Business of Tech: Daily 10-Minute IT Services Insights

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Sep 11, 2024 • 14min

Ransomware Recovery Gaps, AI Risks, DOL Cybersecurity Guidance, and Intel's Strategic Shift

A recent survey reveals that while 80% of IT leaders express confidence in their recovery strategies post-ransomware attacks, nearly 70% have paid ransoms despite having policies against it. The episode emphasizes the importance of proactive defense strategies, as Tenable's research shows that only 3% of vulnerabilities pose significant risks, urging organizations to prioritize their cybersecurity efforts effectively.Host Dave Sobel also addresses the alarming rise in ransomware incidents, which increased by 33% globally over the past year, with the U.S. and UK experiencing significant spikes. The discussion includes insights into the tactics employed by attackers, such as living-off-the-land techniques that allow them to evade detection. Additionally, the episode highlights the shift in scam operations towards smaller, more targeted schemes, reflecting a trend of increased efficiency and profitability for cybercriminals.The episode further explores the U.S. Department of Labor's expanded cybersecurity guidance for employee benefit plans, emphasizing the fiduciary responsibility to mitigate risks. The new guidelines outline best practices for maintaining cybersecurity programs and conducting risk assessments. Sobel also discusses the launch of a new incident reporting portal by CISA, encouraging organizations to report cyber incidents to enhance community resilience against threats.Finally, the episode delves into the findings of a Washington University study that uncovers significant data privacy risks associated with GPT applications in OpenAI's GPT store. The study reveals that a majority of these applications fail to disclose their data collection practices adequately, raising concerns about user data exposure. Sobel concludes by discussing vulnerabilities in AI platforms, such as Microsoft 365 Copilot, and the need for IT service providers to focus on AI-specific security strategies to ensure compliance and protect sensitive information. Four things to know today00:00 Ransomware Recovery Gaps Expose Overconfidence: Why IT Providers Must Focus on Real-World Incident Testing04:51 CISA’s Incident Reporting Portal and Expanded DOL Guidance: Why IT Providers Must Enhance Cybersecurity Services 08:26 Washington University Study Uncovers Data Privacy Risks in GPT Store10:21 CrowdStrike and Intel Face Critical Moments  Supported by:  https://timezest.com/mspradio/https://www.coreview.com/msp  Pulseway Event:  https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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Sep 10, 2024 • 13min

AI Strategies, Creativity in Education, and Apple's Healthcare Innovations

Discover the significance of tailored AI strategies, emphasizing focused applications for better ROI. Uncover the current state of AI adoption, particularly with Microsoft's AI assistant, and its challenges. Explore creativity's crucial role in education for success in an AI-driven world. Additionally, learn about Apple's innovations in healthcare, such as hearing tests within the Apple Health app, alongside a discussion on the importance of mental health awareness.
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Sep 9, 2024 • 10min

Tech Hiring Stalls, Cloud Costs Rise, Layoffs Linked to Breaches, Pango Acquires Kaspersky Users

