Innovation in Compliance with Tom Fox

Welcome to a special podcast series entitled, Corporate Case Management in the Era of the DoJ's Monaco Memo, sponsored by i-Sight Software Solutions. Over this five-part podcast series, I visit with Jakub Ficner, Director of Partnership Development at i-SIght. In this series we consider how the Monaco Doctrine and Monaco Memo have impacted compliance in several key areas. In this concluding Part 5, we consider how data and data analytics are even more critical after the Monaco Memo and how using data can drive prevention as well as detection. Highlights include: How does ongoing monitoring lead to continuous improvement and how does it relate to investigations? How your investigative protocol can supplement ongoing monitoring. How the outlays for your investigative process are a critical step going forward.  Employing root cause analysis, corrective actions, preventative action recommendations, can provide valuable data from a holistic perspective For more information check out i-Sight here.

Welcome to a special podcast series entitled, Corporate Case Management in the Era of the DoJ's Monaco Memo, sponsored by i-Sight Software Solutions. Over this five-part podcast series, I visit with Jakub Ficner, Director of Partnership Development at i-SIght. In this series we consider how the Monaco Doctrine and Monaco Memo have impacted compliance in several key areas. In this Part 4, we look consider the Fair Process Doctrine and how the Monaco Memo emphasized the requirements as laid out under the DOJ’s Evaluation of Corporate Compliance Programs and its Update. Highlights include: What are DOJ expectations? The stakeholders needed to be involved with determining, recommending, and implementing that outcome based on your investigation.    Why consistently applying the same disciplinary actions based on the nature of substantiated elements is critical. What is the Fair Process Doctrine? Following the Fair Process Doctrine is critical for the credibility of your investigative protocol.  For more information check out i-Sight here.

Welcome to a special podcast series entitled, Corporate Case Management in the Era of the DoJ's Monaco Memo, sponsored by i-Sight Software Solutions. Over this five-part podcast series, I speak with Jakub Ficner, Director of Partnership Development at i-Sight. In this series we consider how the Monaco Doctrine and Monaco Memo have impacted compliance in several key areas. In this Part 3, we look at ethical investigations and how to allow your organization to meet the strictures of the Monaco Memo. Highlights include: How did the Monaco Memo impact investigations? The importance of keeping the reporter informed. Why consistency and transparency are key aspects of the investigative process. Creating an audit trail are in your investigation protocol. For more information check out i-Sight here.

Welcome to a special podcast series, Corporate Case Management in the Era of the DoJ’s Monaco Memo, sponsored by i-Sight Software Solutions. In this series, I am joined by Jakub Ficner, Director of Partnership Development at i-Sight. Over this series, we detail the changes wrought by the Monaco Memo and how compliance professionals can respond to these new challenges. In this Part 2, we look at the need for active triage in your investigative protocol to allow your organization to meet the strictures of the Monaco Memo. Some of the highlights include: What is triage in a best practices compliance program? Why triage is as important as the original report coming in. How to document triage for regulators. What to do when new issues are discovered Why is the ability to ultimately learn from your collected data a key outcome? For more information, check out i-Sight here.

Erica Toelle is the Senior Product Marketing Manager on the Microsoft Purview product team. Her focus is on growing the Data Lifecycle and Records Management business and listening to customers and partners to make solutions better. She and Tom Fox discuss her podcast, her book, and the relationship between technology and humans.Relaunching the Uncovering Hidden Risks PodcastTom asks Erica why she relaunched her podcast. Erica explains that she hopes to target chief security officers, and people in compliance leadership roles, and provide information on topics they are interested in learning about. In particular, the podcast explores how enterprises can reduce their risk by moving to a more holistic approach to data protection. The world of compliance is rapidly changing, with new regulations and privacy laws being implemented regularly, and the leaders want to know and understand how their peers successfully comply. Erica says that her podcast will bring these stories to life, “so that we can all learn from the best practices and success and hopefully apply them in our own situation.”Technology Requires HumansTom comments that a common theme on Erica’s podcast is the human element. Erica explains that technology cannot function without the human element. Technology takes care of collecting data and presenting it in a way that would help people make the best business decisions. However, no algorithm can replace the human ability to weigh, analyze and make a decision when it comes to identifying and managing risks, and driving compliance. Microsoft 365 ComplianceErica wrote a book entitled Microsoft 365 Compliance; Tom asks what inspired her to write this book and who is her intended audience. When the pandemic hit, Erica responds, she was working as a consultant at Microsoft helping customers deploy compliance tools. She was one of the only Microsoft Teams compliance experts in the world. It was a stressful period as she was trying to keep governments and business afloat and online. This situation taught her that there was a need for more compliance experts who were familiar with Microsoft’s compliance technology. Therefore, she decided to write a book to make the assimilation into the job and online compliance sphere easier for her successors. Looking AheadIn the future, Erica would like to address more topics her listeners would like to hear about related to compliance. Additionally, she would like to interview more diverse guests to get a broader perspective on what is happening in the compliance space outside of Microsoft.Resources Erica Toelle | LinkedIn | Twitter Uncovering Hidden Risks Podcast | Microsoft 365 Compliance: A Practical Guide to Managing Risk 

