

Business of Tech: Daily 10-Minute IT Services Insights
MSP Radio
In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
Episodes
Mentioned books

Feb 6, 2024 • 10min
Tue Feb-6-2024: New Cybersecurity Rules, Rising Zero Trust Adoption, and SMB Router Hacking
In this episode, Dave Sobel discusses three important tech news updates. Firstly, the SEC has introduced new cybersecurity rules for SaaS systems to enhance data protection. Secondly, zero trust adoption is increasing in SMB and mid-market sectors. Lastly, the FBI warns SMBs about a China-linked hacking campaign targeting old routers. Dave emphasizes that cybersecurity is not just about technology, but also the human expertise needed to respond to threats. The episode concludes with a detailed discussion on the SEC's new rules for SaaS systems and the importance of managing the risks associated with them. In this episode, Dave Sobel discusses three important tech news updates. Firstly, the SEC has introduced new cybersecurity rules for SaaS systems to enhance data protection. Secondly, zero trust adoption is increasing in SMB and mid-market sectors. Lastly, the FBI warns SMBs about a China-linked hacking campaign targeting old routers. Dave emphasizes that cybersecurity is not just about technology, but also the human expertise needed to respond to threats. The episode concludes with a detailed discussion on the SEC's new rules for SaaS systems and the importance of managing the risks associated with them.Three things to know today00:00 SEC Introduces New Cybersecurity Rules for SaaS Systems to Enhance Data Protection04:39 Zero Trust Adoption on the Rise in SMB and Midmarket Sectors, TechAisle Reports05:57 FBI Warns SMBs: Old Routers Targeted in China-Linked Hacking Campaign Supported by: https://huntress.com/mspradio/https://coreview.com/msp/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Feb 5, 2024 • 11min
Mon Feb-5-2024: Tech Layoffs Amidst a Booming Job Market: Contradictions and Concerns
In this episode of "The Business of Tech," host Dave Sobel discusses the contradicting news of layoffs at tech giants Google, Amazon, and Microsoft amidst a booming U.S. job market. He also shares insights on Microsoft's new AI tool for sales and services, specifically designed for Salesforce and Dynamics 365 users. Additionally, Sobel highlights IBM's discovery of the audio jacking threat in voice call security. Sobel also touches on the strong growth of the U.S. labor market, with a substantial increase in jobs added in January and low unemployment rates. However, economists caution that other factors may indicate a potential slowdown in wage or job market growth. Three things to know today00:00 Google, Amazon, Microsoft Layoffs Contradict Booming US Job Market05:27 Copilot AI for Sales and Service: Microsoft's New Tool for Salesforce and Dynamics 365 Users06:34 IBM Uncovers 'Audio-Jacking' Threat in Voice Call Security Supported by: https://coreview.com/msp/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Feb 3, 2024 • 20min
Exploring the Role of Transformational Leadership and Small Bets in Tech with Jen Swanson
In this episode, host Dave Sobel discusses the topic of digital transformation and leadership with guest Jen Swanson, a seasoned professional with extensive experience in customer advocacy, marketing technology, and service channel operations. They delve into the importance of staying on top of your business and explore the concept of transformation in both the digital and leadership realms. Jen shares insights from her career and highlights the need for continuous adaptation and growth. Tune in to gain valuable insights on digital transformation and leadership. Supported by: https://coreview.com/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Feb 2, 2024 • 14min
Fri Feb-2-2024: The Vision Pro is Here, RTO Policies and Financial Gains, Exploring Transformation
In this episode of the Business of Tech podcast, host Dave Sobel brings you the latest news and updates in the tech industry. He starts off by discussing the general availability of the Apple Vision Pro and its impact on spatial computing. One notable announcement is that Zoom users can now attend virtual meetings using the device, offering a seamless collaboration experience. Microsoft is also bringing its suite of Microsoft 365 apps to the Apple Vision Pro, further enhancing its capabilities. Additionally, Sobel shares research findings that reveal RTO policies are more focused on control rather than financial gains. Finally, Sobel presents some big ideas for the week, touching on various topics related to the business and technology industry. Three things to know today00:00 All the news now that the Vision Pro is available05:24 Research Reveals RTO Policies Linked to Control, Not Financial Gains09:06 Friday Big Ideas
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Feb 1, 2024 • 13min
Thu Feb-1-2024: N-Able's Global Futurology Study, AI Productivity Reality, SolarWinds Challenges SEC