The August jobs report revealed that the U.S. economy added 142,000 jobs, falling short of expectations, while the unemployment rate decreased to 4.2%. Small businesses are facing challenges, with 40% of owners struggling to fill positions and a significant number reporting a lack of qualified applicants. Despite these hurdles, there is a slight increase in job openings for skilled workers, especially in construction, and a net 33% of business owners raised pay in August.Host Dave Sobel highlights a cautious approach to tech hiring, noting that overall tech employment remains flat. While the tech services sector saw a modest job increase, the tech manufacturing sector experienced losses. The unemployment rate for tech occupations rose to 3.4%, with active job postings for roles like software developers and data scientists increasing. Additionally, he shares market news about Palantir and Dell joining the S&P 500 index due to their success in the generative AI market, while American Airlines and Etsy are being removed.The episode also delves into the rising costs associated with cloud services, as over a third of organizations feel their transition to the cloud has not met cost-effectiveness expectations. More than half of the organizations reported increased bills, contradicting the anticipated stable or decreasing prices. Despite these challenges, CIOs continue to rely on cloud solutions, creating opportunities for service providers to assist with cloud cost management and optimization strategies.Lastly, Sobel discusses a new study linking layoff announcements to increased cybersecurity risks, emphasizing the need for companies to secure their systems proactively. He notes that companies undergoing layoffs should engage IT service providers to implement stricter security protocols. The episode concludes with news about Pango Group acquiring Kaspersky's U.S. antivirus customers, providing an opportunity for IT service providers to support clients during this transition. Overall, the episode provides valuable insights into the current state of the job market, cloud services, and cybersecurity challenges. Four things to know today00:00 Tech Hiring Stalls as Overall Job Growth Slows: Why Outsourced Services Are Gaining Value04:23 Over Half of Organizations Report Cloud Price Hikes: How IT Providers Can Help Manage Cloud Expenses05:45 New Study Links Layoff Announcements to Cybersecurity Breaches: How IT Providers Can Help Mitigate Risks06:53 Pango Group to Acquire Kaspersky's U.S. Antivirus Customers: Transition Opens New Opportunities for IT Service Providers Supported by:  https://www.huntress.com/mspradio/http://blumira.com/radio/  Pulseway Event:  https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor     💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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Sep 7, 2024 • 20min

Revolutionizing Healthcare with AI and Data Analytics: A Conversation with RJ Kedziora

host Dave Sobel interviews RJ Kedziora, the co-founder of Estenda Solutions, a company specializing in software, data analytics, and AI for the healthcare industry. RJ shares insights into the innovative work his firm does, focusing on digital health solutions that aim to improve the health and wellness of individuals. He highlights two key projects, including a diabetic retinopathy surveillance program in partnership with the Joslin Diabetes Center and the Indian Health Services, as well as the development of digital weight loss solutions for startups.The conversation delves into the evolution of AI technology and its impact on the healthcare sector. RJ emphasizes the shift towards making AI more accessible to non-technical users, enabling them to leverage data analytics and AI tools without deep technical expertise. He discusses the importance of structured data and data strategy in preparing for AI implementation, emphasizing the need for a solid foundation in data management and privacy compliance within the healthcare industry.RJ also shares insights into the practical applications of AI in software development and product development processes. He highlights the efficiency gains and productivity enhancements that AI tools bring to the table, enabling developers to streamline tasks such as data querying, report generation, and user interviews. The conversation underscores the importance of understanding AI frameworks and tools to maximize their benefits in various development workflows.The episode concludes with a focus on the current customer conversations around AI adoption in healthcare. RJ notes that many customers are eager to explore AI solutions but often require guidance on where to start and how to leverage data effectively. The discussion highlights the healthcare industry's gradual embrace of data-driven technologies and the ongoing challenges in integrating AI into existing workflows.  Supported by: https://getthread.com/mspradio/   💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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Sep 5, 2024 • 13min