Welcome to a special podcast series entitled, Corporate Case Management in the Era of the DoJ's Monaco Memo, sponsored by i-Sight Software Solutions.  In this series I am joined by Jake Finer, Director of Partnership Development at i-Sight.Over this series, we not only detail the changes wrought by the Monaco Memo but how compliance professionals can respond to these new challenges. In this Part 1, we look at the role of a speak up culture in responding to the DOJ changes set out in the Monaco Memo. Highlights include: What did the Monaco Memo say about corporate culture? What is a 'speak-up culture'? How do we encourage and foster a speak up culture?   Why is setting expectations is critical to creating and maintaining a speak up culture. How a speak up culture can provide valuable compliance and business operations information. For more information check out i-Sight here.

Jay Rosen is the Vice President of Business Development at Affiliated Monitors, Inc., a company that helps businesses face certain types of ethics and compliance challenges. Tom Fox and Jay talk about the power of podcasting as a new component of marketing for Affiliated Monitors in this week’s show. Getting The Message OutTom asks Jay to elaborate on how he's been able to help people within his organization become more comfortable with having short and direct messages to send out about Affiliated Monitors. "My message - and our message internally to our folks - is that they are just so well versed and so talented, there's nothing to be afraid of," Jay says. He adds that they are removing barriers of entry and letting employees know that no matter what level of staff they're at, they have a story to tell. "Personalize your experience at AMI, and that enthusiasm will come through to the people who want to watch."The Beauty of EvergreenJay talks about previous podcast series he's had with Tom and explains that AMI was able to evolve its thinking around podcasts because the previous series was evergreen. The beauty of evergreen podcast content is that you're able to repurpose it, repackage it, and use it in your target marketing. "It exists on the AMI website, and it's still valuable content as well as an incredibly cost-effective tool for you because if you want to slice and dice something you did a couple of years ago in a different way, for a different reason, today, it doesn't cost you anything but your time," Tom adds. Podcasts As a Channel ToolA podcast you make lives somewhere, such as your website or Apple Podcast. Your podcast connects you digitally to people you've never met in person and that's a powerful networking tool. You're connecting companies and services. ResourcesJay Rosen | LinkedIn | Twitter Affiliated Monitors, IncPodcast for Business 

Catherine Bell is the founder of The Awakened Company, a business that focuses on helping companies create healthy corporate cultures. She is also a partner in the newly launched Awakenly app, as well as a collaborator with Enneagram thought leader Russ Hudson. Tom Fox welcomes Catherine to this week’s show to talk about how we can create healthier cultures in our organizations, and awaken ourselves, our relationships, our teams, and our communities.Let It Be Meaningful In the current work culture and climate, people are looking for more meaningful experiences. "There is an invitation for us all to become more simple in our lives because it's not actually all the things that we acquire that actually provide our life force with fuel," Catherine says. When work has meaning and significance, and when people have control over their work, that is what keeps them engaged. People are now looking for something deeper from their work. As such, businesses need to offer meaning and substance to their employees' lives, solve challenges, and do so without causing harm to either humanity or the planet. Strategy With A SoulTom asks Catherine how leaders can create a strategy that has soul. Catherine iterates that this means making sure people in the organization understand what role they play in the company. What is the vision? What are the goals? What are the metrics surrounding those goals? What are the values? How are you building community and connection with people? These are all vital questions that need to be asked to create a strategy that works for the whole organization and everyone in it. Establish Trust To create an open corporate culture where everyone feels free to be themselves and to ask questions, there needs to be a healthy amount of trust. "Trust makes everything go faster, but when there's a lack of trust… it makes everything slower," Catherine remarks. Defining the roles, ensuring everyone understands the part they have to play in the company and cultivating relationships beyond those roles are the first steps in establishing healthy trust. Spending one on one time with your team members and being genuinely interested in their lives, and having conversations beyond just work, go a long way. "We need to treat ourselves more tenderly and our relationships more tenderly, and that builds trust. You get more of a vocal communication," Catherine tells Tom. Looking AheadTom asks Catherine where she sees the topic of an awakened company going in the future. Currently, The Awakened Company is being incorporated into a business school as a degree program. The adoption of this mindset is already in motion, Catherine responds. She emphasizes that we need to learn from the past and build better. Asking yourself how are you showing up as a leader, how are you cultivating relationships, and how are you building community are important questions. "The invitation for the future is really to use our awareness and attention to build something magnificent, a healthy forest for our families, for our communities, and for our world."ResourcesCatherine Bell | LinkedIn | Twitter | Facebook | Instagram The Awakened CompanyThe Awakened Company by Catherine Bell Awakenly

