Business of Tech: Daily 10-Minute IT Services Insights

In this bonus episode of the Business of Tech podcast, host Dave Sobel is joined by Luke Diaz, founder of DBT Ventures, to discuss customer success and SaaS trends. Luke shares his insights on the SaaS market and its focus on churn, highlighting the importance of retaining customers as managed services providers. With his expertise in scaling startups to over $100 million in ARR, Luke provides valuable insights on the dynamic environment of the SaaS industry. Tune in to learn more about customer success and the current market cycle. Supported by: https://skykick.com/mspradio/https://coreview.com/msp/     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Explore the strategies and challenges in the tech landscape with Dave Sobel. Learn how IT outsourcing companies stay ahead and uncover inspiring stories from tech leaders. Gain insights on the future of technology and be part of the journey towards innovation and leadership.

The latest developments in AI from Google and OpenAI, including tools that write code and generate dynamic video content. Shrinkage of remote work opportunities due to increased in-office days. The importance of cybersecurity and human expertise in dealing with complex threats. Insights on historical context, job displacement, and capitalizing on AI advancements.

On today's show, we discuss TeamLogic IT partnering with NinjaOne for endpoint management of over 100,000 devices, CISA reveals its 2024 cybersecurity priorities, and ArcServe discontinues cloud services and OneXafe Solo, shaking the MSP market. CoreView supports MSPs with a Microsoft 365 management platform. UK SMEs are increasingly relying on MSPs for cost effectiveness, with 62% of respondents utilizing MSPs. Some SMEs with uniform technology stacks may not need MSPs, but those with diverse resources like MacBooks can benefit from specialized services. Three things to know today 00:00 TeamLogic IT Partners with NinjaOne for Endpoint Management of Over 100,000 Devices02:59 CISA Unveils 2024 Cybersecurity Priorities to Counter Advanced Threats and Protect Critical Infrastructure05:43 Arcserve Shakes MSP Market with Sudden Discontinuation of Cloud Services and OneXafe Solo Supported by:  https://coreview.com/msp/    💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, we discuss three important topics. First, small business sentiment in the US has dipped due to concerns over inflation and labor costs. The National Federation of Independent Business reports the largest decline in sentiment in over a year. Second, we explore the early days of Microsoft 365's AI co-pilot, discussing both critiques and kudos. Lastly, we highlight tech leaders coming together to tackle deepfake AI threats in elections. Stay tuned to learn more about these pressing issues in the business and tech world. Three things to know today00:00 Small Business Sentiment Dips Over Inflation and Labor Costs, NFIB Reports Largest Drop in Over a Year03:59 Critiques and Kudos: Navigating the Early Days of Microsoft 365's AI Copilot07:18 Tech Leaders Unite in Accord to Tackle Deepfake AI Threats in Elections  Supported by:  https://timezest.com/mspradio/https://huntress.com/mspradio/   💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

 In this episode, we discuss the latest news in the tech industry. We start by highlighting Microsoft's success with its AI initiatives, including the popularity of its CoPilot AI app. The app has gained significant traction, ranking as the second most popular free app in the Apple App Store and the 12th most downloaded app in the Google Play Store. Additionally, CNBC reports that Microsoft's Azure cloud is closing the gap on Amazon Web Services (AWS) with the help of its AI growth. Analysts estimate that Azure is now about three quarters the size of AWS, compared to half its size five years ago. We also delve into a study by Indeed, which reveals that Gen Z's anxiety about AI jobs surpasses that of older generations. Finally, we discuss the importance of cloud marketplaces for IT channel success, based on a report by GTDC. Overall, this episode showcases the impact of AI in the tech industry and highlights Microsoft's advancements in this field. Three things to know today00:00 Microsoft's AI Bet Pays Off: CoPilot's Success and Azure's Growth Challenge AWS03:51 Gen Z's AI Job Anxiety Surpasses Older Generations, Indeed Study Finds06:00 Cloud Marketplaces Become Crucial for IT Channel Success, GTDC Report Finds   Supported by:  https://movebot.io/     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of "The Business of Tech," Dave Sobel discusses three key topics. First, he highlights the recent breach of U.S. systems by China-backed hackers, signaling a new era of cyber threats. Next, he explores the emerging consulting opportunities as businesses seek compliance with evolving AI regulations and digital laws. Lastly, Sobel provides insight into the $1.9 billion valuation and strategic investments in Ninja One by Snowflake and Datadog executives. Three things to know today00:00 Volt Typhoon's Five-Year Breach of U.S. Systems Signals New Era of Cyber Threats from China03:45 Consulting Opportunities Emerge as Businesses Seek Compliance with Evolving AI Regulations and Digital Laws06:23 Industry Titans Bet on NinjaOne: Insight into the $1.9 Billion Valuation and Strategic Investments from Snowflake and Datadog Executives Supported by: https://huntress.com/mspradio/ https://coreview.com/msp/    💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this bonus episode of the Business of Tech, host TJ Karwal speaks with the CEO and founder of Cluster Networks, a company revolutionizing the IT industry with its innovative IT-driven solutions. Cluster has built an AI-driven product called Friday and launched the world's first AI-driven MSP. The episode explores the concept of autonomous IT and how it is becoming a reality Supported by:  https://huntress.com/mspradio/     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the Business of Tech podcast, Dave Sobel discusses three important developments in the tech industry. First, Google revamps its AI strategy and introduces Gemini Ultra, its most advanced language model. Google also launches a new Google One tier with enhanced features. Next, ConnectWise unveils advanced RPA and AI capabilities at Automation Nation 2024 in Tampa. Finally, the podcast delves into the setbacks faced by JCDC in their cybersecurity efforts, including conservative scrutiny and internal issues. Three things to know today00:00 Google Revamps AI Strategy: Unveils Gemini Ultra and Launches New Google One Tier with Enhanced Features05:45 Automation Nation 2024: ConnectWise Unveils Advanced RPA and AI Capabilities in Tampa06:58 JCDC's Setback: How Conservative Scrutiny and Internal Issues Challenge Cybersecurity Efforts  Supported by:  https://coreview.com/msp/     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the Business of Tech podcast, host Dave Sobel discusses the impact of AI on digital identity. He highlights a recent case in Hong Kong where a finance worker was tricked into paying out $25 million to fraudsters using deepfake technology. Additionally, Dave mentions an underground website called OnlyFake that sells realistic fake IDs for just $15, posing a threat to cybersecurity. He also provides insights into tech earnings analysis, including trends in gaming, AI, and digital ads driving market trends. Lastly, Dave discusses Apple's Vision Pro integration into IT management, which could be a potential game changer for enterprise. Three things to know today00:00 AI Deepfakes Challenge Digital Identity: $25 Million Scam and Fake ID Crisis03:33 Tech Earnings Analysis: Gaming, AI, and Digital Ads Driving Market Trends08:18 Apple's Vision Pro Integrates into IT Management: Potential Game-Changer for Enterprise  Supported by:  https://skykick.com/mspradio/https://coreview.com/msp/    💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.