Virtual CISO Demand, AI Adoption, MSP M&A Market, Edge Computing, and More

Firstly, the episode highlights the high demand for virtual CISO services among small to medium-sized businesses, emphasizing the gap between demand and supply. The rising need for virtual CISO services is attributed to regulatory compliance, increasing cyber attacks, and a shortage of cybersecurity skills. Service providers offering virtual CISO services report improved margins and revenue, indicating a significant growth opportunity in the market.Secondly, the episode covers the adoption of generative AI by small businesses. Despite concerns about job security and data privacy, employees recognize the productivity advantages of generative AI. To encourage adoption, small business owners are advised to centralize data management, integrate generative AI into operations, and emphasize its role in enhancing productivity. The episode stresses the importance of addressing customer pain points and customizing services accordingly, rather than focusing on buzzwords.The podcast also delves into government initiatives to enhance Internet routing security, particularly targeting vulnerabilities in the Border Gateway Protocol (BGP). The White House has published a roadmap promoting the adoption of Resource Public Key Infrastructure (RPKI) to mitigate security risks associated with BGP. Additionally, a congressional hearing is scheduled to address the global CrowdStrike outage caused by a faulty security update, highlighting the importance of cyber hygiene and supply chain security.Lastly, the episode discusses strategic moves in the tech industry, including Verizon's acquisition of Frontier Communications to expand its fiber network, ScalePad's founder returning as CEO to focus on product integration, and the success of Fleet, a bootstrapped laptop leasing startup. The episode emphasizes the trend of consolidation in the managed services industry driven by private equity firms, the shift towards local processing of large language models, and the increasing adoption of AI services by MSPs. Overall, the episode provides insights into key developments shaping the tech landscape. Four things to know today00:00 Cynomi Report Reveals High Demand for vCISO Services, but Few Providers Offer Solutions to SMBs03:31 Congress to Hold Hearing on CrowdStrike Outage, Scrutinizing Cybersecurity Practices and Supply Chain Security04:43 ScalePad Founder Chris Day Returns as CEO, Shifts Focus to Product Integration and Doubling Subscription Revenue07:01 Private Equity Rollups Dominate MSP M&A Market, Driving Need for Standardization and Operational Integration Supported by:  https://www.huntress.com/mspradio/  Pulseway Event:  https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor   💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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Sep 4, 2024 • 10min

AI Risk, Oprah on AI, Intel Chip Setback, ConnectWise Marketplace Revamp, Auvik Network Enhancements

Fortune 500 companies are showing caution in adopting generative AI, with a focus on risks rather than benefits. A recent survey reveals that AI tools are impacting workers' productivity and workload, highlighting the challenges of balancing human talent with AI implementation. CompTIA identifies critical areas for skills building as AI adoption grows, emphasizing strategic planning to mitigate costs and enhance cybersecurity.Intel faces setbacks with its 18A chipmaking process, raising doubts about its role in U.S. industrial policy goals. Despite financial struggles and layoffs, Intel remains optimistic about the 18A process, aiming for production next year. The company introduces new chips, such as the Intel Core Ultra 200V, focusing on power efficiency and performance improvements. However, Intel's challenges may hinder its access to investment dollars and impact the government's industrial policy goals.ConnectWise revamps its marketplace with a unified interface, offering over 400 vendor integrations to enhance user experience and promote innovation. Auvik enhances its network management solution with new features, aiming to optimize network monitoring and management efficiency for IT teams. These tactical upgrades reflect the ongoing evolution of ecosystem strategies among platform players in the tech industry. Three things to know today 00:00 Fortune 500 Companies Highlight Generative AI Risks Over Benefits, Reflecting Caution in Adoption04:02 Intel Faces Setback with 18A Chipmaking Process, Raises Doubts About Its Role in U.S. Industrial Policy Goals06:31 ConnectWise Revamps Marketplace with Unified Interface and Auvik Enhances Network Management  Supported by:  https://www.huntress.com/mspradio/ Pulseway Event:  https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor    💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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Sep 3, 2024 • 13min

