ASOM Pod

The Company's Tough Decision to Layoff: Founder lessons in Leadership, Layoffs & Pivots - EP11 Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ Thank you to Gorgias for sponsoring the pod. The #1 eCommerce Customer Experience platform designed to give brands the tools to create amazing customer experiences to grow your online store. Learn more at https://www.gorgias.com. Thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your ecommerce subscription needs.Learn more at https://getrecharge.com Building a business is hard. Regardless if it’s a brand, agency, or SaaS, we all have wild stories about how we had to fail to succeed... and layoffs. The entire podcast circles around: - Pivots and Tough Business Decisions - Discussions around Intuit’s “Performance Layoff.” - How we think companies should handle layoffs - Advice on what to employees should ask an employer In this episode of The ASOM Pod, Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride) dive into challenging experiences in the business world, discussing various ‘stories’ that shaped their business strategies and leadership styles. The episode covers the impacts of company cultures, the complexities of layoffs, and the critical importance of strategic pivots in uncertain times. Sharing personal anecdotes and lessons learned, they provide insights into managing both good times and bad, while maintaining a strong company culture. The episode concludes with a reflection on the evolving workforce, ethical considerations in layoffs, and practical advice for job seekers to better understand prospective employers. If you enjoyed the episode, please subscribe, share and comment to let us know you loved it! We release episodes every Thursday! 00:00 Teaser 01:13 Introducing the ASOM Pod 01:38 Meet the Hosts 04:13 Stories: Business Battles 05:22 The Importance of Celebrating Success 06:18 A Masterclass in What Not to Do 09:34 The Aftermath of Poor Decisions 14:01 The Value of Having a Plan B 18:28 The Power of the Pivot 21:51 Adapting to Larger Clients 24:37 Facing Unexpected Challenges 28:12 Struggling to Make Ends Meet 28:27 A Chance Encounter with Mika, MMAWarehouse 29:21 Building a Network from Scratch 31:39 The Harsh Reality of Layoffs 33:54 Ethics and Leadership in Business 38:54 The Evolving Workforce and Layoffs 50:42 Advice for Job Seekers 54:06 Conclusion and Future Topics Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim Follow Bryan MacDonald at: X: https://www.twitter.com/bryanomaspride LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct IG: https://www.instagram.com/@anythingbutasalad Tik Tok: https://www.tiktok.com/@anythingbutasalad Follow John Roman at: X: https://www.twitter.com/@JohnMRoman Linkedin: https://www.linkedin.com/in/john-roman/ IG: https://www.instagram.com/@johnnyromes Tik Tok: https://www.tiktok.com/@johnmroman Follow Amer Grozdanic at: X: https://www.twitter.com/@AmerGrozdanic Linkedin: https://www.linkedin.com/in/amer-grozdanic IG: https://www.instagram.com/@amergrozdanic Tik Tok: https://www.tiktok.com/@amergrozdanic #asompod #businesspodcast #ecommercepodcast #middlemanagement #layoffs #hiring #networking #productmarketfit #employeeretention #masslayoff #buinesstips #dtc #perspective