In this episode, Dave Sobel discusses three important tech news stories. First, N-Able's inaugural Global Futurology Study reveals insights into the growth of managed services, including the rise of cybersecurity and the use of AI. Next, SolarWinds challenges the SEC lawsuit over the 2020 cyber attack and claims the fraud charges are unfounded. Lastly, Salesforce research highlights the gap between AI productivity promises and reality in terms of data and IT readiness. Three things to know today00:00 Insights from N-Able’s Inaugural Global Futurology Study05:31 SolarWinds Challenges SEC Lawsuit Over 2020 Cyberattack, Claims Fraud Charges Unfounded07:31 AI Productivity Promise Meets Reality: Salesforce Research on Data and IT Readiness Supported by: https://skykick.com/mspradio/https://timezest.com/mspradio/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 31, 2024 • 10min
Wed Jan-31-2024: Cybersecurity + AI Consulting: 2024 Growth, Automation Growth, Swifties change MSFT
In this episode of "The Business of Tech," host Dave Sobel discusses the key areas of growth for MSPs in 2024. He highlights the importance of cybersecurity and AI consulting, as well as the need for human expertise in interpreting and responding to complex threats. Sobel also mentions the rise of IT automation and significant investments in AI startups. Additionally, he touches on Microsoft's response to an AI incident involving Taylor Swift, which led to enhanced safety measures. The episode concludes with insights from a Canalys poll, indicating that channel partners expect significant growth in their managed services businesses, driven by customer demand for cybersecurity management, cloud infrastructure, application development, AI solution consulting, and compliance requirements. The evolving MSP model, increased M&A activity, and vendor consolidation in RMM are also discussed. Three things to know today00:00 Cybersecurity and AI Consulting: Key Growth Areas for MSPs in 202404:05 IT Automation Gains Momentum with Significant Investments in AI Startups06:39 Taylor Swift's AI Incident Spurs Microsoft to Enhance Safety Measures Supported by: https://huntress.com/mspradio/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 30, 2024 • 11min
Tue Jan-30-2024: MIT says humans cheaper than AI, AWS Courting SMBs, rising cyber costs
In this episode of "The Business of Tech," Dave Sobel discusses the findings of a study by MIT on the cost of deploying artificial intelligence (AI) technology. The study reveals that currently, it is more economical for employers to keep human workers, as only 23% of workers' wages for tasks relying on computer vision could be cost-effectively replaced by AI. While AI excels at recognizing patterns and analyzing images, it comes with high installation and maintenance costs and lacks the ability to handle tasks requiring intuition and implicit knowledge. However, industries like banking, marketing, retail, legal services, transportation, and healthcare are still prime candidates for increased automation. The episode also touches on the potential impact of AI on the U.S. economy and job losses in the next decade. Four things to know today00:00 MIT Study: AI Deployment Costs Keep Human Workers More Economical for Now03:30 Rising Costs of Cybersecurity: Average Attack Response Exceeds $5 Million07:49 AWS Supports SMB Market: Introduces Specialized Partner Competency08:44 German Study Confirms Decline in Google Search Quality Due to SEO Spam
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 29, 2024 • 10min
Mon Jan-29-2024:US Growth vs. EU Struggles, AI-generated Deep Fakes of Taylor Swift, AI Oversight
In this episode of "The Business of Tech," host Dave Sobel discusses contrasting economic trends between the U.S. and Europe. While the U.S. experienced strong economic growth and exceeded GDP expectations, Europe faced challenges with a shrinking German economy and supply disruptions impacting inflation. The episode also highlights the legal and ethical debate surrounding AI-generated deep fakes of Taylor Swift, as well as the examination of AI by the FTC, Copyright Office, and OMB. Three things to know today00:00 Contrasting Economic Trends: U.S. Growth vs. Europe's Struggles in 202302:55 Swift Response Needed: AI-Generated Deepfake of Taylor Swift Spotlights Legal and Ethical Debate06:10 FTC, Copyright Office & OMB All Examining AI as Senators Consider Oversight Agency Supported by: https://huntress.com/mspradio/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 27, 2024 • 18min
Insights into Product Management and Revenue Growth with Jessica Nelson Kohel
In this bonus episode of the Business of Tech, the host interviews Jessica Nelson Kohel, the co-founder and president of The Product Consult. With over 18 years of experience in digital product development, Jessica shares insights into product management and how to optimize digital product development teams. She discusses her work with various companies, including Epic Games and Nike, and highlights the importance of revenue growth, product optimization, product strategy, and team development. Listeners can gain valuable knowledge on product management from this episode.Supported by: https://huntress.com/mspradio/
💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Jan 25, 2024 • 17min
Thu Jan-25-2024: Deepfakes in politics, ransomware tactics, Vision Pro numbers, Outsourcing & GenAI
Topics discussed include investigation into fake robocall impersonating President Biden, dark side of AI in politics, shifting cyber threat landscape, high demand for Apple's Vision Pro, parallels between IT outsourcing and genAI adoption.


