools. Visual patient education through six digital photos and stronger hygiene systems gets attention. AI platforms for early caries detection and digital workflows are explored. SEO strategies to attract prevention-minded patients and long-term practice sustainability are discussed.

In this episode, Gary Takacs and Naren Arulrajah expose one of the most overlooked revenue leaks in dental practices: missed calls and poor phone conversion. They share real data, conversion benchmarks, and proven strategies to help your team turn more phone calls into booked appointments. Plus, catch a clinical tip from Dr. Howard Ochs on the fastest way to clear and fill implant access channels - a two-second technique that saves significant chair time.

In this episode of The Thriving Dentist Show, Gary Takacs and Naren Arulrajah share practical ways to reduce no-shows for high-value dentistry like implants, Invisalign, and sedation cases. You'll learn why patients skip these appointments and how to fix it by building desire, asking for full payment upfront, using strong confirmation systems, and training your team to support the process. Plus, hear a powerful marketing tip on Google EEAT and why it matters for your practice's online visibility. Don't miss this value-packed episode!

In this episode, Gary and Naren talk about how to take control of your practice's money with something called revenue cycle management. They explain simple ways to get paid on time, avoid billing surprises, and keep patients happy. Plus, Dr. Andrew Adly shares a smart tip to save a crown when the buildup breaks. If you want less stress and more profit, this episode is for you!

In this episode of The Thriving Dentist Show, Gary Takacs and Naren Arulrajah tackle one of the biggest hidden profit leaks in dentistry. Unscheduled treatment plans. They explain why many dental practices have thousands of patients in their database but only a small number who move forward with recommended care. You will learn why patients say no to treatment, how to create real interest instead of pushing solutions, and why showing clear photos can increase case acceptance. Gary shares simple text message scripts that work better than phone calls, how far back you should go when following up on incomplete treatment, and why every practice needs a weekly system to track and schedule pending dentistry. If you want to increase treatment acceptance, boost production without adding more new patients, improve patient follow up, and build a stress free dental practice with strong systems, this episode gives you clear, practical steps you can use right away. For a complimentary Marketing Strategy Meeting visit ekwa.com/td and for a Coaching Session with Gary visit thrivingdentist.com/csm

Naren Arulrajah, dental marketing expert and CEO who advises practices on SEO and AI-driven patient acquisition. He discusses how Google AI, ChatGPT and Gemini reshape local search. Short takes on AI overviews versus Maps and organic listings. Quick focus on EEAT, CRUX site experience, and measuring real ROI through new patient calls.

In this episode of The Thriving Dentist Show, Gary Takacs and Naren Arulrajah explore why many dentists avoid hard or "crucial" conversations—and how that avoidance can quietly limit practice growth, leadership effectiveness, and personal fulfillment. Gary breaks down how DISC personality styles and conflict avoidance are wired into many dentists, why behavioral mastery is just as critical as clinical excellence, and how reframing difficult conversations as acts of service can change everything. Listeners will gain practical insights into emotional intelligence, setting boundaries with patients and team members, and developing the communication skills necessary to help their practice—and themselves—reach their full potential.

What would happen to your schedule - and your profitability - if you resigned from a PPO tomorrow? In this episode of The Thriving Dentist Show, Gary Takacs and Naren Arulrajah share a practical readiness checklist to help practice owners drop PPO plans the right way - without creating "Swiss cheese" holes in the schedule. They break down the three must-have signs you're ready to go out-of-network: a relationship-driven practice, real schedule demand, and a proven dental marketing system that consistently attracts high-quality new patients. You'll also hear about membership plans, high-value services, and team training - including how to confidently answer, "Do you take my insurance?" - can strengthen your transition and protect cash flow.

They unpack why patients often stay with basic, insurance-driven care and what actually shifts them toward comprehensive dentistry. Conversation covers pre-suasion, relationship-building, and the team’s role in moving patients from awareness to acceptance. They also discuss marketing tactics like SEO and Google reviews, plus practical office cues, hygiene follow-ups, and value-focused language to attract higher-value cases.

Dr. Amreesh Khanna, a Calgary dentist-turned-entrepreneur who founded ORAQ, appears with a quick bio as a founder of a clinical AI platform. They discuss using AI to standardize assessments and boost case acceptance. They explore connecting dental and medical data and practical AI tools that save time and improve patient conversations.