Building the Dream Team - How to Hire The Best Employees (And Keep Them) What are employers looking for? How do job seekers stand out in the masses? What do employers care about most? Thank you to Gorgias for sponsoring the pod. The #1 eCommerce Customer Experience platform designed to give brands the tools to create amazing customer experiences to grow your online store. Learn more at https://www.gorgias.com. Thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your ecommerce subscription needs.Learn more at https://getrecharge.com Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ In Episode of The ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride explore the art of building a dream team. With a combined 55 years of business experience, we provide actionable insights into hiring strategies, from resume preferences and personality tests to interview experiences and employee compensation. We also discuss the importance of cultural fit, proactive job hunting, and thorough candidate research. We’ll explore the hiring process step-by-step, from crafting the perfect job description to conducting effective job interviews. Learn how to select high performers who not only fit your company culture but also contribute to long-term employee retention and engagement. Additionally, this episode offers invaluable insights for employees looking to stand out in a competitive job market. Whether you’re an employer seeking to hire the right people for your small business or an employee aiming to impress during the recruitment process, this video has something for everyone. Join us as we discuss the importance of team building, leadership skills, and employee development that can significantly enhance your organization’s success. Tune in to gain practical knowledge that will help you hire top talent and keep them motivated for years to come! Learn the significance of hiring advice, headhunting techniques, and much more in this engaging episode. Tune in for valuable tips on navigating the competitive job market and crafting a successful team. If you enjoyed the episode, please subscribe, share and comment to let us know you loved it! We release episodes every Thursday! 00:00 Intro Teaser 01:54 Introduction to the ASOM Pod 02:23 Meet the Hosts 03:38 Shoutouts to Sponsors and Partners: Recharge, Gorgias and Creators Combine 04:54 Building the Dream Team: Hiring Strategies 05:53 Effective Hiring and Recruiting Tactics 18:27 The Role of Culture in Hiring 21:35 Using Personality Tests for Better Hiring Decisions 27:05 Resume Tips and Common Mistakes 27:27 Job Hopping: Causes and Consequences 27:55 The Role of Compensation in Job Retention 29:08 Interviewing: A Two-Way Street 29:36 The Importance of Cultural Fit 35:27 Global Competition in the Job Market 40:27 Headhunting and Building a Talent Bench 44:01 Effective Interview Strategies 48:25 Final Thoughts and Advice for Employers 55:10 Next Episode Preview Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim Follow Bryan MacDonald at: LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct IG: https://www.instagram.com/@anythingbutasalad Follow John Roman at: X: https://www.twitter.com/@JohnMRoman Linkedin: https://www.linkedin.com/in/john-roman/ Follow Amer Grozdanic at: X: https://www.twitter.com/@AmerGrozdanic Linkedin: https://www.linkedin.com/in/amer-grozdanic #asompod #ecommercepodcast #dtc #ecommercetips #ecommercebusiness #ecommercesales #ecompodcast #businesspodcast #hiring #howtogetajob #howtohire #dreamteam #hiringpodcast #podcast #dtcpodcast #talentacquisition #employeeretention

Thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your subscription needs. Learn more at https://getrecharge.com Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ In this episode of The ASOM Pod, Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of eCommerce at Oma’s Pride) as they discuss what it takes to create and deliver exceptional customer experience. Drawing on over 55 years of combined experience in e-commerce, SaaS, and DTC, the team shares practical examples, personal stories, and key strategies they use in their business today. The episode highlights the significance of setting proper expectations, effective communication, and innovative solutions to overcome business hurdles. Tune in to learn how great products can be negatively impacted by poor customer service and discover how some companies, including unexpected support examples like Manypets.com, have navigated these challenges. - How Battlbox, Oma’s Pride, Praella and Sendlane deliver exceptional customer experience. - How to set proper expectations internally and externally - Comparing 2 providers: David Hasselhoff is ________ and Jessica Alba is __________? - Why Jimmy think the Ritz Carlton is mid - How Sendlane operates 24/7/365 customer service - The importance of customer service IN the overall customer experience - Challenges in scaling customer experience: training and educating the team - Hot takes: Our most recent favorite and worst customer experience’s: Airlines, Disney, BigCommerce. Learn about the daily challenges faced in the industry, success stories, personal experiences with major brands, and key strategies for scaling customer support and setting expectations. And listen as they share their hottest take yet: Their BEST and WORST customer experiences. LIKE & SHARE and COMMENT to let us know what you think! 00:00 Intro Teaser 00:27 The Slot Whisperer and Casino Adventures 01:22 Welcome to the ASOM Pod 01:55 Meet the Hosts 03:01 Shoutouts to Sponsors: Recharge 03:41 Delivering Great Customer Experiences 06:08 Customer Experience at Battlbox 10:03 Customer Experience at Praella 15:14 Customer Experience at Oma’s Pride 18:49 The Role of Technology in Customer Service 26:34 The Ritz-Carlton’s Approach to Hospitality 30:07 Challenges in Scaling Customer Experience 33:41 Training and Educating the Team 35:17 Scaling Challenges in Manufacturing 38:15 Customer Experience and Communication 43:14 Managing People and Culture 49:10 Procurement and Supply Chain Issues 52:01 HOT TAKES: BEST and WORST Customer Experiences (20 Second Challenge) 01:04:53 Conclusion and Next Episode Preview Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim Follow Bryan MacDonald at: X: https://www.twitter.com/bryanomaspride LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct IG: https://www.instagram.com/@anythingbutasalad Tik Tok: https://www.tiktok.com/@anythingbutasalad Follow John Roman at: X: https://www.twitter.com/@JohnMRoman Linkedin: https://www.linkedin.com/in/john-roman/ IG: https://www.instagram.com/@johnnyromes Tik Tok: https://www.tiktok.com/@johnmroman Follow Amer Grozdanic at: X: https://www.twitter.com/@AmerGrozdanic Linkedin: https://www.linkedin.com/in/amer-grozdanic IG: https://www.instagram.com/@amergrozdanic Tik Tok: https://www.tiktok.com/@amergrozdanic #asompod #ecommercepodcast #customerexperience #customerhappiness #deliveringhappiness #customerservice #dtc #ecommerce #ecommercetips #ecommercebusiness #ecommercesales #ecompodcast #businesspodcast #worstcustomerexperience #badcustomerservice