Economic Outlook, Tech Earnings, AI Trends, and IT Confidence

The U.S. Consumer Confidence Index shows a slight increase despite concerns about the labor market, while Dell exceeds expectations with an 80% surge in AI-driven server sales. On the other hand, an IBM study reveals a decline in confidence in IT departments, and Intel considers splitting its chip design and foundry businesses due to financial struggles.The episode delves into the recent economic sentiment shift highlighted at the Jackson Hole symposium, where central bankers expressed optimism about steady growth and low inflation. Despite concerns about potential risks and high interest rates, the U.S. economy appears solid. The Consumer Confidence Index rose slightly, reflecting Americans' overall outlook despite job market volatility. However, concerns persist about rising prices and a more pessimistic view of future labor conditions.NVIDIA's strong demand for AI-related chips is evident in its earnings report, with revenue doubling to $30 billion. Dell also reports a significant increase in server sales, driven by AI-oriented servers using NVIDIA chips. CrowdStrike, despite facing financial impact from a recent global IT outage, emphasizes customer loyalty. The episode underscores the importance of focusing on business outcomes with AI integration to deliver solutions that benefit the business.The podcast highlights a decline in business leaders' confidence in IT departments, emphasizing the need for technology to deliver competitive advantages. The SAS Disruption Report reveals U.S. tech leaders' concerns about SAS security threats, urging the adoption of a no-data architecture. Additionally, enterprises are increasingly adopting cloud solutions for generative AI and machine learning, despite challenges like talent shortages and integration concerns. Intel's potential breakup and Thread's collaborative service approach are also discussed, showcasing evolving trends in the tech industry. Four things to know today 00:00 U.S. Consumer Confidence Index Rises Slightly Despite Labor Market Concerns and Rising Prices03:58 Dell Surpasses Expectations with 80% Surge in AI-Driven Server Sales, Raises Full-Year Revenue Outlook06:48 IBM Study Reveals Sharp Decline in Confidence in IT Departments, Urges Focus on Business Outcomes and Modernization09:10 Intel Mulls Splitting Chip Design and Foundry Units Amidst Financial Turmoil and Stock Decline  Supported by:  https://www.coreview.com/msp/https://getthread.com/mspradio/ Pulseway Event:  https://www.pulseway.com/v2/land/webinar-nexus-msp?rfid=vendor/?partnerref=vendor   💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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Sep 1, 2024 • 18min

Building Diverse and Flexible Workforces with AI in Tech Hiring Strategies w/ Hugo Malan

Dave Sobel is joined by Hugo Malan, an expert in building workforces with a mixed labor strategy. They discuss the concept of a mixed labor strategy, which involves using different forms of labor to create an optimal mix for specific circumstances. This strategy allows companies to adjust their cost structure and increase flexibility by incorporating permanent employees, temporary workers, and services from external firms. The discussion delves into the challenges faced by small businesses in balancing their workforce composition, especially in response to fluctuations in demand.Malan emphasizes the importance of making strategic decisions when hiring, considering factors such as core skills that need to be preserved in-house and skills that can be outsourced. The conversation also touches on the impact of AI on the hiring process and workforce composition. While AI can streamline certain aspects of recruitment, Malan highlights the limitations of AI in making complex matches between candidates and job requirements. He emphasizes the continued need for human judgment and interaction in assessing candidates beyond their qualifications.The episode takes a deeper dive into the issue of diversity in the tech industry, acknowledging the underrepresentation of certain groups, particularly women and veterans. Malan suggests practical steps that businesses, including small companies, can take to attract a more diverse workforce. These steps include creating affinity groups within the organization, implementing inclusive practices, and actively promoting diversity in job descriptions and recruitment efforts. By focusing on specific areas where they can make a meaningful impact, businesses can work towards building more diverse and high-performing teams.As the conversation wraps up, Malan provides tactical insights for small businesses looking to enhance their diversity initiatives. He advises focusing on specific demographic groups that align with the company's location and business goals, rather than trying to create multiple affinity groups with limited resources. By taking practical steps to create a more inclusive and welcoming environment, businesses can attract a wider pool of talent and benefit from the diverse perspectives and ideas that contribute to high-performance teams. Supported by:  https://huntress.com/mspradio/  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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Aug 30, 2024 • 33min

Navigating Truth, AI Impact, MSP Revenue Decline, SMB Optimism, and AI Adoption Trends

Dave Sobel delves into the profound question of how advancements in AI technology, such as deep fakes and synthetic voices, are impacting our understanding of truth. To explore this topic, he is joined by Jessica Davis, Editorial Director at Cyber Risk Alliance, who provides valuable insights as a journalist who constantly considers sourcing and truth in her work. They discuss the challenges of verifying information in a world where reality is becoming less knowable due to AI-generated content.The conversation with Jessica  also touches on the recent revenue declines experienced by managed services providers (MSPs) and the contrasting optimism among small business owners. While MSPs are facing a deceleration in revenue growth, small business owners remain hopeful about the future. The discussion highlights the impact of the post-pandemic IT bubble on MSP revenues and the cautious approach businesses are taking in an election year, leading to a temporary slowdown in projects.Furthermore, the episode explores the increasing adoption of AI among younger business owners and solution providers, with a focus on generative AI. Jessica shares an anecdote about a pioneering MSP that enlisted high school interns proficient in generative AI to assist with their AI initiatives. This trend reflects a generational shift in the utilization of AI technologies and hints at potential changes in the workforce dynamics within the IT industry.As the conversation unfolds, the importance of governance frameworks and data validation in the face of AI-generated content is emphasized. The episode concludes with a preview of an upcoming interview with Hugo Milan, discussing the concept of a mixed labor strategy in hiring and the challenges of AI applications in the recruiting space. Listeners are encouraged to engage with the content and support the show to help drive discussions on the evolving landscape of technology and business.  💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.
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Aug 29, 2024 • 14min