Megan Dougherty is the co-founder of One Stone Creative, a company that works with business owners to get more podcast listeners in less time so they can focus on strategy and engagement. Tom Fox welcomes her to this week’s show to talk about the power of podcasts, how they can impact and grow your business, and the upcoming Podcasting for Business Conference in November.   Build Passion and RelationshipsA podcast is the perfect outlet for a business to share ideas they are passionate about. It allows you to grow your business and build relationships with like-minded people. "One of the biggest benefits that we've both noticed in podcasting is the networking and relationship-building aspect of it," Megan says. "Who you know in podcasting is everything." Podcasting is a unique and very valuable part of your social media marketing and allows you to create content and build relationships consistently. You're also able to feed all the other areas of your business through this one channel. Podcasting Builds IntimacyTom remarks on the way the podcast format builds intimacy. "Podcasters are in people's heads,” he tells Megan. “That's really an intimacy that you don't get in other forms of marketing or social media marketing.” The strategies you can use to get your message across also vary, he adds. When you podcast, your message is out there forever. Furthermore, you can repurpose it in various ways for different platforms such as LinkedIn and Twitter. The podcast format is an effective resource for getting your message out.PFB: Feature PresentationsTom and Megan go through the list of key speakers for the upcoming Podcasting for Business event in November, and share a few of the topics they will be presenting on. Tom specifically mentions Ariel Nissenblatt, who will be doing a presentation on podcast newsletters. Podcast newsletters are effective ways for you to talk not just about your podcast but also any other valuable information you may think listeners would need. Another featured presentation centers around leveraging and growing your podcast and understanding your brand. Your brand is your promise to deliver on a type of message. If you want to start a podcast, authenticity is all that matters. Simply be yourself. Megan also adds that podcasting allows for other businesses to take advantage of free PR. "You're offering them exposure to your own audience. It's free PR. That equalizes conversations in a really big way, and that makes it a lot easier for people to reach out."ResourcesMegan Dougherty | LinkedIn  One Stone CreativePodcast for Business

Linda Fisk is an award-winning author, speaker, and university professor. Her mission is to amplify and extend the success of other high-caliber business leaders. She is the CEO and Founder of LeadHERship Global, a community of unstoppable women enhancing their leadership blueprint and embracing their power to be the best version of themselves. In this week’s episode, she and Tom Fox discuss the challenges that come with leadership and how to overcome them. Leadership Is a Passion Tom asks Linda why she is so passionate about leadership and teaching others how to be effective leaders. She explains that throughout her career she has had the privilege to serve as the CEO or the CMO. From this position, she has witnessed first-hand “the transformational power of leaders coming together to solve problems, to advance solutions, to be able to tackle some of the most daunting issues our planet is facing today”. She explains that good leadership will always be the driving force behind a successful organization. She began studying leadership because she realized it was about making meaningful contributions to people's lives. She believes that while there are natural-born leaders – anyone can be an excellent leader.Origins of LeadHERshipTom asks what led to Linda founding LeadHERship Global. While working in the C-suite, she responds, she witnessed the magnitude of what stellar leadership does for the success of the organization. Linda wanted to create “a haven for women in leadership” – a community where all women could be successful, despite their race, background, religion, or socioeconomic position. She says, “All women around the world are worthy of being considered valuable, and they should be honored, and they should be allowed to advance their success.” Her company provides all the resources, tools, learning, and connections for these women to level the playing field with their male counterparts and achieve success.The Intervention of a Leadership CoachTom asks, “When should I hire a leadership coach?” Linda believes that you should hire a leadership coach when you: need help navigating through real and potential conflict;  are trying to cultivate your executive presence; are polishing your leadership skills; are fostering a greater sense of work-life integration; or  want to create sustainable leadership practices.  Becoming a better leader means learning and practicing leadership skills. Hiring a coach means that you can get honest and objective feedback on the way your employees experience you as a leader. Resources Linda Fisk | LinkedIn | TwitterLeadHERship Global