Big welcome and thank you to Recharge for sponsoring the pod. Trusted by over 20,000 brands, Recharge is the #1 platform for your subscription needs. Learn more at https://getrecharge.com Big thanks to https://insense.pro for sponsoring the pod. Tap into over 20,000 micro influencers to create UGC content for your advertising and social media today! Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ In this exciting episode of the ASOM Pod, the team dives into the heated discussion of ‘Brand vs Company.’ Join Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride), as they explore the differences, challenges, and strategies in balancing brand-building with operating a successful company. They touch upon the importance of personal brand, the significance of brand recognition, and the challenges of balancing financial metrics with long-term brand value. Real-world examples like Nike, Tesla, and Louis Vuitton illustrate the power of brand equity. The episode provides actionable insights on how businesses can enhance their customer experience and leverage brand strategy for sustainable growth. Don’t miss out on why brand-building can be crucial and how it can sustain long-term success. 00:00 Introduction and Live Show Recap 01:10 Meet the Hosts 03:40 Brand vs. Company Debate 07:29 Marketing Strategies and ROI 12:02 Branding in Different Industries 18:29 Internal Branding and Company Culture 20:52 Scaling and Positioning 32:20 Building Personal Brands 33:06 The Bathroom Guys Sponsorship 34:02 Shareholder Value vs. Brand Value 34:30 Raising Capital Challenges 35:47 The BattleBox Story 37:27 The Importance of Founders in Brand 41:36 Brand Resilience and Recovery 43:18 Luxury Brands and Market Control 47:05 The Power of Brand in Pet Care 51:27 Advice for Building a Brand 57:52 Episode Wrap-Up and Next Steps Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim Follow Bryan MacDonald at: X: https://www.twitter.com/bryanomaspride LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct IG: https://www.instagram.com/@anythingbutasalad Tik Tok: https://www.tiktok.com/@anythingbutasalad Follow John Roman at: X: https://www.twitter.com/@JohnMRoman Linkedin: https://www.linkedin.com/in/john-roman/ IG: https://www.instagram.com/@johnnyromes Tik Tok: https://www.tiktok.com/@johnmroman Follow Amer Grozdanic at: X: https://www.twitter.com/@AmerGrozdanic Linkedin: https://www.linkedin.com/in/amer-grozdanic IG: https://www.instagram.com/@amergrozdanic Tik Tok: https://www.tiktok.com/@amergrozdanic #asompod #ecommercepodcast #brandvscompany #companyvsbrand #buildingabrand #dtc #ecommerce #ecommercetips #ecommercebusiness #ecommercesales #ecompodcast #businesspodcast

OMG! When is Black Friday, Cyber Monday? | Episode 7 | ASOM Pod Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ Big thanks to https://insense.pro for sponsoring the pod. Tap into over 20,000 micro influencers to create UGC content for your advertising and social media today! In this live episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride), the team dives deep into the intricacies of planning for Black Friday and Cyber Monday in a year where you have 1 whole week LESS to sell. They share personal experiences, mistakes, and strategies involving inventory management, email segmentation, and leveraging user-generated content (UGC). Hear perspectives from John, Amir, Jimmy, and Bryan as they discuss the impact of consumer behavior, holiday sales trends, and effective marketing tactics. This episode aims to prepare brands for the challenges of a compressed holiday sales period. Tune in for insightful discussions and valuable takeaways to help you master Black Friday and Cyber Monday! If you enjoyed the episode, please subscribe, share and comment to let us know you loved it! 00:00 Luxury Ride and Lunch Experience 00:12 Intro: Welcome to the ASOM Pod 00:37 Meet the Hosts 01:58 Black Friday and Cyber Monday Discussion 03:37 Changing Trends in Black Friday Sales 05:21 Challenges and Strategies for Black Friday 09:21 Retail and Distribution Insights 11:50 Creative Black Friday Promotions 26:53 Stories and Lessons Learned 29:12 Exclusive Designs and Limited Time Offers 29:44 Marketing Strategies for Black Friday 30:28 Inventory Management Challenges 33:31 Nightmares and Mistakes in E-commerce 35:10 Planning and Predictions for Black Friday 39:00 The Impact of Inflation and Consumer Behavior 47:39 Final Thoughts and Takeaways Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim Follow Bryan MacDonald at: X: https://www.twitter.com/bryanomaspride LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct IG: https://www.instagram.com/@anythingbutasalad Tik Tok: https://www.tiktok.com/@anythingbutasalad Follow John Roman at: X: https://www.twitter.com/@JohnMRoman Linkedin: https://www.linkedin.com/in/john-roman/ IG: https://www.instagram.com/@johnnyromes Tik Tok: https://www.tiktok.com/@johnmroman Follow Amer Grozdanic at: X: https://www.twitter.com/@AmerGrozdanic Linkedin: https://www.linkedin.com/in/amer-grozdanic IG: https://www.instagram.com/@amergrozdanic Tik Tok: https://www.tiktok.com/@amergrozdanic #asompod #ecommercepodcast #blackfriday2024 #cybermonday2024 #eventmarketing #holidaymarketing #dtc #ecommerce #ecommercetips #ecommercebusiness #ecommercesales #ecompodcast #businesspodcast