Chinese Hackers in ISPs, OpenAI's breakthrough, Security Concerns, and Tech Hiring Trends

Chinese state-backed hackers have intensified their attacks on US internet service providers, targeting government and military communications. The sophisticated techniques used, such as exploiting zero-day vulnerabilities, have raised concerns about intelligence gathering. Despite the Chinese embassy denying state involvement, US cybersecurity officials are closely monitoring the situation, highlighting the ongoing threat posed by groups like Volt Typhoon.Law enforcement agencies are increasingly using generative AI, like Axon's Draft One, to write incident reports. While this technology can save officers time, there are concerns about accuracy and accountability. The use of AI in law enforcement has sparked debates due to potential biases and the risk of officers evading responsibility for their reports. Additionally, open source large language model servers and vector databases are leaking sensitive corporate and personal data, emphasizing the importance of implementing security measures.OpenAI is racing to launch a new AI product called Strawberry, aiming to enhance reasoning capabilities in chatbots for solving complex problems. Google has expanded its Gemini 1.5 AI models with new experimental versions, offering improved processing of multimodal inputs. Anthropic has published system prompts for its AI models, focusing on transparency and ethical practices in AI development. These developments highlight the competitive differences in how companies approach regulation and security in the AI landscape.Ataji introduces Apple Intelligence Controls for device management, allowing IT administrators to test AI features before public release. SAS Alerts launches a managed solution for MSPs to enhance cybersecurity for SaaS applications. SureWeb becomes the first cloud solutions provider to offer Sentinel-1's Purple AI to MSPs, improving threat hunting and incident response capabilities. ConnectWise is rumored to be finalizing a deal to acquire Axiant, a business continuity and disaster recovery vendor, potentially enhancing its offerings against competitors. Four things to know today00:00 Chinese State-Backed Hackers Escalate Attacks on U.S. ISPs, Targeting Government and Military Communications03:58 OpenAI Races to Launch ‘Strawberry’ AI Product, Aiming to Enhance Reasoning for Complex Problem Solving06:12 Addigy Introduces Apple Intelligence Controls, ConnectWise may buy Axcient08:39 Rethinking Consumer vs. Business Security Needs: How Messaging Changes with Market Size  Supported by:  https://trinitycyber.com/msp4/    💼 All Our SponsorsSupport the vendors who support the show:👉 https://businessof.tech/sponsors/ 🚀 Join Business of Tech PlusGet exclusive access to investigative reports, vendor analysis, leadership briefings, and more.👉 https://businessof.tech/plus 🎧 Subscribe to the Business of TechWant the show on your favorite podcast app or prefer the written versions of each story?📲 https://www.businessof.tech/subscribe 📰 Story Links & SourcesLooking for the links from today’s stories?Every episode script — with full source links — is posted at:🌐 https://www.businessof.tech 🎙 Want to Be a Guest?Pitch your story or appear on Business of Tech: Daily 10-Minute IT Services Insights:💬 https://www.podmatch.com/hostdetailpreview/businessoftech 🔗 Follow Business of Tech LinkedIn: https://www.linkedin.com/company/28908079YouTube: https://youtube.com/mspradioBluesky: https://bsky.app/profile/businessof.techInstagram: https://www.instagram.com/mspradioTikTok: https://www.tiktok.com/@businessoftechFacebook: https://www.facebook.com/mspradionews Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

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