Why Go to Events? | Bonus Episode of the ASOM Pod. Recorded live in Dallas, TX - Subsummit 2024. Learn more about SubSummit at https://www.subsummit.com Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ In this live episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride)dive into the importance of attending industry events. We discuss the value of in-person connections, networking strategies, and key takeaways from their experience. From Brand Operator and Marketers, to Agency, to SaaS, the conversation highlights the benefits of building genuine relationships over simply seeking new customers, adapting to changing business environments, and setting actionable goals for event participation. - Live event experiences - How to set goals for live events - Best practices for maximizing live events - How to approach others at events - Andriod vs iphone Tune in to learn more about maximizing your event experience, building a community, and gaining tactical insights to push your business forward. Big thanks to https://insense.pro for sponsoring the pod. Tap into over 20,000 micro influencers to create UGC content for your advertising and social media today! 00:00 Introduction and Banter 00:30 Welcome to the ASOM Pod 01:02 Meet the Hosts 02:38 Discussing the Value of Events 03:27 Bryan's Perspective on Events 05:12 John's Experience and Goals 07:30 Amir's Insights and Community Building 10:05 The Importance of Relationships 13:17 Setting Goals for Events 18:47 Shifting Mindsets: From Product to People 19:38 Key Takeaways from the Even t20:18 Building Relationships and Vendor Management 20:45 Innovative Referral Strategies 22:35 Personalization to Reduce Churn 24:33 Insights from Subscription DTC Brands 25:40 Favorite Moments from the Event 30:08 Event Hacks and Maximizing Takeaways 33:24 The Power of Community

Big thanks to https://insense.pro for sponsoring the pod. Tap into over 20,000 micro influencers to create UGC content for your advertising and social media today! Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ Welcome to ASOM Pod, your go-to eCommerce podcast! In this episode, we dive deep into overcoming the seasonal slump with creative business growth tips. Whether you’re in retail eCommerce or running an online business, this podcast offers invaluable insights to tackle the slow summer months. In this episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride) share a wealth of strategies to navigate the summer lull in business while balancing personal pursuits. Looking to boost your SaaS outreach? Interested in direct-to-consumer strategies? We cover it all in this episode of ASOM Pod, the ultimate eCommerce and business podcast. Don’t miss out on expert advice to navigate the challenges and seize opportunities in your industry. Tune in now and discover actionable tips to revitalize your business this summer. Subscribe to ASOM Pod for more episodes on eCommerce, retail, and business growth strategies. Please like, subscribe and share! It helps us know you’re enjoying the show! 00:00 Introduction and Banter 00:14 Welcome to the ASOM Pod 02:44 Summer Lull in Business 03:44 Fireworks and Fun 04:46 Dealing with Seasonality 10:14 Agency Life and Enterprise Deals 18:49 Sales Strategies and Cold Outreach 31:48 Understanding Demand Generation 32:21 Navigating Contract Challenges 32:58 Hot Tips for Sales Success 35:07 Combating Summer Lulls in Business 40:32 Creating Engaging Events 51:37 Summer Plans and Personal Hobbies 53:41 Leveraging Work-Life Integration 01:00:14 Conclusion and Teasers for Next Episode Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim Follow Bryan MacDonald at: X: https://www.twitter.com/bryanomaspride LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct IG: https://www.instagram.com/@anythingbutasalad Tik Tok: https://www.tiktok.com/@anythingbutasalad Follow John Roman at: X: https://www.twitter.com/@JohnMRoman Linkedin: https://www.linkedin.com/in/john-roman/ IG: https://www.instagram.com/@johnnyromes Tik Tok: https://www.tiktok.com/@johnmroman Follow Amer Grozdanic at: X: https://www.twitter.com/@AmerGrozdanic Linkedin: https://www.linkedin.com/in/amer-grozdanic IG: https://www.instagram.com/@amergrozdanic Tik Tok: https://www.tiktok.com/@amergrozdanic - #ASOMPod #ecommercepodcast #podcast #Beatingtheseasonalslump #Creative_Tips_for_Business_Growth

The podcast explores the challenges and opportunities of scaling businesses from different perspectives, including navigating business growth, influencer partnerships, organic SEO presence, warehouse theft, hiring difficulties, and coding challenges. The discussions emphasize the importance of structured processes, genuine passion, quality control, and mentorship for successful scaling.

Explore the power of social media in driving e-commerce sales and brand loyalty. Learn about strategies for building a unique brand, engaging with customers, and maximizing revenue generation. Discover insights on creating authentic content, navigating social media engagement, and the journey of agency success and social media branding. Dive into the challenges of business scaling and future episodes addressing scaling obstacles.

Will A.I. Take Your Job? Subscribe to our newsletter! We drop weekly hot takes, totally unfiltered. Join us at ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://asompod.com⁠⁠⁠⁠⁠⁠⁠⁠ How dos A.I work with the future of eCommerce, SaaS, and Agency? - EP03 In this episode of the ASOM Pod, the hosts Jimmy Kim (CIO and founder of Sendlane) and John Roman (CEO and co-founder of BattlBox), Amer Grozdanic (CEO & Co-Founder of Praella) and Bryan MacDonald (Director of Ecommerce at Oma’s Pride) explore the transformative impact of AI across various industries. Through personal anecdotes and expert analysis, they discuss AI’s current use cases, its future potential, and the pivotal changes it brings to job markets and business structures. Emphasizing efficiency and technological adaptation, the hosts also share strategies for leveraging AI to maximize corporate benefits. The episode invites listeners to engage via YouTube and social media, and wraps up with the debut of the AI-generated outro song ‘Android Love.’ Please like, share and subscribe if you enjoyed this video! That’s how we know you like it! 00:00 Introduction and Pizza Talk 00:26 Welcome to the ASOM Pod 00:56 Meet the Hosts 02:08 Diving into AI 03:12 The Future of SaaS and AI 06:06 AI in Marketing and Business 17:05 Customer Service and AI 32:16 Using AI for Summarization and Prioritization 32:53 AI in Customer Service and Internal Tools 34:01 Exploring Auto-GPT and Data Applications 35:28 The Future of AI in Business and Employment 37:21 AI’s Role in Social Media and Personal Assistance 44:14 AI in Legal and Compliance Work 55:08 Advice to Our Younger Selves 59:46 Conclusion and Future Topics Suno AI Generated Music: https://suno.com/ Follow Jimmy Kim at: X: https://www.twitter.com/yojimmykim Linkedin: https://www.linkedin.com/in/yojimmykim IG: https://www.instagram.com/@yojimmykim Tik Tok: https://www.tiktok.com/@yojimmykim Follow Bryan MacDonald at: X: https://www.twitter.com/bryanomaspride LinkedIn: https://www.linkedin.com/in/bryan-macdonald-ct IG: https://www.instagram.com/@anythingbutasalad Tik Tok: https://www.tiktok.com/@anythingbutasalad Follow John Roman at: X: https://www.twitter.com/@JohnMRoman Linkedin: https://www.linkedin.com/in/john-roman/ IG: https://www.instagram.com/@johnnyromes Tik Tok: https://www.tiktok.com/@johnmroman Follow Amer Grozdanic at: X: https://www.twitter.com/@AmerGrozdanic Linkedin: https://www.linkedin.com/in/amer-grozdanic IG: https://www.instagram.com/@amergrozdanic Tik Tok: https://www.tiktok.com/@amergrozdanic #ASOMPod #ecommercepodcast #podcast #aipodcast #ecommercetips #ecommercebusiness #ecommerceexperts #businessideas